Stylus Furnishings Inc

★☆☆☆☆

About Stylus Furnishings Inc

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I am a very dissatisfied customer.The furniture is nice but customer satisfaction doesn't matter much. I put 1/2 down on 4 barstools that were not in stock. I was told it would take 5 weeks. I didn't want to buy anything that took longer. The salesman called the manufacture to make sure of the timeframe while I was there. After 5 weeks I never heard from the store.I called them and was told it would take 8 weeks instead. Today at 8 weeks I was told it will take another 10 days. I asked for my money back but the lady salesperson there said she's not authorized to give refunds. She said I paid with a debit card the money is already deducted from my account, but she can't just credit it back to the same account????? When I asked to speak to the owner (Mr. Vo) she told me she wasn't allowed to contact him or have him contact me.I wouldn't recommend this store to my enemies. I'm old school I believe in customer satisfaction and fairness.

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★☆☆☆☆

I am a very dissatisfied customer.The furniture is nice but customer satisfaction doesn't matter much. I put 1/2 down on 4 barstools that were not in stock. I was told it would take 5 weeks. I didn't want to buy anything that took longer. The salesman called the manufacture to make sure of the timeframe while I was there. After 5 weeks I never heard from the store.I called them and was told it would take 8 weeks instead. Today at 8 weeks I was told it will take another 10 days. I asked for my money back but the lady salesperson there said she's not authorized to give refunds. She said I paid with a debit card the money is already deducted from my account, but she can't just credit it back to the same account????? When I asked to speak to the owner (Mr. Vo) she told me she wasn't allowed to contact him or have him contact me.I wouldn't recommend this store to my enemies. I'm old school I believe in customer satisfaction and fairness.

Pros: Pretty furniture

Cons: Customer Satisfaction Lacking Much

 

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