Stone Mountain Volkswagen

My boyfriend and we treated really good there. Michelle was very helpful and we will definitely be returning in the future and we will ask for Michelle to help us again. Thank you for the car. I love my new 2014 EOS.

Beth was a great person to deal with. She kept me informed of my car's progress at all times. When there was a part missing, they extended a courtesy car. I appreciated all the help I received, and it lowered my anxiety of using a dealership for repairs.

tire rotation

very nice cause the car was also cleaned and it just looks better doggone it !

The negotations were pleasant and professional. The whole process was smooth. The car is on the quiet side with good accelaration.

As expected and as usual, excellent service from the people in Service Department and our sales Agent.

The Service was fast and everyone was very helpful and nice at the dealership. I would definitely recommend it to my friends and family.

We came in with an existing lease and really wanted the same car but a different color. David was very helpful and we had a pretty care free experience. We got out of our existing lease and into a new car within 48 hours. No hassles and they even worked around our girls gymnastics and dance schedules.

We were happy with the experience, particularly because we had recently been through a real hard sell approach at another dealership (not VW) and absolutely hated it. Our salesperson, Wes, was courteous and knowledgeable and was very helpful throughout the entire process.

I have tried on three different occasions to buy a car from this dealership. The first time I called in and spoke with a sales rep and was told to look for what I wanted online and give him a call back once I found it and filled out the online credit app. I did as asked and NEVER received a return phone call. Skip forward a year and I tried again but I was told to come in and look at vehicles but fill the credit app out online first. I asked that he give me a call to let me know about my financing BEFORE I came in first. Never got a call then either. Now recently on 10/09/13 I arrived at the dealership about 7 pm. I got out of my car and proceeded to look on the lot for cars. I walked past a sales woman who was with a couple, but I was not acknowledged. I kept looking on the lot for over 45 minutes and then the sales woman approached me and apologized for not having enough staff to help me and said that she could help when she finished with her current customer. I noticed that after 30 minutes of walking around a couple drove up and a sales person walked right up to them to assist them all the while I was NEVER acknowledged. They even went on a test drive all while I was being stared at through the dealership windows by various people inside the dealership but was never approached. Well after picking out what I liked, I waited 10 more minutes and left. I have NEVER had to wait to be acknowledged by a car sales person and believe that the two cars I was going to buy from them will now be bought this weekend at an intown dealership.

Great, very pleasant, enjoyable. Excellent service all the way. Very knowledgeable sales person, kind, patient, answered all questions.
The experience was so good that I ended up buying not one but 2 cars. Best experience ever in a car dealership for me, my wife and my family.

I purchased my vehicle from Dwight Harrison and it was a decent experience. Afterward, I continued to take my vehicle there to have it routinely serviced and that was a miserable experience. The customer service skills inside service and maintenance leave a lot to be desired. I was very disappointed. I do not recommend having your vehicle serviced at Dwight Harrison Volkswagen.

Was in dealership for some much needed repairs to my old 2001 Jetta. Ran into Dwight Harrison while in service and he mentioned that I might want to check out the new 2011 model which is larger than my previous car, but more fuel effecient. It was refreshing to see a dealer get involved at the sales level with a customer.
To my surprise the deal was even better than I had hoped for, I'm driving a new one for less than the old car was costing to maintain.
Easiest sale ever.
Thanks Dwight!

Best car experience ever. Rick in Internet sales was very helpful on the phone, and had all the paperwork and vehicle ready upon my arrival. Valued my time,and did a great job showing me all the neat features.
Love my new Jetta!

I've owned atleast 6 VW's over the years and I purchased a new 2009 GTI from Dwight Harrison last summer. I took the vehicle in for 20k service and they said everything was perfect on the car. I go to another shop to buy some new tires a week later and they noticed one of the rear calipers had an issue and was eating up brake pads unevenly as other side was perfect. I had them replace the pads and I went back to Dwight for a caliper replacement under warranty. They refused saying there is nothing wrong even though you can plainly see the damage to the pads. I am taking my vehicle to another local VW dealer as they immediately understood the problem and are going to fix the issue.

I can't believe on something dealing with the safety of your customers you are willing to cut corners to save a buck!

Have taken my car here several times over the last couple of years (when not able to use my local mechanic) -- never a problem, always reasonable prices for a dealer.

Had a body kit ordered/painted/installed this past summer while having some recall work performed; Joseph (in the Parts Dept.) found the parts I needed (at a time when they were increasingly difficult to find) and worked with me to get a great deal on installation/painting that just could not be beat anywhere in the SE -- They did an outstanding job!

I've had some jacked up experiences with various dealers over the years, so I'm very careful about where I go for service. I have to drive from the Buford, GA area to get there, but whenever I do have to use a dealer for VW parts/service, Dwight Harrison is the place to go in the Metro ATL.

I came here to pick up a part that no other local dealership had. The staff was very friendly and the dealership was very nice inside. I would come here more often, but the location isn't very convenient.