Prospector's Pouch Inc

★★★★★
  • 2850 Cobb Pkwy NW

    Kennesaw, GA 30152

    Cross street: Located on North Cobb Pkwy in Kennesaw, Ga. 5 mins from Town Center Mall on the Right

    Map & Directions
  • 770-427-6481

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I visit Prospector's Pouch when I'm up visiting my sister. Love them. I always have to stop in to see what new goodies they have.

5
★★★★★

I visit Prospector's Pouch when I'm up visiting my sister. Love them. I always have to stop in to see what new goodies they have.

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I used this place for a repair recently. Nice place and people. Will return.

5
★★★★★

I used this place for a repair recently. Nice place and people. Will return.

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I found Prospectors Pouch on Pinterest. There was a wonderful and unique necklace that I saw and knew that it was the perfect gift for my mother. I bought the piece and my mother loved it. It is so interesting and my experience with them was great.

5
★★★★★

I found Prospectors Pouch on Pinterest. There was a wonderful and unique necklace that I saw and knew that it was the perfect gift for my mother. I bought the piece and my mother loved it. It is so interesting and my experience with them was great.

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.

I was pleasantly surprised at their selection. I also had a ring repaired and was pleased with the work and the turn around time. I will visit this store again.

4
★★★★☆

I was pleasantly surprised at their selection. I also had a ring repaired and was pleased with the work and the turn around time. I will visit this store again.

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.

Love Prospector?s Pouch. Wouldn?t go anywhere else!

3
★★★★★

Love Prospector?s Pouch. Wouldn?t go anywhere else!

.

Ive lived in Kennesaw for years and never used Prospectors Pouch. I had no idea the selection of jewelry they had. They have items that are very different from any other jewelry stores that Ive been in. I ended up purchasing a ring that I absolutely love because its so unusual and interesting. I was impressed with the price and the service. Thanks Illene for all your help.

5
★★★★★

Ive lived in Kennesaw for years and never used Prospectors Pouch. I had no idea the selection of jewelry they had. They have items that are very different from any other jewelry stores that Ive been in. I ended up purchasing a ring that I absolutely love because its so unusual and interesting. I was impressed with the price and the service. Thanks Illene for all your help.

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.

Ive lived in Kennesaw for years and never used Prospectors Pouch. I had no idea the selection of jewelry they had. They have items that are very different from any other jewelry stores that Ive been in. I ended up purchasing a

3
★★★★★

Ive lived in Kennesaw for years and never used Prospectors Pouch. I had no idea the selection of jewelry they had. They have items that are very different from any other jewelry stores that Ive been in. I ended up purchasing a

.

I bought my engagement from Prospectors pouch and my girlfriend loved it... Great service and awesome selection and price. Thanks CR and Ilene.

5
★★★★★

I bought my engagement from Prospectors pouch and my girlfriend loved it... Great service and awesome selection and price. Thanks CR and Ilene.

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.

My family and I have been using Prospectors Pouch for years now and we always have a great experience. I have bought the most beautiful and unusual jewelry from CR and Eileen. Its nice to have such a great selection to choose from and they are always wonderful to visit with. I wouldnt go anywhere else.

5
★★★★★

My family and I have been using Prospectors Pouch for years now and we always have a great experience. I have bought the most beautiful and unusual jewelry from CR and Eileen. Its nice to have such a great selection to choose from and they are always wonderful to visit with. I wouldnt go anywhere else.

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.

My family and I have been using Prospectors Pouch for years now and we always have a great experience. I have bought the most beautiful and unusual jewelry from CR and Eileen. Its nice to have such a great selection to choose from and

3
★★★★★

My family and I have been using Prospectors Pouch for years now and we always have a great experience. I have bought the most beautiful and unusual jewelry from CR and Eileen. Its nice to have such a great selection to choose from and

.

Prospectors Pouch is a full service jeweler with great small town service. The selection is great and they have a lot of unique and unusual pieces that cannot be found elsewhere. Highly recommend!

5
★★★★★

Prospectors Pouch is a full service jeweler with great small town service. The selection is great and they have a lot of unique and unusual pieces that cannot be found elsewhere. Highly recommend!

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.

Prospectors Pouch is a full service jeweler with great small town service. The selection is great and they have a lot of unique and unusual pieces that cannot be found elsewhere. Highly recommend!

3
★★★★★

Prospectors Pouch is a full service jeweler with great small town service. The selection is great and they have a lot of unique and unusual pieces that cannot be found elsewhere. Highly recommend!

.

After getting fed up with weak service and a boring selection from the chain stores I was referred to Prospector's Pouch by a friend. I found this place to be exactly what I was hoping for - friendly, knowledgeable people who take time to get to know you, and a great variety of jewelry (much of it custom designed) and gemstones. In fact they have one particular kind of stone called Georgia Midnight that is incredible to see, and they're the only jeweler in the country that has access to it. I've been a customer for 7 years and have no intention of going anywhere else, because no other store in Atlanta comes close to what they offer.

As to the comment about wiping your feet at the door - they get a number of gemologists from out in the field as well as workers who come in with Georgia clay all over their boots. Its a high-end jewelry store, not a rec-room, so I'm not surprised they have a sign and want to keep the place nice. I doubt any other store would tolerate having their carpet ruined, either.

2
★★★★★

After getting fed up with weak service and a boring selection from the chain stores I was referred to Prospector's Pouch by a friend. I found this place to be exactly what I was hoping for - friendly, knowledgeable people who take time to get to know you, and a great variety of jewelry (much of it custom designed) and gemstones. In fact they have one particular kind of stone called Georgia Midnight that is incredible to see, and they're the only jeweler in the country that has access to it. I've been a customer for 7 years and have no intention of going anywhere else, because no other store in Atlanta comes close to what they offer.

As to the comment about wiping your feet at the door - they get a number of gemologists from out in the field as well as workers who come in with Georgia clay all over their boots. Its a high-end jewelry store, not a rec-room, so I'm not surprised they have a sign and want to keep the place nice. I doubt any other store would tolerate having their carpet ruined, either.

.

I have 2 items from the Prospector's Pouch that are as unique as unique gets. I bought this for myself using my tax refund change.

My husband for our anniversary in 2008 bought me a unique white stone with the gray's and black gradient lines slightly through it. I loved it. It looks and matches my Buffalo White Turquoise earrings and rings.

Customer service is the best at the Prospector's Pouch. The owner was informative on my Georgia Midnight with a .20 diamond might I add. Her husband is the jewelry designer and found this georgia midnight gem and won't even tell her where it is. This gem is outstanding. It has over like 7 different metals; such as platinum, gold, silver to name a few. Just imagine a black shiny gem with the streaks of all the precious metals running through it.

5
★★★★★

I have 2 items from the Prospector's Pouch that are as unique as unique gets. I bought this for myself using my tax refund change.

My husband for our anniversary in 2008 bought me a unique white stone with the gray's and black gradient lines slightly through it. I loved it. It looks and matches my Buffalo White Turquoise earrings and rings.

Customer service is the best at the Prospector's Pouch. The owner was informative on my Georgia Midnight with a .20 diamond might I add. Her husband is the jewelry designer and found this georgia midnight gem and won't even tell her where it is. This gem is outstanding. It has over like 7 different metals; such as platinum, gold, silver to name a few. Just imagine a black shiny gem with the streaks of all the precious metals running through it.

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.

As for the sign to wipe your feet, this is a jewelry store that also caters to "rock hounds" so the sign is probably partly a joke and partly necessary.

As for the service I have been in there several times, and have always found the employees to be friendly and helpful. My purchases have never been very big, but they always treated me will class anyway.

5
★★★★★

As for the sign to wipe your feet, this is a jewelry store that also caters to "rock hounds" so the sign is probably partly a joke and partly necessary.

As for the service I have been in there several times, and have always found the employees to be friendly and helpful. My purchases have never been very big, but they always treated me will class anyway.

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.

WOW, is all I can say, and NOT in a good way! They deserve 0 stars. I went in to discuss a custom order/design. I also had a piece that I needed cleaned, which I was more than willing to pay for. Upon entering the front door, that had a huge sign WARNING "to make sure there was no mud on your shoes" (How CLASSY!), I approached the only sales person in the store. I stood before her for at least one minute, she didn't even bother to look up or say a single word. She was clearly too busy writing on a notepad to greet me. I've always been taught that you should never wait for more than 30 seconds to greet a customer in your store. I could see if there were tons of customers and she was overwhelmed, but I was the ONLY one there! Finally, she said "Yes, what do you need"? Nice greeting, no hello or how are you, just a snotty tone of voice and the insinuation that I was bothering her. Seriously, this had to be about the rudest way I have ever been treated in any type of store. I asked her if they did jewelry cleaning and she replied, "Depends, what is it"? NICE. I told her it was just a diamond necklace, she inspected it, went to the back area and just stared at me with a very irritated look, while my necklace was in the cleaning machine. Unbelievable. She brought the necklace back to me and just handed it to me, then went back to her notepad! She didn't even ask if I wanted to purchase anything or had questions! So, I just "interrupted" her again and asked if they did custom designs with existing pieces. She then passed me off to another woman, telling her she was too busy to help me!!!!!! Despite the further service and the fact that I remained calm and collected, this initial lack of customer service and total disregard for my presence, I had already set in my mind that I would never set foot in this store again. Why should I spend my money somewhere that I am clearly not welcome?? I even saw a necklace that I wanted to purchase, they lost a sale there too! My suggestion, being that I am an executive level manager for a large company that focuses on customer service, TRAIN your employees on the importance of customer service!! You just lost revenue for your store ten fold by the lack of a simple greeting and respect. I understand you've been in business for nearly 40 years and have a huge amount of pride for your store, but you should seriously consider the quality of associates that you hire to represent that heritage, those types of poor choices could end up being your demise.

1
★☆☆☆☆

WOW, is all I can say, and NOT in a good way! They deserve 0 stars. I went in to discuss a custom order/design. I also had a piece that I needed cleaned, which I was more than willing to pay for. Upon entering the front door, that had a huge sign WARNING "to make sure there was no mud on your shoes" (How CLASSY!), I approached the only sales person in the store. I stood before her for at least one minute, she didn't even bother to look up or say a single word. She was clearly too busy writing on a notepad to greet me. I've always been taught that you should never wait for more than 30 seconds to greet a customer in your store. I could see if there were tons of customers and she was overwhelmed, but I was the ONLY one there! Finally, she said "Yes, what do you need"? Nice greeting, no hello or how are you, just a snotty tone of voice and the insinuation that I was bothering her. Seriously, this had to be about the rudest way I have ever been treated in any type of store. I asked her if they did jewelry cleaning and she replied, "Depends, what is it"? NICE. I told her it was just a diamond necklace, she inspected it, went to the back area and just stared at me with a very irritated look, while my necklace was in the cleaning machine. Unbelievable. She brought the necklace back to me and just handed it to me, then went back to her notepad! She didn't even ask if I wanted to purchase anything or had questions! So, I just "interrupted" her again and asked if they did custom designs with existing pieces. She then passed me off to another woman, telling her she was too busy to help me!!!!!! Despite the further service and the fact that I remained calm and collected, this initial lack of customer service and total disregard for my presence, I had already set in my mind that I would never set foot in this store again. Why should I spend my money somewhere that I am clearly not welcome?? I even saw a necklace that I wanted to purchase, they lost a sale there too! My suggestion, being that I am an executive level manager for a large company that focuses on customer service, TRAIN your employees on the importance of customer service!! You just lost revenue for your store ten fold by the lack of a simple greeting and respect. I understand you've been in business for nearly 40 years and have a huge amount of pride for your store, but you should seriously consider the quality of associates that you hire to represent that heritage, those types of poor choices could end up being your demise.

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.

I had been in before for a repair about a year ago. An expensive repair at that. They are very snooty and basically looked down there nose at my jewelry. I decided to try them again to see if it was just that one time. I took some gold in to sell as scrap. You just don't get a warm feeling...(starts with a huge sign on the door to 'wipe your feet'...i mean is is THAT big of a deal?) I let the girl see my scrap gold and she never said a word, just started 'looking for the mark'. She was putting stuff to the side that i KNEW was gold, but because she couldn't read the mark...she wouldn't take it. (whatever) Long story short..she weighed it and said $132.00 is the best I can do. I had done some research online, so i knew that was low. She said that they could only give me "what they would get from the scrap dealer". I told her I would think about it and left. I went (same day) to another jewelry store. I told her about my experience, she said she wasn't surprised. She took the same amount for $270.00 over DOUBLE what I was offered by Prospector's Pouch. I can see wanting to make a profit... but that is just crazy. I will NEVER go back. I just wanted to let someone else know, so they wouldn't get ripped off.

1
★☆☆☆☆

I had been in before for a repair about a year ago. An expensive repair at that. They are very snooty and basically looked down there nose at my jewelry. I decided to try them again to see if it was just that one time. I took some gold in to sell as scrap. You just don't get a warm feeling...(starts with a huge sign on the door to 'wipe your feet'...i mean is is THAT big of a deal?) I let the girl see my scrap gold and she never said a word, just started 'looking for the mark'. She was putting stuff to the side that i KNEW was gold, but because she couldn't read the mark...she wouldn't take it. (whatever) Long story short..she weighed it and said $132.00 is the best I can do. I had done some research online, so i knew that was low. She said that they could only give me "what they would get from the scrap dealer". I told her I would think about it and left. I went (same day) to another jewelry store. I told her about my experience, she said she wasn't surprised. She took the same amount for $270.00 over DOUBLE what I was offered by Prospector's Pouch. I can see wanting to make a profit... but that is just crazy. I will NEVER go back. I just wanted to let someone else know, so they wouldn't get ripped off.

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.

If you like unique jewelry and a wide selection of stones this is the place for you. Great selection and personal service. This is a family owned business and is a real gem!

5
★★★★★

If you like unique jewelry and a wide selection of stones this is the place for you. Great selection and personal service. This is a family owned business and is a real gem!

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.

Prospectors Pouch sits on the right side of Highway 41 going north and you have probably driven by it a hundred times like I have thinking a small shop must be more expensive. Well, it is anything but more expensive, in fact with the customer service we received on a repair - then they advised a reset was less expensive, we have become big fans!

4
★★★★☆

Prospectors Pouch sits on the right side of Highway 41 going north and you have probably driven by it a hundred times like I have thinking a small shop must be more expensive. Well, it is anything but more expensive, in fact with the customer service we received on a repair - then they advised a reset was less expensive, we have become big fans!

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.

I went to Prospectors pouch looking for a gift for my wife. The service was outstanding and the prices were even better. I had shopped around a little bit at the mall thinking that a free
standing jewelery store would be a lot more, but I was wrong. The selection was great and I actually got to design what I was looking for. It was the gift of the year and I will be returning again for our next anniversary.

5
★★★★★

I went to Prospectors pouch looking for a gift for my wife. The service was outstanding and the prices were even better. I had shopped around a little bit at the mall thinking that a free
standing jewelery store would be a lot more, but I was wrong. The selection was great and I actually got to design what I was looking for. It was the gift of the year and I will be returning again for our next anniversary.

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