American Signature Furniture - CLOSED

★★☆☆☆
  • 3205 Woodward Crossing Blvd G

    Buford, GA 30519

    Map & Directions

About American Signature Furniture

Hours
Sun 11am-7pm, Mon-Sat 10am-9pm

Home & Garden

Home & Garden
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2.25 4
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Not impress with their service.they dont know how to cater to their customers needs and wants.all they are after is their sales.once theu sold you anything, dont expect for any quality service after that

1
★☆☆☆☆

Not impress with their service.they dont know how to cater to their customers needs and wants.all they are after is their sales.once theu sold you anything, dont expect for any quality service after that

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My Mom and I had been looking at the inventory online, and I am moving into my 2nd apartment, so I was in a hurry and looking to buy furniture TODAY. I dont like salesmen who crowd you for commission or follow you around the store, however, since this was a large purchase for a college student (I needed a bedroom set as well as a couch/loveseat), I do expect some help. When my mother and I entered the store, 'Charles' gave us a cold welcome, looked right past us as he said 'glad to have you here' and when I asked if they were having any holiday sales, he said "prices as marked" and walked off. As we walked through the store, he only came up to us once and asked if we had any questions. By that time, I was uninterested in his help anyway because he was so RUDE upon our entrance. I may have had sweatpants on, but Charles, I went right across the street to Ashley furniture and spent almost 2,000 bucks. Your rudeness cost you a sale. Work on your approach and at least TRY to act interested and try not to judge people by what they are wearing. You need to work on your approach or find a new job.

1
★☆☆☆☆

My Mom and I had been looking at the inventory online, and I am moving into my 2nd apartment, so I was in a hurry and looking to buy furniture TODAY. I dont like salesmen who crowd you for commission or follow you around the store, however, since this was a large purchase for a college student (I needed a bedroom set as well as a couch/loveseat), I do expect some help. When my mother and I entered the store, 'Charles' gave us a cold welcome, looked right past us as he said 'glad to have you here' and when I asked if they were having any holiday sales, he said "prices as marked" and walked off. As we walked through the store, he only came up to us once and asked if we had any questions. By that time, I was uninterested in his help anyway because he was so RUDE upon our entrance. I may have had sweatpants on, but Charles, I went right across the street to Ashley furniture and spent almost 2,000 bucks. Your rudeness cost you a sale. Work on your approach and at least TRY to act interested and try not to judge people by what they are wearing. You need to work on your approach or find a new job.

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Absolutely a wonderful experience! We had shopped around at a few other furniture stores in the area before we came across American Signature, and to be honest we were already pretty tired of sales people hounding us from the moment we walked in the door until the moment we left. Needless to say we expected the same there, I was completely wrong! We were looking to furnish our new Den and scout some prices for a new bedroom set. Our sales person greeted us a few moments after we walked in as usual, but was actually very laid back (in a good way). He pointed us in the right direction and told me that he understood the hassle of furniture shopping all day and proceeded to give us our space! This was the first time someone made me feel comfortable in a furniture store, I could actually call him over with a wave of the hand to ask him a question without the fear that he wouldn't leave us alone!

Extremely professional, courteous and actually quite funny. With his help (and his wonderful designer) we were able to settle on a great dark brown leather sofa, love seat, chair and ottoman for the Den (reclining of course!) the designer helped my wife pick out an area rug that she absolutely fell in love with and we even ordered a new bed and dresser for our bedroom! Delivery went off without a hitch, the gentlemen who delivered our items put the bed together and set everything up for us. One huge difference between them and the other location we considered (besides the annoying sales people at Rooms to Go).. was that American Signature actually had over 100 of each item we ordered in stock! Ready to be delivered within 5 days! Rooms to Go had a sale that day and the sale items were all over 6 weeks before they could be delivered, so needless to say.. We absolutely love our new furniture, and will be lifetime customers of American Signature!

Unfortunately I forget the name of our salesman but I would love to recommend him to you if you are as frustrated as we were, he will definatly help loosen you up! All I know is he is very young and has spiky hair, oh and he is from Buffalo and is a Bills fan. Don't suppose there can be too many of them around here! I feel like I owe this guy my recommendation since he probably saved us a week of headaches and at least 6 weeks of no furniture!

We spent around $5,000 with this gentleman and he even called after it was delivered to make sure it worked well in our space! If I have any suggestions for you it is that before you decide to buy anywhere else, stop by American Signature and ask for the Bills fan. If nothing else he will definatly entertain you for a few minutes while you compare prices.

Happy shopping!

5
★★★★★

Absolutely a wonderful experience! We had shopped around at a few other furniture stores in the area before we came across American Signature, and to be honest we were already pretty tired of sales people hounding us from the moment we walked in the door until the moment we left. Needless to say we expected the same there, I was completely wrong! We were looking to furnish our new Den and scout some prices for a new bedroom set. Our sales person greeted us a few moments after we walked in as usual, but was actually very laid back (in a good way). He pointed us in the right direction and told me that he understood the hassle of furniture shopping all day and proceeded to give us our space! This was the first time someone made me feel comfortable in a furniture store, I could actually call him over with a wave of the hand to ask him a question without the fear that he wouldn't leave us alone!

Extremely professional, courteous and actually quite funny. With his help (and his wonderful designer) we were able to settle on a great dark brown leather sofa, love seat, chair and ottoman for the Den (reclining of course!) the designer helped my wife pick out an area rug that she absolutely fell in love with and we even ordered a new bed and dresser for our bedroom! Delivery went off without a hitch, the gentlemen who delivered our items put the bed together and set everything up for us. One huge difference between them and the other location we considered (besides the annoying sales people at Rooms to Go).. was that American Signature actually had over 100 of each item we ordered in stock! Ready to be delivered within 5 days! Rooms to Go had a sale that day and the sale items were all over 6 weeks before they could be delivered, so needless to say.. We absolutely love our new furniture, and will be lifetime customers of American Signature!

Unfortunately I forget the name of our salesman but I would love to recommend him to you if you are as frustrated as we were, he will definatly help loosen you up! All I know is he is very young and has spiky hair, oh and he is from Buffalo and is a Bills fan. Don't suppose there can be too many of them around here! I feel like I owe this guy my recommendation since he probably saved us a week of headaches and at least 6 weeks of no furniture!

We spent around $5,000 with this gentleman and he even called after it was delivered to make sure it worked well in our space! If I have any suggestions for you it is that before you decide to buy anywhere else, stop by American Signature and ask for the Bills fan. If nothing else he will definatly entertain you for a few minutes while you compare prices.

Happy shopping!

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We went into the store in January of 07 to purchase some furniture. Our sales person sold us breakfast table, couch and love seat, ottoman, and a bedroom suite. We didn't need the furniture delivered until April 07 because we were in the process of building our house. In March 07, the sales person called and told us that the couches that we had "bought", (already paid for) had been discontinued!!! What happened to the couches that we bought? Well we found out that if you buy something and don't take it right away, American Signature has the right to sell your product and if its not available when you need it delivered, "well the item has been discontinued." The sales person had the perfect solution to our problem. "The couch is discontinued but we still have the love seats. Why don't you just take 2 love seats?" This was her solution. Who wants two love seats? We didn't. I like the other furniture that I did receive (except the in table that we ordered, but never received on the delivery). I wouldn't recommend American Signature.

2
★★☆☆☆

We went into the store in January of 07 to purchase some furniture. Our sales person sold us breakfast table, couch and love seat, ottoman, and a bedroom suite. We didn't need the furniture delivered until April 07 because we were in the process of building our house. In March 07, the sales person called and told us that the couches that we had "bought", (already paid for) had been discontinued!!! What happened to the couches that we bought? Well we found out that if you buy something and don't take it right away, American Signature has the right to sell your product and if its not available when you need it delivered, "well the item has been discontinued." The sales person had the perfect solution to our problem. "The couch is discontinued but we still have the love seats. Why don't you just take 2 love seats?" This was her solution. Who wants two love seats? We didn't. I like the other furniture that I did receive (except the in table that we ordered, but never received on the delivery). I wouldn't recommend American Signature.

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