Deeply Rooted

★★★★☆
  • 2443 Spring Rd Se

    Smyrna, GA 30080

    Map & Directions
  • 770-436-2400

About Deeply Rooted

Categories
Hours
Mon 11am - 7pm Tue 9am - 4pm Wed - Sat 9am - 7pm

Personal Services

Personal Services
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I have gone to numerous other shops, and this is, by far the BEST! Although the shop is 39 miles from my home, it is worth driving the distance. I love the salon's ambiance, and the locticians are quick and care for each client's hair.

1
★★★☆☆

I have gone to numerous other shops, and this is, by far the BEST! Although the shop is 39 miles from my home, it is worth driving the distance. I love the salon's ambiance, and the locticians are quick and care for each client's hair.

.

This is for Kim. I admire you as a business person. Your shop is wonderful for natural hair, and any client can tell that you want the best for them. Although I do believe that one of your stylist should use cordiality when explaining

1
★★★☆☆

This is for Kim. I admire you as a business person. Your shop is wonderful for natural hair, and any client can tell that you want the best for them. Although I do believe that one of your stylist should use cordiality when explaining

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I??ve been going to Deeply Rooted for some time now and one thing I can say is that the stylists are hilarious there is never a dull moment in the salon.

4
★★★★☆

I??ve been going to Deeply Rooted for some time now and one thing I can say is that the stylists are hilarious there is never a dull moment in the salon.

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They are super children friendly.

5
★★★★★

They are super children friendly.

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.

The staff is very friendly and the shampoo is amazing.

1
★★★☆☆

The staff is very friendly and the shampoo is amazing.

.

Deeply Rooted is the salon to go to without a doubt, I??m travelling all the way from Athens to get my locs maintained. Deeply Rooted is my loc home.

5
★★★★★

Deeply Rooted is the salon to go to without a doubt, I??m travelling all the way from Athens to get my locs maintained. Deeply Rooted is my loc home.

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.

They have the best shampoo girls ever, they know and understand customer service.

1
★★★☆☆

They have the best shampoo girls ever, they know and understand customer service.

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I love Deeply Rooted! It is Smyrna??s best hidden secret that is soon to be exposed. The atmosphere is always warm and energetic.

5
★★★★★

I love Deeply Rooted! It is Smyrna??s best hidden secret that is soon to be exposed. The atmosphere is always warm and energetic.

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.

There is no other place like Deeply Rooted, their service is impeccable and they know how to treat everyone with a loving heart.

1
★★★☆☆

There is no other place like Deeply Rooted, their service is impeccable and they know how to treat everyone with a loving heart.

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I love Deeply Rooted??s products their allueia butter is amazing for the scalp and skin leaving me glowing. And all of their products used to do the maintenance are natural products no gimmicks and it WORKS.

5
★★★★★

I love Deeply Rooted??s products their allueia butter is amazing for the scalp and skin leaving me glowing. And all of their products used to do the maintenance are natural products no gimmicks and it WORKS.

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SUPER KID FRIENDLY -- If you have kids you should hurry up and schedule their appointment! All their stylists are wonderful with kids, my little girl Trinity is super tenderheaded so as a result I informed the stylist about it, and that

1
★★★☆☆

SUPER KID FRIENDLY -- If you have kids you should hurry up and schedule their appointment! All their stylists are wonderful with kids, my little girl Trinity is super tenderheaded so as a result I informed the stylist about it, and that

.

Where to begin, the ambiance of Deeply Rooted is so welcoming and the energy that flows is so positive it makes you want to have a good day. The shampooers are gifted, it may sound crazy however they are well trained and 100 percent polite as well are they professional. If you give the stylist a challenge with a style just expect for them to exceed in doing so.

5
★★★★★

Where to begin, the ambiance of Deeply Rooted is so welcoming and the energy that flows is so positive it makes you want to have a good day. The shampooers are gifted, it may sound crazy however they are well trained and 100 percent polite as well are they professional. If you give the stylist a challenge with a style just expect for them to exceed in doing so.

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.

The energy inside the salon keeps you awake and rejuvenates the soul.

5
★★★★★

The energy inside the salon keeps you awake and rejuvenates the soul.

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.

There is no other place like deeply rooted. They have the pure talent that natural hair needs

2
★★★★★

There is no other place like deeply rooted. They have the pure talent that natural hair needs

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From beginning to finish, being at Deeply Rooted is an adventure within itself. Their high rise energy will make you forget all your problems and make you relax and just enjoy being pampered. In my book there are two kinds of greeting a ??Hi how are you (with a sincere concern)? and a ??Hi How are you (they are paying me to say this)? greeting and at Deeply Rooted I always feel welcomed with the sincere concern of my feelings. Every day is a happy day with them and I can??t complain with that.

5
★★★★★

From beginning to finish, being at Deeply Rooted is an adventure within itself. Their high rise energy will make you forget all your problems and make you relax and just enjoy being pampered. In my book there are two kinds of greeting a ??Hi how are you (with a sincere concern)? and a ??Hi How are you (they are paying me to say this)? greeting and at Deeply Rooted I always feel welcomed with the sincere concern of my feelings. Every day is a happy day with them and I can??t complain with that.

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.

Ive been going to hair salons all my life for various reason, here at Deeply Rooted I feel at home. I wont let any other stylist touch my hair besides Deeply Rooted. Im convinced and fully know that the stylists at Deeply Rooted are the

2
★★★★★

Ive been going to hair salons all my life for various reason, here at Deeply Rooted I feel at home. I wont let any other stylist touch my hair besides Deeply Rooted. Im convinced and fully know that the stylists at Deeply Rooted are the

.

Deeply Rooted is the best place ever they took my perm out without having to the BC (big cut) and now my hair is healthier than ever and longer than ever plus I never leave looking shabby.

5
★★★★★

Deeply Rooted is the best place ever they took my perm out without having to the BC (big cut) and now my hair is healthier than ever and longer than ever plus I never leave looking shabby.

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.

After viewing their works at the hair show, I decided to try them out. And I loved it, their energy is not a disguise they are like that all the time. My style that they hooked up with was lasting and fresh. I say you go to Deeply Rooted as soon as possible.

5
★★★★★

After viewing their works at the hair show, I decided to try them out. And I loved it, their energy is not a disguise they are like that all the time. My style that they hooked up with was lasting and fresh. I say you go to Deeply Rooted as soon as possible.

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.

words can't even describe how good they did my hair. I was in a rush to get to my frat brothers' party and I needed a quick yet fresh hairstyle. My friend told me about a place called Deeply Rooted, and they took me in with open arms and

2
★★★★★

words can't even describe how good they did my hair. I was in a rush to get to my frat brothers' party and I needed a quick yet fresh hairstyle. My friend told me about a place called Deeply Rooted, and they took me in with open arms and

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I love it, the music that they play sets you in a wonderful state of mind. The energy is vibrant, in fact I don't even think Deeply Rooted has a dull moment. Everyone is always happy and joking. This place is great. Every time I leave, I leave knowing that I have received the best hair style ever. This place is a must.

5
★★★★★

I love it, the music that they play sets you in a wonderful state of mind. The energy is vibrant, in fact I don't even think Deeply Rooted has a dull moment. Everyone is always happy and joking. This place is great. Every time I leave, I leave knowing that I have received the best hair style ever. This place is a must.

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.

The atmosphere is phenomenal. This salon never has a dull moment. If you are having a bad day they will make you forget about all your problems with their wonderful skills. The stylists at Deeply Rooted are truly gifted.

5
★★★★★

The atmosphere is phenomenal. This salon never has a dull moment. If you are having a bad day they will make you forget about all your problems with their wonderful skills. The stylists at Deeply Rooted are truly gifted.

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.

Deeply Rooted, saved my hair from being severely damaged. I have been with deeply rooted for 3 years and they have saved my hair. The transition process to natural hair was long but it was worth the wait. In the transition period I was

2
★★★★☆

Deeply Rooted, saved my hair from being severely damaged. I have been with deeply rooted for 3 years and they have saved my hair. The transition process to natural hair was long but it was worth the wait. In the transition period I was

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an emergency forced my regular loctitian to cancel on me last minute so i had to find somewhere to go asap before my trip out of town the following day.\r
\r
I called the salon and not only were they able to squeeze me in, but the service

2
★★★★☆

an emergency forced my regular loctitian to cancel on me last minute so i had to find somewhere to go asap before my trip out of town the following day.\r
\r
I called the salon and not only were they able to squeeze me in, but the service

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Deeply Rooted is the place to go to recieve excellent service. The stylists are talented and friendly. They get to know you and your hair. I love my hair after every visit. I must say, if you are thinking of going natural make an

2
★★★★☆

Deeply Rooted is the place to go to recieve excellent service. The stylists are talented and friendly. They get to know you and your hair. I love my hair after every visit. I must say, if you are thinking of going natural make an

.

I am with DEEPLY ROOTED FOREVER AND EVER. You could not pay me to go ANYWHERE ELSE. I love my hair EVERYTIME. I have been to other places and believe me they do not compare to DEEPLY ROOTED. MY HAIR IS IN LOVE WITH DEEPLY ROOTED.I WILL NEVER STRAY. DEEPLY ROOTED IT'S ME AND you BABY!!!!!!!!!!!!!!!!!!!!!!

5
★★★★★

I am with DEEPLY ROOTED FOREVER AND EVER. You could not pay me to go ANYWHERE ELSE. I love my hair EVERYTIME. I have been to other places and believe me they do not compare to DEEPLY ROOTED. MY HAIR IS IN LOVE WITH DEEPLY ROOTED.I WILL NEVER STRAY. DEEPLY ROOTED IT'S ME AND you BABY!!!!!!!!!!!!!!!!!!!!!!

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.

I went to Deeply Rooted in hopes of getting my hair treated and on the road to recovery. My hair was badly damaged from a previous hair salon. I also wanted a rinse. I was not quoted a price but the price I paid was too high and the salon was not a very tidy place. There was a mix up and the person who eventually did my hair did not consult with me about what is best for my hair and applied the "rinse." When my hair was done, I looked in the mirror and was in utter shock. I also could hear my hair breaking off as she styled it. There was so many things that went wrong that night I am unable to list them here. She applied a color which I never "color" my hair because it is too strong and always take out my hair. My hair feel out. They promised to do my hair every two weeks until it grows back but I went once and did not want to be bothered. I am still recovering from the lack of hair and waiting for this color to grow out. I would not recommend this shop to anyone. I am terrified of salons because I can never get a consistent satisfying experience.

1
★☆☆☆☆

I went to Deeply Rooted in hopes of getting my hair treated and on the road to recovery. My hair was badly damaged from a previous hair salon. I also wanted a rinse. I was not quoted a price but the price I paid was too high and the salon was not a very tidy place. There was a mix up and the person who eventually did my hair did not consult with me about what is best for my hair and applied the "rinse." When my hair was done, I looked in the mirror and was in utter shock. I also could hear my hair breaking off as she styled it. There was so many things that went wrong that night I am unable to list them here. She applied a color which I never "color" my hair because it is too strong and always take out my hair. My hair feel out. They promised to do my hair every two weeks until it grows back but I went once and did not want to be bothered. I am still recovering from the lack of hair and waiting for this color to grow out. I would not recommend this shop to anyone. I am terrified of salons because I can never get a consistent satisfying experience.

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.

So I USED to get my hair done at this establishment for many many years. Many talented stylists have left because of the way they were treated by the owner. (so sad when everyone thought they were so close). The prices are outrageous and never the same and definitely not what you are told over the phone. I've also wondered over the years whether the bathroom is EVER cleaned. I fell in the bathroom one day and was deeply disgusted that my body touched that floor! I went to a start up salon recently and was so pleased to find free WiFi (deeply rooted won't give you their pass code), clean waiting areas and restrooms and shampoo bowls that are ergonomically friendly (you don't have to lie in a prostrate position!) Basically people, find another natural hair salon...there are many in the metro area to choose from so no need to patronize one that treats not only the client but also the stylists like crap!

1
★☆☆☆☆

So I USED to get my hair done at this establishment for many many years. Many talented stylists have left because of the way they were treated by the owner. (so sad when everyone thought they were so close). The prices are outrageous and never the same and definitely not what you are told over the phone. I've also wondered over the years whether the bathroom is EVER cleaned. I fell in the bathroom one day and was deeply disgusted that my body touched that floor! I went to a start up salon recently and was so pleased to find free WiFi (deeply rooted won't give you their pass code), clean waiting areas and restrooms and shampoo bowls that are ergonomically friendly (you don't have to lie in a prostrate position!) Basically people, find another natural hair salon...there are many in the metro area to choose from so no need to patronize one that treats not only the client but also the stylists like crap!

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.

Let me begin by saying today would have been the second time Ive visited Deeply Rooted (North) on Spring Road. This salon came highly recommended from a "natural hair wearer" friend that I trusted when I asked for a new salon to call home after I relocated to the Cobb area. The first time was ok, I wasnt terribly impressed with the work but I was also just beginning my transition so I associated the styling capabilities to the fact that I wasnt the typical client that they see. I decided to give them another shot simply because of proximity. Also, the prices are steep. The salon that I typically visit charges nearly half of what they charge at Deeply Rooted.

Today I called to see if there were any afternoon appointments available. The stylist that answered the phone gave me 3 times to choose from I selected the earliest. I arrived 10 minutes early and sat in the waiting room. The shampoo girl and my stylist greeted me and assured me that theyd be with me shortly. AN HOUR later I approached the person I scheduled the appointment with and she assured me that I was next to being next. At this point I hadnt even been shampooed yet. At the hour and a half mark a protective cape was put on me in preparation for a shampoo. After another 21 minutes I began pacing the floor mainly out of frustration. At which point the shampoo girl (who was primarily responsible for the hold up seeing as how STYLIST were on there phones or sitting in their chair waiting for clients to finish drying...etc.) asked if I was "ok" after explaining to her that 2 hours had passed and she had yet to begin working on my hair she appeared shock as evidenced by her response which was "FOR REAL?" Essentially what I took away from today was that if your stylist didnt bombard their way through the shampoo line their client wouldnt be seen in a reasonable manner. True enough they were going through renovations at the time but 2 hours is absurd! The shampoo girl is useless and clearly has no concept of time or who has been waiting and for how long which simply boils down to EXTREMELY POOR CUSTOMER SERVICE!!!!!

1
★☆☆☆☆

Let me begin by saying today would have been the second time Ive visited Deeply Rooted (North) on Spring Road. This salon came highly recommended from a "natural hair wearer" friend that I trusted when I asked for a new salon to call home after I relocated to the Cobb area. The first time was ok, I wasnt terribly impressed with the work but I was also just beginning my transition so I associated the styling capabilities to the fact that I wasnt the typical client that they see. I decided to give them another shot simply because of proximity. Also, the prices are steep. The salon that I typically visit charges nearly half of what they charge at Deeply Rooted.

Today I called to see if there were any afternoon appointments available. The stylist that answered the phone gave me 3 times to choose from I selected the earliest. I arrived 10 minutes early and sat in the waiting room. The shampoo girl and my stylist greeted me and assured me that theyd be with me shortly. AN HOUR later I approached the person I scheduled the appointment with and she assured me that I was next to being next. At this point I hadnt even been shampooed yet. At the hour and a half mark a protective cape was put on me in preparation for a shampoo. After another 21 minutes I began pacing the floor mainly out of frustration. At which point the shampoo girl (who was primarily responsible for the hold up seeing as how STYLIST were on there phones or sitting in their chair waiting for clients to finish drying...etc.) asked if I was "ok" after explaining to her that 2 hours had passed and she had yet to begin working on my hair she appeared shock as evidenced by her response which was "FOR REAL?" Essentially what I took away from today was that if your stylist didnt bombard their way through the shampoo line their client wouldnt be seen in a reasonable manner. True enough they were going through renovations at the time but 2 hours is absurd! The shampoo girl is useless and clearly has no concept of time or who has been waiting and for how long which simply boils down to EXTREMELY POOR CUSTOMER SERVICE!!!!!

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.

When all my hair fell out, I just knew I had to go to the Root! Deeply Rooted Natural Hair Center

2
★★★★★

When all my hair fell out, I just knew I had to go to the Root! Deeply Rooted Natural Hair Center

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I have been coming to Deeply Rooted for the last year and the service and the people are great. I can always say that I leave with a smile on my face. This is a great place. Thanks for everything!!!

2
★★★★★

I have been coming to Deeply Rooted for the last year and the service and the people are great. I can always say that I leave with a smile on my face. This is a great place. Thanks for everything!!!

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For all of those you who may know Deeply Rooted has two locations. To begin, this salon has been blessed with some of the most talented stylists/barbers etc. in the nation (from NY, Detroit, California, Baltimore, Philly-only to name a few). What you may not know is the business practices of the owner and her management. Let's just say very GRIMY and Dirty. In addition to overcharging the stylists (hence, some of the prices all have paid and been quoted), employees have found their checks to be short, are not paid in a timely manner, and have often been unable to cash their checks as a result of inadequate cash flow management. Here comes the grimy....(wait for it) in hopes of pursuing her own career goals, one stylist made the decision to depart. Upon learning the unlikeness of being able to reap further fruit of the stylists talent (that is, she asked if her spot could be associated with deeply rooted) rather than taking the loss, she unexpectedly terminated the employee. People we have to wake up!!! As a community we cannot continue to patronize businesses (black or white) with business practices that undermine the black entrepunerial spirit! To the current management I leave you with this.... Hate on HATA!

2
★★★★☆

For all of those you who may know Deeply Rooted has two locations. To begin, this salon has been blessed with some of the most talented stylists/barbers etc. in the nation (from NY, Detroit, California, Baltimore, Philly-only to name a few). What you may not know is the business practices of the owner and her management. Let's just say very GRIMY and Dirty. In addition to overcharging the stylists (hence, some of the prices all have paid and been quoted), employees have found their checks to be short, are not paid in a timely manner, and have often been unable to cash their checks as a result of inadequate cash flow management. Here comes the grimy....(wait for it) in hopes of pursuing her own career goals, one stylist made the decision to depart. Upon learning the unlikeness of being able to reap further fruit of the stylists talent (that is, she asked if her spot could be associated with deeply rooted) rather than taking the loss, she unexpectedly terminated the employee. People we have to wake up!!! As a community we cannot continue to patronize businesses (black or white) with business practices that undermine the black entrepunerial spirit! To the current management I leave you with this.... Hate on HATA!

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Everything is stated in the cons. I can't even get management to give me a call back. The loctician named Nneka didn't even show for my appointment. Nneka quoted me one price for starter locks and the woman who actually did it raised the price by $75.

0
★☆☆☆☆

Everything is stated in the cons. I can't even get management to give me a call back. The loctician named Nneka didn't even show for my appointment. Nneka quoted me one price for starter locks and the woman who actually did it raised the price by $75.

Pros: None

Cons: Rude employees, slow or no-show stylists, poor management

.

I must say i friend refered me to the salon,and i had one of the best experiences ever. Soon as i walked through the door,i was greeted with a big hello. i took off my jacket,and the assistant seated me right at the wash bowl no wait...im such a lil stickler for time,so we were off to a good start. She started telling me about my hair and how being natural was waaayyy better than chemically treated her..The girl at the front desk asked me where i was from i said ny,she said me too!!and we talked and talked about all the must sees.Then this earthy soul type girl literally bounced out,i think her name was carine,she was from california,and really reminded me of flower power lol...such good energy this place,my stylist jamila straigtened my hair so good,it reminded me of my old relaxer except with more bounce.I loved it everyones so down to earth, I definately will be back hands down

2
★★★★★

I must say i friend refered me to the salon,and i had one of the best experiences ever. Soon as i walked through the door,i was greeted with a big hello. i took off my jacket,and the assistant seated me right at the wash bowl no wait...im such a lil stickler for time,so we were off to a good start. She started telling me about my hair and how being natural was waaayyy better than chemically treated her..The girl at the front desk asked me where i was from i said ny,she said me too!!and we talked and talked about all the must sees.Then this earthy soul type girl literally bounced out,i think her name was carine,she was from california,and really reminded me of flower power lol...such good energy this place,my stylist jamila straigtened my hair so good,it reminded me of my old relaxer except with more bounce.I loved it everyones so down to earth, I definately will be back hands down

Pros: prime location,friendly svc,

.

The feeling of the salon is very welcoming, personal, and the atmosphere is really special. It's the way every other salon should be, and you can notice that difference right when you walk in. From the initial greeting to the shampoo to the stylist I felt special!

In short, if you are looking for an awesome hair experience you must try Deeply Rooted!!!

2
★★★★★

The feeling of the salon is very welcoming, personal, and the atmosphere is really special. It's the way every other salon should be, and you can notice that difference right when you walk in. From the initial greeting to the shampoo to the stylist I felt special!

In short, if you are looking for an awesome hair experience you must try Deeply Rooted!!!

Pros: Customer Service!!!!!

.

I visited your establishment on Spring Road today. Today was to be a monumental day. I was starting my journey to natural hair by way of Locs. I arrived at your salon at 5:00 and I was greeted and told to sit at the shampoo area. The shampoo person used her nails to scrape my scalp raw. I know that some people like a rigorous shampoo but it is to be done with the balls of your fingertips. The stylist Nika (sp) started my hair and it was going well. Even though she continually yelled across the salon about making her evening plans on time, I was ok with that. My problem is that apparently I was an inconvenience because she constantly checked her watch and commented to the other stylist that she had to make her exercise class on time. So she rushed through my service, put me under the dryer and told me SOMEONE WAS GOING TO TAKE OUT MY CLIPS!!! She then grabbed her gym bag, instructed me to come back in two weeks and flew out the door.

I then sat under the dryer with no towel for two hours. No one asked if I was OK or paid me slightest attention. After the clips finished burning my neck the dyer stopped. A stylist came over to check my hair and then started to unravel the twists!! (which I didn??t realize till I arrived at home) WTF!!! Clearly she didn??t know what service I was receiving. Not her fault since my stylist left 2 hours ago to make it to an exercise class! I was then sat back under the dryer. Then another stylist took out my clips, did not oil my scalp or even show me the finished style!! Really? If I had known that this is what happens in a NATURAL HAIRCARE SALON I WOULD HAVE GOT A RELAXER!!! (NOT REALLY)

I hope that you address this issue, because after arriving home, I was so upset that I started to Google reviews on your establishment and found some of the same complaints dating back to 2007!

My family is in the hair care business and you must know that word of mouth can kill a business, and no amount of slick advertising and web pages can replace UNPROFESSIONAL BAD SERVICE.

Unfortunately what was to be a day of freedom forever from chemicals turned out to be a evening of Hell.


Sincerely

Still in pursuit of Nappy Happiness

0
★☆☆☆☆

I visited your establishment on Spring Road today. Today was to be a monumental day. I was starting my journey to natural hair by way of Locs. I arrived at your salon at 5:00 and I was greeted and told to sit at the shampoo area. The shampoo person used her nails to scrape my scalp raw. I know that some people like a rigorous shampoo but it is to be done with the balls of your fingertips. The stylist Nika (sp) started my hair and it was going well. Even though she continually yelled across the salon about making her evening plans on time, I was ok with that. My problem is that apparently I was an inconvenience because she constantly checked her watch and commented to the other stylist that she had to make her exercise class on time. So she rushed through my service, put me under the dryer and told me SOMEONE WAS GOING TO TAKE OUT MY CLIPS!!! She then grabbed her gym bag, instructed me to come back in two weeks and flew out the door.

I then sat under the dryer with no towel for two hours. No one asked if I was OK or paid me slightest attention. After the clips finished burning my neck the dyer stopped. A stylist came over to check my hair and then started to unravel the twists!! (which I didn??t realize till I arrived at home) WTF!!! Clearly she didn??t know what service I was receiving. Not her fault since my stylist left 2 hours ago to make it to an exercise class! I was then sat back under the dryer. Then another stylist took out my clips, did not oil my scalp or even show me the finished style!! Really? If I had known that this is what happens in a NATURAL HAIRCARE SALON I WOULD HAVE GOT A RELAXER!!! (NOT REALLY)

I hope that you address this issue, because after arriving home, I was so upset that I started to Google reviews on your establishment and found some of the same complaints dating back to 2007!

My family is in the hair care business and you must know that word of mouth can kill a business, and no amount of slick advertising and web pages can replace UNPROFESSIONAL BAD SERVICE.

Unfortunately what was to be a day of freedom forever from chemicals turned out to be a evening of Hell.


Sincerely

Still in pursuit of Nappy Happiness

Pros: NONE

Cons: UNPROFESSIONAL SERVICE WTH?

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I am simply amazed at all the styles that these ladies come up with. For any occasion, you can rest assure that they have a style for you. I love the atmosphere. Not only do they enjoy themselves while they're working but they engage their clients/customers as well. I didn't realize how much versatility you can have with locked hair until I started going there. Awesome place!!!!!

5
★★★★★

I am simply amazed at all the styles that these ladies come up with. For any occasion, you can rest assure that they have a style for you. I love the atmosphere. Not only do they enjoy themselves while they're working but they engage their clients/customers as well. I didn't realize how much versatility you can have with locked hair until I started going there. Awesome place!!!!!

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I had my forth appointment at this place. It was my third appointment with Fatima for loc maintenance and rod styling. My first appointment with her for maintenance and a trim had gone well.
I also had an appointment with the colorist, Nicole. I had been styled by Nicole before and found her less than professional and seemingly inconvenienced by my presence. Perhaps she was having a bad day, so I switched to Fatima rather than writing off the whole salon.
For my appointments, I arrived at 5:00 PM for the color appointment. Nicole walked by me without a word and didn??t get started until after 6:00 PM. I finally got to Fatima??s chair at 8:00 PM. Fatima then informed me that she was about to leave, she didn??t know what time it was, and as a result of the late hour, she could not do a rod style because it would keep her there too late. She did a maintenance twist and large cornrows, not at all what I wanted. This is the second time Fatima has refused to do the style I requested. In my previous appointment with her, she told me that she couldn??t do rods because the front desk clerk didn??t put it on her schedule, and she didn??t have time. Mistakes happen, so I didn??t make a big deal of it in that first instance. However, the second time was inexcusable. Her attitude was not only unprofessional and arrogant. It was as if my being there was an inconvenience to her. She never apologized at all.
I tried to tell the shampoo person/front desk clerk what happened when I went up front to pay, but when the phone rang, she answered it and would not hang up to speak to me further. I paid, leaving no tips, and left with my hair braided in cornrows (a style I never wear) and wet. It was 40 degrees outside and I??m 7 months pregnant. I was not happy and neither was my husband when he felt my wet locks. I don??t usually sit that long, but I made the appointment and prepared myself for the long wait under the drier because I thought I was getting rods. However, to sit from 5:00 PM until about 9:30 PM and not get what I had requested FOR THE SECOND TIME, was to me both unprofessional and unfair.
It's not worth it. I'm done with Deeply Rooted.

0
★☆☆☆☆

I had my forth appointment at this place. It was my third appointment with Fatima for loc maintenance and rod styling. My first appointment with her for maintenance and a trim had gone well.
I also had an appointment with the colorist, Nicole. I had been styled by Nicole before and found her less than professional and seemingly inconvenienced by my presence. Perhaps she was having a bad day, so I switched to Fatima rather than writing off the whole salon.
For my appointments, I arrived at 5:00 PM for the color appointment. Nicole walked by me without a word and didn??t get started until after 6:00 PM. I finally got to Fatima??s chair at 8:00 PM. Fatima then informed me that she was about to leave, she didn??t know what time it was, and as a result of the late hour, she could not do a rod style because it would keep her there too late. She did a maintenance twist and large cornrows, not at all what I wanted. This is the second time Fatima has refused to do the style I requested. In my previous appointment with her, she told me that she couldn??t do rods because the front desk clerk didn??t put it on her schedule, and she didn??t have time. Mistakes happen, so I didn??t make a big deal of it in that first instance. However, the second time was inexcusable. Her attitude was not only unprofessional and arrogant. It was as if my being there was an inconvenience to her. She never apologized at all.
I tried to tell the shampoo person/front desk clerk what happened when I went up front to pay, but when the phone rang, she answered it and would not hang up to speak to me further. I paid, leaving no tips, and left with my hair braided in cornrows (a style I never wear) and wet. It was 40 degrees outside and I??m 7 months pregnant. I was not happy and neither was my husband when he felt my wet locks. I don??t usually sit that long, but I made the appointment and prepared myself for the long wait under the drier because I thought I was getting rods. However, to sit from 5:00 PM until about 9:30 PM and not get what I had requested FOR THE SECOND TIME, was to me both unprofessional and unfair.
It's not worth it. I'm done with Deeply Rooted.

Pros: one good shampoo attendant, styles are attractive

Cons: slow, arrogant and unfriendly stylist, poor customer service

.

Deeply Rooted is where it's at. Those ladies are crazy! They do awesome hair. I've seen so many great loc styles and natural styles every time I go. They have 2 locations (Smyrna and Camp Creek). Check em out...you'll love the experience. No gossip allowed, real chill environment! Oh, they have barbers too...

5
★★★★★

Deeply Rooted is where it's at. Those ladies are crazy! They do awesome hair. I've seen so many great loc styles and natural styles every time I go. They have 2 locations (Smyrna and Camp Creek). Check em out...you'll love the experience. No gossip allowed, real chill environment! Oh, they have barbers too...

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I have been going to Deeply Rooted for 4 years now, and before I had locks. I have never had any issues with my hair and in two years my locks has grown beautifully. Thanks Stacy and the rest of the staff that has done my hair.

2
★★☆☆☆

I have been going to Deeply Rooted for 4 years now, and before I had locks. I have never had any issues with my hair and in two years my locks has grown beautifully. Thanks Stacy and the rest of the staff that has done my hair.

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Yo this spot in Smyrna will hook you up if you got natural hair. It's called Deeply Rooted. They do everyhting natural. Dudes were walking out of there with their locs right! The ladies have a lot of fun. It seems weird because everybody gets along. The atmosphere is very chill too. I'm tellin you, you'll really enjoy it. I didn't pay that much for my hair, and i was given a 10% discount for my first visit...you can't beat that. If you call them they only give you a starting price over the phone, but it didn't jump to anything outrageous when I got there, it was very reasonable. Anyway, check em out, you'll enjoy it!!!

2
★★★★★

Yo this spot in Smyrna will hook you up if you got natural hair. It's called Deeply Rooted. They do everyhting natural. Dudes were walking out of there with their locs right! The ladies have a lot of fun. It seems weird because everybody gets along. The atmosphere is very chill too. I'm tellin you, you'll really enjoy it. I didn't pay that much for my hair, and i was given a 10% discount for my first visit...you can't beat that. If you call them they only give you a starting price over the phone, but it didn't jump to anything outrageous when I got there, it was very reasonable. Anyway, check em out, you'll enjoy it!!!

Pros: Cool People, chill atmosphere, knowledgeable about hair, know what they're doing

Cons: none

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I have gone to this place twice on a recommendation from a friend. The first experience was okay. I got my hair cut and then got double stranded twists. But for $82.00 I thought it was a bit pricy and didn't know if I could afford to go back after that. I mean the twists were nicely styled, but the price was ridiculous. The second time I went I just wanted to get my hair dyed. When I got there they told me it would be $40.00 for a wash and a dye. Very different from the $20 estimate they gave me on the phone. Well they failed to tell me that they charge you extra for the wash and extra for this special kind of steamer thing that is supposed to be better than the dryer. So I agreed to the $5.00 extra charge for that! Oh yea and if you want to know how much your hair is going to be before you get there, good luck because you will be told that it just depends and that you have to come in for a consultation before you are given a price.
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But the worst part of the experience was my hairdresser burnt me in the process of dying my hair. Yes that's right, burnt me! My ears had scars, the back of my neck had scars, and my eyebrows even had scars b/c I had those dyed those too. Me being the nieve person that I am, I thought that the scars would go away and that it was normal for this to happen. Well after about 9 days I realized that the scars were permanent and called back to express my complaint. The manager had me talk to the lady who did my hair and she claimed that it was the girl who washed my hair's fault. She said she "WASHED" it wrong or something. Totally taking the blame off of her, and said that the manager would give me a call the next day.
Needless to say I never received a phone call. So if you are looking for an affordable place that does not jack up the price for mediocre service, then this is not the place for you.

1
★★☆☆☆

I have gone to this place twice on a recommendation from a friend. The first experience was okay. I got my hair cut and then got double stranded twists. But for $82.00 I thought it was a bit pricy and didn't know if I could afford to go back after that. I mean the twists were nicely styled, but the price was ridiculous. The second time I went I just wanted to get my hair dyed. When I got there they told me it would be $40.00 for a wash and a dye. Very different from the $20 estimate they gave me on the phone. Well they failed to tell me that they charge you extra for the wash and extra for this special kind of steamer thing that is supposed to be better than the dryer. So I agreed to the $5.00 extra charge for that! Oh yea and if you want to know how much your hair is going to be before you get there, good luck because you will be told that it just depends and that you have to come in for a consultation before you are given a price.
.
But the worst part of the experience was my hairdresser burnt me in the process of dying my hair. Yes that's right, burnt me! My ears had scars, the back of my neck had scars, and my eyebrows even had scars b/c I had those dyed those too. Me being the nieve person that I am, I thought that the scars would go away and that it was normal for this to happen. Well after about 9 days I realized that the scars were permanent and called back to express my complaint. The manager had me talk to the lady who did my hair and she claimed that it was the girl who washed my hair's fault. She said she "WASHED" it wrong or something. Totally taking the blame off of her, and said that the manager would give me a call the next day.
Needless to say I never received a phone call. So if you are looking for an affordable place that does not jack up the price for mediocre service, then this is not the place for you.

Pros: Good atmosphere, great scenery, some versatility in hair styles

Cons: Very PRICY, bad customer service (from my experience), no set prices on styles-->up to stylist

 

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