Kumon

★☆☆☆☆
MATH. READING. SUCCESS.
  • 2482 Jett Ferry Rd.

    Dunwoody, GA 30338

    Map & Directions
  • 770-673-0013

Education

Education
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I don't know if all Kumon locations are like this, but this location's customer service, communication and managerial competancy are the worst I have experienced of any organization in years! They make the ATL airport security look polite, the GA DMV look efficient and the IRS fair with your money.

The kids don't receive meaningful instruction. The branch manager is incredibly rude and unhelpful with basic requests and questions. Worst of all, we have received unauthorized withdrawals from our bank account that don't even correspond with our check payments. In short, they just don't really seem to care about their customers -- at all! I don't know how this racket stays in business with customer service and competancy so poor.

0
★☆☆☆☆

I don't know if all Kumon locations are like this, but this location's customer service, communication and managerial competancy are the worst I have experienced of any organization in years! They make the ATL airport security look polite, the GA DMV look efficient and the IRS fair with your money.

The kids don't receive meaningful instruction. The branch manager is incredibly rude and unhelpful with basic requests and questions. Worst of all, we have received unauthorized withdrawals from our bank account that don't even correspond with our check payments. In short, they just don't really seem to care about their customers -- at all! I don't know how this racket stays in business with customer service and competancy so poor.

Pros: Location good if in Dunwoody

Cons: Rude staff, no communication, erroneous $$$ charges

 

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