Victoria's Bridal & Formal Wr

★★☆☆☆

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Tried numerous places before hand and got poor service. Never going back to David's Bridal in Augusta again... Told me could not order my particular dress even though I saw a girl walk out of the dressing room in it. Had to get it in Columbus, Ga. Otherwise very helpful with bridesmaids dresses although the order was made on July 12 and dresses not coming until October 15. One dress is already here but can't get it till rest arrive. A bit on the pricey side when it comes to the veils and accessories. The seamstress is very helpful and knowledgeable. Promised they would ship bridesmaids dresses to my girls (they are all over state) still waiting to see if it happens... All-in-all, not the worst place but they could be a bit more helpful in the decision process. I had to keep looking for a salesperson to answer questions...

3
★★★☆☆

Tried numerous places before hand and got poor service. Never going back to David's Bridal in Augusta again... Told me could not order my particular dress even though I saw a girl walk out of the dressing room in it. Had to get it in Columbus, Ga. Otherwise very helpful with bridesmaids dresses although the order was made on July 12 and dresses not coming until October 15. One dress is already here but can't get it till rest arrive. A bit on the pricey side when it comes to the veils and accessories. The seamstress is very helpful and knowledgeable. Promised they would ship bridesmaids dresses to my girls (they are all over state) still waiting to see if it happens... All-in-all, not the worst place but they could be a bit more helpful in the decision process. I had to keep looking for a salesperson to answer questions...

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Victoria Bridals- I ordered my Dream Wedding Dress 2 Months in advance at VB. I was called & told my dress was in and to come in on 6/12/07 at 5:30p for fitting. When I arrived, was then told the Dress was not there. I overheard being referred to by Staff as "THAT WOMAN". Was then told to come back the next day per Dress will definitely be in. When I arrived again, the WRONG Dress was there. VB finally, reluctantly acknowledge they had ordered the wrong Style Number. VB did nothing to right this wrong with me. Instead tried to sell me an ugly gown for $200 more and said I must pay the fitting fee, as well. Didn't try to make any financial adjustments, nor offsets for my stress, inconvenience and their mistake & negative attitude. Didn't even try to get company to overnight the correct dress. I am now 2 weeks(7/1/07) from my Big Day and have NO Gown. Their Customer Service & attitude ABSOLUTELY Stinks. They don't try to please customer, nor right their wrong. Stay Away, Run for your Life...There are too many Great Bridal Shops out there. VB is definitely not one of them!

1
★☆☆☆☆

Victoria Bridals- I ordered my Dream Wedding Dress 2 Months in advance at VB. I was called & told my dress was in and to come in on 6/12/07 at 5:30p for fitting. When I arrived, was then told the Dress was not there. I overheard being referred to by Staff as "THAT WOMAN". Was then told to come back the next day per Dress will definitely be in. When I arrived again, the WRONG Dress was there. VB finally, reluctantly acknowledge they had ordered the wrong Style Number. VB did nothing to right this wrong with me. Instead tried to sell me an ugly gown for $200 more and said I must pay the fitting fee, as well. Didn't try to make any financial adjustments, nor offsets for my stress, inconvenience and their mistake & negative attitude. Didn't even try to get company to overnight the correct dress. I am now 2 weeks(7/1/07) from my Big Day and have NO Gown. Their Customer Service & attitude ABSOLUTELY Stinks. They don't try to please customer, nor right their wrong. Stay Away, Run for your Life...There are too many Great Bridal Shops out there. VB is definitely not one of them!

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