Stone Mountain Volkswagen

★★★★★
Welcome to Stone Mountain VW
33.8447 -84.0526
Map and Directions to Stone Mountain Volkswagen

770-979-2000

3500 Stone Mountain Hwy

Snellville, GA

30078

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About Stone Mountain Volkswagen

Hours
Sales: Mon-Fri 9:00 AM-8:00 PM Sat 9:00 AM-7:00 PM Sun 12:00 PM-6:00 PM Service & Parts: Mon-Fri 7:30 AM-6:00 PM Sat 8:00 AM-4:00 PM Sun Closed
4.7748 111
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Reviews 1 - 50 of 111. « Previous 1 3
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Excellent is about all I can say... Came in to look at a car and David S. took it to the next level as a professional.

5
★★★★★

Excellent is about all I can say... Came in to look at a car and David S. took it to the next level as a professional.

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Friendly atmosphere. Very professional. Clean dealership. Outstanding salesman that I enjoyed communicating with. New car features were explained & the deal didn't require me to spend the day!

5
★★★★★

Friendly atmosphere. Very professional. Clean dealership. Outstanding salesman that I enjoyed communicating with. New car features were explained & the deal didn't require me to spend the day!

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I went out to my car and found the battery had died. I called the service center and inquired if they had any time to see me. (It was Saturday just before lunchtime.) I was told that they were pretty busy but to come in and they would take care of me. The service center replaced my dead battery and got me back on the road in no time. Everyone was very nice and very helpful.
This is my first VW. I love the car and when it's time for me to get a new one I'll definitely be heading back to Stone Mountain VW.

5
★★★★★

I went out to my car and found the battery had died. I called the service center and inquired if they had any time to see me. (It was Saturday just before lunchtime.) I was told that they were pretty busy but to come in and they would take care of me. The service center replaced my dead battery and got me back on the road in no time. Everyone was very nice and very helpful.
This is my first VW. I love the car and when it's time for me to get a new one I'll definitely be heading back to Stone Mountain VW.

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Excellent. Very put together. Fastest buying experience. The salesman was very prompt and did an excellent job of going over the car once it was purchased.

5
★★★★★

Excellent. Very put together. Fastest buying experience. The salesman was very prompt and did an excellent job of going over the car once it was purchased.

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.

Great experience!! Very helpful staff, no long waiting period. I was quoted an hour waiting time and I was out before the hour!!

5
★★★★★

Great experience!! Very helpful staff, no long waiting period. I was quoted an hour waiting time and I was out before the hour!!

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Service was great. Employees friendly and kept me updated on the status of my car.

5
★★★★★

Service was great. Employees friendly and kept me updated on the status of my car.

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.

My car battery died and I had it replaced. There were no other problems with the vehicle.

5
★★★★★

My car battery died and I had it replaced. There were no other problems with the vehicle.

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.

My front passenger side wheel area was making a loud scratching noise when driving. So I assumed it meant it was time to replace my breaks. Greg the Service Rep performed a diagnostic and informed me it was time for new breaks. Since the dealership did not have my brakes/rotor in stock, he did not charge me the diagnostic fee. He ordered the parts and it arrived the next day. The service was done on my car, and my car was washed. Definitely appreciate the high customer service Stone Mountain VW offers.

5
★★★★★

My front passenger side wheel area was making a loud scratching noise when driving. So I assumed it meant it was time to replace my breaks. Greg the Service Rep performed a diagnostic and informed me it was time for new breaks. Since the dealership did not have my brakes/rotor in stock, he did not charge me the diagnostic fee. He ordered the parts and it arrived the next day. The service was done on my car, and my car was washed. Definitely appreciate the high customer service Stone Mountain VW offers.

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Having an appointment was great. Sam was great. Price was as expected. Time there was short. Everything exceeded expectations. Only negative - would be the "quiet business area" Felt like an after-thought. Office and cleaning personnel provided frequent interruptions. A separate for guests only working space is needed.

5
★★★★★

Having an appointment was great. Sam was great. Price was as expected. Time there was short. Everything exceeded expectations. Only negative - would be the "quiet business area" Felt like an after-thought. Office and cleaning personnel provided frequent interruptions. A separate for guests only working space is needed.

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.

Excellent service! As always the process and steps that will be taking in order to service your car is well explained and executed.

5
★★★★★

Excellent service! As always the process and steps that will be taking in order to service your car is well explained and executed.

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.

Came back to the dealership that I purchased my vehicle for my 20,000 oil change.

5
★★★★★

Came back to the dealership that I purchased my vehicle for my 20,000 oil change.

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.

It was great. Every one there was very nice and extremely knowledgeable. It was a nice buying experience. They have called several times since we left to see if they could answer any questions.

5
★★★★★

It was great. Every one there was very nice and extremely knowledgeable. It was a nice buying experience. They have called several times since we left to see if they could answer any questions.

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.

Great!! I purchased a faulty vehicle and the dealership did not hesitate to replace the vehicle without any push back!! It was unfortunate that the 1st vehicle did not perform properly but my experience in getting the vehicle replaced was second to none!! I will definitely refer friends and family!!

5
★★★★★

Great!! I purchased a faulty vehicle and the dealership did not hesitate to replace the vehicle without any push back!! It was unfortunate that the 1st vehicle did not perform properly but my experience in getting the vehicle replaced was second to none!! I will definitely refer friends and family!!

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.

Excellent customer service is always provided by the staff at Stone Mountain Rose in service always goes out of her way to ensure that my vehicle is taken care of and she provides me with details on everything that has been done and needs to be done. She is the BEST Service Advisor that I have ever had!!!

5
★★★★★

Excellent customer service is always provided by the staff at Stone Mountain Rose in service always goes out of her way to ensure that my vehicle is taken care of and she provides me with details on everything that has been done and needs to be done. She is the BEST Service Advisor that I have ever had!!!

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.

Everyone I came into contact with was professional and courteous. So far, the car is running fine after the work was completed.

5
★★★★★

Everyone I came into contact with was professional and courteous. So far, the car is running fine after the work was completed.

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Mr. Franco was extremely informative, helpful, and professional. Stone Mountain VW provided excellent service! I love my new Jetta!!!!

5
★★★★★

Mr. Franco was extremely informative, helpful, and professional. Stone Mountain VW provided excellent service! I love my new Jetta!!!!

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.

The service department was accommodating even though my appointment was not scheduled.
My car was scheduled for it's 90 day check up and was found to be in excellent working condition.

5
★★★★★

The service department was accommodating even though my appointment was not scheduled.
My car was scheduled for it's 90 day check up and was found to be in excellent working condition.

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Excellent service as always! Very friendly, courteous, and professional.......I have complete trust. Will return for all my service needs.

5
★★★★★

Excellent service as always! Very friendly, courteous, and professional.......I have complete trust. Will return for all my service needs.

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.

It was a pleasant trip to the dealership. I did my 70k service there, it was thorough and they provided me with detailed information on the cars problems. The receptionist lady was very nice and kind.

5
★★★★★

It was a pleasant trip to the dealership. I did my 70k service there, it was thorough and they provided me with detailed information on the cars problems. The receptionist lady was very nice and kind.

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experience was very pleasant except for the fact that the service person did not know the age of the car when I brought it in for 1000 mile checkup - it was a year old - should have noticed

5
★★★★★

experience was very pleasant except for the fact that the service person did not know the age of the car when I brought it in for 1000 mile checkup - it was a year old - should have noticed

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.

Everyone AT THE DEALERSHIP WAS VERY FRIENDLY AND HELPFUL. THEY HAVE KNOWLEDGE ABOUT THEIR CARS THAT ANSWERS EVERY SINGLE QUESTIONS WITHOUT ANY HESITATION. I WOULD LOVE TO RECOMMEND TO MY FRIENDS ABOUT THIS DEALERSHIP.

5
★★★★★

Everyone AT THE DEALERSHIP WAS VERY FRIENDLY AND HELPFUL. THEY HAVE KNOWLEDGE ABOUT THEIR CARS THAT ANSWERS EVERY SINGLE QUESTIONS WITHOUT ANY HESITATION. I WOULD LOVE TO RECOMMEND TO MY FRIENDS ABOUT THIS DEALERSHIP.

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.

Service tech did a wonderful job and completed all requested repair. Everyone in the service and parts department where very friendly and helpful.

5
★★★★★

Service tech did a wonderful job and completed all requested repair. Everyone in the service and parts department where very friendly and helpful.

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.

excellant best service dept in atlanta

5
★★★★★

excellant best service dept in atlanta

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.

My experience was amazing! They were really nice, patient, and really took the time to work with me. I couldn't be more thankful.

5
★★★★★

My experience was amazing! They were really nice, patient, and really took the time to work with me. I couldn't be more thankful.

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Everything was ready when promised. Car's we're clean and no defects. Rick did a good job.

5
★★★★★

Everything was ready when promised. Car's we're clean and no defects. Rick did a good job.

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.

Great experience. David was very patient while showing me all of my options and helping me make a final decision.

5
★★★★★

Great experience. David was very patient while showing me all of my options and helping me make a final decision.

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Excellent car buying experience, Greg Black was straightforward, knowledgeable, and listened to my requests .

5
★★★★★

Excellent car buying experience, Greg Black was straightforward, knowledgeable, and listened to my requests .

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It was great! Joseph Park greeted me and was very friendly. I purchased a GTI.

5
★★★★★

It was great! Joseph Park greeted me and was very friendly. I purchased a GTI.

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I knew what I wanted. The rep gave made some suggestions and also offered to do fix the bottom grill for no charge. Car was vacuumed and washed for free as well.

5
★★★★★

I knew what I wanted. The rep gave made some suggestions and also offered to do fix the bottom grill for no charge. Car was vacuumed and washed for free as well.

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Service was friendly and on time. I will definitely use St. Mtn. VW again. Thanks again, Randall Furlong

5
★★★★★

Service was friendly and on time. I will definitely use St. Mtn. VW again. Thanks again, Randall Furlong

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.

It was ok,explained each product great.

5
★★★★★

It was ok,explained each product great.

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I came in looking for a rare color Beetle for my wife. I told Phillip that I needed the best deal and he sure did it. He is very technical and knows a lot of details of the car, which I love, so it wasn't just a sell but more of a conversation about cars. In the end I got the car earlier than I was expecting which was great. This was the second of many more VWs I plan to buy from him.

5
★★★★★

I came in looking for a rare color Beetle for my wife. I told Phillip that I needed the best deal and he sure did it. He is very technical and knows a lot of details of the car, which I love, so it wasn't just a sell but more of a conversation about cars. In the end I got the car earlier than I was expecting which was great. This was the second of many more VWs I plan to buy from him.

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.

I needed an oil change. They had me in and out very quick this time.

5
★★★★★

I needed an oil change. They had me in and out very quick this time.

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.

Had a great experience!! Darius was very professional and friendly. The whole team there worked to give the best customer service I have received in a while from any where. I will recommend Stone Mountain VW to everyone I know. Thanks again!!

5
★★★★★

Had a great experience!! Darius was very professional and friendly. The whole team there worked to give the best customer service I have received in a while from any where. I will recommend Stone Mountain VW to everyone I know. Thanks again!!

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.

My car had a recall. All service was completed. I also had them
to check my brakes. Brakes are fine.

5
★★★★★

My car had a recall. All service was completed. I also had them
to check my brakes. Brakes are fine.

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.

Rose was very helpful and the teamwork at the service area made the check in and out move along smoothly.

5
★★★★★

Rose was very helpful and the teamwork at the service area made the check in and out move along smoothly.

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.

staff was excellent. Did not have the part I needed but ordered the part and wil give me a quick fix when I bring it back in. This service department "ROCKS""

5
★★★★★

staff was excellent. Did not have the part I needed but ordered the part and wil give me a quick fix when I bring it back in. This service department "ROCKS""

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.

walked in, greeted, dropped keys off and left. App 1hr later, received phone call, went and picked up car.

5
★★★★★

walked in, greeted, dropped keys off and left. App 1hr later, received phone call, went and picked up car.

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.

It was easy, low stress, low pressure. We had as great salesman named David that really went above and beyond!

5
★★★★★

It was easy, low stress, low pressure. We had as great salesman named David that really went above and beyond!

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Ordered new tire, installed, balanced and rotated. The service and parts team are always welcoming and warm to answer all questions.

5
★★★★★

Ordered new tire, installed, balanced and rotated. The service and parts team are always welcoming and warm to answer all questions.

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.

I received a very satisfied and thorough service experience on my 2006 VW New Beetle.

5
★★★★★

I received a very satisfied and thorough service experience on my 2006 VW New Beetle.

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I had an oil change and fluids topped off. Greg and the guys were awesome as always.

5
★★★★★

I had an oil change and fluids topped off. Greg and the guys were awesome as always.

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I got a good deal here, and would recommend this place to others, the dealership people were very nice.

5
★★★★★

I got a good deal here, and would recommend this place to others, the dealership people were very nice.

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.

We were very happy with experience we had at stone mountain vw. We be very happy to go back in near future to do business.

5
★★★★★

We were very happy with experience we had at stone mountain vw. We be very happy to go back in near future to do business.

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.

Our car was picked up and then brought back to us. The service was excellent.

5
★★★★★

Our car was picked up and then brought back to us. The service was excellent.

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Lynda, I am happy that I remembered your name and dealership when my first deal fell through at Volkswagen of Athens. They sold the car that I wanted, but did not take us and sit us down in their office and try to find me another Volkswagen Beetle Convertible. They could have called you, their sister dealership, but choose not to do that and let us walk out. It turned out to be fortunate for me that I ended up at your dealership by remembering your emails and your name. You know the rest of the story. Wes was a terrific salesman and did everything right. My experience at your dealership was excellent.

5
★★★★★

Lynda, I am happy that I remembered your name and dealership when my first deal fell through at Volkswagen of Athens. They sold the car that I wanted, but did not take us and sit us down in their office and try to find me another Volkswagen Beetle Convertible. They could have called you, their sister dealership, but choose not to do that and let us walk out. It turned out to be fortunate for me that I ended up at your dealership by remembering your emails and your name. You know the rest of the story. Wes was a terrific salesman and did everything right. My experience at your dealership was excellent.

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It was a good experience. No hassle no fuss. Got the car I wanted. In and out quickly with good service from Claudio.

5
★★★★★

It was a good experience. No hassle no fuss. Got the car I wanted. In and out quickly with good service from Claudio.

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.

I had the timing belt service and rear breaks done on May 6. Everyone was nice as usual. I was even able to use a coupon! I was given a loaner car to take to work, which was very helpful for me. My car runs as good as new now.

5
★★★★★

I had the timing belt service and rear breaks done on May 6. Everyone was nice as usual. I was even able to use a coupon! I was given a loaner car to take to work, which was very helpful for me. My car runs as good as new now.

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Great service was fast. Courtesy car was great the whole transaction was effortless Volkswagen rocks!!!

5
★★★★★

Great service was fast. Courtesy car was great the whole transaction was effortless Volkswagen rocks!!!

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Came into Dealership for scheduled oil change,and to have front end noise checked out.
Service Advisor and Technician were very attentive and pleasant.Experience was very good.

5
★★★★★

Came into Dealership for scheduled oil change,and to have front end noise checked out.
Service Advisor and Technician were very attentive and pleasant.Experience was very good.

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Message from Stone Mountain Volkswagen

Stone Mountain Volkswagen is an automobile dealership that has been in business for more than 15 years and features an inventory of new and pre-owned cars, convertibles, station wagons and sport utility vehicles. Its Volkswagen models include the Eos, Jetta, Passat, R32, GTI, New Beetle, Rabbit and Touareg. The dealership's financial services include online credit applications and warranty programs. Its service and parts department features diagnostic and repair equipment and sells a variety of manufacturer-recommended and certified parts and accessories.Stone Mountain Volkswagen provides tire rotations, transmission replacements, brake inspections, air conditioning performance checks, oil changes and wheel alignment services. It also inspects fuel and air filters, shocks, spark plugs, cooling systems and timing belts. Located in Snellville, Ga.,Stone Mountain Volkswagen offers appointment scheduling and parts order placement options.