Best Buy

★★★☆☆
  • 1201 Hammond Dr NE Ste C

    Dunwoody, GA 30346

    Map & Directions
  • 770-391-4749

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Th 10am-9pm, F-Sa 10am-10pm, Su 11am-8pm
Special Offer
Hot Deals on Electronics

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Specialty Shops and Services
Best Buy Categories
Magnolia Design Center Products
Magnolia Home Theater Products
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    .

    FRAUD!! My husband and I paid for a Panasonic Viera model #TC-P50ST60, a $1000 television, bought at the Best Buy at Perimeter Mall in Dunwoody/Atlanta GA. When the television died (within the warranty period) and we contacted Panasonic for repairs, we found out it wouldn't be covered because the television on the receipt did not match the television Best Buy actually gave us. The television they gave us (model #TC-P50T60) was identical in appearance, but was only $700 because it did not have 3D (we had never attempted to use the 3D so did not realize it was missing). So now I am out not only $300 for the difference in what I paid for and what I received, but also $1000 because the repair will not be covered under warranty and the set is useless. Best Buy refuses to assist us, although I was told by a local employee that they can simply check their inventory records for the week we bought the television to see if there is a discrepancy. Best Buy won't even do that. BUYER BEWARE!!!!!

    1
    ★☆☆☆☆

    FRAUD!! My husband and I paid for a Panasonic Viera model #TC-P50ST60, a $1000 television, bought at the Best Buy at Perimeter Mall in Dunwoody/Atlanta GA. When the television died (within the warranty period) and we contacted Panasonic for repairs, we found out it wouldn't be covered because the television on the receipt did not match the television Best Buy actually gave us. The television they gave us (model #TC-P50T60) was identical in appearance, but was only $700 because it did not have 3D (we had never attempted to use the 3D so did not realize it was missing). So now I am out not only $300 for the difference in what I paid for and what I received, but also $1000 because the repair will not be covered under warranty and the set is useless. Best Buy refuses to assist us, although I was told by a local employee that they can simply check their inventory records for the week we bought the television to see if there is a discrepancy. Best Buy won't even do that. BUYER BEWARE!!!!!

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    .

    looking for the skull candy headphones and also if you carry GPS devices and accessories for the automobile. Also if you have tomtom and Garmin brands.

    4
    ★★★★☆

    looking for the skull candy headphones and also if you carry GPS devices and accessories for the automobile. Also if you have tomtom and Garmin brands.

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    .

    I just got a new dryer and it wasn't working. So when I asked for service, first they took way too long to come and check it out and when they saw what was wrong with it , they put in the order for the ""parts""and then tell me that they don't have clue when the parts will come in.....so when I asked ""are you trying to tell me that it will be another 2-3 weeks...?"" they told me ""they can't say"". Ok, so when I asked for a replacement...do you know what the ""supervisor's"" replay was? ""If you bring it in to the store..."" And I said "" I'm a120lbs single mom, how do you want me to load a dryer that 2 large delivery MEN had to bring to my house, into the store?"" and he replied ""that's all I can tell you,if you bring it in, you can get a replacement"" Yes! They can deliver AND take away old products from your house but they can't take away a brand new machine that they sold to you that doesn't work. So if you buy something that doesn't work from best buy, make sure YOU REALLY DIDN""T NEED IT because you will just have to wait until the parts are available which, by the way they have NO CLUE when it will arrive....

    0
    ★☆☆☆☆

    I just got a new dryer and it wasn't working. So when I asked for service, first they took way too long to come and check it out and when they saw what was wrong with it , they put in the order for the ""parts""and then tell me that they don't have clue when the parts will come in.....so when I asked ""are you trying to tell me that it will be another 2-3 weeks...?"" they told me ""they can't say"". Ok, so when I asked for a replacement...do you know what the ""supervisor's"" replay was? ""If you bring it in to the store..."" And I said "" I'm a120lbs single mom, how do you want me to load a dryer that 2 large delivery MEN had to bring to my house, into the store?"" and he replied ""that's all I can tell you,if you bring it in, you can get a replacement"" Yes! They can deliver AND take away old products from your house but they can't take away a brand new machine that they sold to you that doesn't work. So if you buy something that doesn't work from best buy, make sure YOU REALLY DIDN""T NEED IT because you will just have to wait until the parts are available which, by the way they have NO CLUE when it will arrive....

    Pros: good price

    Cons: the worst after service

    .

    Wishing customer at the entry saying "Welcome to bustbuy sir/madam" is quite soothing and boost you up in ranking a positveness for this store. Nice customer treatment with ample choice of electronics.

    4
    ★★★★☆

    Wishing customer at the entry saying "Welcome to bustbuy sir/madam" is quite soothing and boost you up in ranking a positveness for this store. Nice customer treatment with ample choice of electronics.

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    .

    I just bought my first lap top from Best Buy. I am so glad i went there because i had a lot of questions i did not know what kind of computer was the best or what i even really wanted. The associates there where able to answer all my questions and get me a great deal on an affordable lap top. Best Buy has everything there I need! Great store!

    4
    ★★★★☆

    I just bought my first lap top from Best Buy. I am so glad i went there because i had a lot of questions i did not know what kind of computer was the best or what i even really wanted. The associates there where able to answer all my questions and get me a great deal on an affordable lap top. Best Buy has everything there I need! Great store!

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    .

    Best Buy is the best place to purchase electronics. They have everything you could want and a very knowledable staff that are ready to help and they really know a lot ! They have a great selection of computers to CDs to cell phones to well pretty much everything. Easy parking available.

    5
    ★★★★★

    Best Buy is the best place to purchase electronics. They have everything you could want and a very knowledable staff that are ready to help and they really know a lot ! They have a great selection of computers to CDs to cell phones to well pretty much everything. Easy parking available.

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    .

    Located near Perimeter Mall, this Best Buy far outshines the two other Best Buys I went to. What separates it was the
    Home Theater purchase and the help I received setting it up.

    While I usually shop at the Cobb Parkway location, the Hammond Drive Best Buy has one of the most knowledgeable staff around. They helped me pick the best system for my budget and also helped me get set up with the specifics like the appropriate speakerwire, the cables I needed and most importantly, the cables I didn't need. The staff even helped me avoid a $40 investment in Monster Cables I didn't need.

    PROS: Honest staff who love the stuff they sell
    CONS: Still a Best Buy, and cavernous with aisles in which you get lost easily

    4
    ★★★★☆

    Located near Perimeter Mall, this Best Buy far outshines the two other Best Buys I went to. What separates it was the
    Home Theater purchase and the help I received setting it up.

    While I usually shop at the Cobb Parkway location, the Hammond Drive Best Buy has one of the most knowledgeable staff around. They helped me pick the best system for my budget and also helped me get set up with the specifics like the appropriate speakerwire, the cables I needed and most importantly, the cables I didn't need. The staff even helped me avoid a $40 investment in Monster Cables I didn't need.

    PROS: Honest staff who love the stuff they sell
    CONS: Still a Best Buy, and cavernous with aisles in which you get lost easily

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