Precision Tune Auto Care

★☆☆☆☆
Tuned in to you.
  • 350 West Pike Street

    Lawrenceville, GA 30046

    Map & Directions
  • 770-962-0071

Automotive

Automotive
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DO NOT GO TO THIS SHOP!!!!!! I took 2 vehicles there for oil changes. The technician that changed the oil on the second vehicle DID NOT TIGHTEN the oil drain plug. I did not know this until I was driving down the freeway and the oil light came on and a knocking started immediately after causing me to pull over. I Looked under the car to find there was NO OIL DRAIN PLUG!!!

I called the shop immediately and told them what had happened. The assistant manager, who was there the day i took it in, came to me on the side of the freeway with a new plug and oil. After putting it in I started the car and the knocking was still there. The rod bearing was destroyed due to NO OIL in the car. They towed it to their shop so that the GM (Russ) could look at it.

Three hours had passed and I had not received a call so I called them. Russ answered and said he was looking at it and to come down and talk to him about it. I arrived a few minutes later walked in and Russ said that it was NOT THEIR FAULT and they were going to do NOTHING about it.

Not only is my car destroyed at this point but they are forcing me to sue them. This is the worst experience I have ever had with a shop and would not recommend them to my worst enemy. I am going to contact the owner and update this.

1
★☆☆☆☆

DO NOT GO TO THIS SHOP!!!!!! I took 2 vehicles there for oil changes. The technician that changed the oil on the second vehicle DID NOT TIGHTEN the oil drain plug. I did not know this until I was driving down the freeway and the oil light came on and a knocking started immediately after causing me to pull over. I Looked under the car to find there was NO OIL DRAIN PLUG!!!

I called the shop immediately and told them what had happened. The assistant manager, who was there the day i took it in, came to me on the side of the freeway with a new plug and oil. After putting it in I started the car and the knocking was still there. The rod bearing was destroyed due to NO OIL in the car. They towed it to their shop so that the GM (Russ) could look at it.

Three hours had passed and I had not received a call so I called them. Russ answered and said he was looking at it and to come down and talk to him about it. I arrived a few minutes later walked in and Russ said that it was NOT THEIR FAULT and they were going to do NOTHING about it.

Not only is my car destroyed at this point but they are forcing me to sue them. This is the worst experience I have ever had with a shop and would not recommend them to my worst enemy. I am going to contact the owner and update this.

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.

DO NOT GO TO THIS SHOP!!!!!! I took a vehicle there for an oil change. The technician that changed the oil DID NOT TIGHTEN the oil drain plug. I did not know this until I was driving down the freeway and the oil light came on and a knocking started immediately after causing me to pull over. I Looked under the car to find there was NO OIL DRAIN PLUG!!!

I called the shop immediately and told them what had happened. The assistant manager, who was there the day i took it in, came to me on the side of the freeway with a new plug and oil. After putting it in I started the car and the knocking was still there. The rod bearing was destroyed due to NO OIL in the car. They towed it to their shop so that the GM (Russ) could look at it.

Three hours had passed and I had not received a call so I called them. Russ answered and said he was looking at it and to come down and talk to him about it. I arrived a few minutes later walked in and Russ said that it was NOT THEIR FAULT and they were going to do NOTHING about it.

Not only is my car destroyed at this point but they are forcing me to sue them. This is the worst experience I have ever had with a shop and would not recommend them to my worst enemy. I am going to contact the owner and update this.

0
★☆☆☆☆

DO NOT GO TO THIS SHOP!!!!!! I took a vehicle there for an oil change. The technician that changed the oil DID NOT TIGHTEN the oil drain plug. I did not know this until I was driving down the freeway and the oil light came on and a knocking started immediately after causing me to pull over. I Looked under the car to find there was NO OIL DRAIN PLUG!!!

I called the shop immediately and told them what had happened. The assistant manager, who was there the day i took it in, came to me on the side of the freeway with a new plug and oil. After putting it in I started the car and the knocking was still there. The rod bearing was destroyed due to NO OIL in the car. They towed it to their shop so that the GM (Russ) could look at it.

Three hours had passed and I had not received a call so I called them. Russ answered and said he was looking at it and to come down and talk to him about it. I arrived a few minutes later walked in and Russ said that it was NOT THEIR FAULT and they were going to do NOTHING about it.

Not only is my car destroyed at this point but they are forcing me to sue them. This is the worst experience I have ever had with a shop and would not recommend them to my worst enemy. I am going to contact the owner and update this.

.

Went in for an oil change. Was marched back to the service area against my will to be shown the "extra work" required on my vehicle. Technician stated it was standard Precision Tune practice. I stated I only wanted the oil change I came in for. Ended up getting into a shouting match with the technician and vowed never to come back. Like CeCe S., go to George's Auto. Great guy, great price, great service.

1
★☆☆☆☆

Went in for an oil change. Was marched back to the service area against my will to be shown the "extra work" required on my vehicle. Technician stated it was standard Precision Tune practice. I stated I only wanted the oil change I came in for. Ended up getting into a shouting match with the technician and vowed never to come back. Like CeCe S., go to George's Auto. Great guy, great price, great service.

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I have only been to Precision Tune for one instance ? that being to get my vehicle inspected several years ago. The location of this service was close to my work and to the Tag office making it reasonable that I should go there. The service I received was very satisfactory on this occasion, and one of my friends goes there quite often with their vehicle for oil changes. However, for some reason, I did not get a good ?feel? about this business from the get go probably because I felt like I was being rushed through without regard for any explanations or even a friendly hello. I know that their prices for oil changes are quite reasonable but because of that initial experience, I did not feel that I could go there again for any other services. In fact, this is why I began going to George?s Auto for my inspection needs shortly after this.

PROS: Location
CONS: Friendliness Much to be Desired

2
★★☆☆☆

I have only been to Precision Tune for one instance ? that being to get my vehicle inspected several years ago. The location of this service was close to my work and to the Tag office making it reasonable that I should go there. The service I received was very satisfactory on this occasion, and one of my friends goes there quite often with their vehicle for oil changes. However, for some reason, I did not get a good ?feel? about this business from the get go probably because I felt like I was being rushed through without regard for any explanations or even a friendly hello. I know that their prices for oil changes are quite reasonable but because of that initial experience, I did not feel that I could go there again for any other services. In fact, this is why I began going to George?s Auto for my inspection needs shortly after this.

PROS: Location
CONS: Friendliness Much to be Desired

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More about Precision Tune Auto Care

Precision Tune Auto Care is the fast, convenient and affordable solution to your entire car repair and routine vehicle maintenance needs. Count on us for complete car care...from top to bottom!

 

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