Brown & Co. Jewelers

★★★★★
  • 674 Holcomb Bridge Rd

    Roswell, GA 30076

    Map & Directions
  • 770-993-1080

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861 Holcomb Bridge Rd 105 Roswell, GA

5 54
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Great speedy repairs. Employees remain professional and are not pushy. Will surely be back for my next purchase.

3
★★★★★

Great speedy repairs. Employees remain professional and are not pushy. Will surely be back for my next purchase.

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We have been going to Bob Johnson at Brown & Co Jewelers for many years. Bob always takes his time to help us pick out the perfect piece for the occasion. I currently live in Northern Virginia and whenever I am back in Atlanta I always

3
★★★★★

We have been going to Bob Johnson at Brown & Co Jewelers for many years. Bob always takes his time to help us pick out the perfect piece for the occasion. I currently live in Northern Virginia and whenever I am back in Atlanta I always

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Brown & Co Jewelers in Roswell has been our go-to for jeweler for 8+ years and it will always be our first choice for the best fine jewelry selection and customer service. The store is beautifully decorated and the entire staff makes you

3
★★★★★

Brown & Co Jewelers in Roswell has been our go-to for jeweler for 8+ years and it will always be our first choice for the best fine jewelry selection and customer service. The store is beautifully decorated and the entire staff makes you

.

Bob Johnson does a fabulous job at helping his customers find just the right piece. We live in SC and visit the store once or twice a year, and Bob will spend all the time necessary to ensure we get just the right item.

3
★★★★★

Bob Johnson does a fabulous job at helping his customers find just the right piece. We live in SC and visit the store once or twice a year, and Bob will spend all the time necessary to ensure we get just the right item.

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Brown and Company has a very friendly atmosphere and staff. I am most impressed with Tami . She is very friendly, not pushy about showing and selling you what you would like to see. Tami is very knowledgeable about Yurman and other

3
★★★★★

Brown and Company has a very friendly atmosphere and staff. I am most impressed with Tami . She is very friendly, not pushy about showing and selling you what you would like to see. Tami is very knowledgeable about Yurman and other

.

Fabulous service, friendly and helpful staff, super jewelry and an overall easy and comfortable atmosphere. Love going there and it is and will always be the only jewelry store I frequent! Highly recommend.

3
★★★★★

Fabulous service, friendly and helpful staff, super jewelry and an overall easy and comfortable atmosphere. Love going there and it is and will always be the only jewelry store I frequent! Highly recommend.

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I had an amazing experience with Brown and Company Jewelers. The sales team was friendly and very helpful, especially Bob :). The service staff are polite and professional as well. Thanks Tamekia for all your help. They recently

3
★★★★★

I had an amazing experience with Brown and Company Jewelers. The sales team was friendly and very helpful, especially Bob :). The service staff are polite and professional as well. Thanks Tamekia for all your help. They recently

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I purchased my husband's birthday watch at Brown and Company, he really wanted specific features so we exchanged it. This was a very easy process, no questions asked, just a salesperson that was more than happy to help him find the one he

3
★★★★★

I purchased my husband's birthday watch at Brown and Company, he really wanted specific features so we exchanged it. This was a very easy process, no questions asked, just a salesperson that was more than happy to help him find the one he

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Brown and Company at Roswell is the only place I will go for David Yurman. They have the best selection and seems more updated than most local department stores. The staff is friendly and knowledgeable about the line as well, makes it easy

3
★★★★★

Brown and Company at Roswell is the only place I will go for David Yurman. They have the best selection and seems more updated than most local department stores. The staff is friendly and knowledgeable about the line as well, makes it easy

.

Everytime I have visited Brown & Co my jewlery has been eagerly cleaned and inspected. Staff is the best & make you feel very welcomed to their beautiful store. No other place has taken such good care of me and my jewelry. Thank you for

3
★★★★★

Everytime I have visited Brown & Co my jewlery has been eagerly cleaned and inspected. Staff is the best & make you feel very welcomed to their beautiful store. No other place has taken such good care of me and my jewelry. Thank you for

.

I returned a gift. They made it easy and pleasant and. I changed the gift for something else with no sproblem. Thank you

3
★★★★★

I returned a gift. They made it easy and pleasant and. I changed the gift for something else with no sproblem. Thank you

.

I enjoyed my visit to Brown & Company today particularly in the service department. The retail associate who helped me was very courteous and really knowledgable about the jewelry line. Tamekia Powell is the associate who helped me and has

3
★★★★★

I enjoyed my visit to Brown & Company today particularly in the service department. The retail associate who helped me was very courteous and really knowledgable about the jewelry line. Tamekia Powell is the associate who helped me and has

.

My first visit was pleasant to Brown & Company in Roswell in that I saw the many selections of lovely and fine jewelries. The friendliness that I received from each staff person that I came into contact with definiely encouraged me to

3
★★★★★

My first visit was pleasant to Brown & Company in Roswell in that I saw the many selections of lovely and fine jewelries. The friendliness that I received from each staff person that I came into contact with definiely encouraged me to

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Im glad to have been part of the brown and company store ever since tamekia joined the team she has inspired me and many pieces that i owned. There should be more like her and her dedication in whatever department she works brings

3
★★★★★

Im glad to have been part of the brown and company store ever since tamekia joined the team she has inspired me and many pieces that i owned. There should be more like her and her dedication in whatever department she works brings

.

I always shop at Brown & Co. if I need jewelry! The staff is so helpful and they carry so many items with so many price points. I would not go anywhere else if you need amazing jewelry in Atlanta!

3
★★★★★

I always shop at Brown & Co. if I need jewelry! The staff is so helpful and they carry so many items with so many price points. I would not go anywhere else if you need amazing jewelry in Atlanta!

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I just wanted to thank the entire staff of Brown & Co for all their help at the Buckhead location. Their knowledge and expertise in diamonds made my life very easy, not to mention the great value/price I got. I would highly recommend

3
★★★★★

I just wanted to thank the entire staff of Brown & Co for all their help at the Buckhead location. Their knowledge and expertise in diamonds made my life very easy, not to mention the great value/price I got. I would highly recommend

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I was recently in Georgia visiting family, I went to Brown&company in Roswell to look for a gift for my mothers birthday. There was a wonderful lady named Tamekia Caver who worked there, she was professional, knowledgeable, and very sweet.

3
★★★★★

I was recently in Georgia visiting family, I went to Brown&company in Roswell to look for a gift for my mothers birthday. There was a wonderful lady named Tamekia Caver who worked there, she was professional, knowledgeable, and very sweet.

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I had a very pleasant time at Brown & Company. The customer service was very helpful, I received all the professional help I needed thanks to Tamekia. She was very nice and knows how to do her job, thank you!

3
★★★★★

I had a very pleasant time at Brown & Company. The customer service was very helpful, I received all the professional help I needed thanks to Tamekia. She was very nice and knows how to do her job, thank you!

.

Went into Brown & Company for the first time, What an awesome experience I had! The customer service was spectacular! Thank you Tamekia!

3
★★★★★

Went into Brown & Company for the first time, What an awesome experience I had! The customer service was spectacular! Thank you Tamekia!

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Delightful experience at Brown & Co. Professional, knowledgeable staff...Beautiful store with excellent selection....Nothing else compares in the Atlanta area!!!

3
★★★★★

Delightful experience at Brown & Co. Professional, knowledgeable staff...Beautiful store with excellent selection....Nothing else compares in the Atlanta area!!!

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I always have the best experiences at Brown & Co. Whether I'm looking for something specific or just in the mood to look at pretty things (which they have PLENTY of) I walk out of there with a smile on my face. The selection they have is

3
★★★★★

I always have the best experiences at Brown & Co. Whether I'm looking for something specific or just in the mood to look at pretty things (which they have PLENTY of) I walk out of there with a smile on my face. The selection they have is

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I went to Brown & Co to have a pin replaced in my watch, and was very impressed by the level of service I received. Little did I know that the pin had to be custom made, and when I hear "custom", I automatically think expensive. However,

3
★★★★★

I went to Brown & Co to have a pin replaced in my watch, and was very impressed by the level of service I received. Little did I know that the pin had to be custom made, and when I hear "custom", I automatically think expensive. However,

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I only trust Brown and Company with my jewerly, they have the best selection, prices and the staff is very knowledgeable and helpful! They are my jewelers in Atlanta!

3
★★★★★

I only trust Brown and Company with my jewerly, they have the best selection, prices and the staff is very knowledgeable and helpful! They are my jewelers in Atlanta!

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Excellent service and friendly/helpful staff. Would definitely go back for all my jewellery needs.

3
★★★★★

Excellent service and friendly/helpful staff. Would definitely go back for all my jewellery needs.

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I was very impressed by the excellent service and how comfortable I felt just walking in the store. I have shopped many stores and the pricing was very competitive, and the staff was amazing. Will not go anywhere else for my jewelry

3
★★★★★

I was very impressed by the excellent service and how comfortable I felt just walking in the store. I have shopped many stores and the pricing was very competitive, and the staff was amazing. Will not go anywhere else for my jewelry

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I've been to both the Roswell and Buckhead stores. They have a really friendly staff, and there is never any pressure to buy. Their sales team is very knowledgable and always up on the current trends.

3
★★★★★

I've been to both the Roswell and Buckhead stores. They have a really friendly staff, and there is never any pressure to buy. Their sales team is very knowledgable and always up on the current trends.

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I just bought an engagement from Brown and Co. and I highly recommend them. I met multiple times with Amy, who was extremely helpful, patient, and fun to work with. I knew absolutely nothing about diamonds going into the process, but

3
★★★★★

I just bought an engagement from Brown and Co. and I highly recommend them. I met multiple times with Amy, who was extremely helpful, patient, and fun to work with. I knew absolutely nothing about diamonds going into the process, but

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All the staff are very friendly and professional and Brown and Company. I will never shop anywhere else! When you walk in the store you are blown away with the selection of gorgeous jewels they have. A salesperson always welcomes you and

3
★★★★★

All the staff are very friendly and professional and Brown and Company. I will never shop anywhere else! When you walk in the store you are blown away with the selection of gorgeous jewels they have. A salesperson always welcomes you and

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I have been to Brown & Co Jewelers many times and always had a really good experience. Regardless of my price range, they made me feel so comfortable and were so helpful recommending jewelry for gifts and myself. They have friendly,

3
★★★★★

I have been to Brown & Co Jewelers many times and always had a really good experience. Regardless of my price range, they made me feel so comfortable and were so helpful recommending jewelry for gifts and myself. They have friendly,

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Great store. Wide selection of designers. Bob Johnson helped me and he was very knowledgeable and fun to boot

3
★★★★★

Great store. Wide selection of designers. Bob Johnson helped me and he was very knowledgeable and fun to boot

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I ruined my jewelery by trying to clean it with alcohol and all of my gold turned black. I brought my jewelry to Brown & Co and the jewelers were able to bring all my jewelry back to life and make it all beautiful again. I am so happy

3
★★★★★

I ruined my jewelery by trying to clean it with alcohol and all of my gold turned black. I brought my jewelry to Brown & Co and the jewelers were able to bring all my jewelry back to life and make it all beautiful again. I am so happy

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I have been to the Roswell location many times and all I can say is "they make you feel so comfortable like you are family". I went in to sell some sliver and a few pieces of jewelery and walked out a very happy person. They are more than

3
★★★★★

I have been to the Roswell location many times and all I can say is "they make you feel so comfortable like you are family". I went in to sell some sliver and a few pieces of jewelery and walked out a very happy person. They are more than

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I visited their Buckhead location and I was treated like a celebrity!! They are having a 50% off sale on select time pieces this week and I went to look at their selection.

I had a very warm welcome and they had a bar set up and asked if

3
★★★★★

I visited their Buckhead location and I was treated like a celebrity!! They are having a 50% off sale on select time pieces this week and I went to look at their selection.

I had a very warm welcome and they had a bar set up and asked if

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I purchased an expensive watch from them (Roswell store) and was a loyal customer for many years. The watch did not meet my expectations and I returned it initially without the case. They told me they could not process the return without

3
★★★★★

I purchased an expensive watch from them (Roswell store) and was a loyal customer for many years. The watch did not meet my expectations and I returned it initially without the case. They told me they could not process the return without

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I've only been to the Buckhead location but that was enough.... I find it interesting that they had to "special order" my ring even though it's a common size (8.5 for men). When I placed the order, I was never told that I could not return

3
★★★★★

I've only been to the Buckhead location but that was enough.... I find it interesting that they had to "special order" my ring even though it's a common size (8.5 for men). When I placed the order, I was never told that I could not return

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Fabulous selection to chose from. Very helpful in chosing a high end watch for my husband forour anniversary. Their repair department is very good, especially with battery replacement in watches

4
★★★★☆

Fabulous selection to chose from. Very helpful in chosing a high end watch for my husband forour anniversary. Their repair department is very good, especially with battery replacement in watches

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.

II recently purchased a valenti e gift from there and boy did she like it. Thanks again for all the support and suggestions. Will be sending family to visit

5
★★★★★

II recently purchased a valenti e gift from there and boy did she like it. Thanks again for all the support and suggestions. Will be sending family to visit

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.

This is indeed a top jeweler, easlily the best in Roswell. High quality items but not low cost, but then again, you get what you pay for. If you want high quality, this is your place...

4
★★★★☆

This is indeed a top jeweler, easlily the best in Roswell. High quality items but not low cost, but then again, you get what you pay for. If you want high quality, this is your place...

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.

First Class all the way! From the moment you enter the store, your experience begins...the showroom is beautiful, the jewelry is magnificent and the staff cld. not be any nicer or more knowledgeable. My fiance and I were very specific as far as the stone we wanted for my engagement ring. Brown and Co. flew in stones from around the US for us to look at and compare. We purchased a beautiful 5+ carat diamond that Neill custom set for us. From the ring to the bottle of champagne we were served...it was such a perfect day! Regardless of the size of the stone you purchase, or the amount of money you intend to spend, they treat everyone special. (I have seen this on many occasions while frequenting the Holcomb Bridge store.) They are a close-knit family that take great pride in their business and it shows. The only downside is the endless "wishlist" you have once you visit! Will be a customer for life!

5
★★★★★

First Class all the way! From the moment you enter the store, your experience begins...the showroom is beautiful, the jewelry is magnificent and the staff cld. not be any nicer or more knowledgeable. My fiance and I were very specific as far as the stone we wanted for my engagement ring. Brown and Co. flew in stones from around the US for us to look at and compare. We purchased a beautiful 5+ carat diamond that Neill custom set for us. From the ring to the bottle of champagne we were served...it was such a perfect day! Regardless of the size of the stone you purchase, or the amount of money you intend to spend, they treat everyone special. (I have seen this on many occasions while frequenting the Holcomb Bridge store.) They are a close-knit family that take great pride in their business and it shows. The only downside is the endless "wishlist" you have once you visit! Will be a customer for life!

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.

I came to the store to get service done to my watch. The service department treated me as a celebrity. They asked if I wanted my rings cleaned (for free) while I waited. I then proceed to look around until my watch recieved a new battery. I was asked by a sales person if they could help me find anything while I waited, I declined at the time. Another person approached me and asked if I wanted a refreshment while I waited. I then spotted something (among all the cases of brand lines) and a sales person showed me the peice. I feel in love with it and had to have it. I felt like I had a million dollars, when I really only spent a couple of hundred. My point is that no matter what you have, you will be treated as a rock star.

2
★★★★★

I came to the store to get service done to my watch. The service department treated me as a celebrity. They asked if I wanted my rings cleaned (for free) while I waited. I then proceed to look around until my watch recieved a new battery. I was asked by a sales person if they could help me find anything while I waited, I declined at the time. Another person approached me and asked if I wanted a refreshment while I waited. I then spotted something (among all the cases of brand lines) and a sales person showed me the peice. I feel in love with it and had to have it. I felt like I had a million dollars, when I really only spent a couple of hundred. My point is that no matter what you have, you will be treated as a rock star.

Pros: Beautiful, Professional, Great Lines

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My husband & I wanted to shop for 2 pieces of jewelry by a particular designer; They were basically all the same designs (no variance in size or stone). Would have to be "special ordered." Clerk didn't know when new line would be out (even though Christmas is just around the corner) and I'm talking about spending BIG $$$$$ while a recession is going on. I would have been more appreciative & helpful of a potential sale than the young firl who showed us the jewelry. I had expected more.

0
★☆☆☆☆

My husband & I wanted to shop for 2 pieces of jewelry by a particular designer; They were basically all the same designs (no variance in size or stone). Would have to be "special ordered." Clerk didn't know when new line would be out (even though Christmas is just around the corner) and I'm talking about spending BIG $$$$$ while a recession is going on. I would have been more appreciative & helpful of a potential sale than the young firl who showed us the jewelry. I had expected more.

Pros: lots of designers

Cons: Just so-so

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This is a great place to go if you want really nice jewelry. They are also very helpful at fixing your precious jewelry. They take their time and do the job right. They have a police officer there most of the time so its pretty safe.

5
★★★★★

This is a great place to go if you want really nice jewelry. They are also very helpful at fixing your precious jewelry. They take their time and do the job right. They have a police officer there most of the time so its pretty safe.

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.

I have been chasing a stainless Daytona for about two years. It is the most sought after Rolex in production and I have never seen one in stock. I came in one day to see my good friend Jim and get a watch cleaned (which is free) that I didn't even but there. Jim said that he remembered that I had been looking for one and he had something special to show me. Low and behold an all stainless white face Daytona. I told him that I would take it. If you are going to buy a watch in Atlanta this is the only store in town. They offer significant discounts to their loyal customers and the service is unequaled.

2
★★★★★

I have been chasing a stainless Daytona for about two years. It is the most sought after Rolex in production and I have never seen one in stock. I came in one day to see my good friend Jim and get a watch cleaned (which is free) that I didn't even but there. Jim said that he remembered that I had been looking for one and he had something special to show me. Low and behold an all stainless white face Daytona. I told him that I would take it. If you are going to buy a watch in Atlanta this is the only store in town. They offer significant discounts to their loyal customers and the service is unequaled.

Pros: Fantastic Service, the best there is

Cons: It is on Holcomb Bridge

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I have not yet been fortunate enough to purchase a piece from Brown & Co, but they will be the next place I go for sure. I have recently moved to town and just needed some watches worked on, the service was as if I purchased my pieces with them. The representitives in the customer service area took excellent care to answer all of my questions and search out a peice I could not find anywhere else. I do not have the sales people experience but if they are anything close to the people I met, I know I will not be let down!

2
★★★★☆

I have not yet been fortunate enough to purchase a piece from Brown & Co, but they will be the next place I go for sure. I have recently moved to town and just needed some watches worked on, the service was as if I purchased my pieces with them. The representitives in the customer service area took excellent care to answer all of my questions and search out a peice I could not find anywhere else. I do not have the sales people experience but if they are anything close to the people I met, I know I will not be let down!

.

I recently got engaged!!!! And I got my ABSOLUTE FANTASY ring from Tacori. Here's the story...after he proposed, my SO told me the WHOLE story of everything he had to go through to get my ring. He did so much. He purchased a tacori band from Brown and Company and was searching for the perfect place to get the diamond set. Well, he had gone to many other jewelers who said that the prongs would have to be "shaved down" to "make the diamond fit", which he was terrified of. He finally decided to go back to Brown and Company where they told him that was unecessary and they did the most beautiful job I could have ever imagined. I would recommend them to anyone, especially if you like the family run businesses.

2
★★★★★

I recently got engaged!!!! And I got my ABSOLUTE FANTASY ring from Tacori. Here's the story...after he proposed, my SO told me the WHOLE story of everything he had to go through to get my ring. He did so much. He purchased a tacori band from Brown and Company and was searching for the perfect place to get the diamond set. Well, he had gone to many other jewelers who said that the prongs would have to be "shaved down" to "make the diamond fit", which he was terrified of. He finally decided to go back to Brown and Company where they told him that was unecessary and they did the most beautiful job I could have ever imagined. I would recommend them to anyone, especially if you like the family run businesses.

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We have had nothing but top notch service from day one. This place excells in customer service. They speak the truth about their diamonds, and they don't bash the competition. They always make you feel relaxed. They don't pressure you into anything. Best of all, they have some beautiful jewelry and diamonds. I recently upgraded my diamond there. We originally purchased our diamond from Brown back in 2004, and they gave us full credit for the amount we paid towards a new diamond. No one else will give you the same price.

2
★★★★★

We have had nothing but top notch service from day one. This place excells in customer service. They speak the truth about their diamonds, and they don't bash the competition. They always make you feel relaxed. They don't pressure you into anything. Best of all, they have some beautiful jewelry and diamonds. I recently upgraded my diamond there. We originally purchased our diamond from Brown back in 2004, and they gave us full credit for the amount we paid towards a new diamond. No one else will give you the same price.

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Their customer service is unsatisfactory in my experience once a problem arises. Last year my wife bought an expensive watch as a gift on a special occassion. The third time I wore the watch the stem fell out. Initially the sales person said watch had a saphire crystal when asked, although it is plastic and scratches easily; very misleading information . We would not have purchased the item had it been accurately described. When the stem fell out the watch was clearly under "warranty." Brown and Co. insisted on charging a significant amount for the repair part that failed though they did not charge for the labor and it took two and half months to turn around. Needless to say my wife and I were very disappointed with their service in this instance and are unlikely to shop there again..

1
★★☆☆☆

Their customer service is unsatisfactory in my experience once a problem arises. Last year my wife bought an expensive watch as a gift on a special occassion. The third time I wore the watch the stem fell out. Initially the sales person said watch had a saphire crystal when asked, although it is plastic and scratches easily; very misleading information . We would not have purchased the item had it been accurately described. When the stem fell out the watch was clearly under "warranty." Brown and Co. insisted on charging a significant amount for the repair part that failed though they did not charge for the labor and it took two and half months to turn around. Needless to say my wife and I were very disappointed with their service in this instance and are unlikely to shop there again..

Pros: Convenience, selection

Cons: Very full pricing, below par customer service

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I was not impressed with Brown and company. They had a boring selection and very few nice diamonds. I guess this store is OK if you are looking for standard stuff, but if you want a unique piece, this is not the place to go.

1
★★★☆☆

I was not impressed with Brown and company. They had a boring selection and very few nice diamonds. I guess this store is OK if you are looking for standard stuff, but if you want a unique piece, this is not the place to go.

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A family run business. They are now into the generation of "Browns" that have had a 'silver' spoon in their mouth since birth. It shows. They do not accept constructive criticism and have very poor customer service. I would think that the demise of Browns is not far away since I am not the only person who feels this way in their reviews.
I for one will never shop there again.

0
★☆☆☆☆

A family run business. They are now into the generation of "Browns" that have had a 'silver' spoon in their mouth since birth. It shows. They do not accept constructive criticism and have very poor customer service. I would think that the demise of Browns is not far away since I am not the only person who feels this way in their reviews.
I for one will never shop there again.

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I'm not a jewelry guy - I've never worn that much jewelry and therefore, typically don't buy much jewelry. About 2 years ago, my fiance took me to Brown and Co, and I was amazed. Everyone there was professional and friendly. (I guess I expected so much less from a high end jewelry store). On my second visit, they remembered my name along with a lot of the things we looked at the first time we were there. They made me feel like I was buying from family. Now I have a "favorites list" that includes a couple watches. I even did a little Christmas shopping there for the little lady. I might not be an expert on jewelry, but as a salesguy, I consider myself to be an expert in customer service. Brown and Company is the kind of store I would be proud to work for. I look forward to stopping by to see my friends there.

2
★★★★★

I'm not a jewelry guy - I've never worn that much jewelry and therefore, typically don't buy much jewelry. About 2 years ago, my fiance took me to Brown and Co, and I was amazed. Everyone there was professional and friendly. (I guess I expected so much less from a high end jewelry store). On my second visit, they remembered my name along with a lot of the things we looked at the first time we were there. They made me feel like I was buying from family. Now I have a "favorites list" that includes a couple watches. I even did a little Christmas shopping there for the little lady. I might not be an expert on jewelry, but as a salesguy, I consider myself to be an expert in customer service. Brown and Company is the kind of store I would be proud to work for. I look forward to stopping by to see my friends there.

Pros: Friendly Service

Cons: My fiance loves this place!

 

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