Marietta Ford

★★★★☆

About Marietta Ford

Categories
  • Unclassified

Unclassified

Unclassified
More choices in Marietta:
Resultset_next

Fairchild, Steve, Dvm - Sprayberry Animal Hospital

2135 Post Oak Tritt Rd Marietta, GA

Resultset_next

Verge & Associates, Inc. Painting And Siding

875 Blackwell Rd Marietta, GA

4.3636 22
Hi! Sign in to let us know how Marietta Ford was?
Write a Review
.

I purchased a brand new 2008 V6 Mustang on Jan. 06, 2008. It was beautiful, I love the "muscle" cars, love my mustang, had a V8 prior to this one. Within 11 months of owning my brand new V6, I had to replace the battery. A year after that, I had to replace the thermostat. 5 months after that I had to replace the thermostat housing unit! REALLY?!!!!. Needless to say, my american dream was leaving a very bad taste in my mouth, but I continued forward. Then in May 2011, just 2 months after replacing the thermostat housing unit, my transmission went bye bye!!!! Are you kidding me? So, I talked with my service advisor, his supervisor, the manager at the dealership, Ford Customer Service and guess what?........ There's nothing they can do to help me with the repairs! I asked them to please check out the plant my vehicle came out of just in case there was some other vehicles with the same issue.....NO, just mine. I said this is NOT normal for a 3 year old car, but after 3 purchases, excellent payments, they still won't help me. Even after my husband told me NOT to buy a Ford, I did it anyway. They claim to be american made, well when did Japan become American? A few of the Fusions have transmissions build in Japan, HHHMMMMM, I wonder why? Oh maybe because they last longer? So Team Ford of Marietta, thanks for the piece of .... and for not helping me! Found On Road Dead, Fix Or Repair Daily. My husband and my father warned me about Ford and now my american dream is sitting in my driveway.....funny even though I start it up weekly to make sure it doesn't just sit there, today it wouldn't start!!!!! Big surprise!!!Didn't my tax dollars bail you guys out? Where's my bailout? I offered to pay labor if Ford purchases/replaces transmission. They STILL won't help! Hope you crooks sleep well and have a beautiful life knowing what you did to a person who was nothing but loyal to the American Company!!! LOL on American.

1
★☆☆☆☆

I purchased a brand new 2008 V6 Mustang on Jan. 06, 2008. It was beautiful, I love the "muscle" cars, love my mustang, had a V8 prior to this one. Within 11 months of owning my brand new V6, I had to replace the battery. A year after that, I had to replace the thermostat. 5 months after that I had to replace the thermostat housing unit! REALLY?!!!!. Needless to say, my american dream was leaving a very bad taste in my mouth, but I continued forward. Then in May 2011, just 2 months after replacing the thermostat housing unit, my transmission went bye bye!!!! Are you kidding me? So, I talked with my service advisor, his supervisor, the manager at the dealership, Ford Customer Service and guess what?........ There's nothing they can do to help me with the repairs! I asked them to please check out the plant my vehicle came out of just in case there was some other vehicles with the same issue.....NO, just mine. I said this is NOT normal for a 3 year old car, but after 3 purchases, excellent payments, they still won't help me. Even after my husband told me NOT to buy a Ford, I did it anyway. They claim to be american made, well when did Japan become American? A few of the Fusions have transmissions build in Japan, HHHMMMMM, I wonder why? Oh maybe because they last longer? So Team Ford of Marietta, thanks for the piece of .... and for not helping me! Found On Road Dead, Fix Or Repair Daily. My husband and my father warned me about Ford and now my american dream is sitting in my driveway.....funny even though I start it up weekly to make sure it doesn't just sit there, today it wouldn't start!!!!! Big surprise!!!Didn't my tax dollars bail you guys out? Where's my bailout? I offered to pay labor if Ford purchases/replaces transmission. They STILL won't help! Hope you crooks sleep well and have a beautiful life knowing what you did to a person who was nothing but loyal to the American Company!!! LOL on American.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

WORST Customer service Award goes to ---- Scott Patterson (TeamFord of Marietta Manager) ---- he is absolutely horrible!!! Guys like this are the reason why car salesmen have such a bad rep!! Way to go Scott.

Yesterday (6/4/11) I bought a Used 2007 Mercury from Team Ford of Marietta. When I first arrived at the dealership I looked at the car, which looked great on the outside and inside. I asked to test drive and of course the salesman said yes. However he had to jump the car because the battery was dead. Obviously that was a very bad first impression, but simple things like leaving a light on can cause that so I test drove it anyway. Both of my parents were by my side to help me with making a decision for the right car. My father works on cars as a hobby so I trust his judgement. The car did have CarFax and no accidents or anything serious was reported. After weeks of looking for the right car and hours of reflection I decided to purchase this particular car.
However the used car manager, Scott Patterson right of the bat came off as an arrogant sales man who only cared about money and not the needs of his customers. The reason I am mentioning this is because during the negotiation process of pricing the car to it's true value he would not budge on the price what-so-ever. His mannerisms and attitude were completely unprofessional. There was instant animosity which was completely obvious. Who knows why? The only reason I continued with the sale was because my salesman, Tim Savage was great, and I needed a car that day.
The whole day my parents and I were promised that if the car continued to have battery problems after that day the dealership would replace it with a brand new one. Before I drove off the lot the car went through inspection and servicing. I was told verbally and through paperwork that everything was clean and the battery had no problems. Today (one day after purchasing) every time I started the car it struggled to turn on. The battery was hanging on and every time I restarted my car the settings would change back to default (huge indicator of a battery issue). The dealership/employees/management were dishonest.
Again Scott Patterson the used car manager no longer wants to help me with the situation. He got his money so he does not care. BAD BUSINESS!! Remember this is one day after the car is bought. He was not even willing to give me a rental/courtesy car while my car is being serviced/detailed (This takes up 5-6 hours.) He deliberately told me "Well you better make some arrangements than shouldn't you?" Out of customer service purposes and me spending thousands and thousands of dollars, a rental car should not be an issue. He said, "That's more money coming out of my pocket". Which in reality it isn't.
The worst part of the day was when he came into the room while me and my mother were signing contracts eating Cheetos and drinking soda right in front of our faces. His greediness and rude gestures/tone in his voice upset my mom and she expressed how unprofessional it was to not give me a courtesy car through the long wait. Blatantly he replied, "DUDE LISTEN, she is not getting a rental car. I'm losing too much money!!" Scott took it too far when he disrespected my mother by calling her dude. She was nearly in tears and Scott walked out with a smile on his face.
It is apparent that Customer Service and leadership qualities of Team Ford of Marietta Management DO NOT EXIST. I am absolutely appalled, disappointed, hurt, and angry. How me and my Mother were treated. This is entirely UNACCEPTABLE. This is BAD business. I will never recommend anyone to purchase their next vehicle from here. The dishonesty, lack of respect and customer service, and disrespectful acts has gone too far!!

1
★☆☆☆☆

WORST Customer service Award goes to ---- Scott Patterson (TeamFord of Marietta Manager) ---- he is absolutely horrible!!! Guys like this are the reason why car salesmen have such a bad rep!! Way to go Scott.

Yesterday (6/4/11) I bought a Used 2007 Mercury from Team Ford of Marietta. When I first arrived at the dealership I looked at the car, which looked great on the outside and inside. I asked to test drive and of course the salesman said yes. However he had to jump the car because the battery was dead. Obviously that was a very bad first impression, but simple things like leaving a light on can cause that so I test drove it anyway. Both of my parents were by my side to help me with making a decision for the right car. My father works on cars as a hobby so I trust his judgement. The car did have CarFax and no accidents or anything serious was reported. After weeks of looking for the right car and hours of reflection I decided to purchase this particular car.
However the used car manager, Scott Patterson right of the bat came off as an arrogant sales man who only cared about money and not the needs of his customers. The reason I am mentioning this is because during the negotiation process of pricing the car to it's true value he would not budge on the price what-so-ever. His mannerisms and attitude were completely unprofessional. There was instant animosity which was completely obvious. Who knows why? The only reason I continued with the sale was because my salesman, Tim Savage was great, and I needed a car that day.
The whole day my parents and I were promised that if the car continued to have battery problems after that day the dealership would replace it with a brand new one. Before I drove off the lot the car went through inspection and servicing. I was told verbally and through paperwork that everything was clean and the battery had no problems. Today (one day after purchasing) every time I started the car it struggled to turn on. The battery was hanging on and every time I restarted my car the settings would change back to default (huge indicator of a battery issue). The dealership/employees/management were dishonest.
Again Scott Patterson the used car manager no longer wants to help me with the situation. He got his money so he does not care. BAD BUSINESS!! Remember this is one day after the car is bought. He was not even willing to give me a rental/courtesy car while my car is being serviced/detailed (This takes up 5-6 hours.) He deliberately told me "Well you better make some arrangements than shouldn't you?" Out of customer service purposes and me spending thousands and thousands of dollars, a rental car should not be an issue. He said, "That's more money coming out of my pocket". Which in reality it isn't.
The worst part of the day was when he came into the room while me and my mother were signing contracts eating Cheetos and drinking soda right in front of our faces. His greediness and rude gestures/tone in his voice upset my mom and she expressed how unprofessional it was to not give me a courtesy car through the long wait. Blatantly he replied, "DUDE LISTEN, she is not getting a rental car. I'm losing too much money!!" Scott took it too far when he disrespected my mother by calling her dude. She was nearly in tears and Scott walked out with a smile on his face.
It is apparent that Customer Service and leadership qualities of Team Ford of Marietta Management DO NOT EXIST. I am absolutely appalled, disappointed, hurt, and angry. How me and my Mother were treated. This is entirely UNACCEPTABLE. This is BAD business. I will never recommend anyone to purchase their next vehicle from here. The dishonesty, lack of respect and customer service, and disrespectful acts has gone too far!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Just purchased a pre-owned Taurus, had a trade...this was the easiest transaction ever! NO BS! Great offer for my trade the first time, and a great price on the Taurus. Follow up after the sale has been great. If you are in the market for a pre-owned vehicle or a new Ford, this is the Dealership....don't even bother wasting your time other places...do your homework and go buy your car...you won't regret it.

5
★★★★★

Just purchased a pre-owned Taurus, had a trade...this was the easiest transaction ever! NO BS! Great offer for my trade the first time, and a great price on the Taurus. Follow up after the sale has been great. If you are in the market for a pre-owned vehicle or a new Ford, this is the Dealership....don't even bother wasting your time other places...do your homework and go buy your car...you won't regret it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a Ford Escape Limited. I knew I wanted white with tan interior, the salesman searched until he found what I was looking for. The financing took longer than expected, but overall it went well.

3
★★★☆☆

We purchased a Ford Escape Limited. I knew I wanted white with tan interior, the salesman searched until he found what I was looking for. The financing took longer than expected, but overall it went well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Be careful of pricing quoted over the phone, just got back from taking my f150 in to have work done. I was quoted $175 on the phone and $500 when I got there. In addition they charged $99 and did no work

0
★☆☆☆☆

Be careful of pricing quoted over the phone, just got back from taking my f150 in to have work done. I was quoted $175 on the phone and $500 when I got there. In addition they charged $99 and did no work

Cons: Service Department

.

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything we will definetly tell everyone we no about your services.

5
★★★★★

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything we will definetly tell everyone we no about your services.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything

2
★★★★★

Team ford of marietta showed a lot of class about doing business they were very polite and upfront about everything thanks William for everything

Pros: Friendly and polite

Cons: wait time

.

I purchased a 2008 Ford Ranger from William and he gave me a real good deal on this truck thanks alot for all your help Bob Corley was very fair with me thanks guys.

5
★★★★★

I purchased a 2008 Ford Ranger from William and he gave me a real good deal on this truck thanks alot for all your help Bob Corley was very fair with me thanks guys.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a 2008 Ford Ranger from William and I got a great deal on the truck I didnt see the vehicle online but they gave me there best price right off the back and it was so good I couldn't refuse thanks guys for everything.

2
★★★★★

I purchased a 2008 Ford Ranger from William and I got a great deal on the truck I didnt see the vehicle online but they gave me there best price right off the back and it was so good I couldn't refuse thanks guys for everything.

Pros: excellent sales professional William especially

Cons: none

.

great place to buy a car I had one of the best sales experience of car buying ever. William was great he did what other dealers dont he listen and got the job done.

5
★★★★★

great place to buy a car I had one of the best sales experience of car buying ever. William was great he did what other dealers dont he listen and got the job done.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had one of the best sales experience of car buying ever. William Frieson This is actually my second car purchasing from team ford marietta and both times was great thanks will

2
★★★★★

I had one of the best sales experience of car buying ever. William Frieson This is actually my second car purchasing from team ford marietta and both times was great thanks will

Pros: excellent no pressure place

Cons: to long to get to finance department

.

great place to buy a car mark bousquet was very helpful also with service.would recommend them to everybody. price was right and also the trade in value

5
★★★★★

great place to buy a car mark bousquet was very helpful also with service.would recommend them to everybody. price was right and also the trade in value

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Overall the sales experience was excellent. My sales associate (Mark Bousquet) was great at all aspects of the sale. He help me in the selection of the vehicle, the sales price negotiation, and the financing options as well. This was also very good due to the fact he had several customers at the dealership, but managed to ensure that my pruchase went well. I would recommend Mark and his Team Ford Staff to anyone looking to purchase a vehicle in the future.

2
★★★★★

Overall the sales experience was excellent. My sales associate (Mark Bousquet) was great at all aspects of the sale. He help me in the selection of the vehicle, the sales price negotiation, and the financing options as well. This was also very good due to the fact he had several customers at the dealership, but managed to ensure that my pruchase went well. I would recommend Mark and his Team Ford Staff to anyone looking to purchase a vehicle in the future.

Pros: GREAT OVERALL SERVICE AND EXPERIENCE. VERY NICE DEALERSHIP

Cons: NONE

.

I purchased a 2009 Ford Ranger yesterday and the services I received from Will was great the overall experience from the dealership was awsome highly recommend doing business with.

5
★★★★★

I purchased a 2009 Ford Ranger yesterday and the services I received from Will was great the overall experience from the dealership was awsome highly recommend doing business with.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i got a ford escape from team ford in marietta one of my best times in buying a car tyrone tucker was great. not like the time i went to bill heard 6 hrs in the finance office.

2
★★★★★

i got a ford escape from team ford in marietta one of my best times in buying a car tyrone tucker was great. not like the time i went to bill heard 6 hrs in the finance office.

Pros: best dealership in town

Cons: none

.

my salesman name was William and he was very curtious and friendly most of all he gave me the best deal in the whole city i was shopping for a 09 ford ranger for about a month before finding this dealership on line he made my buying process very enjoyable thanks william and staff referrals are coming.

2
★★★★★

my salesman name was William and he was very curtious and friendly most of all he gave me the best deal in the whole city i was shopping for a 09 ford ranger for about a month before finding this dealership on line he made my buying process very enjoyable thanks william and staff referrals are coming.

Pros: friendly staff

Cons: wait

.

i bought a taurus x off of mark bousquet he took his time to get me the best price also help me with pin stripes on the car.very good visit to that dealership

5
★★★★★

i bought a taurus x off of mark bousquet he took his time to get me the best price also help me with pin stripes on the car.very good visit to that dealership

Was this review helpful to you?
Ratings_icons Ratings_icons

.

team ford of marietta was perfect mark bousquet very helpful and freindly would recommend this dealership to any body service dept very friendly along with finance

5
★★★★★

team ford of marietta was perfect mark bousquet very helpful and freindly would recommend this dealership to any body service dept very friendly along with finance

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a 2009 Ford Focus from William Frieson and he was very knowlegable about his products and not only got me the deal I was hoping for he beat the deal I was looking for thanks alot

5
★★★★★

I purchased a 2009 Ford Focus from William Frieson and he was very knowlegable about his products and not only got me the deal I was hoping for he beat the deal I was looking for thanks alot

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a 2009 Ford Focus from William Frieson and he was very knowlegable about his products and not only got me the deal I was hoping for he beat the deal I was looking for thanks alot

2
★★★★★

I purchased a 2009 Ford Focus from William Frieson and he was very knowlegable about his products and not only got me the deal I was hoping for he beat the deal I was looking for thanks alot

Pros: excellent Costumer Service

Cons: waiting for finance

.

I had one of the best sales experience of car buying ever. William Frieson really went out of his way to make sure my experience was superb AAAAAA+++++ would definitely recommend William if ever in the market to buy a new or used vehicle;)

5
★★★★★

I had one of the best sales experience of car buying ever. William Frieson really went out of his way to make sure my experience was superb AAAAAA+++++ would definitely recommend William if ever in the market to buy a new or used vehicle;)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had one of the best sales experience of car buying ever. William Frieson really went out of his way to make sure my experience was superb AAAAAA+++++ would definitely recommend William if ever in the market to buy a new or used vehicle;)

2
★★★★★

I had one of the best sales experience of car buying ever. William Frieson really went out of his way to make sure my experience was superb AAAAAA+++++ would definitely recommend William if ever in the market to buy a new or used vehicle;)

Pros: William Frieson is the best salesman in GEORGIA

Cons: NONE

 

Wait, you're the expert.

If you've been to or used Marietta Ford, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review