Marietta Dental Professionals

★★★★☆
  • 2551 Roswell Rd 100

    Marietta, GA 30062

    Map & Directions
  • 770-514-5055

About Marietta Dental Professionals

Categories
Hours
Mon-Thu 8:30am-5pm, Fri 7am-1pm

Health & Medical

Health & Medical
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4.0 6
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I had an emergency and contacted Dr John Family through their website. They contacted me and got me in right away. I felt very comfortable their and the doctor was soooo nice! I will always go here for future treatments.

Two thumbs up!

5
★★★★★

I had an emergency and contacted Dr John Family through their website. They contacted me and got me in right away. I felt very comfortable their and the doctor was soooo nice! I will always go here for future treatments.

Two thumbs up!

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I'm just coming back from their office. I'm not sure if the lady in charge of the office today was already having a bad day, but this dentist visit was the WORST I've ever had in my entire life.

This was my first visit, and definitely my last. First thing the receptionist said when I walked in was that there was a problem with my insurance, that apparently they couldn't find me anywhere and that I didn't have any insurance. I gave her my insurance card and said that I in fact HAD INSURANCE. She just shrugged and said, "well, I called them first thing this morning and last night and they said they couldn't find you in their system."

Long story short, after calling back and finding that I indeed had insurance, she then proceeds to call her assistant to talk to me and she leaves. Her asistant who was VERY NICE tells me that they don't take my plan because it's a "discount plan". I leave perplexed, because I KNOW I don't have a discount plan. I call my insurance provider and explain the situation. She said that I DON'T have a discount plan, and that they should take me in because they absolutely take my insurance. I got back to the office and told her what the insurance lady told me and if they wanted to talk to them again, that maybe it was a mistake. Then the rude receptionist comes out out of nowhere and proceeds to speak in a loud tone saying that they're not going to talk to the insurance provider, that they already did that and that they just don't take my plan. She then proceeds to explain the million reasons why they don't take my plan, that if I needed a crown, root canal, etc. That they would have to give me a discount(?) because the insurance doesn't cover that, and that they would actually be losing $$$ if they took me, etc. She then leaves and doesn't even apologize or let me say anything. So after that I just leave the office. The insurance provider tells me that was wrong info and that they should've given me service because I was coming for a basic cleaning/checkup.

The insurance provider took their info and told me that I could file a claim (which you bet I will).

I took half a day off work just to do this, and it was completely wasted. If they knew they had problems with my insurance, they could've at least call me the day before and let me know!!!!!! it was just ridiculous.

I can't say anything about the Dr's because I wasn't seen by them, but this particular receptionist of their staff was so rude that unfortunately I cannot recommend this dental office.

BTW, they were listed on my specific insurance provider list so I KNEW they took my plan.

1
★☆☆☆☆

I'm just coming back from their office. I'm not sure if the lady in charge of the office today was already having a bad day, but this dentist visit was the WORST I've ever had in my entire life.

This was my first visit, and definitely my last. First thing the receptionist said when I walked in was that there was a problem with my insurance, that apparently they couldn't find me anywhere and that I didn't have any insurance. I gave her my insurance card and said that I in fact HAD INSURANCE. She just shrugged and said, "well, I called them first thing this morning and last night and they said they couldn't find you in their system."

Long story short, after calling back and finding that I indeed had insurance, she then proceeds to call her assistant to talk to me and she leaves. Her asistant who was VERY NICE tells me that they don't take my plan because it's a "discount plan". I leave perplexed, because I KNOW I don't have a discount plan. I call my insurance provider and explain the situation. She said that I DON'T have a discount plan, and that they should take me in because they absolutely take my insurance. I got back to the office and told her what the insurance lady told me and if they wanted to talk to them again, that maybe it was a mistake. Then the rude receptionist comes out out of nowhere and proceeds to speak in a loud tone saying that they're not going to talk to the insurance provider, that they already did that and that they just don't take my plan. She then proceeds to explain the million reasons why they don't take my plan, that if I needed a crown, root canal, etc. That they would have to give me a discount(?) because the insurance doesn't cover that, and that they would actually be losing $$$ if they took me, etc. She then leaves and doesn't even apologize or let me say anything. So after that I just leave the office. The insurance provider tells me that was wrong info and that they should've given me service because I was coming for a basic cleaning/checkup.

The insurance provider took their info and told me that I could file a claim (which you bet I will).

I took half a day off work just to do this, and it was completely wasted. If they knew they had problems with my insurance, they could've at least call me the day before and let me know!!!!!! it was just ridiculous.

I can't say anything about the Dr's because I wasn't seen by them, but this particular receptionist of their staff was so rude that unfortunately I cannot recommend this dental office.

BTW, they were listed on my specific insurance provider list so I KNEW they took my plan.

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0 out of 1 people found this review helpful.

.

They did a great job on fixing my teeth. I was pleased enough to take the time to write and rate this dental practice.

5 stars!

5
★★★★★

They did a great job on fixing my teeth. I was pleased enough to take the time to write and rate this dental practice.

5 stars!

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.

I haven't been to the dentists in a long time so i was feeling alittle nervous. They were very friendly and made me feel comfortable. My whole family goes to Dr John Family Dentistry and we wouldn't think twice to go anywhere else. I would recommend this place to anyone.

5
★★★★★

I haven't been to the dentists in a long time so i was feeling alittle nervous. They were very friendly and made me feel comfortable. My whole family goes to Dr John Family Dentistry and we wouldn't think twice to go anywhere else. I would recommend this place to anyone.

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HEY its the best dental office ever. I dont know what mohammed T is talking about, the place is about 2 years old max. It is very clean and modern. The staff is EXCELLENT and for once I go to the dentist feeling comfortable. You have to check it out.

5
★★★★★

HEY its the best dental office ever. I dont know what mohammed T is talking about, the place is about 2 years old max. It is very clean and modern. The staff is EXCELLENT and for once I go to the dentist feeling comfortable. You have to check it out.

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1 out of 1 people found this review helpful.

.

Very friendly dental hygienist that cleans your teeth and then the doctor comes in to follow up and make sure everything is okay and touch up any necessary spots. The place is very old, like from the 80s. It is in an old shopping strip.

3
★★★☆☆

Very friendly dental hygienist that cleans your teeth and then the doctor comes in to follow up and make sure everything is okay and touch up any necessary spots. The place is very old, like from the 80s. It is in an old shopping strip.

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0 out of 1 people found this review helpful.

 

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