Shirley Home Furnishings

★★★☆☆
34.0688 -84.2811
Map and Directions to Shirley Home Furnishings

770-475-5212

2705 Old Milton Pkwy

Alpharetta, GA

30009

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About Shirley Home Furnishings

Hours
Mon, Tue, Thu, 10am - 7pm; Wed, Fri, Sat, 10am - 5pm; Sun, 1pm - 5pm; Sun, closed
2.6 5
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Reviews 1 - 5 of 5.
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My wife and I saw a curio cabinet in this store which they noted typically retailed for $4000. When asked about the manufacturer, the sales consultant indicated that piece of furniture was a certain brand. We looked inside of the drawers for some indication of branding which is customary for many pieces of furniture. She indicated that not all pieces are branded, and assured us it was the brand she indicated. She noted that the dealer rate was $2000 for this piece, and their current price, $800, was below their own cost. At that point, we noticed that there was paperwork affixed to the back of the China cabinet. We asked her if we could see the paperwork, and she obliged. She opened the paperwork, and claimed it did not belong to the piece we were looking at. At that point, we asked her if we could see the paperwork. Lo and behold, not only was it the paperwork to the China cabinet we were looking at, but was not the brand she orginally claimed it was. Even worse, she walked away from us while we reviewed the paperwork presumably because she knew she was caught in a lie.

1
★☆☆☆☆

My wife and I saw a curio cabinet in this store which they noted typically retailed for $4000. When asked about the manufacturer, the sales consultant indicated that piece of furniture was a certain brand. We looked inside of the drawers for some indication of branding which is customary for many pieces of furniture. She indicated that not all pieces are branded, and assured us it was the brand she indicated. She noted that the dealer rate was $2000 for this piece, and their current price, $800, was below their own cost. At that point, we noticed that there was paperwork affixed to the back of the China cabinet. We asked her if we could see the paperwork, and she obliged. She opened the paperwork, and claimed it did not belong to the piece we were looking at. At that point, we asked her if we could see the paperwork. Lo and behold, not only was it the paperwork to the China cabinet we were looking at, but was not the brand she orginally claimed it was. Even worse, she walked away from us while we reviewed the paperwork presumably because she knew she was caught in a lie.

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This is in rebuttal to juliet m. The replacement for the damaged piece was ordered for her. It was not in stock and the manufacturer had to wait on arrival of the piece from China. Juliet's replacement piece took longer than would ordinarily be normal, but she received her piece and should be quite happy with the service from Shirley's.

5
★★★★★

This is in rebuttal to juliet m. The replacement for the damaged piece was ordered for her. It was not in stock and the manufacturer had to wait on arrival of the piece from China. Juliet's replacement piece took longer than would ordinarily be normal, but she received her piece and should be quite happy with the service from Shirley's.

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I also had a very bad experience, and you are right it could be the color of skin. I will never go back there. I am at the point where customer service means more to me than a good price. With such a bad economy you would think repeat business means something!!

1
★☆☆☆☆

I also had a very bad experience, and you are right it could be the color of skin. I will never go back there. I am at the point where customer service means more to me than a good price. With such a bad economy you would think repeat business means something!!

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I have had the worst experience with this store. I purchased a bedroom set from them and the armoire was broken during delivery by their delivery men. They are now giving me the run around with replacement. Roger who works there, said he was going to come to my house to look at broken furniture he has yet to come by. I took off the broken part and brought the furniture in myself, was given the run around by the females, Brenda was one. I go back to the store and 1 of the females now tells Roger, she saw the furniture and it wasn't broken, (now I am being called a liar) though she never said this when I brought the furniture in. I am beginning to think the color of my skin has something to do with it. I will never shop at this store again, repeat business is obviously not important to them. But word of mouth is the best marketing tool. All I want is what I paid for, nothing more, nothing less, this armoire cost me $1200.

1
★☆☆☆☆

I have had the worst experience with this store. I purchased a bedroom set from them and the armoire was broken during delivery by their delivery men. They are now giving me the run around with replacement. Roger who works there, said he was going to come to my house to look at broken furniture he has yet to come by. I took off the broken part and brought the furniture in myself, was given the run around by the females, Brenda was one. I go back to the store and 1 of the females now tells Roger, she saw the furniture and it wasn't broken, (now I am being called a liar) though she never said this when I brought the furniture in. I am beginning to think the color of my skin has something to do with it. I will never shop at this store again, repeat business is obviously not important to them. But word of mouth is the best marketing tool. All I want is what I paid for, nothing more, nothing less, this armoire cost me $1200.

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I moved from the Alpharetta area over 10 years ago and STILL drive over 65 miles to their store for my design recommendations! Their selection is fabulous and their prices are great. Good design is hard to find at these prices. Don't miss it!

5
★★★★★

I moved from the Alpharetta area over 10 years ago and STILL drive over 65 miles to their store for my design recommendations! Their selection is fabulous and their prices are great. Good design is hard to find at these prices. Don't miss it!

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