Hancock Fabrics

★★★☆☆
  • 2655 N Decatur Rd Ste A

    Decatur, GA 30033

    Map & Directions
  • 404-378-8220

About Hancock Fabrics

Hours
Sun 12pm-6pm, Mon-Sat 9:30am-8pm

Shopping

Shopping
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3.0 3
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I have a unique perspective on signs at Hancock Fabrics. I put them up. If I had to move everything to put up a sign I'd never be done. Sounds as though you didn't read the sign, just the sale price.
JUST READ THE SIGN.
Happens all the time, and the rest of the fabric you looked at wasn't on sale either. And if you did what our customers do, you looked at the sign and moved to what you wanted, rather than actually picking up what was under the sign. Sometimes these items are on a bottom shelf, just pay a little more attention. I worked for a really huge retail chain putting up signage and I'd later watch people walk around to the back of the counter and pick up a totally unrelated item and insist it was on sale. At Hancock we used to have metal sign holders that could be turned around. I can't tell you how many times a person would twist the sign around and from,say, challis at 5.99 on sale to face the 18.99 silk. When it wasn't on sale we had to explain that she wasn't supposed to turn the signs around. Anger and rage! Thankfully, some never came back.

1
★★★☆☆

I have a unique perspective on signs at Hancock Fabrics. I put them up. If I had to move everything to put up a sign I'd never be done. Sounds as though you didn't read the sign, just the sale price.
JUST READ THE SIGN.
Happens all the time, and the rest of the fabric you looked at wasn't on sale either. And if you did what our customers do, you looked at the sign and moved to what you wanted, rather than actually picking up what was under the sign. Sometimes these items are on a bottom shelf, just pay a little more attention. I worked for a really huge retail chain putting up signage and I'd later watch people walk around to the back of the counter and pick up a totally unrelated item and insist it was on sale. At Hancock we used to have metal sign holders that could be turned around. I can't tell you how many times a person would twist the sign around and from,say, challis at 5.99 on sale to face the 18.99 silk. When it wasn't on sale we had to explain that she wasn't supposed to turn the signs around. Anger and rage! Thankfully, some never came back.

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Kathy
Little hard on the girl checking you out werent you? I m sure she makes min wage if not a little more. You know we all have bad days and after all the stuff you wanted might not have been on sale. You know how many stupid questions she has to reply to every day. Give her a break Im sure you have done things you wish you hadnt done at work before like get short with people, I have.
I was looking on line to see how many HCF were in Georgia. It will be a couple hour drive but well worth it.

5
★★★★★

Kathy
Little hard on the girl checking you out werent you? I m sure she makes min wage if not a little more. You know we all have bad days and after all the stuff you wanted might not have been on sale. You know how many stupid questions she has to reply to every day. Give her a break Im sure you have done things you wish you hadnt done at work before like get short with people, I have.
I was looking on line to see how many HCF were in Georgia. It will be a couple hour drive but well worth it.

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Have shopped Hancock Fabrics many times, but my last experience at the North Decatur Road locations was very unpleasant. Misleading sale sign, (directly over the fabric I was interested in, the bolt was not "misplaced" it was identical to the others, same type, same price). Was informed at the register that particular fabric was not on sale. When I asked for verification, cashier stomped back to the aisle, looked down it and came stomping back. "No, not on sale". When I stated the sign wasn't very clear, she haughtily told me " the collegiate FLEECE is on sale, NOT the collegiate FLEECE PANELS!!!". Believe me, there was no clarification of this on the sign. Although my impulse was to drag her by the hair back to the aisle and make her prove it to me, I declined to purchase and walked out.
Found the identical fabric (and a lot more) at a lower price online at Fabric.com, and had no rude salespeople to deal with, no heavy bolts to drag to the cutting table, and no long waits for cutting or checking out. ByBy Hancocks!

1
★☆☆☆☆

Have shopped Hancock Fabrics many times, but my last experience at the North Decatur Road locations was very unpleasant. Misleading sale sign, (directly over the fabric I was interested in, the bolt was not "misplaced" it was identical to the others, same type, same price). Was informed at the register that particular fabric was not on sale. When I asked for verification, cashier stomped back to the aisle, looked down it and came stomping back. "No, not on sale". When I stated the sign wasn't very clear, she haughtily told me " the collegiate FLEECE is on sale, NOT the collegiate FLEECE PANELS!!!". Believe me, there was no clarification of this on the sign. Although my impulse was to drag her by the hair back to the aisle and make her prove it to me, I declined to purchase and walked out.
Found the identical fabric (and a lot more) at a lower price online at Fabric.com, and had no rude salespeople to deal with, no heavy bolts to drag to the cutting table, and no long waits for cutting or checking out. ByBy Hancocks!

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