American Lube Fast

★☆☆☆☆

About American Lube Fast

Details
Hours
Mon - Fri, 8am - 6pm; Sat, 8am - 5pm; Sun, closed
1.0 3
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I live nearby and thought this would be a good place to go for an oil change. "No line, No wait", the sign said.
The line was short, and now I know why. First, I had to wait while the employees flirted with the customer in line behind me. Then, I had to wait while they explained to me how a car works. I had to wait while they tried to sell me services I have performed somewhere else. Then, after all of that waiting, I had to wait to pay. They only offered to come to the register and take my money after I got in my car to leave. I was so angry I threw the money down and left. Obviously, I will not return.

0
★☆☆☆☆

I live nearby and thought this would be a good place to go for an oil change. "No line, No wait", the sign said.
The line was short, and now I know why. First, I had to wait while the employees flirted with the customer in line behind me. Then, I had to wait while they explained to me how a car works. I had to wait while they tried to sell me services I have performed somewhere else. Then, after all of that waiting, I had to wait to pay. They only offered to come to the register and take my money after I got in my car to leave. I was so angry I threw the money down and left. Obviously, I will not return.

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Went to the Druid Hills location for an oil change the end of April. Told the manager the air filter was fine (I had just changed it) so please don't bother. He started removing the air filter anyway. When I demanded that he stop, he told me he was doing it anyway, whether I liked it or not, because he would get fired if he did not. The only way to stop him would have been by force. If the oil had not been drained and not refilled yet, I probably would have closed the hood on his arms. What a jerk they have running the location. I'll never go back. Great way to treat a customer.

1
★☆☆☆☆

Went to the Druid Hills location for an oil change the end of April. Told the manager the air filter was fine (I had just changed it) so please don't bother. He started removing the air filter anyway. When I demanded that he stop, he told me he was doing it anyway, whether I liked it or not, because he would get fired if he did not. The only way to stop him would have been by force. If the oil had not been drained and not refilled yet, I probably would have closed the hood on his arms. What a jerk they have running the location. I'll never go back. Great way to treat a customer.

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Went to the Druid Hills location for an oil change the end of April. Told the manager the air filter was fine (I had just changed it) so please don't bother. He started removing the air filter anyway. When I demanded that he stop, he told me he was doing it anyway, whether I liked it or not, because he would get fired if he did not. The only way to stop him would have been by force. If the oil had not been drained and not refilled yet, I probably would have closed the hood on his arms. What a bad employee they have running the location. I'll never go back. Great way to treat a customer.

0
★☆☆☆☆

Went to the Druid Hills location for an oil change the end of April. Told the manager the air filter was fine (I had just changed it) so please don't bother. He started removing the air filter anyway. When I demanded that he stop, he told me he was doing it anyway, whether I liked it or not, because he would get fired if he did not. The only way to stop him would have been by force. If the oil had not been drained and not refilled yet, I probably would have closed the hood on his arms. What a bad employee they have running the location. I'll never go back. Great way to treat a customer.

Cons: Won't follow directions of customer

 

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