My Dry Cleaner

★★★☆☆

About My Dry Cleaner

Hours
Mon - Fri 7:00am - 7:00pm; Sat 9:00am - 5:00pm; closed Sun

Personal Services

Personal Services
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3.25 4
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This business owner currently has a Better Business Bureau complaint pending against him (Mr. Lee) for cleaning work that was conducted at the My Dry Cleaner location. Complaints are also pending through the Atlanta Korean Small Business Owners' Association and small claims court, Atlanta circuit. If you choose to do business here be sure to get some sort of assurance that if your items are damaged you'll be reimbursed. Money and margins must be incredibly tight here, because under no circumstances will Mr. Lee reimburse you if your goods are damaged (even when said goods are demonstrably brand new, relatively low cost and were in mint condition prior to being "cleaned" by My Dry Cleaner). This is actually quite rare for a dry cleaner. Otherwise things are OK there - very friendly customer service - at least until they make a mistake. Then the customer is wrong. They don't mind losing business.

0
★☆☆☆☆

This business owner currently has a Better Business Bureau complaint pending against him (Mr. Lee) for cleaning work that was conducted at the My Dry Cleaner location. Complaints are also pending through the Atlanta Korean Small Business Owners' Association and small claims court, Atlanta circuit. If you choose to do business here be sure to get some sort of assurance that if your items are damaged you'll be reimbursed. Money and margins must be incredibly tight here, because under no circumstances will Mr. Lee reimburse you if your goods are damaged (even when said goods are demonstrably brand new, relatively low cost and were in mint condition prior to being "cleaned" by My Dry Cleaner). This is actually quite rare for a dry cleaner. Otherwise things are OK there - very friendly customer service - at least until they make a mistake. Then the customer is wrong. They don't mind losing business.

Pros: Friendly Customer Service - as long as everything is OK

Cons: No reimbursement for damaged goods

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They have bungled two alternation jobs. I left a pair of jeans there, asked for a certain length hem- what could be easier? But after I picked the jeans up and got them home, they were half an inch shorter. Not cool! I have never had them botch a cleaning job or lose a garment but I would suggest you not use their alterations service.

1
★★☆☆☆

They have bungled two alternation jobs. I left a pair of jeans there, asked for a certain length hem- what could be easier? But after I picked the jeans up and got them home, they were half an inch shorter. Not cool! I have never had them botch a cleaning job or lose a garment but I would suggest you not use their alterations service.

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I've used this cleaners for 10 years. We just drop off our bag and go. They know what to do with each item without going through them one by one. They never lost an item. It's mostly family run, with Ms. Lee as the matriarch. Couldn't be nicer.

2
★★★★★

I've used this cleaners for 10 years. We just drop off our bag and go. They know what to do with each item without going through them one by one. They never lost an item. It's mostly family run, with Ms. Lee as the matriarch. Couldn't be nicer.

Pros: Great job, nice staff

Cons: Parking

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Extremely friendly staff, reasonable prices, and quick turnaround times -- I'm so glad to have this place right across the street from me. Never had a dry cleaner I've like better!

2
★★★★★

Extremely friendly staff, reasonable prices, and quick turnaround times -- I'm so glad to have this place right across the street from me. Never had a dry cleaner I've like better!

Pros: Friendly, Quick turnaround

 

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