Modernage Tobacco & Gifts

★★★☆☆

About Modernage Tobacco & Gifts

Hours
Mon - Sat, 10am - 11pm; Sun, noon - 6pm

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3.0 2
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.

The guy that runs this place is a first rate jerk. I had never before been in a tobacco shop and dropped close to a hundred bucks on a defective electronic cigarette kit. While waiting in line to return it the next day, I said the word "crack," which is apparently poor form in a tobacco shop. The jerk behind the counter asked me to leave, which I of course did. When I called a bit later to apologize for having broken an (unposted and unknown to me) rule, the same jerk laid into me and informed me that he had "customers". Never mind the customer on the phone who paid his light bill for two weeks with a purchase the day before. I was initially going to return the merchandise and upgrade to a more expensive model, but instead called my credit card company and had the charge reversed.

Don't do business with this place. Very poor service and hostility to new paying customers, and they absolutely do not back their products.

1
★☆☆☆☆

The guy that runs this place is a first rate jerk. I had never before been in a tobacco shop and dropped close to a hundred bucks on a defective electronic cigarette kit. While waiting in line to return it the next day, I said the word "crack," which is apparently poor form in a tobacco shop. The jerk behind the counter asked me to leave, which I of course did. When I called a bit later to apologize for having broken an (unposted and unknown to me) rule, the same jerk laid into me and informed me that he had "customers". Never mind the customer on the phone who paid his light bill for two weeks with a purchase the day before. I was initially going to return the merchandise and upgrade to a more expensive model, but instead called my credit card company and had the charge reversed.

Don't do business with this place. Very poor service and hostility to new paying customers, and they absolutely do not back their products.

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Great friendly staff, pretty good selection of papers, reasonable prices. Located slightly conveniently on Baxter St. near the public library. Rental trucks available.

5
★★★★★

Great friendly staff, pretty good selection of papers, reasonable prices. Located slightly conveniently on Baxter St. near the public library. Rental trucks available.

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