Metro Air Services

★★★★★
  • 3758 Nina Ct

    Loganville, GA 30052

    Map & Directions
  • 770-554-8002

About Metro Air Services

Categories
Hours
Monday-Friday 8:00 am - 5:00 pm Saturday 8:00 am -1:00 pm

Home Construction & Remodeling

Home Construction & Remodeling
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To those who work the system and try to defraud their home warranty AND the HVAC contractor that comes out by getting FREE equipment installed for no money at all!!! You get exactly what you pay for! Stop whining and deal with it. I have

3
★★★★★

To those who work the system and try to defraud their home warranty AND the HVAC contractor that comes out by getting FREE equipment installed for no money at all!!! You get exactly what you pay for! Stop whining and deal with it. I have

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Great Service!!! My air conditioner stopped working on the Friday of Labor Day weekend and I called AHS(my home warranty company) at 8 AM. I was contacted shortly by Troy to set up an appointment. Troy was very professional and polite.

3
★★★★★

Great Service!!! My air conditioner stopped working on the Friday of Labor Day weekend and I called AHS(my home warranty company) at 8 AM. I was contacted shortly by Troy to set up an appointment. Troy was very professional and polite.

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I rely on MetroAir to service our home. They are professional and sorted out a mess left by a Home Warranty contractor. Last week I lost AC, called 3 companies to service the unit, MetroAir came out first, diagnosed the issue, ordered

3
★★★★★

I rely on MetroAir to service our home. They are professional and sorted out a mess left by a Home Warranty contractor. Last week I lost AC, called 3 companies to service the unit, MetroAir came out first, diagnosed the issue, ordered

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Absolute terrible service. Took over a week to get my A/C working. Then they caused a major water leak. I had to have them come out two more times to fix the leak. They will not repair the damage from the water. I have to get my

3
★★★★★

Absolute terrible service. Took over a week to get my A/C working. Then they caused a major water leak. I had to have them come out two more times to fix the leak. They will not repair the damage from the water. I have to get my

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do not recommend talking to customer service.\r
no help at all. extemly rude, \r
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3
★★★★★

do not recommend talking to customer service.\r
no help at all. extemly rude, \r
\r
\r

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complete incompetence of what they do. besides having the worst customer service, they not only did not fix the problem but also exacerbated it causing a water leak in the house. moreover, they pretended that problem was due to the

3
★★★★★

complete incompetence of what they do. besides having the worst customer service, they not only did not fix the problem but also exacerbated it causing a water leak in the house. moreover, they pretended that problem was due to the

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Thanks to Metro for the free 10 point A/C tune up through our AHS Home Warranty account. Roger was on time, professional, friendly and helpful as he checked everything out. I was wary he would try to upsell me on something, especially

3
★★★★★

Thanks to Metro for the free 10 point A/C tune up through our AHS Home Warranty account. Roger was on time, professional, friendly and helpful as he checked everything out. I was wary he would try to upsell me on something, especially

.

My upstairs unit wasn't working so I called my warranty company AHS (American Home Shield). They assigned my repair service request to Metro Air Service in Loganville. They called me 1 hour later and set up an appointment for the next day. At first I was nervous because I couldnt find this company listed with the BBB. But they changed my opinion quickly.

The next day the technician called me to let me know he was on his way and arrived when he said he would. He diagnosed my problem immediately and told me the motor went out on my unit. I had trouble shooted the problem and I honestly thought that was the problem and I knew I couldn't fix it myself. I called the next day to set up another appointment for him to come out to replace the motor and set up the appt for the next day. Again the tech came out and fixed the unit in a short amount of time and gave us suggestions about how to possibly prevent this from happening to the other unit.

Everyone was very nice on the phone. The tech was honest, friendly, experienced and he came during the specified appointment time. I recommend this company to anyone even if you don't have AHS Warranty. Thanks Metro Air for getting my house cool again. CHEERS!!

2
★★★★★

My upstairs unit wasn't working so I called my warranty company AHS (American Home Shield). They assigned my repair service request to Metro Air Service in Loganville. They called me 1 hour later and set up an appointment for the next day. At first I was nervous because I couldnt find this company listed with the BBB. But they changed my opinion quickly.

The next day the technician called me to let me know he was on his way and arrived when he said he would. He diagnosed my problem immediately and told me the motor went out on my unit. I had trouble shooted the problem and I honestly thought that was the problem and I knew I couldn't fix it myself. I called the next day to set up another appointment for him to come out to replace the motor and set up the appt for the next day. Again the tech came out and fixed the unit in a short amount of time and gave us suggestions about how to possibly prevent this from happening to the other unit.

Everyone was very nice on the phone. The tech was honest, friendly, experienced and he came during the specified appointment time. I recommend this company to anyone even if you don't have AHS Warranty. Thanks Metro Air for getting my house cool again. CHEERS!!

Pros: Friendly, honest, reliable

Cons: I should have called sooner

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My air conditioner stopped working on the Friday of Labor Day weekend and I called AHS(my home warranty company) at 8 AM. I was contacted shortly by Troy to set up an appointment. Troy was very professional and polite. Jeff from Metro Air Services came out around 11AM and had my air back on very shortly. Jeff was very efficient at diagnosing the problem and very effective at fixing it !!! I'm cool again!!! YEAH!!! Overall, the customer service was GREAT!!! I will definitely request Metro Air Services when I run into a problem again!!!

2
★★★★★

My air conditioner stopped working on the Friday of Labor Day weekend and I called AHS(my home warranty company) at 8 AM. I was contacted shortly by Troy to set up an appointment. Troy was very professional and polite. Jeff from Metro Air Services came out around 11AM and had my air back on very shortly. Jeff was very efficient at diagnosing the problem and very effective at fixing it !!! I'm cool again!!! YEAH!!! Overall, the customer service was GREAT!!! I will definitely request Metro Air Services when I run into a problem again!!!

Pros: Quick ,Efficient Service

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