Tourneau Inc

★★★★☆
  • 3393 Peachtree Rd NE

    Atlanta, GA 30326

    Map & Directions
  • 404-760-1883

About Tourneau Inc

Hours
Mon-Sat 10a-9p; Sun 12p-6p

Shopping

Shopping
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4.0 4
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I recently went to Tourneau in Lenox Mall because I had a question about an Omega watch that had been in the family for decades. It was passed down to me by my mother and I wanted to have it appraised.

As soon as I walked in accompanied

3
★★★★★

I recently went to Tourneau in Lenox Mall because I had a question about an Omega watch that had been in the family for decades. It was passed down to me by my mother and I wanted to have it appraised.

As soon as I walked in accompanied

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Recently purchased a watch for my wife at Tourneau. And can easily say that this will be my last purchase from them. I selected the watch and was quoted a price. As soon as the sales associate realized I intended to pay with Gift Certificates. The price was set back to the original price. I was very upset. But, what incentive do they have considering I have to make a purchase there because of the gift certificate. The manager was even ruder about that. So I agreed to pay the price and presented the 4 gift certificates as payment plus my credit card for the balance. Paid the bill had the manager note and initial where he was extending the return period. (7 days was standard, my wife's birthday was 7 days away) The transaction was complete and I left the store. The next day I received a threatening phone call from the manager telling me that I can only use 1 gift certificate per purchase and that I will have to return to the store. I had already paid, they accepted my valid gift certificates and now were threatening me with taking it to the "next level". I have never in my life been so upset with a store. The whole operation feels shady. They disappear with your credit card to "book keeping". It really feels like buying a used car. Never again will I buy from a Jewelry or Watch store at the mall.

0
★☆☆☆☆

Recently purchased a watch for my wife at Tourneau. And can easily say that this will be my last purchase from them. I selected the watch and was quoted a price. As soon as the sales associate realized I intended to pay with Gift Certificates. The price was set back to the original price. I was very upset. But, what incentive do they have considering I have to make a purchase there because of the gift certificate. The manager was even ruder about that. So I agreed to pay the price and presented the 4 gift certificates as payment plus my credit card for the balance. Paid the bill had the manager note and initial where he was extending the return period. (7 days was standard, my wife's birthday was 7 days away) The transaction was complete and I left the store. The next day I received a threatening phone call from the manager telling me that I can only use 1 gift certificate per purchase and that I will have to return to the store. I had already paid, they accepted my valid gift certificates and now were threatening me with taking it to the "next level". I have never in my life been so upset with a store. The whole operation feels shady. They disappear with your credit card to "book keeping". It really feels like buying a used car. Never again will I buy from a Jewelry or Watch store at the mall.

Pros: Sales guy was knowledgable.

Cons: Deceptive Practices, Rude Management, Deceptive Pricing

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Well today my significate other half, took me into the wonderful world of exclusive time at Tourneau, at upscale Lenox Square. I've been wanting an elegant Bulgari Watch from Italy, for years. Our sales associate, Bennie, took great strides in making sure my selection was perfect for me. Since I prefer yellow gold, but sometims mix, white and yellow, she showed me the perfect Bulgari timepiece. The case/bezel is 18k yellow gold, with the Bulgari logo around the bezel. The braclet is in stainless steel, with 18k yellow gold inserts. Automatic, my initials engraved on the back, and I feel like a million dollars. Tourneau probably has the largest watch selection in the metro. They also have a case of pre-owned watches and other jewelry items. I love this place. Ask for Bennie!

2
★★★★★

Well today my significate other half, took me into the wonderful world of exclusive time at Tourneau, at upscale Lenox Square. I've been wanting an elegant Bulgari Watch from Italy, for years. Our sales associate, Bennie, took great strides in making sure my selection was perfect for me. Since I prefer yellow gold, but sometims mix, white and yellow, she showed me the perfect Bulgari timepiece. The case/bezel is 18k yellow gold, with the Bulgari logo around the bezel. The braclet is in stainless steel, with 18k yellow gold inserts. Automatic, my initials engraved on the back, and I feel like a million dollars. Tourneau probably has the largest watch selection in the metro. They also have a case of pre-owned watches and other jewelry items. I love this place. Ask for Bennie!

Pros: Large Elegant Watch Selection! Professional Staff!

Cons: Expensive, But You Get What You Pay For!

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They carry all watches brands that you can imagine for Men and Women. They are conveniently located in Lenox Mall. The associates are very laid back and like to take their time. They sometimes like to push sales on you. The problem is that you can not return any item that you buy here.

4
★★★★☆

They carry all watches brands that you can imagine for Men and Women. They are conveniently located in Lenox Mall. The associates are very laid back and like to take their time. They sometimes like to push sales on you. The problem is that you can not return any item that you buy here.

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Editorial from

Vintage and contemporary watches including brand-names like Citizen, Rolex and Patek Philippe, and house brands. Certified pre-owned program plus factory-authorized repair.

 

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