Rooms To Go

★★★☆☆
  • 2330 Pleasant Hill Rd

    Duluth, GA 30096

    Cross street: at Satellite Blvd NW

    Map & Directions
  • 770-622-6844

About Rooms To Go

Details
Hours
M-Sa 10-9, Su 11-6

Home & Garden

Home & Garden
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Outrageous Interiors

335 Peachtree Industrial Blvd 100 Suwanee, GA

2.5 2
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I bought a (what I thought) nice sectional for my living room, spent a couple grand! Everything nice for a month or so until the first incliner broke, called customer service, they sent a tech and he said they had to order the part. Part shows up 3 weeks later, call back to schedule repair. Guy shows up and says it is the wrong part! They reorder the part. While we are waiting for the part to reship another incliner breaks, we call C/S again, explain what broke and say save your technician an extra trip, send another mechinism. finally both show up via UPS, we call again to setup the repairs to both incliners... Tech shows up today and says "what? You have 2 borken mechinisms? I dont have time to fix both... after almost 2 hours, he gets 1/2 of one mechinism replaced and says he has to go to his next appt. Oh yea, and you can't recline the chair because the repair is not complete.

WTF?

He goes on to say they will try and send another technician tomorrow to complete the repair to the 1st seat, they may need to send in the love seat to their shop to repair!

Long story short... their C/S sucks as much as their furniture... SHOP ELSEWHERE!!!

1
★☆☆☆☆

I bought a (what I thought) nice sectional for my living room, spent a couple grand! Everything nice for a month or so until the first incliner broke, called customer service, they sent a tech and he said they had to order the part. Part shows up 3 weeks later, call back to schedule repair. Guy shows up and says it is the wrong part! They reorder the part. While we are waiting for the part to reship another incliner breaks, we call C/S again, explain what broke and say save your technician an extra trip, send another mechinism. finally both show up via UPS, we call again to setup the repairs to both incliners... Tech shows up today and says "what? You have 2 borken mechinisms? I dont have time to fix both... after almost 2 hours, he gets 1/2 of one mechinism replaced and says he has to go to his next appt. Oh yea, and you can't recline the chair because the repair is not complete.

WTF?

He goes on to say they will try and send another technician tomorrow to complete the repair to the 1st seat, they may need to send in the love seat to their shop to repair!

Long story short... their C/S sucks as much as their furniture... SHOP ELSEWHERE!!!

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.

They have a lot of selections and the delivery is the next day. The furniture is stylish and kids like them. The sales men there are very helpful. The price is good.

4
★★★★☆

They have a lot of selections and the delivery is the next day. The furniture is stylish and kids like them. The sales men there are very helpful. The price is good.

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Editorial from

Discounted room packages with an assortment of matching furniture for bedrooms, dining rooms, living rooms, more; single pieces also available.

 

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