Verizon

★★★★★
  • 1761 Epps Bridge Pkwy Suite 103

    Athens, GA 30606

    Map & Directions
  • 706-543-5150

About Verizon

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Phone Equipment
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Languages
  • English
  • Spanish

Communications & Utilities

Communications & Utilities
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Radio Shack

196 Alps Rd Ste 42A Athens, AL

4.5 2
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.

I have had Verizon Wireless for almost 2 years now and I have been very happy with their service and their customer service.

They are always willing to fix a phone with problems or to help you with your account. (however, if you need a phone repaired try and go when its not such a busy time - you can wait a very long time if there's a lot of people in front of you).

The store has a decent amount of equipment and phones and the sales staff usually has a good deal of knowledge about the technology.

Staff are friendly and attentive.

Ask your employer if they have a discount - many (like UGA) offer their employees a discount.

PROS: Good, friendly service
CONS: Wait time can be long

5
★★★★★

I have had Verizon Wireless for almost 2 years now and I have been very happy with their service and their customer service.

They are always willing to fix a phone with problems or to help you with your account. (however, if you need a phone repaired try and go when its not such a busy time - you can wait a very long time if there's a lot of people in front of you).

The store has a decent amount of equipment and phones and the sales staff usually has a good deal of knowledge about the technology.

Staff are friendly and attentive.

Ask your employer if they have a discount - many (like UGA) offer their employees a discount.

PROS: Good, friendly service
CONS: Wait time can be long

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.

Verizon Wireless is a pretty good wireless phone company. The area they truly seem to excel in is customer service. If you have a problem - take your phone in to the store! There's a section near the back of the store where they deal specifically with existing customers. (The bulk of the store is for new customers looking to buy a phone or accessories or sign up for service). However, lines can be long when waiting for customer service - so be sure and try at a non-peak time (try sometime during a week-day, but not lunch time).

PROS: Good Customer Service
CONS: Lines Can Be Long!

4
★★★★☆

Verizon Wireless is a pretty good wireless phone company. The area they truly seem to excel in is customer service. If you have a problem - take your phone in to the store! There's a section near the back of the store where they deal specifically with existing customers. (The bulk of the store is for new customers looking to buy a phone or accessories or sign up for service). However, lines can be long when waiting for customer service - so be sure and try at a non-peak time (try sometime during a week-day, but not lunch time).

PROS: Good Customer Service
CONS: Lines Can Be Long!

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Message from Verizon

Who We Are



Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success:  an ethical, customer-centric culture and an essential role in making the world a better place.



Our Wireless Standard



As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.



Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

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