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★★★☆☆

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260 Laredo Drive Decatur, GA

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Chamblee Auto Repair

3645 Chamblee Tucker Rd Chamblee, GA

3.4 5
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Reading through the reviews, i feel the need to provide some clarification and explanation of Mazdonly/Toyonly. The Owner of the shop, Eddie, is a very Liberal, opinionated person. And being the owner, he rely's on your business, but always puts his opinions first. Don't get me wrong, he is very knowledgeable, and a great guy. The Golden Egg of this shop is the mechanic himself, Mike. He is extremely knowledgeable, experienced, and interested in his work. I've noticed that the mechanic's recommendations are spot on, but change a little through the Eddie (owner) filter to you. Great shop, take it with a grain of salt.

5
★★★★★

Reading through the reviews, i feel the need to provide some clarification and explanation of Mazdonly/Toyonly. The Owner of the shop, Eddie, is a very Liberal, opinionated person. And being the owner, he rely's on your business, but always puts his opinions first. Don't get me wrong, he is very knowledgeable, and a great guy. The Golden Egg of this shop is the mechanic himself, Mike. He is extremely knowledgeable, experienced, and interested in his work. I've noticed that the mechanic's recommendations are spot on, but change a little through the Eddie (owner) filter to you. Great shop, take it with a grain of salt.

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I've taken my 2000 Toyota Corolla to them since I've owned the car - 9 years. I have to say that part of the reason that I have been taking my car to them is because I have been under the impression that there aren't other mechanics who knows Toyotas as well as they do. Also, my car has not needed any major work so for routine servicing, Toyonly has been fine.

However, now that the car is 9 years old, it is requiring a bit more work and I have to say that I have not been satisfied with the service and am questioning my earlier impression that these folks are good and thorough mechanics. I brought my car into the shop in April 2009 because the check engine light was on and because the car needed its regular service check. The owner (I am assuming he is the owner) called back the next day and said that the car needed a new catalytic converter and the brake pads needed to be replaced. Well, a Toyota original catalytic converter costs $1300 and I literally started crying on the phone. I did not have $1300 to put into the vehicle. He reluctantly told me that they could put an off-market catalytic converter for about half the price in, but he couldn't guarantee the work or the part. After mulling on this for a few days, I decided to hold off on doing the work. Since the car had just passed the emissions test, I would not have to take it in for another emissions test until April 2010. The owner told me that a malfunctioning catalytic converter would not damage the engine, but could slightly lower gas mileage efficiency. He said I did not have to replace it right away.

Oh and another critical piece of information: the check engine light went off within a few days after Toyonly looked at the car.

Well, it's now the end of September and I've decided to replace the catalytic converter. I just called Toyonly up and spoke to the same gentleman, reminding him who I was and that the catalytic converter needed to be replaced. I also said that the check engine light has been off for months. His response: "Well then, the catalytic converter does not need to be replaced." Okay, so now I am wondering if he knows what he is talking about. In April, he told me the catalytic converter is damaged and now that the check engine light is off, he is telling me that it is not. My question is: did the folks at Toyonly actually look under the car and physically examine the catalytic converter or are they just relying on their handy-dandy computers and the check engine light? After the conversation I just had, I am going to start looking for another mechanic because I am beginning to wonder whether they know what they're talking about.

Regarding the issue of personality: The man is arrogant, condescending and unhelpful. I am also convinced he doesn't like women. If you can get past these things and are able to get comprehensive and consistent information about your vehicle from them, please by all means, keep going there.

2
★★☆☆☆

I've taken my 2000 Toyota Corolla to them since I've owned the car - 9 years. I have to say that part of the reason that I have been taking my car to them is because I have been under the impression that there aren't other mechanics who knows Toyotas as well as they do. Also, my car has not needed any major work so for routine servicing, Toyonly has been fine.

However, now that the car is 9 years old, it is requiring a bit more work and I have to say that I have not been satisfied with the service and am questioning my earlier impression that these folks are good and thorough mechanics. I brought my car into the shop in April 2009 because the check engine light was on and because the car needed its regular service check. The owner (I am assuming he is the owner) called back the next day and said that the car needed a new catalytic converter and the brake pads needed to be replaced. Well, a Toyota original catalytic converter costs $1300 and I literally started crying on the phone. I did not have $1300 to put into the vehicle. He reluctantly told me that they could put an off-market catalytic converter for about half the price in, but he couldn't guarantee the work or the part. After mulling on this for a few days, I decided to hold off on doing the work. Since the car had just passed the emissions test, I would not have to take it in for another emissions test until April 2010. The owner told me that a malfunctioning catalytic converter would not damage the engine, but could slightly lower gas mileage efficiency. He said I did not have to replace it right away.

Oh and another critical piece of information: the check engine light went off within a few days after Toyonly looked at the car.

Well, it's now the end of September and I've decided to replace the catalytic converter. I just called Toyonly up and spoke to the same gentleman, reminding him who I was and that the catalytic converter needed to be replaced. I also said that the check engine light has been off for months. His response: "Well then, the catalytic converter does not need to be replaced." Okay, so now I am wondering if he knows what he is talking about. In April, he told me the catalytic converter is damaged and now that the check engine light is off, he is telling me that it is not. My question is: did the folks at Toyonly actually look under the car and physically examine the catalytic converter or are they just relying on their handy-dandy computers and the check engine light? After the conversation I just had, I am going to start looking for another mechanic because I am beginning to wonder whether they know what they're talking about.

Regarding the issue of personality: The man is arrogant, condescending and unhelpful. I am also convinced he doesn't like women. If you can get past these things and are able to get comprehensive and consistent information about your vehicle from them, please by all means, keep going there.

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Had my MX-6 clutch problem fixed there, competent repair, good price, fast work. If you want to feel good about yourself get a psychologist.

Blah blah Blah blah Blah blah Blah blah Blah blah

4
★★★★☆

Had my MX-6 clutch problem fixed there, competent repair, good price, fast work. If you want to feel good about yourself get a psychologist.

Blah blah Blah blah Blah blah Blah blah Blah blah

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Since the only review on here is so negative, I want to counteract it with one that is unreservedly positive.

If like me, you know little about cars, you can often have no idea whether to believe what a mechanic tells you. They can tell you your car needs hundreds or thousands of dollars of work, and maybe it doesn't--they just want your money.

Soon after I became a car owner, I realized that I needed to find a mechanic that I trusted implicitly, and Eddie at Mazdonly/Toyonly has been that guy for me for years. Often, he has given me the good news that my car needed LESS work than I was expecting!

He may be a little idiosyncratic. For instance, he didn't accept credit cards for years. Sounds like the other reviewer maybe had a personality clash. But if you want a Mazda or Toyota mechanic you can trust 100 percent, you need to go to Mazdonly/Toyonly.

5
★★★★★

Since the only review on here is so negative, I want to counteract it with one that is unreservedly positive.

If like me, you know little about cars, you can often have no idea whether to believe what a mechanic tells you. They can tell you your car needs hundreds or thousands of dollars of work, and maybe it doesn't--they just want your money.

Soon after I became a car owner, I realized that I needed to find a mechanic that I trusted implicitly, and Eddie at Mazdonly/Toyonly has been that guy for me for years. Often, he has given me the good news that my car needed LESS work than I was expecting!

He may be a little idiosyncratic. For instance, he didn't accept credit cards for years. Sounds like the other reviewer maybe had a personality clash. But if you want a Mazda or Toyota mechanic you can trust 100 percent, you need to go to Mazdonly/Toyonly.

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I have been to these folks twice and haven't had that great of an experience. I have always talked with the owner on the phone about my car and consistently feel belittled when we speak.

My first time in the shop was in '06 when I first bought the car used ('02 Corolla). I know a fair amount about cars and got a fair deal on it Yet, they made it sound like the car was in horrible shape and would require major work. True the last owner hadn't put some of the maintenance into it as they should (the plugs were a bit dirty and worn down, didn't change the oil myself but it appeared to at least be ready to change) but it was in no way a beater after being on the road for only 4 years! I had them replace the transmission and engine oil but replaced the plugs / air filter / belt myself. I??ve worked on my own cars for all of my life and take pride in knowing a great deal about maintenance and repair.

Recently I went in to have them look at a rattle in the PS front wheel and change the transmission oil / engine oil and got the same stand-offish treatment as before. When I mentioned that I put in new plugs myself but couldn't recall the brand, without even looking or listening the owner told me that they were likely not OEM and that auto parts stores only sell inferior parts. When I asked about changing the transmission fluid he said it only needed it at another 30 k miles but completely blew off the fact that I told him it was at 30 k from its last transmission service! He gave me a piece of paper with all the recommended maintenance for each mileage interval and said I should only consider a 30 K tune-up. When I asked about just doing the transmission and oil he basically said it would be folly to do so and I should get the whole service.

They have such a good rating here though I decided that it would be worth it to give them another shot. So they changed all the fluids / filters, and replaced my new spark plugs with $ 15/ plug OEM ones and charged me $425 for the tune-up.

I felt that although they may be good mechanics, the new owner was condescending, paternalistic, and pushing his own weaknesss to have someone "trust him" instead of engaging in a discussion about the issue. I was able to get an appointment the next day and there were no other Toyota's in the lot when I came in, they weren't busy at all. Although I believe that maybe the old owners were great, the new one has consistently managed to try and make me feel horrible about my mechanical abilities and what I consider to be a great car with routine maintenance. I can only suspect that the poor interaction has driven people away. Great mechanical skills don't necessarily make a great mechanic, I will not give them any more of my business.

1
★☆☆☆☆

I have been to these folks twice and haven't had that great of an experience. I have always talked with the owner on the phone about my car and consistently feel belittled when we speak.

My first time in the shop was in '06 when I first bought the car used ('02 Corolla). I know a fair amount about cars and got a fair deal on it Yet, they made it sound like the car was in horrible shape and would require major work. True the last owner hadn't put some of the maintenance into it as they should (the plugs were a bit dirty and worn down, didn't change the oil myself but it appeared to at least be ready to change) but it was in no way a beater after being on the road for only 4 years! I had them replace the transmission and engine oil but replaced the plugs / air filter / belt myself. I??ve worked on my own cars for all of my life and take pride in knowing a great deal about maintenance and repair.

Recently I went in to have them look at a rattle in the PS front wheel and change the transmission oil / engine oil and got the same stand-offish treatment as before. When I mentioned that I put in new plugs myself but couldn't recall the brand, without even looking or listening the owner told me that they were likely not OEM and that auto parts stores only sell inferior parts. When I asked about changing the transmission fluid he said it only needed it at another 30 k miles but completely blew off the fact that I told him it was at 30 k from its last transmission service! He gave me a piece of paper with all the recommended maintenance for each mileage interval and said I should only consider a 30 K tune-up. When I asked about just doing the transmission and oil he basically said it would be folly to do so and I should get the whole service.

They have such a good rating here though I decided that it would be worth it to give them another shot. So they changed all the fluids / filters, and replaced my new spark plugs with $ 15/ plug OEM ones and charged me $425 for the tune-up.

I felt that although they may be good mechanics, the new owner was condescending, paternalistic, and pushing his own weaknesss to have someone "trust him" instead of engaging in a discussion about the issue. I was able to get an appointment the next day and there were no other Toyota's in the lot when I came in, they weren't busy at all. Although I believe that maybe the old owners were great, the new one has consistently managed to try and make me feel horrible about my mechanical abilities and what I consider to be a great car with routine maintenance. I can only suspect that the poor interaction has driven people away. Great mechanical skills don't necessarily make a great mechanic, I will not give them any more of my business.

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