Frank & Linda's Diner

★★★☆☆
  • 5926 GA-21

    Rincon, GA 31326

    Map & Directions
  • 912-826-1508

About Frank & Linda's Diner

Hours
Sat 8am-2pm
3.0 3
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This menu has homemade soups, every sauce homemade, meatloaf, cheeseburgers fresh to order, homemade dessert, excellent wine selection for a local restaurant.Steaks that melt in your mouth, They have a soup and salad bar on the weekdays, thats jus great.Give it a try, you will love it.

5
★★★★★

This menu has homemade soups, every sauce homemade, meatloaf, cheeseburgers fresh to order, homemade dessert, excellent wine selection for a local restaurant.Steaks that melt in your mouth, They have a soup and salad bar on the weekdays, thats jus great.Give it a try, you will love it.

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My husband and I ate there yesterday...the salad and bread was ok. I ordered a spicy shrimp and pasta dish and my husband got the Salmon dish. When we received our food the portions were disappointing compared to the price. My husband??s fish was just ok. It came with a baked potato (with only butter) and Pork and Beans...for $15...who serves Pork and Beans with fish??? My dish was very small for $15 (And that was the Large portion) and I ate one bite of the pasta with the spicy sauce...it tasted like mustard, ketchup and Tabasco sauce mixed...it was extremely disgusting and NASTY! I told the waitress I did not like it and I did not want it. The waitress came back and said the owner said I had to keep it and pay for it. I told her I did not want it and I would not pay for it. Then the Owner and Cook came out very irate that I did not like her cooking. She demanded a reason as to why I didn't like the dish; again I said it was disgusting and Nasty. The owner said she did not like my choice of words and said everybody else likes it...my reply I am not everybody else. She asked what was wrong with the shrimp?I said I couldn??t get past the sauce to taste the shrimp. She then had the nerve to ask me if I even read the menus description.
I have never been to a restaurant where the OWNER and COOK were so completely ignorant to CUSTOMER SERVICE! Frank & Linda's Diner has not only lost my business, but I am sure after the scene she created and serious lack of Customer Service Skills?they will not last long! (Note to Owner: They have online courses for Customer Service and several books that can help you)
If you ate at any other restaurant, they would have apologized that the dish was not to my liking and asked if they could make me something else. The charge of the dish would not have even been an issue?common sense and good customer service they would have taken the meal that was unsatisfactory off of the bill.

Bottom line?if you eat at Frank and Linda??s and you don??t like your food?be prepared for the Waitress, Cook and Owner to try to convince you that your taste buds are wrong and that you will keep the meal and pay for it!

1
★☆☆☆☆

My husband and I ate there yesterday...the salad and bread was ok. I ordered a spicy shrimp and pasta dish and my husband got the Salmon dish. When we received our food the portions were disappointing compared to the price. My husband??s fish was just ok. It came with a baked potato (with only butter) and Pork and Beans...for $15...who serves Pork and Beans with fish??? My dish was very small for $15 (And that was the Large portion) and I ate one bite of the pasta with the spicy sauce...it tasted like mustard, ketchup and Tabasco sauce mixed...it was extremely disgusting and NASTY! I told the waitress I did not like it and I did not want it. The waitress came back and said the owner said I had to keep it and pay for it. I told her I did not want it and I would not pay for it. Then the Owner and Cook came out very irate that I did not like her cooking. She demanded a reason as to why I didn't like the dish; again I said it was disgusting and Nasty. The owner said she did not like my choice of words and said everybody else likes it...my reply I am not everybody else. She asked what was wrong with the shrimp?I said I couldn??t get past the sauce to taste the shrimp. She then had the nerve to ask me if I even read the menus description.
I have never been to a restaurant where the OWNER and COOK were so completely ignorant to CUSTOMER SERVICE! Frank & Linda's Diner has not only lost my business, but I am sure after the scene she created and serious lack of Customer Service Skills?they will not last long! (Note to Owner: They have online courses for Customer Service and several books that can help you)
If you ate at any other restaurant, they would have apologized that the dish was not to my liking and asked if they could make me something else. The charge of the dish would not have even been an issue?common sense and good customer service they would have taken the meal that was unsatisfactory off of the bill.

Bottom line?if you eat at Frank and Linda??s and you don??t like your food?be prepared for the Waitress, Cook and Owner to try to convince you that your taste buds are wrong and that you will keep the meal and pay for it!

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Frank & Linda's Diner is good old southern style cooking going on here, but they do not give you that good old southern style hospitality. It's a shame because this would be an outstanding place if both service and food could match each other.

3
★★★☆☆

Frank & Linda's Diner is good old southern style cooking going on here, but they do not give you that good old southern style hospitality. It's a shame because this would be an outstanding place if both service and food could match each other.

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