Finder's Keepers

★★★☆☆
  • 2753 E College Ave

    Decatur, GA 30030

    Map & Directions
  • 404-377-1944

About Finder's Keepers

Hours
Mon, 10am-5pm; Tues-Fri, 10am-7pm; Sat, 10am-6pm

Home & Garden

Home & Garden
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3.25 8
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.

Can find some great things, but often overpriced. Some of the young sales ladies act as if they are working on Rodeo Drive. I could do without the attitude: it's silly and it makes no sense, least of all for a resale place. The manager would do well to hire warm, friendly staff that are cognizant of where they are working.

3
★★★☆☆

Can find some great things, but often overpriced. Some of the young sales ladies act as if they are working on Rodeo Drive. I could do without the attitude: it's silly and it makes no sense, least of all for a resale place. The manager would do well to hire warm, friendly staff that are cognizant of where they are working.

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Finders Keepers is the ultimate spot for finding beautiful and unique clothing, shoes, and jewelry! My friends can not believe that I have found such treasures at a consignment shop! Finders Keepers is definitely a best kept secret!

5
★★★★★

Finders Keepers is the ultimate spot for finding beautiful and unique clothing, shoes, and jewelry! My friends can not believe that I have found such treasures at a consignment shop! Finders Keepers is definitely a best kept secret!

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I love the Tiffany earrings that I just bought at this store. It was recommended to me by a friend and I'm so glad I went, I will def be telling my friends about it..when I left they were accepting a TON of fall items...I can't wait to go back.

5
★★★★★

I love the Tiffany earrings that I just bought at this store. It was recommended to me by a friend and I'm so glad I went, I will def be telling my friends about it..when I left they were accepting a TON of fall items...I can't wait to go back.

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I am from out of town (NJ) and my cousin introduced me to FK Consignment shop and I loved it. I felt as though the two ladies in the store at the time were very nice, professional, & took the time to show me the items that were of interest to me and answered my questions. The items thT I were interested in were good deals, authentic and great bargins. Just as my cousin did I would definitely recommend this store to others and the tips that I would give is to go into the store with an open mind because another persons junk could be your treasure!

4
★★★★☆

I am from out of town (NJ) and my cousin introduced me to FK Consignment shop and I loved it. I felt as though the two ladies in the store at the time were very nice, professional, & took the time to show me the items that were of interest to me and answered my questions. The items thT I were interested in were good deals, authentic and great bargins. Just as my cousin did I would definitely recommend this store to others and the tips that I would give is to go into the store with an open mind because another persons junk could be your treasure!

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My experience here was so bad I wrote a letter to the owner of the store. The staff so rude, even the other patrons were outraged. Anyway, I've pasted the letter I wrote to the owner below.

Ms. Kallenberg,

I am writing to tell you how disappointed I am in your store's policies regarding allowing those who wish to consign goods with your place of business. I live in the neighborhood and every season have friends over for a clothes swap. Many have suggested that I take my items to Finders Keepers before hand to see if they would take any for consignment. Today, being a beautiful day, I neatly folded my clothes and placed them in re-usable bags, took a bag of hangers, and rode my bicycle to your store. When I arrived, I let the woman behind the desk know I was interested in having my items looked at for consignment. Rudely, she told me items had to be hung to be looked at. Indicating that I had brought hangers and would be glad to hang them, she told me that I could not hang items in the store as it is bad for business. Ms. Kallenberg, certainly you can understand how ironic this statement is, considering your place of business relies on people bringing in their goods to the survival of your stores.

More so than the rude treatment I received in your store (which, having looked at reviews of Finders Keepers after I was turned away, seems to be the norm rather than the exception), I am truly disheartened at how unfriendly your policies are to those who seek to lessen their footprint on the environment. To require that people drive to your place of business when they live in easy bicycle commuting distance seems wasteful and certainly a detriment to the neighborhood. Does Avondale Estates not pride itself on being a walkable part of Atlanta? What about those who use public transportation to get around the city? Are they not able to consign with you as well? I always thought of Finders Keepers as a neighborhood store - now I see I was sadly mistaken.

I will not be returning to Finders Keepers to consign or to shop, and I will be letting my friends, co-workers, and those at my synagogue know about your policies and how your staff feels they should treat your customers, as well as the environmental impact you require people to make when they choose to consign with you. I am thoroughly disappointed in my experience at your store.

Sincerely,

Laurie P.

0
★☆☆☆☆

My experience here was so bad I wrote a letter to the owner of the store. The staff so rude, even the other patrons were outraged. Anyway, I've pasted the letter I wrote to the owner below.

Ms. Kallenberg,

I am writing to tell you how disappointed I am in your store's policies regarding allowing those who wish to consign goods with your place of business. I live in the neighborhood and every season have friends over for a clothes swap. Many have suggested that I take my items to Finders Keepers before hand to see if they would take any for consignment. Today, being a beautiful day, I neatly folded my clothes and placed them in re-usable bags, took a bag of hangers, and rode my bicycle to your store. When I arrived, I let the woman behind the desk know I was interested in having my items looked at for consignment. Rudely, she told me items had to be hung to be looked at. Indicating that I had brought hangers and would be glad to hang them, she told me that I could not hang items in the store as it is bad for business. Ms. Kallenberg, certainly you can understand how ironic this statement is, considering your place of business relies on people bringing in their goods to the survival of your stores.

More so than the rude treatment I received in your store (which, having looked at reviews of Finders Keepers after I was turned away, seems to be the norm rather than the exception), I am truly disheartened at how unfriendly your policies are to those who seek to lessen their footprint on the environment. To require that people drive to your place of business when they live in easy bicycle commuting distance seems wasteful and certainly a detriment to the neighborhood. Does Avondale Estates not pride itself on being a walkable part of Atlanta? What about those who use public transportation to get around the city? Are they not able to consign with you as well? I always thought of Finders Keepers as a neighborhood store - now I see I was sadly mistaken.

I will not be returning to Finders Keepers to consign or to shop, and I will be letting my friends, co-workers, and those at my synagogue know about your policies and how your staff feels they should treat your customers, as well as the environmental impact you require people to make when they choose to consign with you. I am thoroughly disappointed in my experience at your store.

Sincerely,

Laurie P.

Cons: Rude Staff, Terrible Policies

.

Although I understand a store is a business and needs to make a profit, I felt unwelcomed because I was looking and not trying on and buying. Some beautiful things, but priced too high for consignment. Filene's Basement, Ross, and TJ Maxx price as well or better on high-end stuff, but they allow returns. I would have put up with the snooty staff had the prices been great, but poor service plus poor prices give this a one star.

1
★☆☆☆☆

Although I understand a store is a business and needs to make a profit, I felt unwelcomed because I was looking and not trying on and buying. Some beautiful things, but priced too high for consignment. Filene's Basement, Ross, and TJ Maxx price as well or better on high-end stuff, but they allow returns. I would have put up with the snooty staff had the prices been great, but poor service plus poor prices give this a one star.

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.

I've been shopping and consigning with this family owned business for many years, and probably purchase 90% of my wardrobe there. The Boutique on N. Decatur Road is brand new, and it took a little time to get the phone number out there (it's on the large banner in the front of the store). The return policy is prominently posted, and I've sometimes returned things within the three day limit with no problem at the store in Avondale. When I shopped during a recent sale at the Boutique, the manager asked me politely before completing the transaction if I was sure about my purchases, since the sale had a no-return policy.

The Boutique selection is great, and a fun variation from the Avondale fashion store. I've been able to purchase some things I could never have afforded to buy new. The staff (many of whom I knew from the other stores) are gracious and obliging. I always leave happy. Highly recommended.

5
★★★★★

I've been shopping and consigning with this family owned business for many years, and probably purchase 90% of my wardrobe there. The Boutique on N. Decatur Road is brand new, and it took a little time to get the phone number out there (it's on the large banner in the front of the store). The return policy is prominently posted, and I've sometimes returned things within the three day limit with no problem at the store in Avondale. When I shopped during a recent sale at the Boutique, the manager asked me politely before completing the transaction if I was sure about my purchases, since the sale had a no-return policy.

The Boutique selection is great, and a fun variation from the Avondale fashion store. I've been able to purchase some things I could never have afforded to buy new. The staff (many of whom I knew from the other stores) are gracious and obliging. I always leave happy. Highly recommended.

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.

First of all the boutique on N Decatur Road has no phone listing on the net or on their receipt. After getting someone on the phone they hung up on me. The return policy is sketchy. I purchased a "new with tags" (NWT) item from Nordstrom for $47 for a friend who didn't like it, so I am purely out of luck on it. The prices are much higher than a typical store, and honestly I have found much better deals on similar fashions/labels at Ross (where you can also return items).

The intake policy seems to be "the whim of the manager on duty." While I have seen Old Navy and Emma James labels in the store, I had clothing with these labels rejected when I brought them in for sale. The Old Navy item was a fabulous pair of black and white wool trousers. Also very expensive Ralph Lauren cords and other designer labels which were in great shape. Not sure what the problem was, but sort of a humiliating experience.

Having said that, if you shop carefully knowing that items are non-returnable (not stated in store), you may find a desiger bargain. There is a good selection of used shoes.

2
★★☆☆☆

First of all the boutique on N Decatur Road has no phone listing on the net or on their receipt. After getting someone on the phone they hung up on me. The return policy is sketchy. I purchased a "new with tags" (NWT) item from Nordstrom for $47 for a friend who didn't like it, so I am purely out of luck on it. The prices are much higher than a typical store, and honestly I have found much better deals on similar fashions/labels at Ross (where you can also return items).

The intake policy seems to be "the whim of the manager on duty." While I have seen Old Navy and Emma James labels in the store, I had clothing with these labels rejected when I brought them in for sale. The Old Navy item was a fabulous pair of black and white wool trousers. Also very expensive Ralph Lauren cords and other designer labels which were in great shape. Not sure what the problem was, but sort of a humiliating experience.

Having said that, if you shop carefully knowing that items are non-returnable (not stated in store), you may find a desiger bargain. There is a good selection of used shoes.

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