RooterPLUS

★★★☆☆
  • 5834 Bethelview Rd

    Cumming, GA 30040

    Map & Directions
  • 888-260-7986

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False advertising! They give customers a quote of 275.00 to pump a 1500 tank knowing that they will have to use a "crust buster" in order to complete the job once they've started the job and charge an additional 225.00! It gives the

3
★★★★★

False advertising! They give customers a quote of 275.00 to pump a 1500 tank knowing that they will have to use a "crust buster" in order to complete the job once they've started the job and charge an additional 225.00! It gives the

.

Had a clog in the main drain going out to the septic tank. Called Rooter Plus and was immediately told that the septic tank probably needed pumped out. Techs came out and the fun started just as soon as they got the lid off the tank. Was

3
★★★★★

Had a clog in the main drain going out to the septic tank. Called Rooter Plus and was immediately told that the septic tank probably needed pumped out. Techs came out and the fun started just as soon as they got the lid off the tank. Was

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$195 my ass,more like $800.will never use them again,lesson learned

3
★★★★★

$195 my ass,more like $800.will never use them again,lesson learned

.

They did a great job on fixing the piped on my shower last weekend. I called on such short notice and they complied in a very professional manner.

3
★★★★★

They did a great job on fixing the piped on my shower last weekend. I called on such short notice and they complied in a very professional manner.

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dont ever hire this company they are a rip off

3
★★★★★

dont ever hire this company they are a rip off

.

Cheapest in town they say.....until they pull onto your property and tell you something is wrong and threaten you with a lien on your property. The owner of this business must have tiny balls cause a real man would never do this to people.

3
★★★★★

Cheapest in town they say.....until they pull onto your property and tell you something is wrong and threaten you with a lien on your property. The owner of this business must have tiny balls cause a real man would never do this to people.

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I hire this company (Rooter Plus) on may 2012 to empty my septic tank, they charge me 580.00, their add said 195.00 for 1000 gallon tank and 295.00 for a 1500 tank, their plumer assume right away that my tank was 1500 tank and charge me

3
★★★★★

I hire this company (Rooter Plus) on may 2012 to empty my septic tank, they charge me 580.00, their add said 195.00 for 1000 gallon tank and 295.00 for a 1500 tank, their plumer assume right away that my tank was 1500 tank and charge me

.

Do you have septic tank problems? call ROOTER PLUS /// they lie about every thing .Number 1 flush and clean the septic tank without water because they broke my water pipe and water was cut off the entire time they were here. Number 2

3
★★★★★

Do you have septic tank problems? call ROOTER PLUS /// they lie about every thing .Number 1 flush and clean the septic tank without water because they broke my water pipe and water was cut off the entire time they were here. Number 2

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This is by far the most unprofessional company I have ever dealt with. They advertise free estimate and $195 special, then add extra fees. The manager went on a tirade about how they do not make money charging only $195 and have to find other problems to stay in business. Bad reviews on all websites. Beware.

1
★☆☆☆☆

This is by far the most unprofessional company I have ever dealt with. They advertise free estimate and $195 special, then add extra fees. The manager went on a tirade about how they do not make money charging only $195 and have to find other problems to stay in business. Bad reviews on all websites. Beware.

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Biggest Rip-off; cheater: Please stay away from this company.\r
To pump a septic tank, the bait price was $195.00.\r
When 2 techs came, I told them that the depth is 4'.\r
Jorge said, "then it is $350". He didn't write anything down on

3
★★★★★

Biggest Rip-off; cheater: Please stay away from this company.\r
To pump a septic tank, the bait price was $195.00.\r
When 2 techs came, I told them that the depth is 4'.\r
Jorge said, "then it is $350". He didn't write anything down on

.

AVOID this company or you will likely be taken advantage of. They promise free estimates and then threaten to charge you a $260.00 ""diagnostic"" fee if you tell them their estimate is far to high and that you will be getting other estimates prior to commiting. The estimate I was given was almost $600.00 to simply repair a leaking water pipe. Since the material costs for such a repair is less than $10.00 and the labor time less than an hour, I was being ripped off by amost $500.00. The technician became angry and told me that I was trying to take advantage of him by having him do a free diagnostic (this was supposed to be a ""FREE"" estimate). When he saw that I was determined not to pay such a fee he adjusted the price by by about 20% which was indeed still to high. I only agreed to have the work done by this unethical company because of the hassle of finding an honest repair person do do the job at a reasonable fee and because I couldn't use my water without fear of water damage until the leak was repaired. Since I had already waited several days without regular water, I was rather forced to make this rash decision. I can at least say that the repair seems to have been done correctly although, I most certainly was taken to the proverbial cleaners. I recall that the last time I had such a simple water leak repaired it cost less than $100.00. Of course that was about five years ago. I suppose plumbers don't intend to suffer as most of us have during poor economic times. Needless to say, I shall never use or recommend this company.

0
★☆☆☆☆

AVOID this company or you will likely be taken advantage of. They promise free estimates and then threaten to charge you a $260.00 ""diagnostic"" fee if you tell them their estimate is far to high and that you will be getting other estimates prior to commiting. The estimate I was given was almost $600.00 to simply repair a leaking water pipe. Since the material costs for such a repair is less than $10.00 and the labor time less than an hour, I was being ripped off by amost $500.00. The technician became angry and told me that I was trying to take advantage of him by having him do a free diagnostic (this was supposed to be a ""FREE"" estimate). When he saw that I was determined not to pay such a fee he adjusted the price by by about 20% which was indeed still to high. I only agreed to have the work done by this unethical company because of the hassle of finding an honest repair person do do the job at a reasonable fee and because I couldn't use my water without fear of water damage until the leak was repaired. Since I had already waited several days without regular water, I was rather forced to make this rash decision. I can at least say that the repair seems to have been done correctly although, I most certainly was taken to the proverbial cleaners. I recall that the last time I had such a simple water leak repaired it cost less than $100.00. Of course that was about five years ago. I suppose plumbers don't intend to suffer as most of us have during poor economic times. Needless to say, I shall never use or recommend this company.

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I called to have my septic tank pumped. They did come very quickly, but within 5 minutes of being here, the tech (Richard) diagnosed a $2500 ""problem""- and this is before he even located my septic tank!! I asked about some water that was collecting in the front yard (septic tank is in the back yard)- wanted to see if he had an idea where the water might be coming from. He immediately and confidently tells me it is sewage, not water- that my fill lines wrap all the way around my house and down the front yard down to the road and they are blocked and need a chemical treatment and possibly more. He tells me this will START at $2500 and could go as high as $8000!!! That's insane!! When I ask about obtaining a plot of my septic lines to verify there are fill lines running where he says they are, he dismisses the idea and says it wouldn't change anything, the work still needs to be done. When I tell him I am uncomfortable with this and not prepared to spend that kind of money today, he cops an attitude and tells me if I want to waste $200 to have my tank pumped, he'll do it, but he doesn't agree. I told him that was in fact all I wanted and he finished the job with a major chip on his shoulder. \r\nSide note: my husband and I dug down where we thought the leak was coming from and found a 1"" plastic pvc pipe coming from the house which was actively draining clear water- this turned out to be a drain from our upstairs air conditioner unit. Also, I obtained a plat of my septic system and fill line DO NOT run in my front yard. Unbelievable.

0
★☆☆☆☆

I called to have my septic tank pumped. They did come very quickly, but within 5 minutes of being here, the tech (Richard) diagnosed a $2500 ""problem""- and this is before he even located my septic tank!! I asked about some water that was collecting in the front yard (septic tank is in the back yard)- wanted to see if he had an idea where the water might be coming from. He immediately and confidently tells me it is sewage, not water- that my fill lines wrap all the way around my house and down the front yard down to the road and they are blocked and need a chemical treatment and possibly more. He tells me this will START at $2500 and could go as high as $8000!!! That's insane!! When I ask about obtaining a plot of my septic lines to verify there are fill lines running where he says they are, he dismisses the idea and says it wouldn't change anything, the work still needs to be done. When I tell him I am uncomfortable with this and not prepared to spend that kind of money today, he cops an attitude and tells me if I want to waste $200 to have my tank pumped, he'll do it, but he doesn't agree. I told him that was in fact all I wanted and he finished the job with a major chip on his shoulder. \r\nSide note: my husband and I dug down where we thought the leak was coming from and found a 1"" plastic pvc pipe coming from the house which was actively draining clear water- this turned out to be a drain from our upstairs air conditioner unit. Also, I obtained a plat of my septic system and fill line DO NOT run in my front yard. Unbelievable.

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I had this company come out and estimate a toilet leak. The price they gave me was over $900!!!. Then, they went on to come up with more than $3,000 in repairs ... basically a new water heater, etc. I was absolutely speechless. \n\nI called the manufacturer of the unit and lo and behold -- it was under warranty. They shipped a new one out at NO charge. Furthermore, the unit is designed for homeowner installation and my friend put it in 15 minutes.\n\nIn the words of the manufacturer, not mine, ""That price is OBSCENE."" He further clarified that even new, the unit runs $115 retail. They wanted $900.\n\nSTAY AWAY.\n\nWhat makes me even more irate, the billy bob they sent will talk your ear off about .... honesty. OMG.

0
★☆☆☆☆

I had this company come out and estimate a toilet leak. The price they gave me was over $900!!!. Then, they went on to come up with more than $3,000 in repairs ... basically a new water heater, etc. I was absolutely speechless. \n\nI called the manufacturer of the unit and lo and behold -- it was under warranty. They shipped a new one out at NO charge. Furthermore, the unit is designed for homeowner installation and my friend put it in 15 minutes.\n\nIn the words of the manufacturer, not mine, ""That price is OBSCENE."" He further clarified that even new, the unit runs $115 retail. They wanted $900.\n\nSTAY AWAY.\n\nWhat makes me even more irate, the billy bob they sent will talk your ear off about .... honesty. OMG.

.

I have called this company twice and both times they have qouted $195 to pump a 1000 gal. tank. The first time they said they pumped more than 1000 even though the tank was a 1000 gallon tank. Charges amounted to double what they quoted. The second visit was the same approach with contrived reasons why the pump would be over $400 instead of the $195 they advertise. Don't look for a $195 pump from these guys!

0
★☆☆☆☆

I have called this company twice and both times they have qouted $195 to pump a 1000 gal. tank. The first time they said they pumped more than 1000 even though the tank was a 1000 gallon tank. Charges amounted to double what they quoted. The second visit was the same approach with contrived reasons why the pump would be over $400 instead of the $195 they advertise. Don't look for a $195 pump from these guys!

.

Yesterday I was totally ripped off by Rooter plus. I wanted the most economical way to fix the tank of my toilet. I called Mitch as I thought it might be leaking. After $190 repair it was worse as it then started intermitent filling up..swishing on its own. He returned and replaced the tank to bowl kit with lever for a total of $423.35...OUTRAGEOUS as a new toilet fitted is from $250-$300. I feel outraged

0
★☆☆☆☆

Yesterday I was totally ripped off by Rooter plus. I wanted the most economical way to fix the tank of my toilet. I called Mitch as I thought it might be leaking. After $190 repair it was worse as it then started intermitent filling up..swishing on its own. He returned and replaced the tank to bowl kit with lever for a total of $423.35...OUTRAGEOUS as a new toilet fitted is from $250-$300. I feel outraged

.

I had unexpected company arriving last Friday and my upstairs bathtub was not draining properly. I used whatever you can buy at any supermarket but still it did not do the job. So I Google for a plumbing service and Rooter Plus came up. I called them and they came out. The first quote they gave me was 267.85 the second quote was 237.17. I was in a bind so I paid them to do the work, put a snake in the the tub drain to open it up. I knew I was being taken advantage of but c'mon now $90.00? Greed is not a pretty thing.

0
★☆☆☆☆

I had unexpected company arriving last Friday and my upstairs bathtub was not draining properly. I used whatever you can buy at any supermarket but still it did not do the job. So I Google for a plumbing service and Rooter Plus came up. I called them and they came out. The first quote they gave me was 267.85 the second quote was 237.17. I was in a bind so I paid them to do the work, put a snake in the the tub drain to open it up. I knew I was being taken advantage of but c'mon now $90.00? Greed is not a pretty thing.

.

Please do not use this company. They are the biggest scam artist I have ever seen and they play on the homeowner's lack of knowledge. They will tell you that you need work done that is unecessary and costly! I called them for a $199 cleaning of my septic and ended up paying $1695 because when the tech started digging, sewage began to back in my basement...a problem I did not have before he arrived. In addition, he left without fixing the problem and stated that their plumber needed to come and finish the job. The plumber quoted me another $1750 to complete the job, which I refused to pay, and I ended up calling another plumber who fixed the problem for $300. Legal action needs to be taken against this company, and they need to be forced out of business.

0
★☆☆☆☆

Please do not use this company. They are the biggest scam artist I have ever seen and they play on the homeowner's lack of knowledge. They will tell you that you need work done that is unecessary and costly! I called them for a $199 cleaning of my septic and ended up paying $1695 because when the tech started digging, sewage began to back in my basement...a problem I did not have before he arrived. In addition, he left without fixing the problem and stated that their plumber needed to come and finish the job. The plumber quoted me another $1750 to complete the job, which I refused to pay, and I ended up calling another plumber who fixed the problem for $300. Legal action needs to be taken against this company, and they need to be forced out of business.

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A couple of weeks ago 8/30/2011, our bathtubs and toilet started overflowing due to some blockage. Anyway, we called RooterPlus/Inspector Drain Inc. and were quite impressed at the punctuality of their plumber, Mitch. He went ahead and took the steps to clear the stoppage and at the end of the process he showed us via camera that it was indeed done. YAY! we were back again and happily wrote a $560 dollar check to the guy. He noted on our receipt that the

0
★☆☆☆☆

A couple of weeks ago 8/30/2011, our bathtubs and toilet started overflowing due to some blockage. Anyway, we called RooterPlus/Inspector Drain Inc. and were quite impressed at the punctuality of their plumber, Mitch. He went ahead and took the steps to clear the stoppage and at the end of the process he showed us via camera that it was indeed done. YAY! we were back again and happily wrote a $560 dollar check to the guy. He noted on our receipt that the

.

I wish I saw the reviews before I got ripped off!!! A bill tp pump for $195 later became $3,000+ after the tech dug, exposing the tank, all withing a few minutes!!! Unfortunately, I ended up writing a check for over $500, yet my problem was not solved. DON'T BE TRICKED, THIS COMPANY IS A RIP OFF!!!. He played on my vulnerability knowing that the flooding in my basement is my priority. THE WORST was that he told me that I need some chemical which only a few companies like his have to unclog the pipe for >$300.Wilson Septic Tank (770-318-6750) spoke to him, and reprimanded him for ripping me off. Mr wilson came, put a rod in and unclog it in a matter of seconds!!!!!. He covered up and only charged me for travel time. I'm so glad there are still a few good people around. PLS RUN FROM ROOTER PLUS!

0
★☆☆☆☆

I wish I saw the reviews before I got ripped off!!! A bill tp pump for $195 later became $3,000+ after the tech dug, exposing the tank, all withing a few minutes!!! Unfortunately, I ended up writing a check for over $500, yet my problem was not solved. DON'T BE TRICKED, THIS COMPANY IS A RIP OFF!!!. He played on my vulnerability knowing that the flooding in my basement is my priority. THE WORST was that he told me that I need some chemical which only a few companies like his have to unclog the pipe for >$300.Wilson Septic Tank (770-318-6750) spoke to him, and reprimanded him for ripping me off. Mr wilson came, put a rod in and unclog it in a matter of seconds!!!!!. He covered up and only charged me for travel time. I'm so glad there are still a few good people around. PLS RUN FROM ROOTER PLUS!

.

UNBELIEVABLE is all I can say...3 broken lines later, sprinkler system, french drain and cable wire a torn up lawn all for a simple pump out of a 5 year old septic system...In addition to being told that my drain fields were not operating correctly and I needed to spend $9,000 to have new ones installed. Again I repeat my home is 5 years old. I then told the tech I would have to get a second opinion where his attitude completely changed towards me I think he actually thought I would write a check for $9,000. He then said well if you do not want to go that way we can flush the drain fields out for a small cost of $1,700.00, I still informed him I would need a second opinion as he then tried to scare me by telling me I will be in the position of backing up in a short 3 weeks if I do nothing. 3 OTHER companies have now informed me I have no drain field problems at all. Not only did they try to scam me, the price jumped to $714.00 for one 1500 tank one 1000 tank and 250.00 to remove toilet paper from the top. They then proceeded to park in my driveway and left me a quart of oil all over my newly pressure washed driveway. So I have a torn up lawn, 3 broken lines, oil in driveway was lied too and have over $500.00 in repairs alone. THANK God I have not paid them a RED CENT. I did not let this company bully me and will go to small claims court if I have too. PUT THIS LOW LIFE UNPROFESSIONAL COMPANY OUT OF BUSINESS....THE THREE COMPANIES I CALLED NEW EXACTLY WITHOUT ME SAYING WHO WAS OUT AT MY HOME!!! SCARY SCARY SCARY CALLING THE HEALTH DEPT. NOW AND BBB!

0
★☆☆☆☆

UNBELIEVABLE is all I can say...3 broken lines later, sprinkler system, french drain and cable wire a torn up lawn all for a simple pump out of a 5 year old septic system...In addition to being told that my drain fields were not operating correctly and I needed to spend $9,000 to have new ones installed. Again I repeat my home is 5 years old. I then told the tech I would have to get a second opinion where his attitude completely changed towards me I think he actually thought I would write a check for $9,000. He then said well if you do not want to go that way we can flush the drain fields out for a small cost of $1,700.00, I still informed him I would need a second opinion as he then tried to scare me by telling me I will be in the position of backing up in a short 3 weeks if I do nothing. 3 OTHER companies have now informed me I have no drain field problems at all. Not only did they try to scam me, the price jumped to $714.00 for one 1500 tank one 1000 tank and 250.00 to remove toilet paper from the top. They then proceeded to park in my driveway and left me a quart of oil all over my newly pressure washed driveway. So I have a torn up lawn, 3 broken lines, oil in driveway was lied too and have over $500.00 in repairs alone. THANK God I have not paid them a RED CENT. I did not let this company bully me and will go to small claims court if I have too. PUT THIS LOW LIFE UNPROFESSIONAL COMPANY OUT OF BUSINESS....THE THREE COMPANIES I CALLED NEW EXACTLY WITHOUT ME SAYING WHO WAS OUT AT MY HOME!!! SCARY SCARY SCARY CALLING THE HEALTH DEPT. NOW AND BBB!

.

I called twice to ask about their low pump out price. I was told that they can offer such a low price because they take their tanks to an area that charges one low fee. They came to my house and immediately began up charging...charging for things I was never told about on the phone, even though I mentioned my situation. My husband sent them packing......Shame on you....Consumers Beware....

0
★☆☆☆☆

I called twice to ask about their low pump out price. I was told that they can offer such a low price because they take their tanks to an area that charges one low fee. They came to my house and immediately began up charging...charging for things I was never told about on the phone, even though I mentioned my situation. My husband sent them packing......Shame on you....Consumers Beware....

.

Avoid this company. They will up-sell you with products and services that you do not need. I received a low-ball quote to pump my septic tank. When they were finished they gave me a bill for over $3,000. I have spoken with the Forsyth Health Department and they have had many complaints with RooterPLUS. There are other companies in this line of work that are trustworthy and honest. This company has no ethics or morals. Their owner refused to speak with me. Save yourself $1,000s and do not use this organization. Put this company out of business.

0
★☆☆☆☆

Avoid this company. They will up-sell you with products and services that you do not need. I received a low-ball quote to pump my septic tank. When they were finished they gave me a bill for over $3,000. I have spoken with the Forsyth Health Department and they have had many complaints with RooterPLUS. There are other companies in this line of work that are trustworthy and honest. This company has no ethics or morals. Their owner refused to speak with me. Save yourself $1,000s and do not use this organization. Put this company out of business.

.

On owners message, even on this sight, Rooter Plus writes \r\n-60 Minute Service \r\n-Free Estimates \r\n-NO EXTRA CHARGES!!!!!\r\n\r\nWell, I'll give them the first two .... but as far as the second. .... NO!!!\r\n\r\nLast week my husband was taking a shower and realized the tub wasn't draining quickly. We hoped it would last till pay day ..... it didn't. ...... Since we have only owned the house for a year (30 yr. old home) we had been worried about the health of the septic system. \r\nWe had no choice but to call around for the cheapest price ... Rooter Plus quoted us $195 to pump out our tank (imagine how releived we were)...... only when they got there, they said they had to charge us an extra $100 to dig to get to it??? It's a septic tank, they are in the ground right? It took him all of 10 minutes to dig it up with his equipment. Ironically, since we told him that we only had about $300 till pay day, he up-charged us to that amont. FISHY FISHY ....\r\nThen when he was finished the toilet still wouldn't flush .... he said there were roots in the line and if we wanted him to clear it out it would be an extra $460!!!! Money he knew we didn't have. \r\nMy husband told him not to fill in the hole but put the cover stone back on, that way, when we called another company, they wouldn't try to charge us another $100 to dig it up. Problem is, we didn't notice until he was gone that the coverstone wasn't on there properly and we could see into the tank. \r\nI called the dispatcher and told him that since it was going to be a few days until we could afford to get someone else out they needed to come back and seat that stone. He told me ""no, your husband told the tech to leave it that way, and that he was going to crawl in there and fix it himself"", I told him that he was mistaken, the tech was told to leave the hole but cover the tank and he couldn't crawl in the hole since it was a 2 in gap, and he couldn't move an 800lb. stone by himself! They refused to come back out and that's when I started to lose it. ..... I told him how shameful they were for all of the extra charges they claim not to charge, to basically steal my money. After he called me a liar, I ...well.... lost my temper.\r\nAfter I cooled off, I called the HQ to speak to who was in charge and tell her what happened. She was very nice, but in the end, did nothing. \r\nI called out another company the next day to help us. (Now, charging on the credit card). ..... Over the phone, he said $190 to snake the drain, and gauranteed, no extra charges. He came out, had it fixed in 25 minutes and he was even nice enough, to get his equipment off his truck (FOR FREE) to put the cover stone back on. He said, of course he doesn't charge to dig down to a tank ... and boy did we get ripped!! If we had went with the other company first, it would have been $340 total, when they encountered a problem they would have fixed it free of charge. We ended up spending $150 more than we needed to. Again, money we really didn't have to spend. We lost days worth of pay because of this dishonest, greedy, and LAZY company. \r\nThe dispatcher I was talking to the previous day on the phone (when I lost my temper) had during the conversation stated that he knew he didn't have the lowest prices in the industry (Well when I called to schedule and told them my budget, he should have warned me). And I told him that I read the reviews here and had wished I had done so to start with. He said well, only people who are unhappy write reviews, not happy people. Well, you just earned yourself another bad review buddy. And yes, everything I screamed at you in the heat of passion, was TRUE!!!!!\r\n\r\nTHE OTHER COMPANY WAS SKYLINE .... Don't be fooled by Rooter Plus' bait and switch low pricing. They are CROOKS!!!!!

0
★☆☆☆☆

On owners message, even on this sight, Rooter Plus writes \r\n-60 Minute Service \r\n-Free Estimates \r\n-NO EXTRA CHARGES!!!!!\r\n\r\nWell, I'll give them the first two .... but as far as the second. .... NO!!!\r\n\r\nLast week my husband was taking a shower and realized the tub wasn't draining quickly. We hoped it would last till pay day ..... it didn't. ...... Since we have only owned the house for a year (30 yr. old home) we had been worried about the health of the septic system. \r\nWe had no choice but to call around for the cheapest price ... Rooter Plus quoted us $195 to pump out our tank (imagine how releived we were)...... only when they got there, they said they had to charge us an extra $100 to dig to get to it??? It's a septic tank, they are in the ground right? It took him all of 10 minutes to dig it up with his equipment. Ironically, since we told him that we only had about $300 till pay day, he up-charged us to that amont. FISHY FISHY ....\r\nThen when he was finished the toilet still wouldn't flush .... he said there were roots in the line and if we wanted him to clear it out it would be an extra $460!!!! Money he knew we didn't have. \r\nMy husband told him not to fill in the hole but put the cover stone back on, that way, when we called another company, they wouldn't try to charge us another $100 to dig it up. Problem is, we didn't notice until he was gone that the coverstone wasn't on there properly and we could see into the tank. \r\nI called the dispatcher and told him that since it was going to be a few days until we could afford to get someone else out they needed to come back and seat that stone. He told me ""no, your husband told the tech to leave it that way, and that he was going to crawl in there and fix it himself"", I told him that he was mistaken, the tech was told to leave the hole but cover the tank and he couldn't crawl in the hole since it was a 2 in gap, and he couldn't move an 800lb. stone by himself! They refused to come back out and that's when I started to lose it. ..... I told him how shameful they were for all of the extra charges they claim not to charge, to basically steal my money. After he called me a liar, I ...well.... lost my temper.\r\nAfter I cooled off, I called the HQ to speak to who was in charge and tell her what happened. She was very nice, but in the end, did nothing. \r\nI called out another company the next day to help us. (Now, charging on the credit card). ..... Over the phone, he said $190 to snake the drain, and gauranteed, no extra charges. He came out, had it fixed in 25 minutes and he was even nice enough, to get his equipment off his truck (FOR FREE) to put the cover stone back on. He said, of course he doesn't charge to dig down to a tank ... and boy did we get ripped!! If we had went with the other company first, it would have been $340 total, when they encountered a problem they would have fixed it free of charge. We ended up spending $150 more than we needed to. Again, money we really didn't have to spend. We lost days worth of pay because of this dishonest, greedy, and LAZY company. \r\nThe dispatcher I was talking to the previous day on the phone (when I lost my temper) had during the conversation stated that he knew he didn't have the lowest prices in the industry (Well when I called to schedule and told them my budget, he should have warned me). And I told him that I read the reviews here and had wished I had done so to start with. He said well, only people who are unhappy write reviews, not happy people. Well, you just earned yourself another bad review buddy. And yes, everything I screamed at you in the heat of passion, was TRUE!!!!!\r\n\r\nTHE OTHER COMPANY WAS SKYLINE .... Don't be fooled by Rooter Plus' bait and switch low pricing. They are CROOKS!!!!!

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I was ripped off too. I had them come out when I was new to town in 2007. They charged me $8,000, since my basement restroom was not flushing. I also spent another $600 to re-sod the lawn after they dug it up. Now, two weeks ago, the same toilet is not flushing. I called them out this week and they quoted me another $4,000 for a new motor. I said, ""didn't you put a new motor in last time?' They said yes, but they o out every couple of years and you haver to have them replaced. This would have been over $12,000 in four years. I told them to go home. I called Amos Septic company. He fixed it for $250. Don't use this company.

0
★☆☆☆☆

I was ripped off too. I had them come out when I was new to town in 2007. They charged me $8,000, since my basement restroom was not flushing. I also spent another $600 to re-sod the lawn after they dug it up. Now, two weeks ago, the same toilet is not flushing. I called them out this week and they quoted me another $4,000 for a new motor. I said, ""didn't you put a new motor in last time?' They said yes, but they o out every couple of years and you haver to have them replaced. This would have been over $12,000 in four years. I told them to go home. I called Amos Septic company. He fixed it for $250. Don't use this company.

.

\r\nThese guys are FAMOUS in the industry. The most dishonest company I've ever run into. Stay right next to them or they'll create a problem you never had. This is from our own experience and our poor neighbor's. I can't believe they haven't been shut down and I certainly don't know how they can sleep at night..

0
★☆☆☆☆

\r\nThese guys are FAMOUS in the industry. The most dishonest company I've ever run into. Stay right next to them or they'll create a problem you never had. This is from our own experience and our poor neighbor's. I can't believe they haven't been shut down and I certainly don't know how they can sleep at night..

.

To say that my experience with this company was terrible would be an understatement. During a drain reline, they failed to inform anyone at my daughters house that we should not use the plumbing. As a result, water ruined a new floor that I installed less than two weeks earlier. To make matters worse, the crew at RooterPlus lied and told the insurance company that they had informed us. As a result, the insurance company refused to pay to have the floor replaced. Also, the manager of the company assured me that they would take care of any damage. He out and out lied, and he runs the company. Any other company would be better than this den of thieves.

0
★☆☆☆☆

To say that my experience with this company was terrible would be an understatement. During a drain reline, they failed to inform anyone at my daughters house that we should not use the plumbing. As a result, water ruined a new floor that I installed less than two weeks earlier. To make matters worse, the crew at RooterPlus lied and told the insurance company that they had informed us. As a result, the insurance company refused to pay to have the floor replaced. Also, the manager of the company assured me that they would take care of any damage. He out and out lied, and he runs the company. Any other company would be better than this den of thieves.

.

Purchase a home 80% finished. The septic system didn't appear to work correctly, or the pump wasn't coming on. Called RooterPlus and they examine the system and said the pump was shot. Not only that but that the system was put in incorrectly. The first estimate was almost $5000. I was shocked to hear that because it had already passed inspection. They also said the lines were too small and that they could run new ones. That would take the Bill to right at $8800. Once I heard this I wanted a second opinion and kind of read them the riot act like I was getting ripped off so I contacted another company - Billy Amos. As I talked to him he said get them out of my yard which I did. Once Billy showed up - it was found that a couple wires had been crossed and the total cost was just over $200. Never use this company - very dishonest.

0
★☆☆☆☆

Purchase a home 80% finished. The septic system didn't appear to work correctly, or the pump wasn't coming on. Called RooterPlus and they examine the system and said the pump was shot. Not only that but that the system was put in incorrectly. The first estimate was almost $5000. I was shocked to hear that because it had already passed inspection. They also said the lines were too small and that they could run new ones. That would take the Bill to right at $8800. Once I heard this I wanted a second opinion and kind of read them the riot act like I was getting ripped off so I contacted another company - Billy Amos. As I talked to him he said get them out of my yard which I did. Once Billy showed up - it was found that a couple wires had been crossed and the total cost was just over $200. Never use this company - very dishonest.

.

Ryan was absolutely fabulous. He is an asset to our company just cant say enough about him.

2
★★★★★

Ryan was absolutely fabulous. He is an asset to our company just cant say enough about him.

.

Very pleased with Trevor. He did a great job. He recommended us to a friend. Fair price and great work.

2
★★★★☆

Very pleased with Trevor. He did a great job. He recommended us to a friend. Fair price and great work.

.

My septic tank backed up, so I called RooterPlus! to come out. The Plumber told me I needed new field lines for $6000, or, I could opt for field line and septic tank pumping for $3000, and hope for the best. I was really stuck, so I told them to go ahead, here is how my bill was given: pump tank $195 Crust Buster $225 Service Filter $125 Pump Field Lines $280 Oxidizer to treat field line $1625 Jet Main Line $320 Bio Tab $260 Total $3020 When I called several competitors, the consensus was that I had been had. Even with all of the above items, my bill should not have been over $1400. And, there was no way I needed new field lines since my house is less than 10 years old. I want the public to know about these rip off artists. I am in the process of asking for a refund now over the past two weeks, and whether I get one will say a lot for the honesty and integrity of the management. I will soon launch a web site so other angry customers can pool resources.

0
★☆☆☆☆

My septic tank backed up, so I called RooterPlus! to come out. The Plumber told me I needed new field lines for $6000, or, I could opt for field line and septic tank pumping for $3000, and hope for the best. I was really stuck, so I told them to go ahead, here is how my bill was given: pump tank $195 Crust Buster $225 Service Filter $125 Pump Field Lines $280 Oxidizer to treat field line $1625 Jet Main Line $320 Bio Tab $260 Total $3020 When I called several competitors, the consensus was that I had been had. Even with all of the above items, my bill should not have been over $1400. And, there was no way I needed new field lines since my house is less than 10 years old. I want the public to know about these rip off artists. I am in the process of asking for a refund now over the past two weeks, and whether I get one will say a lot for the honesty and integrity of the management. I will soon launch a web site so other angry customers can pool resources.

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I've used Rooter Plus in the past for our plumbing system. Once they charged $300 to snake our sink. The second time, our water bill was 10x it's normal amount, so we had them check for a leak. It turned out there was none, so we paid nothing. We thought it was great that they charged nothing for the service charge. So, I didn't hestitate to call them when our ac unit quit. The tech came out here, and after a brief inspection, said we needed ""an electrical starter system."" The cost would be $178. I told him to go ahead. He then said, he didn't guarantee that would fix the problem, that he may find another problem as he started the repair. So, of course 10 minutes later, he returns saying we have no freon in the unit and there may be a leak. After inspection he noticed our coils were recently replaced and didn't detect any leak. Yet and still, we had no freon and had to pay to have it refilled. I asked if there was no leak that he could detect and he pumps it full of freon, wouldn't it just leak all over again? He said it could and we would have to pay again. To make a long story short. It would cost over $400 to ""repair."" However, no guarantees it would fix the problem. Huh? Then to add insult to injury, my husband arrived from work and the tech says "" I'm glad your here, because maybe you have a better mechanical understanding."" Suppressing my outrage, I told him to write up and estimate and we would be getting a second opinon. Then he says we would have to pay $80 for the trip. I told him I was not advised of such a charge. He calls the office and I hear a lady on speaker yelling "" We are not free!"" I called the office and was connected with a manager who apologized for not being quoted the service charge, but since we didn't have the work done, the would never return to our home again! There are too many repair services out there to break a sweat over such crap service. The guy couldn't even make a proper diagnosis. I wish I had read prior reviews. I would have never made the first call.

0
★☆☆☆☆

I've used Rooter Plus in the past for our plumbing system. Once they charged $300 to snake our sink. The second time, our water bill was 10x it's normal amount, so we had them check for a leak. It turned out there was none, so we paid nothing. We thought it was great that they charged nothing for the service charge. So, I didn't hestitate to call them when our ac unit quit. The tech came out here, and after a brief inspection, said we needed ""an electrical starter system."" The cost would be $178. I told him to go ahead. He then said, he didn't guarantee that would fix the problem, that he may find another problem as he started the repair. So, of course 10 minutes later, he returns saying we have no freon in the unit and there may be a leak. After inspection he noticed our coils were recently replaced and didn't detect any leak. Yet and still, we had no freon and had to pay to have it refilled. I asked if there was no leak that he could detect and he pumps it full of freon, wouldn't it just leak all over again? He said it could and we would have to pay again. To make a long story short. It would cost over $400 to ""repair."" However, no guarantees it would fix the problem. Huh? Then to add insult to injury, my husband arrived from work and the tech says "" I'm glad your here, because maybe you have a better mechanical understanding."" Suppressing my outrage, I told him to write up and estimate and we would be getting a second opinon. Then he says we would have to pay $80 for the trip. I told him I was not advised of such a charge. He calls the office and I hear a lady on speaker yelling "" We are not free!"" I called the office and was connected with a manager who apologized for not being quoted the service charge, but since we didn't have the work done, the would never return to our home again! There are too many repair services out there to break a sweat over such crap service. The guy couldn't even make a proper diagnosis. I wish I had read prior reviews. I would have never made the first call.

.

By far the most expensive estimate we received. We saved 4000.00 going with another company. This is a lot of money to us. Thank goodness we called someone else.

0
★☆☆☆☆

By far the most expensive estimate we received. We saved 4000.00 going with another company. This is a lot of money to us. Thank goodness we called someone else.

Pros: Quick.

Cons: Overpriced, semmed dishonest.

.

I had a basement leak between the sewer pipe and the wall and called Rooter Plus. The plumber suggested to dig the yard from outside and find the source of leak. the price was a whopping $1083.00 to dig and put cement patch from outside. After we agreed and the digging process began,he said he can smell raw sewer and there could be a sewer pipe break cauing the leak. They used their camera and confirmed there are loose fittings and root hairs. Rooter plus suggested re-line process to fix the sewer pipe for $12000.00 Yep twelve thousand.They even suggested their own company who does this kind of repair and could start right away. Since it was getting dark we told them we want time to decide and postponed the next day. In the meantime we had the county inspector and another plumbing company come the next day to check and confirm what Rooter Plus found. Upon inspection it was found that there was no sewer pipe leak and the leakage was due to waterproofing issue which we got it fixed for $225 later. Also the patchwork for which we paid $1083 did not work since it leaked when it started raining again. These guys made a mess of my yard, did not perform the work they were paid for correctly, and tried to cheat me off $12K. I reported them to BBB and I am trying to get my money refunded. Stay away from this company. \r\nIn addition to getting ripped off and almost getting cheated out of $12000 I forgot to mention that I got talked into signing up for Rooter Plus Discount Club membership (which is a bunch of crap) to service my AC for about $200. Their already jacked up rip off proces will not buy you anything at all. Had I not done would have cost me about $200 more for the original repair, so what the heck I signed up. Big mistake!!! If you have guys like this show up and encourage these discounts membership, get them off the property. Once you sign up and let them service your AC, not sure what mess they'll create and/or create additional repairs which are actually not required. It seems these plumbers work on commission basis and the more customers they sign up for these discounts membership means more $$$ for them. BEWARE!!!\r\nAlso please check homereports website (at your own discretion) to find reputed service providers instead of calling anyone and getting ripped off.

0
★☆☆☆☆

I had a basement leak between the sewer pipe and the wall and called Rooter Plus. The plumber suggested to dig the yard from outside and find the source of leak. the price was a whopping $1083.00 to dig and put cement patch from outside. After we agreed and the digging process began,he said he can smell raw sewer and there could be a sewer pipe break cauing the leak. They used their camera and confirmed there are loose fittings and root hairs. Rooter plus suggested re-line process to fix the sewer pipe for $12000.00 Yep twelve thousand.They even suggested their own company who does this kind of repair and could start right away. Since it was getting dark we told them we want time to decide and postponed the next day. In the meantime we had the county inspector and another plumbing company come the next day to check and confirm what Rooter Plus found. Upon inspection it was found that there was no sewer pipe leak and the leakage was due to waterproofing issue which we got it fixed for $225 later. Also the patchwork for which we paid $1083 did not work since it leaked when it started raining again. These guys made a mess of my yard, did not perform the work they were paid for correctly, and tried to cheat me off $12K. I reported them to BBB and I am trying to get my money refunded. Stay away from this company. \r\nIn addition to getting ripped off and almost getting cheated out of $12000 I forgot to mention that I got talked into signing up for Rooter Plus Discount Club membership (which is a bunch of crap) to service my AC for about $200. Their already jacked up rip off proces will not buy you anything at all. Had I not done would have cost me about $200 more for the original repair, so what the heck I signed up. Big mistake!!! If you have guys like this show up and encourage these discounts membership, get them off the property. Once you sign up and let them service your AC, not sure what mess they'll create and/or create additional repairs which are actually not required. It seems these plumbers work on commission basis and the more customers they sign up for these discounts membership means more $$$ for them. BEWARE!!!\r\nAlso please check homereports website (at your own discretion) to find reputed service providers instead of calling anyone and getting ripped off.

Cons: Shame on you Rooter Plus

.

My mother (74 yrs old) has been ripped off.... She called on a leaky hot water faucet in the bath tub. The service man replaced 3 knobs.. that a similar product could be purchased from Home Depot for $20.00, included 3 hours of work, (he must have had lunch on her dime) and 18.00 gas charge... And CHARGED her $661.00 on the complete bill !! BEWARE !! BEWARE !! BEWARE !! I am also reporting this to the Better Buisiness Bureau.\n\nUpdate....Agreement Met: After speaking with the Sec., they are reducing the charged amount to 275.00 for replacing the 3 Knobs !!!

0
★☆☆☆☆

My mother (74 yrs old) has been ripped off.... She called on a leaky hot water faucet in the bath tub. The service man replaced 3 knobs.. that a similar product could be purchased from Home Depot for $20.00, included 3 hours of work, (he must have had lunch on her dime) and 18.00 gas charge... And CHARGED her $661.00 on the complete bill !! BEWARE !! BEWARE !! BEWARE !! I am also reporting this to the Better Buisiness Bureau.\n\nUpdate....Agreement Met: After speaking with the Sec., they are reducing the charged amount to 275.00 for replacing the 3 Knobs !!!

Cons: Price Gouge

.

I bought two faucets and a garbage disposal from Lowes and needed them installed. Total estimate from RooterPlus: $1392 ($464 each) for the install.\n\nEven if a screw on faucet took an hour to install, that is almost $500/hour.\n\nWhen I pointed out that was a huge hourly rate, he dropped the total price by $500.\n\nNeedless to say, I went with a referral instead for a grand total of $300.

0
★☆☆☆☆

I bought two faucets and a garbage disposal from Lowes and needed them installed. Total estimate from RooterPlus: $1392 ($464 each) for the install.\n\nEven if a screw on faucet took an hour to install, that is almost $500/hour.\n\nWhen I pointed out that was a huge hourly rate, he dropped the total price by $500.\n\nNeedless to say, I went with a referral instead for a grand total of $300.

Pros: Came next day

Cons: Extreme costs

.

I lined this company up to pump my septic tank in an emergency situation. They had previously pumped it in 2 months before and there was obviously more involved than needing to be pumped. It was backing up and they came out to pump the system. I waited an hour beyond the time they were going to be there, but things happen. When they arrived, we discussed what the problems could be and they wrote out a quote. I told them I had spoken with someone who had quoted less, so let's just pump it. They refused to pump it leaving 4 people without showers and unable to use the water system without it backing up in the house. I called his supervisor who told me that I had had such a bad experience with them that he thought I should call someone else.

0
★☆☆☆☆

I lined this company up to pump my septic tank in an emergency situation. They had previously pumped it in 2 months before and there was obviously more involved than needing to be pumped. It was backing up and they came out to pump the system. I waited an hour beyond the time they were going to be there, but things happen. When they arrived, we discussed what the problems could be and they wrote out a quote. I told them I had spoken with someone who had quoted less, so let's just pump it. They refused to pump it leaving 4 people without showers and unable to use the water system without it backing up in the house. I called his supervisor who told me that I had had such a bad experience with them that he thought I should call someone else.

Pros: Their price to pump a septic tank is good

Cons: Would not pump until I gave them the repair work

.

i had rooter plus take care of my backed up sewer line. It was a mess.they told me the price it was going to be and that was it. no extras. There price was good and the sewer was taken care of. If people want to get there plumbing issues taken care of call these guys!

2
★★★★★

i had rooter plus take care of my backed up sewer line. It was a mess.they told me the price it was going to be and that was it. no extras. There price was good and the sewer was taken care of. If people want to get there plumbing issues taken care of call these guys!

Pros: you pay for what you get

.

Pumped septic tank; very pleased with management. Septic tank was full, called for pump out. Came next day. Very pleased with General Manager. He was helpful and addressed our concerns.

2
★★★★★

Pumped septic tank; very pleased with management. Septic tank was full, called for pump out. Came next day. Very pleased with General Manager. He was helpful and addressed our concerns.

Pros: Great Management

.

Septic tank was full; we called for a pump out and they came out next day. Manager was wonderful-he addressed all our concerns and answered all our questions.

2
★★★★★

Septic tank was full; we called for a pump out and they came out next day. Manager was wonderful-he addressed all our concerns and answered all our questions.

Pros: Good Experience

.

In response to the previous post:\r\n\r\nThe customer called the following day and expressed her concern for the amount charged - nothing was said at the time the invoice was signed. We refunded 25% in good faith because all customers are important. We immediately sent a manager to the house to fix the fence. The same fence that the husband handed my tech some wire cutters to cut down because ""we are getting rid of the fence anyway."" When my manager arrived on site the homeowner did nothing but praise our company for our prompt service in resolving this matter. FYI - the customer's septic system is working properly just as we said it should.

2
★★★★☆

In response to the previous post:\r\n\r\nThe customer called the following day and expressed her concern for the amount charged - nothing was said at the time the invoice was signed. We refunded 25% in good faith because all customers are important. We immediately sent a manager to the house to fix the fence. The same fence that the husband handed my tech some wire cutters to cut down because ""we are getting rid of the fence anyway."" When my manager arrived on site the homeowner did nothing but praise our company for our prompt service in resolving this matter. FYI - the customer's septic system is working properly just as we said it should.

.

Had an issue at first, but the GM handled our situation and we are very pleased with the result. He handled all our questions and concerns very well.

2
★★★★★

Had an issue at first, but the GM handled our situation and we are very pleased with the result. He handled all our questions and concerns very well.

Pros: Very Pleased with MGMT

.

I requested a free estimate from RooterPlus along with another plumbing company. RooterPlus' estimate for clearing the kitchen drain blockage was more than twice as much as the other one I received. The RooterPlus technician was such a ""good"" sales person trying to fool me to use his service. I am very disappointed. I had my kitchen drain blockage cleared for $195 (instead of over $420 from RooterPlus) and the result has been good so far.

0
★☆☆☆☆

I requested a free estimate from RooterPlus along with another plumbing company. RooterPlus' estimate for clearing the kitchen drain blockage was more than twice as much as the other one I received. The RooterPlus technician was such a ""good"" sales person trying to fool me to use his service. I am very disappointed. I had my kitchen drain blockage cleared for $195 (instead of over $420 from RooterPlus) and the result has been good so far.

Pros: Prompt response to service call

Cons: Extremely high price

.

We recently had a water pipe break under our house on the weekend. What a mess! Rooterplus sent a technician out promptly and he fixed the problem quickly and for the price he quoted after he had inspected the damage. While he was there, he did a free plumbing and septic inspection on our house and pointed out a few problem areas. Gave us a fair quote for that work, which we will have done in the future. 2 thumbs up!

2
★★★★★

We recently had a water pipe break under our house on the weekend. What a mess! Rooterplus sent a technician out promptly and he fixed the problem quickly and for the price he quoted after he had inspected the damage. While he was there, he did a free plumbing and septic inspection on our house and pointed out a few problem areas. Gave us a fair quote for that work, which we will have done in the future. 2 thumbs up!

Pros: Fast response, fair pricing, neat and clean truck and person

.

Rooter Plus Rip Off Alert! With the symptom of a clog on a Tuesday business hours daytime - Rooter-Plus! wanted $419 to snake the drain pipe (that's right almost $500). When I told too much, he said would lower price, and still wanted $250. He snaked the drain pipe for 15 minutes (which cleared the clog) - then proceeded to write up another quote and hard sell for $1,500 work saying my pipe was collapsed - but he could start right away! My drain pipe was only clogged. I got him off my property as soon as possible, and so should you - call another company. Very very suspect, deceptive, predatory tactics and way over priced, I will never call again. Rip Off Alert Rooter Plus Georgia. Beware.

0
★☆☆☆☆

Rooter Plus Rip Off Alert! With the symptom of a clog on a Tuesday business hours daytime - Rooter-Plus! wanted $419 to snake the drain pipe (that's right almost $500). When I told too much, he said would lower price, and still wanted $250. He snaked the drain pipe for 15 minutes (which cleared the clog) - then proceeded to write up another quote and hard sell for $1,500 work saying my pipe was collapsed - but he could start right away! My drain pipe was only clogged. I got him off my property as soon as possible, and so should you - call another company. Very very suspect, deceptive, predatory tactics and way over priced, I will never call again. Rip Off Alert Rooter Plus Georgia. Beware.

Cons: Deceptive pricing, predatory tactics, suspect behavior, double triple overpriced

.

Timely, Fair, explains in detail about the service, they use a flat rate book so there is no hidden stuff. This company takes quality over quantity, basically they aren't going to charge you an arm and a leg and then the job is done in 5 minutes. They are thorough and make sure the job is done right the first time. A+ in my book.

2
★★★★★

Timely, Fair, explains in detail about the service, they use a flat rate book so there is no hidden stuff. This company takes quality over quantity, basically they aren't going to charge you an arm and a leg and then the job is done in 5 minutes. They are thorough and make sure the job is done right the first time. A+ in my book.

.

RooterPlus! send a serviceman from Inspector Drain, Inc. to my home for a minor service. The serviceman attempted to charge me $433 for an angle stop and supply line ($50 maybe at Home Depot and the service took him 15 minutes). I ended up paying less than that, but still felt taken to the cleaners. I spoke to a manager to formally voice my complaint and he rudely and inadequately justified his prices and then tried to belittle my complaint. Certain bureau's that rate companies rate this company as ""unsatisfactory"" because of their complaint record.

0
★☆☆☆☆

RooterPlus! send a serviceman from Inspector Drain, Inc. to my home for a minor service. The serviceman attempted to charge me $433 for an angle stop and supply line ($50 maybe at Home Depot and the service took him 15 minutes). I ended up paying less than that, but still felt taken to the cleaners. I spoke to a manager to formally voice my complaint and he rudely and inadequately justified his prices and then tried to belittle my complaint. Certain bureau's that rate companies rate this company as ""unsatisfactory"" because of their complaint record.

Cons: Prices, Service, Professionalism, Track Record

.

I would highly recommend Rooter Plus for any plumbing, septic or sewer service that you may have. They offer a great maintenance agreement that truly made sense and saved me alot of money. The tech was very intelligent and very thourough. The tech was very clean, used booties, mats and drop clothes in my home. He was able to answer all of my questions and made me feel really good on my choice to use rooter plus as a plumbing company to use. I would highly recommend for anyone to use this company, it will be pleasant and not one minute of regret.

2
★★★★★

I would highly recommend Rooter Plus for any plumbing, septic or sewer service that you may have. They offer a great maintenance agreement that truly made sense and saved me alot of money. The tech was very intelligent and very thourough. The tech was very clean, used booties, mats and drop clothes in my home. He was able to answer all of my questions and made me feel really good on my choice to use rooter plus as a plumbing company to use. I would highly recommend for anyone to use this company, it will be pleasant and not one minute of regret.

Pros: great choice of company

Cons: nothing

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Rooter Plus is a great company to use. When I called them for service, the female dispatchers where very freindly and helpful. The plumber showed up at my house in a nice uniform and was very knowledgable and helpful. He cleaned up my house when he was done with the job as if he had never been their. He was very professional. There was no hidden charges and the work was great. I will recommend this company to all of my nieghbors and friends. The price of the job was very much inline with the type of job he did for me.

1
★★★☆☆

Rooter Plus is a great company to use. When I called them for service, the female dispatchers where very freindly and helpful. The plumber showed up at my house in a nice uniform and was very knowledgable and helpful. He cleaned up my house when he was done with the job as if he had never been their. He was very professional. There was no hidden charges and the work was great. I will recommend this company to all of my nieghbors and friends. The price of the job was very much inline with the type of job he did for me.

Pros: nice uniforms, nice work truck and great quality work

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While very fast to respond and courteous, you will find RootersPlus to be very expensive compared to independents. The work is ok but I would certainly shop around unelss you are in a real bind

1
★★☆☆☆

While very fast to respond and courteous, you will find RootersPlus to be very expensive compared to independents. The work is ok but I would certainly shop around unelss you are in a real bind

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These guys are great. They are extremely thorough and professional. I didn't feel bad giving them my business. They gave me a flat rate and stuck with it. Cool people. Excellent service.

2
★★★★★

These guys are great. They are extremely thorough and professional. I didn't feel bad giving them my business. They gave me a flat rate and stuck with it. Cool people. Excellent service.

Pros: Friendly and Soeedy

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