Ray Carter Kia

★★★☆☆

About Ray Carter Kia

Automotive

Automotive
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3.0 2
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The first thing I noticed about the dealership was that they had their used cars easily distinguised from the new. I don't know about anyone else but I like knowing where to find the cars in my price range without feeling like I'm on a scavenger hunt. The second thing I noticed, the dealer didn't pounce on us as soon as we opened the car doors. He gave us time to look around, then came out and asked if we had any questions. When we said not yet, he went back inside and said to come get him if we had questions. He never once tried to sell us any particular car, just let us do the shopping on our own. We ended up buying a car from that man right there that night, and it took less than an hour for the paperwork to go through and the car to be ours. We didn't even buy a Kia, but the service was great!

5
★★★★★

The first thing I noticed about the dealership was that they had their used cars easily distinguised from the new. I don't know about anyone else but I like knowing where to find the cars in my price range without feeling like I'm on a scavenger hunt. The second thing I noticed, the dealer didn't pounce on us as soon as we opened the car doors. He gave us time to look around, then came out and asked if we had any questions. When we said not yet, he went back inside and said to come get him if we had questions. He never once tried to sell us any particular car, just let us do the shopping on our own. We ended up buying a car from that man right there that night, and it took less than an hour for the paperwork to go through and the car to be ours. We didn't even buy a Kia, but the service was great!

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This place should be avoided at all costs, they prey on the military personnel in the area. When I purchased my car prior to being transferred the original agreement fell through (on their end) so I told them to cancel the transaction completely. They begged me for a couple of weeks and I said that I was leaving in 1 week but i still agreed. After transfering I deployed and received an email from my wife stating that Ray Carter had fixed everything, so when I returned home my vehicle was actually there. 2 years later I paid the vehicle off and received my purchase contract and was amazed to find that the contract had been re-written and my signature and initials were all forged, and even for a date when I was already in Hawaii, and in the same pen used by the dealership (not the brightest crooks in the world). Now they will not correct the problem nor will they even acknowledge any of my emails. This place is a disgrace and must be avoided.

0
★☆☆☆☆

This place should be avoided at all costs, they prey on the military personnel in the area. When I purchased my car prior to being transferred the original agreement fell through (on their end) so I told them to cancel the transaction completely. They begged me for a couple of weeks and I said that I was leaving in 1 week but i still agreed. After transfering I deployed and received an email from my wife stating that Ray Carter had fixed everything, so when I returned home my vehicle was actually there. 2 years later I paid the vehicle off and received my purchase contract and was amazed to find that the contract had been re-written and my signature and initials were all forged, and even for a date when I was already in Hawaii, and in the same pen used by the dealership (not the brightest crooks in the world). Now they will not correct the problem nor will they even acknowledge any of my emails. This place is a disgrace and must be avoided.

Pros: kias are good cars

Cons: dealership should be shut down

Message from Ray Carter Kia

Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- new cars, financing, used cars, auto parts, Kia, car, truck, SUV

More about Ray Carter Kia

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