B & B Watercraft

★★★★★
  • 2063 Hwy 36 E

    Jackson, GA 30233

    Map & Directions
  • 770-775-0900

About B & B Watercraft

4.6667 9
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I have been a customer of B & B Watercraft for years. They have serviced our pwc, ski boat and pontoon boat. They have solved problems that others have been unable to fix. Their prices are fair and service is prompt.

3
★★★★★

I have been a customer of B & B Watercraft for years. They have serviced our pwc, ski boat and pontoon boat. They have solved problems that others have been unable to fix. Their prices are fair and service is prompt.

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NEW LIFETIME CUSTOMER! I used B&B for the first time a few weeks ago and was very pleased with my experience. I'm new to boat owning and recently bought a boat that wasn't quite running the way I thought it should. Being new I couldn't

3
★★★★★

NEW LIFETIME CUSTOMER! I used B&B for the first time a few weeks ago and was very pleased with my experience. I'm new to boat owning and recently bought a boat that wasn't quite running the way I thought it should. Being new I couldn't

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I've been going to B & B for years. Customer service has always been wonderful. The owner allows me to dock my boat at his house when I need work done, so I don't have to worry about putting it on a trailer and towing it over to the

3
★★★★★

I've been going to B & B for years. Customer service has always been wonderful. The owner allows me to dock my boat at his house when I need work done, so I don't have to worry about putting it on a trailer and towing it over to the

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WORST customer experience I've ever had...bar none!! Dropped my pwc's off for some service a month ago. Received a call a few days later saying what was wrong and I gave the go-ahead to fix them. They said it would be a week to a week

3
★★★★★

WORST customer experience I've ever had...bar none!! Dropped my pwc's off for some service a month ago. Received a call a few days later saying what was wrong and I gave the go-ahead to fix them. They said it would be a week to a week

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I took my ski boat to them to get it winterized and get some gas shocks for the engine compartment lift deck, they winterized my boat ok, no problem there but I paid for an install on the gas shocks and it took three weeks for them to come

3
★★★★★

I took my ski boat to them to get it winterized and get some gas shocks for the engine compartment lift deck, they winterized my boat ok, no problem there but I paid for an install on the gas shocks and it took three weeks for them to come

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Good service! The 2 other people evidently do not understand that: 1) 7 weeks when bringing your jetski in for service (note the date, summer!) is not really that long seeming every other person who owns a boat and does not understand the term "winterizing" brings their boat in at the same time with bad gas, clogged carbs and other ills. Do not blame the shop for your lack of preventive maintenance.
2) Dude! They fixed your boat! And for under $125! All boat repair shops charge around $90-$100 an hour and your price sounds to me that they fixed it rather quickly. Were you expecting them to do it for nothing?

I have used these guys ever since I moved here in '96 and have always been happy with the service.

2
★★★★★

Good service! The 2 other people evidently do not understand that: 1) 7 weeks when bringing your jetski in for service (note the date, summer!) is not really that long seeming every other person who owns a boat and does not understand the term "winterizing" brings their boat in at the same time with bad gas, clogged carbs and other ills. Do not blame the shop for your lack of preventive maintenance.
2) Dude! They fixed your boat! And for under $125! All boat repair shops charge around $90-$100 an hour and your price sounds to me that they fixed it rather quickly. Were you expecting them to do it for nothing?

I have used these guys ever since I moved here in '96 and have always been happy with the service.

Pros: Great service

Cons: none

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I have used these guys for years,they are the best people to deal with bar none. I see two people have had a bad experince, my thought is and it sounds like they wanted something for nothing, I have been around boats for years and every time they have done work for me it has been great, so you two may want to get out of boating and start playing golf or matbe just stay at home with your wife if you have one.

2
★★★★★

I have used these guys for years,they are the best people to deal with bar none. I see two people have had a bad experince, my thought is and it sounds like they wanted something for nothing, I have been around boats for years and every time they have done work for me it has been great, so you two may want to get out of boating and start playing golf or matbe just stay at home with your wife if you have one.

Pros: best dealer I have seen

Cons: none

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I feel very dissatisfied by the work done. I took my jetski in and 7 WEEKS later, it came back with the same problems. I talked to the store owner and he went completely off on me when I told him I thought 7 weeks was ridiculous. All I have to say is that they rip you off, have slow service, and poor customer service. the owner should be ashamed at the way he handles people.

0
★☆☆☆☆

I feel very dissatisfied by the work done. I took my jetski in and 7 WEEKS later, it came back with the same problems. I talked to the store owner and he went completely off on me when I told him I thought 7 weeks was ridiculous. All I have to say is that they rip you off, have slow service, and poor customer service. the owner should be ashamed at the way he handles people.

Pros: None

Cons: Slow, poor customer service,rip off

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I carried my boat there for a minor problem, told them to diagnose the problem, and call me and let me know what the solution would cost. They informed me the cost to diagnose the problem would be $30.00. They called me 2 days later and informed me that the boat was fixed and I never received a call. I guess they figured that it would be more profitable to fix the problem prior to calling me. They informed me the cost would be $123.25 because they had to replace a complete wire due to it being cut in half by the tilt and trim motor. I expressed my frustration to no avail. I picked my boat up and paid their bogus charge, but guarantee that it will not happen again to me. Please be aware of these crooks!!!!!!!!!!!!!!!!!!!!!!!!!! Find another shop!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

I carried my boat there for a minor problem, told them to diagnose the problem, and call me and let me know what the solution would cost. They informed me the cost to diagnose the problem would be $30.00. They called me 2 days later and informed me that the boat was fixed and I never received a call. I guess they figured that it would be more profitable to fix the problem prior to calling me. They informed me the cost would be $123.25 because they had to replace a complete wire due to it being cut in half by the tilt and trim motor. I expressed my frustration to no avail. I picked my boat up and paid their bogus charge, but guarantee that it will not happen again to me. Please be aware of these crooks!!!!!!!!!!!!!!!!!!!!!!!!!! Find another shop!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pros: None

Cons: Rip Off, Poor Business

 

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