Lawrenceville Yamaha & Honda

★★★★☆
  • 175 Park Access Dr

    Lawrenceville, GA 30045

    Map & Directions
  • 770-822-0089

Automotive

Automotive
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Terrible experience! I brought my four wheeler in for service and when I went to pick it up, I noticed my seat was torn on both corners, which was not there before I took it in. The seat looks like they had taken it out riding on the weekends! I brought it up to the service manager, who then denied that they had damaged the seat. I was referred to the cashier and the General Manager Clint Strickland who I showed a picture of the seat with no damage, and he also denied fault with no resolve. Based on my experience I would not trust purchasing nor servicing at this facility.

1
★☆☆☆☆

Terrible experience! I brought my four wheeler in for service and when I went to pick it up, I noticed my seat was torn on both corners, which was not there before I took it in. The seat looks like they had taken it out riding on the weekends! I brought it up to the service manager, who then denied that they had damaged the seat. I was referred to the cashier and the General Manager Clint Strickland who I showed a picture of the seat with no damage, and he also denied fault with no resolve. Based on my experience I would not trust purchasing nor servicing at this facility.

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Terrible experience! I brought my four wheeler in for service and when I went to pick it up, I noticed my seat was torn on both corners, which was not there before I took it in. The seat looks like they had taken it out riding on the

3
★★★★★

Terrible experience! I brought my four wheeler in for service and when I went to pick it up, I noticed my seat was torn on both corners, which was not there before I took it in. The seat looks like they had taken it out riding on the

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After some personal word-of-mouth recommendations from riders with a respectable amount of experience, I recently purchased my first motorcycle from LHY. Michael did a great job working with me throughout the sales process. I was impressed

3
★★★★★

After some personal word-of-mouth recommendations from riders with a respectable amount of experience, I recently purchased my first motorcycle from LHY. Michael did a great job working with me throughout the sales process. I was impressed

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My wife and I are on what we call my "Bucket Trip" around the country on our 2005, 30th Annicersary Goldwing. This is a trip that I had planned with a close friend when we first started riding motorcycles at the age of 19 in 1963. Since

3
★★★★★

My wife and I are on what we call my "Bucket Trip" around the country on our 2005, 30th Annicersary Goldwing. This is a trip that I had planned with a close friend when we first started riding motorcycles at the age of 19 in 1963. Since

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Today was my first visit to the Lawrenceville Honda/ Yamaha dealership. I just moved to Winder, Ga from Russellvill, Ar. I was impressed by the display of bikes they have. While I was checking out the parts department. I was shocked to

3
★★★★★

Today was my first visit to the Lawrenceville Honda/ Yamaha dealership. I just moved to Winder, Ga from Russellvill, Ar. I was impressed by the display of bikes they have. While I was checking out the parts department. I was shocked to

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I've been riding for more than 15 years, started on a used '84 CR60 and some other dirt bikes, and then on to street. My current ride is a '06 CBR1000. This dealer has always taken great care of me. When I was young and my dad would

3
★★★★★

I've been riding for more than 15 years, started on a used '84 CR60 and some other dirt bikes, and then on to street. My current ride is a '06 CBR1000. This dealer has always taken great care of me. When I was young and my dad would

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BEWARE: I have been trying to get a spare key cut for my SuperHawk for about 2 weeks now. The parts department has mis-cut 3 keys and does not care that it has cost my time and fuel driving back and forth each time. Now they are out of blanks and don't have an eta on restocking. They still owe me a replacement.

"Obama like" arrogance.

note: I spoke to the service techs a few times and they had a slightly more customer focused point of view.

Chattanooga TN has incredible prices and are much friendlier

0
★☆☆☆☆

BEWARE: I have been trying to get a spare key cut for my SuperHawk for about 2 weeks now. The parts department has mis-cut 3 keys and does not care that it has cost my time and fuel driving back and forth each time. Now they are out of blanks and don't have an eta on restocking. They still owe me a replacement.

"Obama like" arrogance.

note: I spoke to the service techs a few times and they had a slightly more customer focused point of view.

Chattanooga TN has incredible prices and are much friendlier

Pros: None

Cons: Service techs were nice

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OVER THE PAST 15 YEARS I HAVE VISITED AND PURCHASED SEVERAL MOTORCYCLE FROM LAWRENCEVILLE HONDA. I HAVE TRIED TO BUY CLOSER TO MY HOME BUT I ALLWAYS END UP BACK THEIR FOR PURCHASE AND SERVICE. I WOULD HIGHLEY RECOMEND THEM

2
★★★★★

OVER THE PAST 15 YEARS I HAVE VISITED AND PURCHASED SEVERAL MOTORCYCLE FROM LAWRENCEVILLE HONDA. I HAVE TRIED TO BUY CLOSER TO MY HOME BUT I ALLWAYS END UP BACK THEIR FOR PURCHASE AND SERVICE. I WOULD HIGHLEY RECOMEND THEM

Pros: GREAT INVENTORY LOW PRICES AND OUTSTANDING SERVICE

Cons: ITS NOT CLOSE TO MY HOUSE

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Went to purchase my new CBR6000RR. Got a great price. Still cant believe it. Sales staff was very knowledgeable and friendly. They took the time to make sure I got everything I needed. Will go back when its time for the next one.

2
★★★★★

Went to purchase my new CBR6000RR. Got a great price. Still cant believe it. Sales staff was very knowledgeable and friendly. They took the time to make sure I got everything I needed. Will go back when its time for the next one.

Pros: Excellent prices, very friendly and helpful sales staff

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My husband and I went to look at Goldwings. We were quoted a price for a bike. When we went back a little over a week later, they would no longer honor their price and wanted over $250 more than the original quote!! Very funny considering they have the exact same bike for sale on the web at the price that we were originally quoted. These are not honorable people. As a businesswoman, I would never dishonor a quoted price. We will never deal with them again. My husband and I went to look at Goldwings. We were quoted a price for a bike. When we went back a little over a week later, they would no longer honor their price and wanted over $250 more than the original quote!! Very funny considering they have the exact same bike for sale on the web at the price that we were originally quoted. These are not honorable people. As a businesswoman, I would never dishonor a quoted price. We will never deal with them again.

0
★☆☆☆☆

My husband and I went to look at Goldwings. We were quoted a price for a bike. When we went back a little over a week later, they would no longer honor their price and wanted over $250 more than the original quote!! Very funny considering they have the exact same bike for sale on the web at the price that we were originally quoted. These are not honorable people. As a businesswoman, I would never dishonor a quoted price. We will never deal with them again. My husband and I went to look at Goldwings. We were quoted a price for a bike. When we went back a little over a week later, they would no longer honor their price and wanted over $250 more than the original quote!! Very funny considering they have the exact same bike for sale on the web at the price that we were originally quoted. These are not honorable people. As a businesswoman, I would never dishonor a quoted price. We will never deal with them again.

Pros: Good prices, if they would honor them

Cons: Don't honor quoted prices, poor customer service

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They claim that they are "too busy" to service older motorcycles, so obviously they do not need your business - go somewhere else.

0
★☆☆☆☆

They claim that they are "too busy" to service older motorcycles, so obviously they do not need your business - go somewhere else.

Pros: None

Cons: Will not service older motorcycles

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i live in dawsonville drove 50 miles i will purchase from them again everything went well thanks to my sales man charles see you soon i would recommend they to any one who asks

5
★★★★★

i live in dawsonville drove 50 miles i will purchase from them again everything went well thanks to my sales man charles see you soon i would recommend they to any one who asks

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I searched far and wide for the best price on a 2007 Honda CBR 1000. I found that Lawrenceville Honda had the best price and a good selection. I went to visit the location on a couple of occasions. Finally decide to put down a deposit. I later changed my mind and asked for my deposit back. Kenny agreed to give me my money back. Time passed and they only gave me 1/3 of my deposit back. Called back and he said the owner had changed her mind and would not give the rest of my deposit back. They offered me a credit good for one year from date of initial deposit (May 9). Called in February to make sure offer was still valid. I was told Wendy(office manager) would call me back after researching the issue. Waited three days and didn't hear form anyone. So I called back and asked for Wendy. Very rude, impolite, she stated that Kenny no longer works for them, but he stated that my credit was only good until January 30, not May 9 like previously stated. They have good prices, great selection, but they are some very lying, underhanded, and untrustworthy people. After I placed my deposit down. I started hearing alot of horrible stories about the TERRIBLE customer service. I will never do business with them again. I am starting to wonder why my original salesperson or the sales manager no longer work for them.

0
★☆☆☆☆

I searched far and wide for the best price on a 2007 Honda CBR 1000. I found that Lawrenceville Honda had the best price and a good selection. I went to visit the location on a couple of occasions. Finally decide to put down a deposit. I later changed my mind and asked for my deposit back. Kenny agreed to give me my money back. Time passed and they only gave me 1/3 of my deposit back. Called back and he said the owner had changed her mind and would not give the rest of my deposit back. They offered me a credit good for one year from date of initial deposit (May 9). Called in February to make sure offer was still valid. I was told Wendy(office manager) would call me back after researching the issue. Waited three days and didn't hear form anyone. So I called back and asked for Wendy. Very rude, impolite, she stated that Kenny no longer works for them, but he stated that my credit was only good until January 30, not May 9 like previously stated. They have good prices, great selection, but they are some very lying, underhanded, and untrustworthy people. After I placed my deposit down. I started hearing alot of horrible stories about the TERRIBLE customer service. I will never do business with them again. I am starting to wonder why my original salesperson or the sales manager no longer work for them.

Pros: Selection, Price

Cons: Terrible customer service, Terrible customer service, Terrible customer service

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I am new to the area and I needed to get my bike serviced. I called for informationa and was told I needed to make an appointment. I dropped my bike off on a Tuesday, and it was ready for pick-up the next day. They even called me at work to let me know it was ready early.
The service department looked clean and organized and I got an itemized bill showing what was done to my bike. The total was almost exactly what I had been told --no surprises!
While I was there I looked around the new bike showroom, they sure have a bunch of new bikes. I know I will be going back for my next service and to get any parts or accessories when I need them.
Shadowrider

2
★★★★★

I am new to the area and I needed to get my bike serviced. I called for informationa and was told I needed to make an appointment. I dropped my bike off on a Tuesday, and it was ready for pick-up the next day. They even called me at work to let me know it was ready early.
The service department looked clean and organized and I got an itemized bill showing what was done to my bike. The total was almost exactly what I had been told --no surprises!
While I was there I looked around the new bike showroom, they sure have a bunch of new bikes. I know I will be going back for my next service and to get any parts or accessories when I need them.
Shadowrider

Pros: Honest Service, Good selections

Cons: Kinda hard to get there, but worth it

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Got a great price on my 2008 Goldwing. Traded-in a 1998 Goldwing and got about what I expected. Salesman was friendly and did follow-ups. However, it took almost all day to accomplish the purchase. I had my own financing and arrived with a bank check to complete the transaction. The issue was the trade-in. It took them hours to evaluate it. In the end I got exactly what I expected and after consulting with the salesman, I'm convinced the trade-in sold within 24 hours. (i.e., they got a great deal and made lots of money on the trade-in.) The trade-in was a cherry.

One disappointment: After riding the bike approximately 1000 miles I replaced the motor oil and checked the fluids. The rear-end oil was low as was the coolant. Apparently, this bike was not properly serviced. As soon as I topped-up the rear end, the wine coming from the rear end was significantly reduced. I contacted the dealership to express my dismay and concern. All I got was a defensive attitude. Not pleased with that.

I would NOT have my bike serviced at Lawrenceville Honda, but I would buy another bike from them.

2
★★★★☆

Got a great price on my 2008 Goldwing. Traded-in a 1998 Goldwing and got about what I expected. Salesman was friendly and did follow-ups. However, it took almost all day to accomplish the purchase. I had my own financing and arrived with a bank check to complete the transaction. The issue was the trade-in. It took them hours to evaluate it. In the end I got exactly what I expected and after consulting with the salesman, I'm convinced the trade-in sold within 24 hours. (i.e., they got a great deal and made lots of money on the trade-in.) The trade-in was a cherry.

One disappointment: After riding the bike approximately 1000 miles I replaced the motor oil and checked the fluids. The rear-end oil was low as was the coolant. Apparently, this bike was not properly serviced. As soon as I topped-up the rear end, the wine coming from the rear end was significantly reduced. I contacted the dealership to express my dismay and concern. All I got was a defensive attitude. Not pleased with that.

I would NOT have my bike serviced at Lawrenceville Honda, but I would buy another bike from them.

Pros: Price, Selection excellent

Cons: Service Department questionable

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I have bought 3 motorcycles in the last 2 1/2 years from this dealer, plus other things for riding. I have been a loyal customer. I was disappointed when I asked for something minimal and the management would not include it for me after I have purchased 3 bikes from them. Oh well. The sales person that I always used there recently left too (apparently he felt mistreated as well). I will not go back to Lawrenceville Honda. I think that customer loyalty is important. I guess they do not. Cycle Nation just opened in Braselton near my home. I bought my latest bike there and was very, very happy with everything.

1
★★★☆☆

I have bought 3 motorcycles in the last 2 1/2 years from this dealer, plus other things for riding. I have been a loyal customer. I was disappointed when I asked for something minimal and the management would not include it for me after I have purchased 3 bikes from them. Oh well. The sales person that I always used there recently left too (apparently he felt mistreated as well). I will not go back to Lawrenceville Honda. I think that customer loyalty is important. I guess they do not. Cycle Nation just opened in Braselton near my home. I bought my latest bike there and was very, very happy with everything.

Pros: Great service from Chris Sheldon the salesperson

Cons: Management is not quite as good and they make the decisions- frugal is a good word

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Recently purchased for the second time from Lawrenceville Honda and will return again when it's time to purchase a third. The staff here is very helpful and the deals are better.

5
★★★★★

Recently purchased for the second time from Lawrenceville Honda and will return again when it's time to purchase a third. The staff here is very helpful and the deals are better.

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This is a very nice motorcycle dealership. They have a very good selection of bikes. My husband needed parts and they were able to help him. The staff is very friendly and helpful.

4
★★★★☆

This is a very nice motorcycle dealership. They have a very good selection of bikes. My husband needed parts and they were able to help him. The staff is very friendly and helpful.

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Gwinnett County dealership draws buyers from all over with its selection of motorcycles, scooters and ATVs.

 

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