Enterprise Rent-A-Car

★☆☆☆☆
  • 500 Roberts Ct NW

    Kennesaw, GA 30144

    Map & Directions
  • 770-218-6928

About Enterprise Rent-A-Car

Categories
  • Auto Rentals
Details
  • Enterprise
Hours
M-F 7:30am-6pm, Sa-Su 9am-2pm
Year Established
  • 1957
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
Services
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
  • Airport Pick Up
Languages
  • English

Automotive

Automotive
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My car was in an accident and so I called Enterprise to secure a car. The insurance company of the ""at fault"" party had not yet claimed responsibility, so I got the rental on my insurance. I asked the guy who was at the desk multiple times/ multiple ways to ensure that the insurance other insurance company would pick up the entire bill. To go even further, when he asked me which car I wanted, even made sure to ask if it would matter to the other insurance company as far as them not wanting to pay the whole thing. Now that I have returned the car, I get a call from Enterprise saying I owe them $400+ for something that I apparently signed for that was contrary to what the guy at the desk confirmed with me. Why would I assume that what I sign for would not transfer over to the ""at fault"" party's"" insurance? Their service was very good on the surface, but this is very unfair for him to tell me everything would transfer to the other insurance company, when he knew it wouldn't.

0
★☆☆☆☆

My car was in an accident and so I called Enterprise to secure a car. The insurance company of the ""at fault"" party had not yet claimed responsibility, so I got the rental on my insurance. I asked the guy who was at the desk multiple times/ multiple ways to ensure that the insurance other insurance company would pick up the entire bill. To go even further, when he asked me which car I wanted, even made sure to ask if it would matter to the other insurance company as far as them not wanting to pay the whole thing. Now that I have returned the car, I get a call from Enterprise saying I owe them $400+ for something that I apparently signed for that was contrary to what the guy at the desk confirmed with me. Why would I assume that what I sign for would not transfer over to the ""at fault"" party's"" insurance? Their service was very good on the surface, but this is very unfair for him to tell me everything would transfer to the other insurance company, when he knew it wouldn't.

Message from Enterprise Rent-A-Car

Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Kennesaw, GA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.

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