Abundant Animal Care
770-479-0048
2675 Ball Ground Hwy Canton, GA 30114
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770-479-0048
2675 Ball Ground Hwy Canton, GA 30114
Abundant Animal Care is the best!!
by Tracy R.
I have read every post on this site and have to say that I agree with Dr. Waller that no good deed goes unpunished...I have 2 rescue Lab crosses from Pickens county animal rescue. Durring the spring, on a Saturday, they developed severe symptoms of PARVO. I rushed them to the Emergency Vet Service in Woodstock and had to leave them there. The next morning the vets at the emergency service didn't hold out much hope for the pups...I called a friend of mine and she recomended Dr. Waller, I called and he called right back and told me to bring them right away, After I paid the emergency vet their ransom $1400+ dollars for less than 20 hours of service, I took them to Dr. Waller who waited for me to show up after his regular hours...He took the pups right in and treated them with my children and I looking on...he was more than kind to both the pups and my children and explained what he was doing as he did it, yes, he definately has a way and a knack about him...he has great sucess treating PARVO which is almost allways fatal for puppies. My pups are healthy, happy and still here thanks to the doc. He kept them for 8 days and charged me less than one dog would have cost me for the service...He even stayed overnight with them...I rescue animals and currently have over 40 animals in my care, I have never seen a vet more dedicated to the welfare of any animal than Dr. Waller is!!! Thank You Doctor!!!
Posted 10/23/09 | Report Abuse
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Abundant Animal Care is caring
by Patty O.
I took my pets -both cats & a dog- to Dr. Waller for many years until we moved away. His practice may look modest, but Dr. Waller is one of the finest vets and men I've ever met. We've had multiple surgeries performed by him-including a procedure on our male cat to make his urethra bigger so he wouldn't get blocked from urinary crystals anymore. Dr. Waller charged us much less than any other vet quoted for that delicate and complicated surgery, yet the level of care was excellent. My elderly cat-who won't even let me pick her up-let Dr Waller hold her! He was so amazing with her. He really cares about animals and making their lives better.
Posted 10/19/09 | Report Abuse
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The worst ever
by Julie R.
If you love your animals, do not use Dr. Waller. The operation is the worst I have ever seen for animal care. The place is filthy and they have horrible service. They give you instructions for return visits to remove stitches and when you show up after driving 50 miles they tell you it's too soon and to come back in a few days anytime before 6. When you go back before 6 Dr. Waller doesn't even look up from his computer to tell you that you can try to take the stitches and staples out yourself if you want to because they are closed on Wed. after 12. The last time I was there he pulled a growth off a puppy in the waiting room and he started bleeding so bad he told the guy he would keep him overnight and to come back in the morning to pick him up. I was horrified. I will take my dog to another vet and pay to have the stitches and staples removed. I will tell everyone I know about this experience.
Posted 10/07/09 | Report Abuse
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Abundant Animal Care is not for everyone (but is OUR FAVORITE VET!)
by Karen C.
We also drive 30 minutes to see Dr. Waller because he cares more about our animals' needs than how expensive his offices look or having lots of office staff. I agree that this is a difference between "city vets" and "country vets."
We first met Dr. Waller a few years ago when he spayed a kitten we had adopted (he does this free for several pet adoption groups.) He's very informal (he usually wears a colorful tropical shirt, not a doctor's jacket) so I thought he was a vet tech. He brought our cat out and gave me an update and I asked if I could speak to "the Vet." I'm used to vet techs taking us back to an office and waiting 20 minutes for the vet to come in!
Since we live 30 miles away, we continued to use our local vet to save gas and travel time.
When our lab almost died of liver disease last summer (2008), we spent $2000+ with our local vet and Georgia Vet Services (GVS) in Dunwoody to save her. She's on multiple medications (plus insulin because she's now diabetic also) but her fur hadn't grown back from all the places she had been shaved for treatments and IVs. We decided to go back to Dr. Waller because we had liked him and knew he was much less expensive than our local vet. Dr. Waller suggested we NOT do some expensive tests (that GVS had been routinely doing) until we tried an alternative treatment, based on his veterinary knowledge and experience. He recommended we give her Milkweed Thistle and her fur has completely returned. If it hadn't worked, we could then do the tests... as it was, we saved a lot of money.
I have noticed that Dr. Waller and his staff expect us to use common sense and ask questions more than our other vets. They didn't give us instructions about coming back for staple removal after our last cat was spayed - but we knew it needed to be done! They gave us pain meds because we live so far away but I've heard them say to other clients who live nearby that if they need some, just come back in. They are efficient and don't spend their time (and our money!) doing unnecessary things!
He does have minimal office staff and I've had to follow up to get a prescription called in to a pharmacy. But then again, I didn't have to leave a message by 11 am to get same day attention.
I don't think most service providers are "one size fits all." It's our responsibility to recognize what OUR needs and priorities are and find service providers who match what we want. Obviously Dr. Waller doesn't match some people's expectations or needs (and I don't think that really bothers him!) It's better for all involved if those who don't like his style find another vet who does.
Posted 09/13/09 | Report Abuse
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Abundant Animal Care is not that great
by steven p.
We took my dog there and they never told us to bring her back in to get her staples out.
they gave her a shot for her skin rash and it never helped it.
They wernt even going to give us her rabies tags
Posted 09/05/09 | Report Abuse
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Abundant Animal Care is OUTSTANDING!!!
by Jessica B.
We love everyone at Abundant Animal Care. We have had the most wonderful experiences with the Doc and the staff. Our dogs love to go to the vet now. We tell everyone about our vet and we HIGHLY recommend going there.
Posted 08/14/09 | Report Abuse
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Wonderful Vet!
by Tonia H.
I don't think some of the people that has written some of these negative reviews met the Dr. Waller and staff that I did. I think that he is a wonderful man. A few years ago my two Poms got very sick. I begged every vet in Canton to help me because I had no money. I called Dr. Waller's office and spoke to him, he said "Bring those animals right away, I will treat now and we will worry about the money later". They were given medicine, shots, etc. He saved my dogs lives and I am very grateful to him and his love of animals. He performed a spay on one of my other Poms and could not be more pleased with the results. Dr. Waller and his staff are wonderful, caring, and loving people. I would not take my dogs to anyone else but him. I would highly recommend this vet.
Posted 06/19/09 | Report Abuse
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Excellent Vet
by Eva G.
First I would like to thank Dr. Waller and the staff for the excellent care and dedication they provide for our animals. Dr. Waller has always been there for me and his staff has been more then kind to me and my dogs.
I LOVE the fact that Dr. Waller uses staples after a spay. A breeder friend of mine had her dog spayed and cat gut was used internal and external and the dog had a severe allergic reaction and was a nightmare for her. I feel very good when I know staples are being used and every incision has healed perfect!!
I have recommended Dr. Waller and his staff to all of my breeder friends and will continue to support him and his practice in any way that I can.
Thank you again Dr. Waller for your dedication and skill to all of the animals that you see day after day!
I look forward to seeing you again with my little white dogs.
Eva Gillett
Unforgettable Maltese
Posted 05/23/09 | Report Abuse
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I love this VET!
by Rhonda F.
I found out about Abundant Animal Care in a local newspaper. We had a 9 mos old puppy who needed neutering, 3 baby teeth pulled, shots and boarding. I read all the reviews, and decided to make my own determination. I knew I would be able to tell by my instincts when I walked in. The office was not fancy-but clean and homey feeling. The Staff was very helpful, and when I asked to see where they would board him-they gladly invited me back to see his kennel. They told me the schedule of what his typical day would be like, and we left him there with his toys-feeling completely comfortable in our decision. We were told to call anytime, and as often as we liked to check on him. They did everything we discussed-and when I picked him up he was happy, full of energy and his incision looked great. They send me home with antibiotics (that good pink amoxicillan-he LOVED it!), and pain meds too-at no extra charge. What they charged me was a bout 1/3 of what I've paid for less services at other Woodstock vets. You should go there, meet him and his staff and form your own opinion, instead of letting others make that decision for you. And for the record-His license is valid! Also-they did use metal stitches-but they have healed up great-and my pet hasn't tried to lick them at all!
Posted 04/18/09 | Report Abuse
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We LOVE Doc Waller!
by Charity H.
Doc Waller has been our vet for about 4 years now. My chihuahuas (Tink and Odie) are well taken care of. I drive 30 minutes one way to take my babies to see him since we've moved, and it's worth it to know they are in good hands.
Recently, our new lab puppy Luna was sick no matter what food we fed her. After the Doc suggested rice and turkey, Luna got much better.
I've never had a better vet!
Posted 04/06/09 | Report Abuse
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Caring Doctor
by Angel B.
My husband and I recently took a stray pregnant neighborhood cat in to Dr. Waller. My husband was quite impressed by the staff's caring nature. It was really inexpensive to help this cat out. If we had gone anywhere else it would have been at least 300 dollars. It is not the fanciest place but the doctor was very informed and very caring. We have six animals of our own and are thinking we will begin taking them to Dr. Waller.
Posted 04/02/09 | Report Abuse
1 out of 1 people found this review helpful.
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Check out the clinics before you go
by C M.
As a pet owner you should check out the clinics before you allow them to treat your animals. When we went to look at this vet, the office was filthy. I understand when you have animals in a clinic off and on all day, things may tend to get dirty, but there shouldn't be dirty bandages and clumps of hair all over the floors.
Posted 03/26/09 | Report Abuse
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Need to point out some things here
by Tammy W.
I have not been to this vet clinic, but have worked for several vet practices. First for Sabrina as well as for Jennifer.
A vet goes by his license #. They can change the name of a practice as many times as they want, but it is the license that is the key. You made the claim that he doesn't even have a valid license. Take the time to go to the State of GA Secretary of State and do a search.
He does indeed have a license and has not received any type of discipline. It was issued in 5/1993 and is due to expire next year. Before making outrageous claims, do a little research. Had there been any complaints/actions taken against him, they would have showed up no matter how 'old' they were.
Many vets have used metal sutures - why? Because they act as a deterrent against the dog/cat licking the site area. It doesn't always work. I had a dog that it didn't make a difference and finally had to resort to the bulky collar. There is always going to be a bit of red around a suture site no matter what is used. They should have at least told you to use a little antibiotic ointment. I have seen many types of suture material cause many kinds of irritations - bottom line.
I had two cats spayed at a vet office in Jasper using a spay/neuter voucher. I did not meet the vet prior to their surgery - that is called an office visit and had you wanted to meet the vet then you should have requested one and then you would to have had to pay for it. That's how it is done in spay/neuter clinics to keep YOUR cost down - just the way it is. I've assisted in many of those procedures and know what is involved. The most expensive part is the anesthesia and the post-op care.
Not too long ago it was unheard of to give an owner pain meds for an animal. I had not heard of it until I started working for a vet in Calhoun (I know live in Indiana) about 3 years ago and was extremely surprised. Many country vets still do not follow this practice. Again, helps to keep the cost down and I really feel it is more for an owner's comfort than the animals. I've had many pets over the years and have had them spayed or neutered and after the first day they were always fine and ready to run and play - or lick at those annoying things in their stomach or private part!
I have not seen what is given out paperwork prior and after, so I can not really answer on that. However, the minimum post-op is to pull their food/water before. After, make sure the suture area is clean/dry and to keep any eye out for infection and to keep them running and jumping. Make sure the animal is not licking the site also. Pretty simple really. Not to sound mean, but we are talking about animals here, not humans as we are a bit more complex.
Also, it is ridiculous for any one to claim that a vet can look at a dog and tell it has had a food allergy! He was not your regular vet and had not seen your dogs before. Was he suppose to a psychic type thing and just realize? Didn't your own vet have to do tests before coming to this conclusion? Skin problems are not easy to diagnose and can be quite expensive in the long run.
From the sound of it, it sounds that both of you had an attitude before you walked in. I'm sure he probably wanted to run some tests, which you two probably would not let him do. As far as the Deer meat, I had never heard of that one before. I've always heard of food made from lamb products, but again, Dr. Waller sounds more like a country vet. And your wrong about the nutrient value. It is more nutrious than beef and leaner. If your dogs were left to roam (god forbid) and become wild, what do you think they would eat? If they were lucky, they might find a deer carcass, but mostly rabbit, squirrel, peoples trash. Think you should have cut the man some slack on that one!
Don't get me wrong people. I am a very big animal lover. Just currently I own 2 cats, 6 dogs and 4 chickens and I can't tell you all the animals I've owned in the past. Vet bills are not cheap by any means and city vets are far more expensive than country vets. Why? The simple fact is for city people their pets ARE their children. Before you start thinking 'this woman is off her rocker' just stop to think about it logically. You don't see a person that lives in the country dressing their dogs up. They may have a special bed for their four legged companion and they are a part of their family, just not the way a person that lives in the city.
All vet's make mistakes at one point in time, but it honestly does not sound like this guy is a quack like many of you here have made him out to be. For those of you that have complained about the before and after paperwork, do me a favor and ask your own vets for their instructions. I'll just be willing to bet they are not going to be much different than what you received.
If you want to pay outrageous vet bills then stick to your city vets. If you want low cost vet bills, then see an ole country vet!
Posted 02/14/09 | Report Abuse
2 out of 3 people found this review helpful.
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He is a scam!
by Sabrina C.
"Dr." Waller has changed the name of his business several times, as I just found out from my Vet. My dog was neutered with Mr. Waller, as he advertised a low cost $75 fee. My dog's incision was butchered and sewn together with metal wire, which only aggravated my dogs skin around it. He does not even come out to meet his patients. I had to take my dog to Bridgemill Animal Hospital, where they told me about several dog's they have had to treat after visiting one of Dr. Waller's many named clinics. I was also advised to report him to the GA Board of Professionals and Board of Veterinary Medicine. All of you who have been scammed by this guy, please report him. HE SHOULD NOT BE ALLOWED TO TOUCH OR HARM ANOTHER ANIMAL. By the way, I STRONGLY believe that ALL of the positive comments on here about him are WRITTEN BY HIM HIMSELF!! Please report him at http://www.sos.georgia.gov/ or call 478.207.2440. MOST IMPORTANTLY - HIS LICENSE IS NOT EVEN VALID RIGHT NOW!! It's our duty to make sure he can not renew it and continue causing harm to families and their pets.
Posted 01/14/09 | Report Abuse
1 out of 3 people found this review helpful.
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You get what you pay for
by Colleen S.
I am very disappointed with the service I received here with Dr. Waller and staff. Not only was his staff uneducated and unhelpful, but they gave me wrong information and did not provide me with all the medications that I was promised. I had to request to meet the doctor prior to surgery. We were a new patient and they knew nothing about my dog, and then just tried to take him to the back and told me to pick up later. I was given one sheet of post-op care that did not contain much information, and NO ONE came out to talk to me. Just the dumb receptionist who gave me antibiotics and no pain meds. I had to make an extra trip back to get pain meds for my dog after the receptionist told me he would not need them. Not only that, but no one offered me the laser surgery that they apparently offer or I would have gone with that over the traditional way. I am overall displeased and will be taking to another vet for a check up today.
Low cost procedure = low quality service
Posted 01/02/09 | Report Abuse
2 out of 5 people found this review helpful.
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Disturbing Discoveries
by Michelle K.
I had my cat spayed recently by Dr. Waller. His price was UNUSUALLY lower than that of my own, who at the time, I couldn't afford. Acutally, his price was unusually lower than numerous local vets I had checked out when finding him.
I love my vet and felt just terrible about not going to him--but money was definitely a consideration at the time. I admit that I made a significant error in judgement, to say the least... ...one that I will not make again.
Well--you certainly do get what you pay for, as they say. Within two days my cat developed a relatively bad infection at the suture site and upon examination, it was discovered that the method of spaying, the suturing itself, the type of sutures used, and the follow-up drug treatment protocol were all not within good standard practice of care. My vet was successful at being professional and diplomatic, but I could immediately tell that he had known both "Abundant Animal Care" (as well as the other names that it had gone by in prior days) and Dr. Waller and did not want to speak negatively. But his concern and reservations were obvious in his eyes and demeanor.
In addition, my husband was given very little post-op discharge information when he picked up our cat. So I called to ask some questions and was met with was indifference. It was very unsettling.
I too, as another reviewer mentioned in her reivew, have discovered through research that this doctor of veterinary medicine has had a number of mal-practice issues. And has changed the name of his practice numerous times. Again, I applaud my vet for remaining professional and not saying anything negative about Dr. Waller or his practice.
Look, I generally do not share such negative observations, and receive no satisfaction from doing so, but feel the need to do so in this case. There is a reason some charge far less than others. Please do your homework when having your pet put in the hands of a "professional". At the very least--BEWARE.
Posted 12/12/08 | Report Abuse
3 out of 6 people found this review helpful.
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Horrible Doctor/ Business
by Olivia C.
DO NOT GO HERE! I took my two dogs here because they both had some skin problems and they were the only Animal Hospital around that was open on Sunday. One of my dogs had quarter size welts that were bleeding and we felt that it was neccessary to go and get it treated immediatly. As soon as we pulled in the parking lot we felt uneasy because it was a run down shack with a school bus in the lot with advertising for the clinic written on the windows and lawn mowers in the back...but again it was the only place close by open on Sunday. We walked in only to see that it was no better inside. There were clumps of dog hair on the floor and everything about it was unsanitary and unprofessional. The doctor came out in jeans and a hawaiian shirt and asked us what was wrong with our dogs...he didn't put us in a room first and made us pull the hair back to show him, after that he never touched them again. Finally, we went to a room and the "Doctor" did a skin scrape which came back with nothing on it. We told him that the dogs had some food allergies in the past and he said "I wish you had told me that before" HE IS THE DOCTOR...WE SHOULDN'T HAVE TO TELL HIM THAT BEFORE, THAT IS WHY WE ARE COMING HERE! So after that he tells us to take both our dogs off DOG food and to only feed them deer meat, and to tell him if we didn't know anyone that went hunting and he could find us someone?!?! First of all dog food would be non existant if dogs didn't need it, secondly deer meat doesn't have all the nutrients and vitamins that dogs need to survive. Then he gave us a knock-off brand of flea and tick medicine to give our dogs for their skin (food) allergies. We thought that was ridiculous and I spoke up and said I did not feel comfortable with the whole situation. They ignored my comment and gave me no reassurance. The doctor came back in and we started asking him some more questions because we wanted to understand more about where he was coming from with his theories. All he did was take offense and kept repeating "I've been doing this for 16 years" He could give us no explanations. We both had knots in our stomachs and right as we were leaving we heard the doctor bad-mouthing us to another client in a different room! After we left I called around to some friends that work in the Animal Hospital industry only to find out that the Doctor at Abundant Animal Care has lost his license 3 different times for mal-practice and each time he just changes his name and opens back up. Also, they have apparently established the nickname of "The Chop Shop" because the friend I talked to said the vet she works at has seen many cases of animals that have come in just butchered up from this place. So again just BEWARE and DO NOT take your animals here.
Update- We took our dogs to a REAL vet, and they confirmed that the diagnosis given by "Dr." Waller was wrong. Both of our dogs had bacterial infections WHICH WE ASKED HIM ABOUT SPECIFICALLY and he said it was just food allergies. WRONG!! The new vet gave us proper medicine and sent us happily on our way.
Posted 12/11/08 | Report Abuse
3 out of 7 people found this review helpful.
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Very Caring Doctor!!
by Rocy O.
Dr Waller is a wonderful doctor and person! I do animal rescue, and he has spay / neutered a few dogs for me. He truly cares about the animals and the over population that currently exists in GA. He is the only reasonably priced vet in the area, and the best part is his heart is in the right place. He treats many rescue animals and always gives a fair price because he is truly concerned with the welfare of the animals. Thanks for caring and trying to make a difference!
Posted 11/22/08 | Report Abuse
4 out of 6 people found this review helpful.
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9 years and seven dogs later...
by Ira C.
Doc Waller has been our vet for 9 years, seven dogs, a couple of cats, and a pig. Being 55 this year and having owned pets my whole life, I can say that this is the best vet and office that I have ever had the pleasure to use.
The staff truly loves the animals, and all are long-term with the clinic. The Doc treats every animal as if it were his own, and shows a level of compassion that has sustained for 9 years that I have known him. This is run for the benefit of the ANIMALS, and the Doc has made decisions in every case that are oriented to the well-being of the animal, not the financial concerns of the clinic. He has gained our FULL trust over the years.
The Doc has so much experience that he diagnoses very quickly without a lot of needless testing. My wife, daughter, and I highly recommend this clinic.
Posted 11/11/08 | Report Abuse
4 out of 7 people found this review helpful.
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Clearly in it for the animals
by Jason M.
Dr. Waller did a wonderful job with both of our dogs and his low cost programs show he is clearly in it to help animals. The staff is kind hearted and wonderful to the animals. We were in for one spay and one neuter in two weeks and both dogs came out feeling great. Medication and all included for a very very reasonable price. Came highly recommended by a local person we trust with our dogs and he was right! We will take our other dog in for neuter # 2 soon. We love our pups and have taken them to another local vet that we felt OK with but were extremely overcharged at the end of each visit.
Posted 11/05/08 | Report Abuse
3 out of 6 people found this review helpful.
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Answer to our Prayers
by Denise B.
I did alot of searching for the best vet possible for our new pet, a mini-doxie and after being recommended, Dr. Waller answered every question I had and put my mind at ease.The last vet we seen, for YEARS, well, I've never even met him. I had alot of unanswered questions, had to wait for hours just to get booster shots, and paid for treatment that I didn't originally go for. The "sickness" was discovered while I waited for my pet to be brought out.The clinic was overbooked, always. Needless to say I believe I've found the perfect vet for our precious pet. He treated every person and pet that came in the office the same way he treated us, with respect and concern. I would definitely recommend Dr. Waller to anyone looking for a no nonsense, compassionate vet.
Thanks Dr. Waller!!
It seems to me that everyone that has a bad review for Abundant Care are all new patients. Hum, makes you wonder doesn't it? When I went searching for a Vet, I did research also, but I also talked to people and Dr. Waller was highly recomended. But I wasn't looking for someone to neuter my pet that had the lowest price possible, (since my pet is like a part of my family), I was looking for something better, quality care, and I found it in Dr. Waller. He also treated everyone and their pets that came in while I was there the same way he treated me and mine. He was truely concerned.
I also had my "ducks in a row" when I took my dog in to be neutered. I asked every question I could possibly think of before and after the surgery. I knew excactly what I was in for and what to do "just in case" something went wrong after I got home. But everything was textbook perfect as far as we were concerened.
I'm also thankful for a vet who tries to consider the economy and how expensive everything is and wants to give us a break so we can continue to get decent quality care for our pets.
Posted 10/10/08 | Report Abuse
2 out of 5 people found this review helpful.
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corected to my last review
by Julianne A.
I will need to apologize, as some information contained in my last review was not accurate. I stated the new vet advised that the mange medicine would kill our dog, however this was misunderstanding my part. The vet stated the too much of the medicine would harm our dog, not kill him.
Posted 10/09/08 | Report Abuse
3 out of 7 people found this review helpful.
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great doctor and clinic
by andria w.
we moved to this area a year ago. for our own family doctor i "shop" and just as i do for us, i also do for the doctor of our pets because they are part of our family too. i called three different vet clinics in the area and after asking various questions, i got a "feel" for abundant animal care.
i have a sister who is a veterinarian so i know how a lot of vet clinics operate. she was a practicing doctor in a clinic for about five years. after getting so disgusted with how all of the clinics (including hers) operated on a care for money more than care for animals ethics, she quit. she began a non-profit animal rescue association called witty kitties. and just like her, i want a doctor for our pets that cares more about them than they do about money. (i can't go to her because she's in iowa and we're in georgia)
in this past year we've had abundant animal care do a neutering on one of our dogs, shots, we had to have our cat, who had numerous cancer tumors, put down, grooming, etc. etc. their office has been the best vet clinic i've ever found for our pets. dr. waller truly cares for animals and they are all very caring, empathetic, friendly, and in my opinion - go above and beyond. dr. waller has always been honest and thorough in explaining things and he does a great job with procedures. and what i really love is that he's not one of those doctors who acts as though they are above you. i have called the office before and dr. waller has answered the phone and i have seen him working at the front desk. and it wasn't because they were short-handed in help because the vet techs and receptionist were there.
a vet clinic like dr. waller's abundant animal care is rare these days. it was a blessing to have found them.
Posted 10/01/08 | Report Abuse
4 out of 7 people found this review helpful.
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Dr. Walton Waller
by walton w.
In response to Mrs. Adams, I am sorry you had a problem and that you came to my office on a day we were closed. The laceration was done for free in an effort to help you but no good deed goes unpunished. I hope that anyone who reads this can see that Mrs. Adams did not perform the necessary after care. I would also let anyone know that our office welcomes anyone to see facility and meet staff before making a appointment. Please visit our clinic and others and compare. I have been serving Ball Ground Community for 14 years. Mrs. Adams does not realize how ill responsible this post is and i hope that others will not base there choice on this one posting.I would also like to say that the recent price reduction and name change are not due to any business related problems. I am trying to start a non-profit to stop the oppression of animals. There is no surgery performed that I will not re-examine for free. There are problems that can occur and i will correct the problems that occur due to lack of after care for free. I do not understand the people who have negative comment I will stand behind any procedure done in this office. I am easy to talk too. I do not understand the attacks. The children who posted the last comment about the skin problem stole medication and questioned all of my treatments. She should have gone to the hospital she worked for and not come to my clinic. I was trying to help them.
The price on the spay/neuter is misunderstood. This is not an effort to make money. I have given you $60 of free service to encourge the spay neuter effort. Performing the surgery for $75 with antibiotics is not making any money. Since my service is not appreciated i will end the service.
Thank You,Dr. Waller
Posted 09/12/08 | Report Abuse
5 out of 8 people found this review helpful.
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this office has lost my business.
by Julianne A.
First, Let me say that I fully stand behind my review, this office has lost my business.
Second, my Dog was sick due to your practice, and you are blaming me? Unacceptable. Your staff instructed my husband and me that no additional care was needed. Naturally, I exercised a little common since and made sure he was comfortable and in a clean area. However, your staff instructed us to leave him outside and offered no medicine. Dr. Waller, if you had your balls removed, I wonder if you would at least ask for an antibiotic? We did, and did not receive.
Lastly, I would like for you to know, that your employees advised us that the medicine previously given to us for the mange would fight heart worms, and we did not need any other medicine. We brought this to the attention of our new vet, and thankfully they advised us to discontinue this, as it would eventually kill our dog. Again, I can't thank you enough. You notice I did not fight to get my money back or come to your office and complain, I simply wanted my words heard, evan if the Dr. himself has to hear them.
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Posted 08/18/08 | Report Abuse
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