Decatur Cleaners

★★☆☆☆

About Decatur Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 5pm; Sun, closed

Personal Services

Personal Services
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Kwik Kleen Cleaners

406 Bellemeade St Sw Decatur, AL

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Four Seasons Dry Cleaners

204 Austinville Rd SW Decatur, AL

2.0 3
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I live right nearby this place, so I've given it the benefit of the doubt several times but no more. (1) The staff is incredibly rude. They misplaced one of my shirts, which I can be understanding about. Its only a slight inconvenience and I can wear other shirts. However the lady of staff basically said "oh, we are missing your shirt, that'll be $6" and when I asked for any explanation as to what about my shirt, she was very rude and condescending and gave me no indication when it will be there. (2) This is the only dry cleaners I have used that do not fold the arms over the middle with a clasp. Here they just dangle to the side which leads me to ... (3) The shirts are almost wrinkled. Especially the arms. (4) They are also not cheap nor fast.

1
★☆☆☆☆

I live right nearby this place, so I've given it the benefit of the doubt several times but no more. (1) The staff is incredibly rude. They misplaced one of my shirts, which I can be understanding about. Its only a slight inconvenience and I can wear other shirts. However the lady of staff basically said "oh, we are missing your shirt, that'll be $6" and when I asked for any explanation as to what about my shirt, she was very rude and condescending and gave me no indication when it will be there. (2) This is the only dry cleaners I have used that do not fold the arms over the middle with a clasp. Here they just dangle to the side which leads me to ... (3) The shirts are almost wrinkled. Especially the arms. (4) They are also not cheap nor fast.

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Being a resident of our small city I tried to patron this establishment several times. They charge more than most cleaners in the area and take longer. My first order came back packed with wrinkles and poorly folded. I decided to try them again and asked for next day service, for which they charged me a premium. The clothes came back again poorly packed and folded. I decided not to use them ever again. Our city is also environmentally conscious and they use harmful chemicals. I gave them another chance because they are close to my house. This time they damaged my favorite shirt, kept it for over 3 weeks for repairs, and when they could not fix it, they told me to take the shirt back to the original merchant, even though they damaged it. I will never use them again. Third times the charm.

1
★☆☆☆☆

Being a resident of our small city I tried to patron this establishment several times. They charge more than most cleaners in the area and take longer. My first order came back packed with wrinkles and poorly folded. I decided to try them again and asked for next day service, for which they charged me a premium. The clothes came back again poorly packed and folded. I decided not to use them ever again. Our city is also environmentally conscious and they use harmful chemicals. I gave them another chance because they are close to my house. This time they damaged my favorite shirt, kept it for over 3 weeks for repairs, and when they could not fix it, they told me to take the shirt back to the original merchant, even though they damaged it. I will never use them again. Third times the charm.

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On the rare occasion we need dry cleaning services, we go to Decatur Cleaners. I have always been pleased with the staff and with the quality of the cleaning. I also find that they have convenient hours. I feel that they are slightly overpriced, but maybe I'm just out of touch with the cost of dry cleaning.

4
★★★★☆

On the rare occasion we need dry cleaning services, we go to Decatur Cleaners. I have always been pleased with the staff and with the quality of the cleaning. I also find that they have convenient hours. I feel that they are slightly overpriced, but maybe I'm just out of touch with the cost of dry cleaning.

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