McDonald's

★★☆☆☆
  • 2215 Shorter Ave

    Rome, GA 30165

    Map & Directions
  • 706-234-0622

About McDonald's

Categories
  • Fast Food Restaurants
  • Restaurants
  • Breakfast
  • Frozen Yogurt
  • Coffeehouses
  • Hamburgers
  • Salads
  • Sandwich Shops
Details
  • Carry Out
Hours
M-Su 24hr
Services
  • PlayLand
  • DriveThru
  • WiFi
  • GiftCards
  • MobileOffers
  • MobileOrdering
  • Indoor Dining Available
  • Indoor PlayPlace Available

Food

Food
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Chick-Fil-A

264 Shorter Ave NW Rome, GA

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Taco Bell

1802 Turner McCall Blvd SW Rome, GA

2.0 2
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I don't know whose idea it was to put two drive-thrus at this McDonalds, but it doesn't make the line go any faster. In fact it is slower. You still have only one person taking orders at any one time, and I can't tell you how many times I have heard the word "car swap" and see customers handing orders back through the window. I personally spent 15 minutes in line more than once, because the wrong order was handed out.

As a customer who visited this restaurant before it was "renovated" I can honestly say that the drive-thru lane was faster when it was just a single lane. Not to mention the frustration when you get "cut-off" twice by customers in the other lane. This is needless frustration for a slower service. I can't tell you how many times I actually make it a point to enter town from the east side, merely to avoid this simple frustration.

My other complaint is that this restaurant is a franchise, which means their price is generally higher than the standard McDonalds. You know that McDouble that is advertised for $1.00 on T.V.? They were selling it for $1.30 a few months ago, while the corporate one at Mt. Berry and on Turner were selling it for the $1.00 advertised price.

0
★☆☆☆☆

I don't know whose idea it was to put two drive-thrus at this McDonalds, but it doesn't make the line go any faster. In fact it is slower. You still have only one person taking orders at any one time, and I can't tell you how many times I have heard the word "car swap" and see customers handing orders back through the window. I personally spent 15 minutes in line more than once, because the wrong order was handed out.

As a customer who visited this restaurant before it was "renovated" I can honestly say that the drive-thru lane was faster when it was just a single lane. Not to mention the frustration when you get "cut-off" twice by customers in the other lane. This is needless frustration for a slower service. I can't tell you how many times I actually make it a point to enter town from the east side, merely to avoid this simple frustration.

My other complaint is that this restaurant is a franchise, which means their price is generally higher than the standard McDonalds. You know that McDouble that is advertised for $1.00 on T.V.? They were selling it for $1.30 a few months ago, while the corporate one at Mt. Berry and on Turner were selling it for the $1.00 advertised price.

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It amazes me...how can you leave the chicken nuggets out of the happy meal? I don't know but you did! How can you leave the fries out of a happy meal? I don't know but you did!

On 2 seperate occasions you have left out food from happy meals. That is not all though. You constanly forget napkins or straws. Come on...it's fast food. You need to get it together.

I will say that your breakfast staff is usually very good.

My husband and kids usually get McD's twice a month and it does seem like there is always a problem with the order.

3
★★★☆☆

It amazes me...how can you leave the chicken nuggets out of the happy meal? I don't know but you did! How can you leave the fries out of a happy meal? I don't know but you did!

On 2 seperate occasions you have left out food from happy meals. That is not all though. You constanly forget napkins or straws. Come on...it's fast food. You need to get it together.

I will say that your breakfast staff is usually very good.

My husband and kids usually get McD's twice a month and it does seem like there is always a problem with the order.

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Message from McDonald's

Come visit us at 2215 Shorter Ave in Rome. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

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