Guide One Insurance

★☆☆☆☆
  • 2305 W Park Place Blvd Ste A

    Stone Mountain, GA 30087

    Map & Directions
  • 770-918-8666

About Guide One Insurance

Details
Hours
Mon-Thu 8am-4:30pm, Fri 8am-3:30pm

Insurance

Insurance
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I have so far not been pleased at all with Guide One, Stone Mountain. My AC went out on Aug. 26. I got a call this morning(Sept. 2-7-days later) telling me they will replace my AC for 2548.20. I have a 500. deductible so they will pay 2048.20. I was told 3yr's ago to replace my unit would be 3200.00. The Rep. from Guide one said, well prices change. I said you mean it's cheaper now (ha). Anyway i'm in Soith Georgia and it is HOT! So the company I'm using (have been for 20 yr's.) sd. he w could come out tomorrow, and finish by Monday. Even though it's a holiday. I ask my agent for a hotel room, after checking prices it's 52.00 a day. Not bad! Guide one say's they shouldn't have to pay this, because THEY SAY they offered to fix it last Monday, NOT TRUE, . Anyway, I'm trying to get this resolved so I will let you know how it turns out.

PS I have to pay the difference if Guide One want pay... I have coverage for replacement like new, and a room. I pay it too....High price for something you have to fight for.

HOT IN GEORGIA!!!!!

Just got a call from Steve of Guide one Stone Mountain, he said as far as the Motel, he would have to check in to it, that it had to be a case of not able to live in. I said that's me, it's unbareable. He say's it will take me a few business day's to find out, he said not today probabably not tomorrow. WOW, those are hte day's that I requested, what do you think? GUIDE ONE IS A GONNA FOR ME!!!!

1
★☆☆☆☆

I have so far not been pleased at all with Guide One, Stone Mountain. My AC went out on Aug. 26. I got a call this morning(Sept. 2-7-days later) telling me they will replace my AC for 2548.20. I have a 500. deductible so they will pay 2048.20. I was told 3yr's ago to replace my unit would be 3200.00. The Rep. from Guide one said, well prices change. I said you mean it's cheaper now (ha). Anyway i'm in Soith Georgia and it is HOT! So the company I'm using (have been for 20 yr's.) sd. he w could come out tomorrow, and finish by Monday. Even though it's a holiday. I ask my agent for a hotel room, after checking prices it's 52.00 a day. Not bad! Guide one say's they shouldn't have to pay this, because THEY SAY they offered to fix it last Monday, NOT TRUE, . Anyway, I'm trying to get this resolved so I will let you know how it turns out.

PS I have to pay the difference if Guide One want pay... I have coverage for replacement like new, and a room. I pay it too....High price for something you have to fight for.

HOT IN GEORGIA!!!!!

Just got a call from Steve of Guide one Stone Mountain, he said as far as the Motel, he would have to check in to it, that it had to be a case of not able to live in. I said that's me, it's unbareable. He say's it will take me a few business day's to find out, he said not today probabably not tomorrow. WOW, those are hte day's that I requested, what do you think? GUIDE ONE IS A GONNA FOR ME!!!!

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