Sugarloaf Crossing Dental Ctr

★★★☆☆
33.955 -84.0543
Map and Directions to Salling Tina - Sugarloaf Crossing Dental Ctr

770-995-6109

4850 Sugarloaf Pkwy

Lawrenceville, GA

30044

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About Sugarloaf Crossing Dental Ctr

Health & Medical

Health & Medical
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Reviews 1 - 9 of 9.
.

I have been going to this office for years because it is convenient to my home. I agree, admin stinks!!! Always has, especially when Tina was there. There is too much turnover. I was sorry to see Dr Katz leave as he was good. My hygienist, Karen, left again to go to another location. I now have someone that hurts and makes me bleed when she does the cleaning. That's not supposed to be. Karen always told me my home hygiene was great and always told Dr. Katz that also so why all of a sudden all the "pain". Also, they do things they say you need and then when you go to check out you are having to pay for these things out of pocket. "OUCH" especially in these hard economic times. Next time this happens I will refuse to pay except my co-pay.

3
★★★☆☆

I have been going to this office for years because it is convenient to my home. I agree, admin stinks!!! Always has, especially when Tina was there. There is too much turnover. I was sorry to see Dr Katz leave as he was good. My hygienist, Karen, left again to go to another location. I now have someone that hurts and makes me bleed when she does the cleaning. That's not supposed to be. Karen always told me my home hygiene was great and always told Dr. Katz that also so why all of a sudden all the "pain". Also, they do things they say you need and then when you go to check out you are having to pay for these things out of pocket. "OUCH" especially in these hard economic times. Next time this happens I will refuse to pay except my co-pay.

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This facility has the worst administrative office I have ever had the horror of experiencing! From the on-set this experience has been a nightmare! They tell you they've contacted your insurance and you are ready to go only for you to find out that they have not BECAUSE SHE LEFT EARLY FRIDAY FOR A PERSONAL DAY! My second visit I was told I was pre-paying for cleanings. Fine, that is not an issue, however, upon attending my next supposedly "pre-paid" visit, I am told SO SORRY but that wasn't the case. They handed me a receipt from my last visit that looks nothing like the one I have on file and tell me that I am wrong. I returned in the same afternoon to speak with them with my copies of the paperwork and they are closed. Not returning calls! Each time I have had to deal with the administrative workers I have been given the so sorry after they make you wait so they can speak to their friends on the phone and each other, perhaps forgetting that the clear glass wall is not soundproof! The only redeeming quality of this facility is the dental assistants who are pleasant and thourough! However, beware, I have visited with a "sub" dentist on both visits and overheard staff comments that the "sub" is so much better than the regular dentist. That my friends is nearly as unsettling as them overcharging for services and not responding to your insurance company requests!

1
★☆☆☆☆

This facility has the worst administrative office I have ever had the horror of experiencing! From the on-set this experience has been a nightmare! They tell you they've contacted your insurance and you are ready to go only for you to find out that they have not BECAUSE SHE LEFT EARLY FRIDAY FOR A PERSONAL DAY! My second visit I was told I was pre-paying for cleanings. Fine, that is not an issue, however, upon attending my next supposedly "pre-paid" visit, I am told SO SORRY but that wasn't the case. They handed me a receipt from my last visit that looks nothing like the one I have on file and tell me that I am wrong. I returned in the same afternoon to speak with them with my copies of the paperwork and they are closed. Not returning calls! Each time I have had to deal with the administrative workers I have been given the so sorry after they make you wait so they can speak to their friends on the phone and each other, perhaps forgetting that the clear glass wall is not soundproof! The only redeeming quality of this facility is the dental assistants who are pleasant and thourough! However, beware, I have visited with a "sub" dentist on both visits and overheard staff comments that the "sub" is so much better than the regular dentist. That my friends is nearly as unsettling as them overcharging for services and not responding to your insurance company requests!

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.

I think a child under a certain age should be able to have a parent with them in the examining room, just to answer questions, one of the people said I was not allowed in the room, but I said my child is too young to be himself. Dr. Glasser saw my child and spent a good 20 seconds and said everything is ok? Seems he was in such a rush and did not want to even be there. The people behind the counter seemed nice; I will be looking for a new dentist who is more children friendly.

2
★★☆☆☆

I think a child under a certain age should be able to have a parent with them in the examining room, just to answer questions, one of the people said I was not allowed in the room, but I said my child is too young to be himself. Dr. Glasser saw my child and spent a good 20 seconds and said everything is ok? Seems he was in such a rush and did not want to even be there. The people behind the counter seemed nice; I will be looking for a new dentist who is more children friendly.

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.

I am very happy with this dental office. I've aways wanted to find a dental office that is friendly and willing to listen to your needs and concerns. The staff is brilliant and knowledgeable. The Dr's and the nurses are friendly and patience,the front desk is so.... friendly even the manager Allisia. Thank you Sugarloaf Dental.

4
★★★★☆

I am very happy with this dental office. I've aways wanted to find a dental office that is friendly and willing to listen to your needs and concerns. The staff is brilliant and knowledgeable. The Dr's and the nurses are friendly and patience,the front desk is so.... friendly even the manager Allisia. Thank you Sugarloaf Dental.

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.

I have been searching dental offices for 6-7 years, because my mom's dental problem and some very bad experience with several dental offices. Sugarloaf Crossing Dental Ctr is much better than those she went before. My mom was not in this dental office, because her dental insurance.
If I had read the previous reviews, I wouldn't been a patient at this office at all.
I have been going to Sugarloaf Crossing Dental Ctr for about 6-7 years. I have very pleasant experiences with them. My hygienist is always very caring. When my dental insurance ran out, she helps me to get one, so I didn't need to pay all out of my pocket. She does a very good job on cleaning my teeth too. Dr. Katz is always very kind and he knows what he is doing.
Sometimes, front desk people is a little bit lack of patient and lack of profession, but most of the time they are pretty good.
Based on the amount of patients that they have and the price that they charge you, I think they are reliable.
There are good dentists and bad dentists, good hygienists and bad hygienist...in almost every dental office. If you want to a better service, you can find the one that is better (go to the dental office and ask people for recommendations).
If you really want to have the best service and you don't mind to pay out of network. You can go to South Gwinnett Family Dentstry: Mazzawi Miles DDS??.
2268 E Main St
Snellville, GA 30078
(770) 972-4436
They have five star service and skills. However, they also charge you with that price.
I think it is all depends on your budget and your dental needs.

4
★★★★☆

I have been searching dental offices for 6-7 years, because my mom's dental problem and some very bad experience with several dental offices. Sugarloaf Crossing Dental Ctr is much better than those she went before. My mom was not in this dental office, because her dental insurance.
If I had read the previous reviews, I wouldn't been a patient at this office at all.
I have been going to Sugarloaf Crossing Dental Ctr for about 6-7 years. I have very pleasant experiences with them. My hygienist is always very caring. When my dental insurance ran out, she helps me to get one, so I didn't need to pay all out of my pocket. She does a very good job on cleaning my teeth too. Dr. Katz is always very kind and he knows what he is doing.
Sometimes, front desk people is a little bit lack of patient and lack of profession, but most of the time they are pretty good.
Based on the amount of patients that they have and the price that they charge you, I think they are reliable.
There are good dentists and bad dentists, good hygienists and bad hygienist...in almost every dental office. If you want to a better service, you can find the one that is better (go to the dental office and ask people for recommendations).
If you really want to have the best service and you don't mind to pay out of network. You can go to South Gwinnett Family Dentstry: Mazzawi Miles DDS??.
2268 E Main St
Snellville, GA 30078
(770) 972-4436
They have five star service and skills. However, they also charge you with that price.
I think it is all depends on your budget and your dental needs.

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.

Tina Salling is attached to all of these reviews, however she left the practice November of 2007. The current manager as of that date is Alicia Lewis and all management reviews should be related to her.

3
★★★☆☆

Tina Salling is attached to all of these reviews, however she left the practice November of 2007. The current manager as of that date is Alicia Lewis and all management reviews should be related to her.

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The supervisor cannot type English. But pretends she can do a lot. The nurses are pretty bad. Allycia, Jodie, and the supervisor are pretty bad with customer service. "Can I put you on hold?" After 3 minutes, someone will say, "Can I help you?" "I want to talk to the supervisor." ANd then after 3 minutes hold again, the supervisor will tell you "Can I help you?" when she is supposed to call you back.

1
★☆☆☆☆

The supervisor cannot type English. But pretends she can do a lot. The nurses are pretty bad. Allycia, Jodie, and the supervisor are pretty bad with customer service. "Can I put you on hold?" After 3 minutes, someone will say, "Can I help you?" "I want to talk to the supervisor." ANd then after 3 minutes hold again, the supervisor will tell you "Can I help you?" when she is supposed to call you back.

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.

I've been going to Dental Health Associates for over a year and have had nothing but pleasant and painless experiences. Dr. Katz and the staff are professional and friendly and everything is explained up front. I was skeptical about going to an operation like this, part of a chain, but my insurance named them as a preferred provider, so I tried them. I have serious periodontal problems and visit a periodontist regularly. I've been to Dental Health for extractions and replacement partials and upgrades.

PROS: friendly, knowledgeable, clean, polite, painless
CONS:

4
★★★★☆

I've been going to Dental Health Associates for over a year and have had nothing but pleasant and painless experiences. Dr. Katz and the staff are professional and friendly and everything is explained up front. I was skeptical about going to an operation like this, part of a chain, but my insurance named them as a preferred provider, so I tried them. I have serious periodontal problems and visit a periodontist regularly. I've been to Dental Health for extractions and replacement partials and upgrades.

PROS: friendly, knowledgeable, clean, polite, painless
CONS:

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.

Hi I took my children to get there teeth cleaned and what a mistake it was setting a appointment with these peoplemy oldest child went in and had his teeth cleaned and he came out with bleeding gums now he dose not have gingervitis and 3 days later his gums were beet red a swelling poor kid could only drink when I called the dxentist back to complain they said that this is normal he just needed to use dental floss more when i took him to a different dentist they said that this was not normal any way my youngest was suppose to have her teeth done the same day but she is totally scared of the dentist she's had a bad experience before when thet said that I couldn't go back with her that was it we went someware else

PROS: none
CONS: non caring people

2
★★☆☆☆

Hi I took my children to get there teeth cleaned and what a mistake it was setting a appointment with these peoplemy oldest child went in and had his teeth cleaned and he came out with bleeding gums now he dose not have gingervitis and 3 days later his gums were beet red a swelling poor kid could only drink when I called the dxentist back to complain they said that this is normal he just needed to use dental floss more when i took him to a different dentist they said that this was not normal any way my youngest was suppose to have her teeth done the same day but she is totally scared of the dentist she's had a bad experience before when thet said that I couldn't go back with her that was it we went someware else

PROS: none
CONS: non caring people

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