Toyota South Super Store

★★☆☆☆
  • 6865 Jonesboro Rd

    Morrow, GA 30260

    Map & Directions
  • 770-961-0225

About Toyota South Super Store

Hours
Sun 24 Hours, Mon-Fri 9am-8pm, Sat 9am-7pm

Automotive

Automotive
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1.5 2
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This is the worst dealership that I have ever dealt with. The Service Manager, Allen Huska is the most arrogant and nasty person I have dealt with at a dealership. He was not willing to resolve any of the issues and when advised that I would contact the BBB. He asked me if I was threatening him? He had no intention of helping and did not even apologize for the mistakes that he made. The Director of Fixed Operations, Jerry was even worse and more combative. Absolutely no desire to assist a customer and was very condescending. They put an engine in my car, which they guaranteed in writing would have no issues or it would be corrected. Not honored. 1. They delivered the car 4 days later than promised. 2. The check engine light came on 10 minutes after leaving the dealership because they broke the oxygen sensor. I had to pay to replace it because they would not take care of it. 3. I could smell a leak, which I thought was oil; however, upon returning to the dealership, they could not locate a leak. I drove home and was almost overcome by fumes. I stopped by a nearby mechanic who immediately located a dangerous fuel leak and an oil leak. He fixed the fuel leak for safety reasons for free. 4. The dealership fixed the oil leak begrudgingly and with an attitude. 5. I drove away again and within a day the check engine light was back on. I had it tested and it was the CAM sensor and another safety issue, the wiring harness wires were all stripped. They refused to fix-it and were rude, disrespecful, and if you are a member of the military, they treat you with contempt. Do not give them your hard-earned money; you'll be sorry.

1
★☆☆☆☆

This is the worst dealership that I have ever dealt with. The Service Manager, Allen Huska is the most arrogant and nasty person I have dealt with at a dealership. He was not willing to resolve any of the issues and when advised that I would contact the BBB. He asked me if I was threatening him? He had no intention of helping and did not even apologize for the mistakes that he made. The Director of Fixed Operations, Jerry was even worse and more combative. Absolutely no desire to assist a customer and was very condescending. They put an engine in my car, which they guaranteed in writing would have no issues or it would be corrected. Not honored. 1. They delivered the car 4 days later than promised. 2. The check engine light came on 10 minutes after leaving the dealership because they broke the oxygen sensor. I had to pay to replace it because they would not take care of it. 3. I could smell a leak, which I thought was oil; however, upon returning to the dealership, they could not locate a leak. I drove home and was almost overcome by fumes. I stopped by a nearby mechanic who immediately located a dangerous fuel leak and an oil leak. He fixed the fuel leak for safety reasons for free. 4. The dealership fixed the oil leak begrudgingly and with an attitude. 5. I drove away again and within a day the check engine light was back on. I had it tested and it was the CAM sensor and another safety issue, the wiring harness wires were all stripped. They refused to fix-it and were rude, disrespecful, and if you are a member of the military, they treat you with contempt. Do not give them your hard-earned money; you'll be sorry.

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This place is super slow at making deals. They dont even have much to offer. At least the staff we encountered made us with 10mins for every question we asked to be answered. At least they offer you coffee while they make you wait forever! They dont negotiate well either.

2
★★☆☆☆

This place is super slow at making deals. They dont even have much to offer. At least the staff we encountered made us with 10mins for every question we asked to be answered. At least they offer you coffee while they make you wait forever! They dont negotiate well either.

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1 out of 1 people found this review helpful.

Business Response:

K.G.- We appreciate your leaving us a review, but more importantly, we appreciate your business. We would like the opportunity to serve you again. Please let us know what we can do to make your experience with us most impressive and one that you will share with your friends and family. We look forward to seeing you again! Customerservice@toysouth.com

More about Toyota South Super Store

Providing our customers with top-notch service! It is our goal to make sure that our customers are completely satisfied. Our service and sales department is staffed with Toyota Certified technicians who are readily available to answer any questions. Your satisfaction is most important! Stop-by and visit our all new Toyota South!

 

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