La Raine's Boutique

★★★★☆
  • 853 N Highland Ave

    Atlanta, GA 30306

    Map & Directions
  • 404-607-7444

About La Raine's Boutique

Hours
Tue - Fri, 11am - 7pm; Sat, 10am - 6pm; Sun, 12:30pm - 6pm

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LaRaine's was the most unbelievable bridal experience!! Michelle Gross was my consultant, she was wonderful, happy, and made me feel like the most special person in the world. From the moment I walked in I was treated like a princess. My

3
★★★★★

LaRaine's was the most unbelievable bridal experience!! Michelle Gross was my consultant, she was wonderful, happy, and made me feel like the most special person in the world. From the moment I walked in I was treated like a princess. My

.

As a person in customer service, I try to give the best customer service as possible to all of my clients. It's only fair for me to expect this back from people in the customer service industry. Unfortunately, La Raine's Boutique doesn't

3
★★★★★

As a person in customer service, I try to give the best customer service as possible to all of my clients. It's only fair for me to expect this back from people in the customer service industry. Unfortunately, La Raine's Boutique doesn't

.

I visited La Raine's Boutique one Sunday afternoon in January upon the recommendation of two close friends. My mother and sister went with me. La Raine was my bridal consultant. She was wonderful. She was very respectful of our budget. She

3
★★★★★

I visited La Raine's Boutique one Sunday afternoon in January upon the recommendation of two close friends. My mother and sister went with me. La Raine was my bridal consultant. She was wonderful. She was very respectful of our budget. She

.

Brooke, the salesperson who helped me, was extremely helpful and she had great ideas for dress possibiliites. The salon had a great selection of dresses

5
★★★★★

Brooke, the salesperson who helped me, was extremely helpful and she had great ideas for dress possibiliites. The salon had a great selection of dresses

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Brooke, the salesperson who helped me, was extremely helpful and she had great ideas for dress possibiliites. The salon had a great selection of dresses.

3
★★★★★

Brooke, the salesperson who helped me, was extremely helpful and she had great ideas for dress possibiliites. The salon had a great selection of dresses.

.

Thank you so much for the wonderful wedding dress and all the great service you providing me while I was wedding planning I adore my dress! and Veil and it all looked so beautiful on our wedding day. You girls made wedding shopping for much fun! Thanks again!!

5
★★★★★

Thank you so much for the wonderful wedding dress and all the great service you providing me while I was wedding planning I adore my dress! and Veil and it all looked so beautiful on our wedding day. You girls made wedding shopping for much fun! Thanks again!!

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I wanted to sincerely thank you both for the role you played in my wedding. Whether you know it or not, the experience I had at LaRaine's Boutique is one that I will cherish. So many of my friends have had such awful experiences when it comes to their wedding gowns and you all spoiled me. My dress was (and still is) perfect if you ask me. You bet I have recommended you to every girl I meet that is getting married. As promised, I have included some pictures of the big day. Some are cheesy fun photos, but I think you will get the full effect of the dress and how perfectly everything came together. Hope our paths cross soon, much love to you both.

5
★★★★★

I wanted to sincerely thank you both for the role you played in my wedding. Whether you know it or not, the experience I had at LaRaine's Boutique is one that I will cherish. So many of my friends have had such awful experiences when it comes to their wedding gowns and you all spoiled me. My dress was (and still is) perfect if you ask me. You bet I have recommended you to every girl I meet that is getting married. As promised, I have included some pictures of the big day. Some are cheesy fun photos, but I think you will get the full effect of the dress and how perfectly everything came together. Hope our paths cross soon, much love to you both.

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I wanted to sincerely thank you both for the role you played in my wedding. Whether you know it or not, the experience I had at LaRaine's Boutique is one that I will cherish. So many of my friends have had such awful experiences when it

3
★★★★★

I wanted to sincerely thank you both for the role you played in my wedding. Whether you know it or not, the experience I had at LaRaine's Boutique is one that I will cherish. So many of my friends have had such awful experiences when it

.

The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

5
★★★★★

The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

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The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

3
★★★★★

The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

.

Liked: Selection, Service, Value/To La Raines, Unfortunately, they didn??t have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so; Kim is THE BEST! She??s very personable, bubbly, patient, & DOES NOT pressure you into buying just anything. They have dresses from all price ranges. I would recommend this shop to all of my friends!

5
★★★★★

Liked: Selection, Service, Value/To La Raines, Unfortunately, they didn??t have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so; Kim is THE BEST! She??s very personable, bubbly, patient, & DOES NOT pressure you into buying just anything. They have dresses from all price ranges. I would recommend this shop to all of my friends!

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.

The staff was very nice and had very good suggestions. The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

5
★★★★★

The staff was very nice and had very good suggestions. The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

Was this review helpful to you?
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.

To La Raines, Unfortunately, they didn??t have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so; Kim is THE BEST! She??s very personable, bubbly, patient, & DOES NOT pressure you into buying just anything. They have dresses from all price ranges. I would recommend this shop to all of my friends!

Value

Service

Quality

5
★★★★★

To La Raines, Unfortunately, they didn??t have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so; Kim is THE BEST! She??s very personable, bubbly, patient, & DOES NOT pressure you into buying just anything. They have dresses from all price ranges. I would recommend this shop to all of my friends!

Value

Service

Quality

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.

What I loved about LaRaine??s boutique is LaRaine herself! She??s fabulous and bubbly and clearly loves what she does! She has a super cute super sweet little black and white puppy dog who hands out in the store. She has a wonderful staff??they were all so nice to me and seemed really genuine. And LaRaine??s fabulous charmer of a hubby who works at the front counter??what a great guy! Always smiling and giving complements to the brides to be. I really enjoyed shopping at LaRaine??s. I also love that they pressed my gown so well that I didn??t need to press it before my wedding. I wish I could get married again and again (to the same guy obviously) so I could go back and buy another fabulous dress?oh before I forget Raine??s dress selection is to die for! Most all of her gowns are very reasonably prices!

5
★★★★★

What I loved about LaRaine??s boutique is LaRaine herself! She??s fabulous and bubbly and clearly loves what she does! She has a super cute super sweet little black and white puppy dog who hands out in the store. She has a wonderful staff??they were all so nice to me and seemed really genuine. And LaRaine??s fabulous charmer of a hubby who works at the front counter??what a great guy! Always smiling and giving complements to the brides to be. I really enjoyed shopping at LaRaine??s. I also love that they pressed my gown so well that I didn??t need to press it before my wedding. I wish I could get married again and again (to the same guy obviously) so I could go back and buy another fabulous dress?oh before I forget Raine??s dress selection is to die for! Most all of her gowns are very reasonably prices!

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.

To La Raines, Unfortunately, they didnt have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so;

3
★★★★★

To La Raines, Unfortunately, they didnt have the that dress, but my consultant Kim said they had plenty of others to check out. So she started showing me dresses and it turns out I bought the very 1st one I tried on out of about 20 or so;

.

The staff was very nice and had very good suggestions. The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

3
★★★★★

The staff was very nice and had very good suggestions. The Alteration process make the dress look like it was made for me. The dresses for brides and bridesmaids were affordable and they had a good variety.

.

What I loved about LaRaines boutique is LaRaine herself! Shes fabulous and bubbly and clearly loves what she does! She has a super cute super sweet little black and white puppy dog who hands out in the store. She has a wonderful

3
★★★★★

What I loved about LaRaines boutique is LaRaine herself! Shes fabulous and bubbly and clearly loves what she does! She has a super cute super sweet little black and white puppy dog who hands out in the store. She has a wonderful

.

Dani!
Thank you so much for all your fabulous assistance with my dress!! It was soo perfect it wouldn't have been without your help. You are the best bridal salesperson in the world!! Thank you for making me feel soo special!

5
★★★★★

Dani!
Thank you so much for all your fabulous assistance with my dress!! It was soo perfect it wouldn't have been without your help. You are the best bridal salesperson in the world!! Thank you for making me feel soo special!

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.

Dani!
Thank you so much for all your fabulous assistance with my dress!! It was soo perfect it wouldn't have been without your help. You are the best bridal salesperson in the world!! Thank you for making me feel soo special!

3
★★★★★

Dani!
Thank you so much for all your fabulous assistance with my dress!! It was soo perfect it wouldn't have been without your help. You are the best bridal salesperson in the world!! Thank you for making me feel soo special!

.

I want to thank you so much for all that you did for me while I was dress shopping. Unfortunately I found "the dress" elsewhere, but you were such a pleasure to work with. I really appreciated how much you accommodated every crazy question and request that i had. I am definitely getting the word out to all my engaged friends to check out La Raines and make an appointment with you. In fact, Tanya my co-worker has since purchased a wedding dress from you all and she raves about you also! Thanks so much again!

5
★★★★★

I want to thank you so much for all that you did for me while I was dress shopping. Unfortunately I found "the dress" elsewhere, but you were such a pleasure to work with. I really appreciated how much you accommodated every crazy question and request that i had. I am definitely getting the word out to all my engaged friends to check out La Raines and make an appointment with you. In fact, Tanya my co-worker has since purchased a wedding dress from you all and she raves about you also! Thanks so much again!

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.

I want to thank you so much for all that you did for me while I was dress shopping. Unfortunately I found "the dress" elsewhere, but you were such a pleasure to work with. I really appreciated how much you accommodated every crazy question

3
★★★★★

I want to thank you so much for all that you did for me while I was dress shopping. Unfortunately I found "the dress" elsewhere, but you were such a pleasure to work with. I really appreciated how much you accommodated every crazy question

.

After shopping for wedding dresses at several other places, I decided to try La Raine's because I had driven by it a few times and loved it's location. I was blown away at how friendly their whole staff was! Not only did they take over 2.5 hours out of their day for me to try on dresses, but they let me try on whatever I wanted (even those few silly dresses your MOH and bridesmaids want you to try on for "fun"). No other place would let me look at their selection of dresses and pick the ones I wanted- they always made me try on the ones they picked based on my description. I ended up with something totally different than what I originally wanted, and it helped that I picked it. Of course they made suggestions, but it was still the fact that I knew I could look at everything they had to offer. After finding my perfect dress, there was champagne for everyone! The ordering, fittings, and everything else went seamlessly! La Raine, the alterer, and my sales consultant were there for EVERY fitting and made me feel as though I was special, not just some other person that bought their dress at their store. I have recommended La Raine's to ALL of my friends, even out of towner's, and ALL have had a wonderful experience there!

5
★★★★★

After shopping for wedding dresses at several other places, I decided to try La Raine's because I had driven by it a few times and loved it's location. I was blown away at how friendly their whole staff was! Not only did they take over 2.5 hours out of their day for me to try on dresses, but they let me try on whatever I wanted (even those few silly dresses your MOH and bridesmaids want you to try on for "fun"). No other place would let me look at their selection of dresses and pick the ones I wanted- they always made me try on the ones they picked based on my description. I ended up with something totally different than what I originally wanted, and it helped that I picked it. Of course they made suggestions, but it was still the fact that I knew I could look at everything they had to offer. After finding my perfect dress, there was champagne for everyone! The ordering, fittings, and everything else went seamlessly! La Raine, the alterer, and my sales consultant were there for EVERY fitting and made me feel as though I was special, not just some other person that bought their dress at their store. I have recommended La Raine's to ALL of my friends, even out of towner's, and ALL have had a wonderful experience there!

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Fabulous. Love LaRaine's! posted 12/23/2010
I cannot speak highly enough about LaRaine's. When I got engaged, my bridesmaids made appointments for me to try on dresses at a few places around Atlanta. LaRaine's was the first we visited in

3
★★★★★

Fabulous. Love LaRaine's! posted 12/23/2010
I cannot speak highly enough about LaRaine's. When I got engaged, my bridesmaids made appointments for me to try on dresses at a few places around Atlanta. LaRaine's was the first we visited in

.

After shopping for wedding dresses at several other places, I decided to try La Raine's because I had driven by it a few times and loved it's location. I was blown away at how friendly their whole staff was! Not only did they take over 2.5

3
★★★★★

After shopping for wedding dresses at several other places, I decided to try La Raine's because I had driven by it a few times and loved it's location. I was blown away at how friendly their whole staff was! Not only did they take over 2.5

.

I was cautiously optimistic about LaRaine's. I had read and heard positive and negative, but when I found the dress that I really liked there, I decided to go for it.

Pro: they do have one of the best selections - price and style - of most places in town.

Cons: (the list is long, hang on) 1.) While in for alterations, the seamstress Caron and LaRaine were pinning something in the front of the dress (as I was wearing it) and said, "Oh, is that blood?" Here's where that "sorry" word probably would have been nice. At least once. But no, instead I was told that it happens all the time to brides (the blood was right at my navel) and that it would be fine. There was a suggestion of putting a seam in to conceal the stain (there are no seams on the front exterior of my dress), blotting of peroxide, and a brown ring around from where the stain was. THough most of it did finally come out, it was still visible (but never apologized for).
2.) Alterations appointments. Hardly ever on time, canceled 1 minute before I arrived at the shop, made me feel as though I was in the wrong for asking for fabric to lie flat vs bunching up and making me look like I had fat rolls.
3.) LaRaine's "pressing" of the dress. Because of the cancelled alterations appointments and running late, I was told that the dress would need to be pressed and then hang overnight. I re-worked my schedule in leaving town with the dress to accommodate this. Because I did not have the time to unzip the garment bag, fully remove the dress and inspect, I did not notice at the shop the awful pressing job and the fact that there were two 4-inch long creases pressed into the fabric along the back train of the dress (which is supposed to be creaseless). I e-mailed the photo of the creases to the shop when I arrived at the wedding location, asking for something (even an apology would have been nice, as I know you'd have to pry any kind of refund out of their hands with a crowbar). Nothing. Crickets.

So, did I find the dress that I loved at LaRaine's? Yes. Was everything about the experience after that point pretty awful? Yes. Do I tell friends that they should not even support a business that cannot even apologize for their mistakes? Yes.

Be warned.

0
★☆☆☆☆

I was cautiously optimistic about LaRaine's. I had read and heard positive and negative, but when I found the dress that I really liked there, I decided to go for it.

Pro: they do have one of the best selections - price and style - of most places in town.

Cons: (the list is long, hang on) 1.) While in for alterations, the seamstress Caron and LaRaine were pinning something in the front of the dress (as I was wearing it) and said, "Oh, is that blood?" Here's where that "sorry" word probably would have been nice. At least once. But no, instead I was told that it happens all the time to brides (the blood was right at my navel) and that it would be fine. There was a suggestion of putting a seam in to conceal the stain (there are no seams on the front exterior of my dress), blotting of peroxide, and a brown ring around from where the stain was. THough most of it did finally come out, it was still visible (but never apologized for).
2.) Alterations appointments. Hardly ever on time, canceled 1 minute before I arrived at the shop, made me feel as though I was in the wrong for asking for fabric to lie flat vs bunching up and making me look like I had fat rolls.
3.) LaRaine's "pressing" of the dress. Because of the cancelled alterations appointments and running late, I was told that the dress would need to be pressed and then hang overnight. I re-worked my schedule in leaving town with the dress to accommodate this. Because I did not have the time to unzip the garment bag, fully remove the dress and inspect, I did not notice at the shop the awful pressing job and the fact that there were two 4-inch long creases pressed into the fabric along the back train of the dress (which is supposed to be creaseless). I e-mailed the photo of the creases to the shop when I arrived at the wedding location, asking for something (even an apology would have been nice, as I know you'd have to pry any kind of refund out of their hands with a crowbar). Nothing. Crickets.

So, did I find the dress that I loved at LaRaine's? Yes. Was everything about the experience after that point pretty awful? Yes. Do I tell friends that they should not even support a business that cannot even apologize for their mistakes? Yes.

Be warned.

.

I'm really surprised by all of the recent bad reviews of LaRaines. I never write reviews of things, but I created an account just to say how much I enjoyed my time at this boutique. The staff was very friendly when I made my appointment, and when i got there the friendliness continued. My consultant, Jenn, sat down with me and asked about what I envisioned for my wedding and what kinds of things I liked. She then took me and my 2 bridesmaids upstairs to show us all of the collections. She was very knowledgeable about the designers and did a good job explaining what each collections' strengths were. She never once mentioned price or made me feel like there were dresses i couldn afford. She then let me pick out dresses I wanted to try, then based off of my selections, picked a few others she thought I would like. i was extremely inpressed with thier selection. It's the most extensive i've seen in a while.

I am a size 16 so i was worried i'd be embarrased wiggling in and out of sample sizes, but she made me feel totally comfortable, and did her best to pin the dresses on me so i could get the effect. She was patient and personable with me and my guests the entire time. In the end, i fell in love with 2 dresses. One was $1400 and the other was $6000. She never once made me feel like I couldn't afford such an expensive dress, nor did she try to push the pricier option on me. She told me which styles accented my shape best, and made a few veil suggestions.

After the appointment, she took my info again, and told me she would love to see me in again to try on the dress so my mother could see it. Jenn was a dream to work with! She was so sweet, and she got excited with me and my briedsmaid when i found styles I liked that looked good. LaRaines is a great store. Call for an appointment and request Jen. She is lovely! if the owner is a jerk as so many of you say (I havent met her) then seer clear of here if she's in, but dont pass up the store. It's awesome!

2
★★★★★

I'm really surprised by all of the recent bad reviews of LaRaines. I never write reviews of things, but I created an account just to say how much I enjoyed my time at this boutique. The staff was very friendly when I made my appointment, and when i got there the friendliness continued. My consultant, Jenn, sat down with me and asked about what I envisioned for my wedding and what kinds of things I liked. She then took me and my 2 bridesmaids upstairs to show us all of the collections. She was very knowledgeable about the designers and did a good job explaining what each collections' strengths were. She never once mentioned price or made me feel like there were dresses i couldn afford. She then let me pick out dresses I wanted to try, then based off of my selections, picked a few others she thought I would like. i was extremely inpressed with thier selection. It's the most extensive i've seen in a while.

I am a size 16 so i was worried i'd be embarrased wiggling in and out of sample sizes, but she made me feel totally comfortable, and did her best to pin the dresses on me so i could get the effect. She was patient and personable with me and my guests the entire time. In the end, i fell in love with 2 dresses. One was $1400 and the other was $6000. She never once made me feel like I couldn't afford such an expensive dress, nor did she try to push the pricier option on me. She told me which styles accented my shape best, and made a few veil suggestions.

After the appointment, she took my info again, and told me she would love to see me in again to try on the dress so my mother could see it. Jenn was a dream to work with! She was so sweet, and she got excited with me and my briedsmaid when i found styles I liked that looked good. LaRaines is a great store. Call for an appointment and request Jen. She is lovely! if the owner is a jerk as so many of you say (I havent met her) then seer clear of here if she's in, but dont pass up the store. It's awesome!

Pros: Great selection/Charming atmosphere/Personable consultant

Cons: I didnt experience any yet

.

Not only did I find the dress of my dreams I really liked Sandy, the girl who helped me pick it out. I'm doing a destination wedding in St John, USVI and wanted something elegant but with simple lines to accent my height, I'm 5'9" Sandy knew of a Cymeline dress that my Mom said was stunning and it was nice. My Mom cried, my best friend cried, we all cried. I found the dress thanks to Sandy, it was the best experience and fell below budget as well. A question came up about alterations and it so happens, all alterations are done in house by Caron from NYC, who has done quite a few fittings by the sound of it. I like that. The selection of gowns was impressive, if not a little overwhelming, but then we had Sandy to help us, even La Raine looked in to give her approval. Thank you. Cassidy

2
★★★★★

Not only did I find the dress of my dreams I really liked Sandy, the girl who helped me pick it out. I'm doing a destination wedding in St John, USVI and wanted something elegant but with simple lines to accent my height, I'm 5'9" Sandy knew of a Cymeline dress that my Mom said was stunning and it was nice. My Mom cried, my best friend cried, we all cried. I found the dress thanks to Sandy, it was the best experience and fell below budget as well. A question came up about alterations and it so happens, all alterations are done in house by Caron from NYC, who has done quite a few fittings by the sound of it. I like that. The selection of gowns was impressive, if not a little overwhelming, but then we had Sandy to help us, even La Raine looked in to give her approval. Thank you. Cassidy

Pros: best dresses in Atlanta

Cons: narrow drive to back parking lot.

.

The list is too long to list :
- Lying about your choices
- Insulting the customer
- Never on time for appointment
- 9 appointments needed for fitting
- rude atttitude, knowing everything better than customer

Don't go there. You'll regret it.

0
★☆☆☆☆

The list is too long to list :
- Lying about your choices
- Insulting the customer
- Never on time for appointment
- 9 appointments needed for fitting
- rude atttitude, knowing everything better than customer

Don't go there. You'll regret it.

Pros: No pros. Good dress selection. No customer service

Cons: It can turn your wedding experience into a nightmare

.

I went here and found a dress that I loved and bought it. The staff there was actually very nice...until I met LaRaine. She was extremely pushy and talked over me the entire time. She did not listen to me at all. When the dress came in it arrived 2 sizes too small. I have never been a size four in my life, however, La Raine immediately started asking me what I have been eating to have gained so much weight. I was mortified. I explained to her that I have not gained any weight, that I had in fact lost weight since I had been running daily and dieting and she had the nerve to tell me that "running increases your lung capacity, therefore making your ribcage bigger". She also said "women tend to eat what their husband eats when they get engaged, so maybe thats why you gained weight". La Raine then insisted that I pay for the dress in full and then take the dress home with me. I was in such shock that I left in tears with the dress in hand. After a few days I called her and asked if there was anyway that she could just order me a new dress, that I KNOW i did not gain 2 inches in 3 months. She refused. She kept talking on top of me and would not even listen. She wouldnt even give me a discount on alterations or work with me at all to correct the situation. At one point she even said "Jennifer! What do you WANT?!" and all I could say was...I want to be happy about my wedding dress. I ended up having to take the dress to a different alterations place since I didn't want to give her a penny more of my money. They were able to take it out an inch since it was all lace and I basically had to starve myself into the dress. Having worked as a retail manager for ten years, I could not believe the horrific customer service, especially when dealing with something as special as someone's wedding dress. Do yourself a favor and shop somewhere else, or if you do shop here, ask if you can deal with one of her other staff members, who all seem to be very nice.

0
★☆☆☆☆

I went here and found a dress that I loved and bought it. The staff there was actually very nice...until I met LaRaine. She was extremely pushy and talked over me the entire time. She did not listen to me at all. When the dress came in it arrived 2 sizes too small. I have never been a size four in my life, however, La Raine immediately started asking me what I have been eating to have gained so much weight. I was mortified. I explained to her that I have not gained any weight, that I had in fact lost weight since I had been running daily and dieting and she had the nerve to tell me that "running increases your lung capacity, therefore making your ribcage bigger". She also said "women tend to eat what their husband eats when they get engaged, so maybe thats why you gained weight". La Raine then insisted that I pay for the dress in full and then take the dress home with me. I was in such shock that I left in tears with the dress in hand. After a few days I called her and asked if there was anyway that she could just order me a new dress, that I KNOW i did not gain 2 inches in 3 months. She refused. She kept talking on top of me and would not even listen. She wouldnt even give me a discount on alterations or work with me at all to correct the situation. At one point she even said "Jennifer! What do you WANT?!" and all I could say was...I want to be happy about my wedding dress. I ended up having to take the dress to a different alterations place since I didn't want to give her a penny more of my money. They were able to take it out an inch since it was all lace and I basically had to starve myself into the dress. Having worked as a retail manager for ten years, I could not believe the horrific customer service, especially when dealing with something as special as someone's wedding dress. Do yourself a favor and shop somewhere else, or if you do shop here, ask if you can deal with one of her other staff members, who all seem to be very nice.

Pros: most of the staff is very nice

Cons: terrible owner

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I was very excited to go to La Raines because there were many dresses on the website that I liked. When I got there, I was asked how much I was going to spend in front of all my bridesmaids, before we even made it through the door. Then we were taken to a back room, with no chairs for anyone to sit in, and I was lectured while trying on the two dresses they were willing to show me. The dress I really liked from the website was a little out of my price range, and because of that they wouldn't even let me try it on. Don't they know that if a bride falls in love with a dress the price range could increase? I felt like the whole experience was awful. I had been to Kelly's Closet that morning, a much higher end store, and they were extremely nice and treated me and my bridesmaids with respect. My advice - skip La Raines. Picking out a dress should be fun and memorable, and you won't get that experience here.

0
★☆☆☆☆

I was very excited to go to La Raines because there were many dresses on the website that I liked. When I got there, I was asked how much I was going to spend in front of all my bridesmaids, before we even made it through the door. Then we were taken to a back room, with no chairs for anyone to sit in, and I was lectured while trying on the two dresses they were willing to show me. The dress I really liked from the website was a little out of my price range, and because of that they wouldn't even let me try it on. Don't they know that if a bride falls in love with a dress the price range could increase? I felt like the whole experience was awful. I had been to Kelly's Closet that morning, a much higher end store, and they were extremely nice and treated me and my bridesmaids with respect. My advice - skip La Raines. Picking out a dress should be fun and memorable, and you won't get that experience here.

Pros: ...

Cons: Rude, Insulting, Disappointing

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I called and spoke with the store twice regarding a specific dress and a designer and scheduled an appointment for the next day. The girl on the phone was lovely, but when I arrived no one else was. I had to explain to two different associates 3 times each that I already had an appointment. I left after 10 minutes because they were so rude and I was offended. I knew they did not have the dress I wanted but wanted to see similar ones. Neither of the asso. would shut up long enough for me to even explain what I wanted to see. They actually would not shut up long enough to gather their thoughts and make coherent sentences. Then before they even knew my name they told me I could not afford a dress from that designer. They asked if I was going to buy something, before I could tell them that was why I was here to look I was told I could not try anything on if not. How would I know if I wanted to buy something if they would not even show me anything. There are much nicer stores with associates who actually want to be helpful. Skip this one.

0
★☆☆☆☆

I called and spoke with the store twice regarding a specific dress and a designer and scheduled an appointment for the next day. The girl on the phone was lovely, but when I arrived no one else was. I had to explain to two different associates 3 times each that I already had an appointment. I left after 10 minutes because they were so rude and I was offended. I knew they did not have the dress I wanted but wanted to see similar ones. Neither of the asso. would shut up long enough for me to even explain what I wanted to see. They actually would not shut up long enough to gather their thoughts and make coherent sentences. Then before they even knew my name they told me I could not afford a dress from that designer. They asked if I was going to buy something, before I could tell them that was why I was here to look I was told I could not try anything on if not. How would I know if I wanted to buy something if they would not even show me anything. There are much nicer stores with associates who actually want to be helpful. Skip this one.

Pros: ummm can think of none

Cons: hateful, rude, insulting staff

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I just wanted to thank you so much for my dress it is more beautiful than I imagined. Laura, I don't know if you remember me, but I was the bride that ordered the Pattis style 9868, then I called back and asked you to hold up on the order, then I came back to look at it again with my girlfriend, because she had taken a picture at a bad angle. Well the dress could not have looked any better, after review, everyone agreed that the dress made me look stunning. My Mother was not able to visit Atlanta, but saw pictures of the dress you send via e-mail and agreed it is beautiful. You made the experience so comfortable from start to finish and I recommend La Raine's Bridal to all my friends and acquaintances. Now am looking forward to the dress coming in and to try it on for the first time. Thank you to Laura and everybody at La Raine's

2
★★★★★

I just wanted to thank you so much for my dress it is more beautiful than I imagined. Laura, I don't know if you remember me, but I was the bride that ordered the Pattis style 9868, then I called back and asked you to hold up on the order, then I came back to look at it again with my girlfriend, because she had taken a picture at a bad angle. Well the dress could not have looked any better, after review, everyone agreed that the dress made me look stunning. My Mother was not able to visit Atlanta, but saw pictures of the dress you send via e-mail and agreed it is beautiful. You made the experience so comfortable from start to finish and I recommend La Raine's Bridal to all my friends and acquaintances. Now am looking forward to the dress coming in and to try it on for the first time. Thank you to Laura and everybody at La Raine's

Pros: best selection

Cons: none

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I HIGHLY recommend La Raines. I had an amazing experience buying my bridal gown here, the entire process was delightful from beginning to end. Before I committed to purchasing the dress, Kimberly was so kind and patient with me at the beginning and let me come back and try it on a number of times before ordering, just to be sure. They have a huge selection of absolutely stunning dresses and these incredibly charming dressing rooms that make you feel like a princess.

Now that the dress is in and i've finished up with all of the alterations, I have to say a big THANK YOU to La Raine herself, Kimberly, and especially their head alterationist, Coron. They were SO incredibly caring and attentive to me every time i went in for a fitting. I really felt that they were personally invested in me, my dress and my wedding. I haven't received such special attention from any of my other vendors throughout the process. Coron did an amazing job fitting the dress to my body just the way I wanted it. I loved my dress more and more every time I went back. All of them gave great advice for the entire look and style i was going for. It was a truly an amazing experience for a truly amazing dress.

Thank you!!

2
★★★★★

I HIGHLY recommend La Raines. I had an amazing experience buying my bridal gown here, the entire process was delightful from beginning to end. Before I committed to purchasing the dress, Kimberly was so kind and patient with me at the beginning and let me come back and try it on a number of times before ordering, just to be sure. They have a huge selection of absolutely stunning dresses and these incredibly charming dressing rooms that make you feel like a princess.

Now that the dress is in and i've finished up with all of the alterations, I have to say a big THANK YOU to La Raine herself, Kimberly, and especially their head alterationist, Coron. They were SO incredibly caring and attentive to me every time i went in for a fitting. I really felt that they were personally invested in me, my dress and my wedding. I haven't received such special attention from any of my other vendors throughout the process. Coron did an amazing job fitting the dress to my body just the way I wanted it. I loved my dress more and more every time I went back. All of them gave great advice for the entire look and style i was going for. It was a truly an amazing experience for a truly amazing dress.

Thank you!!

Pros: Caring, attentive and knowledgable staff

Cons: none

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I made an appointment to visit and look for a dress with my Mother. They immediately made us feel comfortable and offered us coffee or water, after a couple of minutes on the couch, Kimberly chatted with us to listen to what I liked and didn't like and then we went upstairs. Oh... what a great selection they have, it was hard to know where to look first. Kimberly picked out two gowns that she thought I might like and I felt really comfortable up there trying them on in such nice surroundings. After about an hour of trying on ones I picked out, Mom's picks and Kimberly's picks I found one, yes little ol' me. Not just one, but the one. You know, "The One." A beautiful gown by Cotton Bride and I picked it out and Mom and Kimberly agreed that it's stunning. I am so happy and my dress it is just gorgeous. I will recommend La Raine's Bridal to all my friends. Thank you Kimberly and thank you La Raine.

2
★★★★★

I made an appointment to visit and look for a dress with my Mother. They immediately made us feel comfortable and offered us coffee or water, after a couple of minutes on the couch, Kimberly chatted with us to listen to what I liked and didn't like and then we went upstairs. Oh... what a great selection they have, it was hard to know where to look first. Kimberly picked out two gowns that she thought I might like and I felt really comfortable up there trying them on in such nice surroundings. After about an hour of trying on ones I picked out, Mom's picks and Kimberly's picks I found one, yes little ol' me. Not just one, but the one. You know, "The One." A beautiful gown by Cotton Bride and I picked it out and Mom and Kimberly agreed that it's stunning. I am so happy and my dress it is just gorgeous. I will recommend La Raine's Bridal to all my friends. Thank you Kimberly and thank you La Raine.

Pros: The people were great.

Cons: bathroom was out of paper towels

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I have to say LaRaine's boutique is the best wedding shop ever!!!So helpful and honest. LaRaine is just fantastic when it comes to fit and the look one wants to accomplish. They offer everything a bride could need!

5
★★★★★

I have to say LaRaine's boutique is the best wedding shop ever!!!So helpful and honest. LaRaine is just fantastic when it comes to fit and the look one wants to accomplish. They offer everything a bride could need!

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My experience with La Raine was not a positive one. First and foremost I am not from the area, so I was not familiar with the store and I had never been in there before. I am getting married next Spring and I happened to be in the area, so I decided to stop in and check out their selection of dresses. I had no idea you needed an appointment just to look at their selection. I had planned on browsing with that had, and making an appointment to try on dresses later. I was greeted by sales people when I walked in, but no one told me about their appointment only policy. I was simply told I could browse the store, and to come get them if I had questions. I noticed the store had an upstairs, and since there was no signs indicating that section was off limits, I wondered up there. My friend, who was viewing bridal books in the lounge area, was approached by a sales person who frantically asked him where I was. He stated that I was upstairs, according to my friend the sales person came running up the stairs. When she found me, she told me I wasn't allowed upstairs and I would have to make an appointment. I asked how could I make an appointment if I had no idea of what their selections where. Also mind you the store is completely empty at this time. I asked her would it be okay just to look at their selection, that way I can take note of what she could set aside for me later to try on. She stated that it was not possible and that I would have to go back downstairs and make an appointment. I was so enraged at how I was treated that I decided I did not want to make an appointment and that I never wanted to set foot in that store again. I completely understand the need to make an appointment, however I believe you should at least be able to view the merchandise. I was treated as if I was a theft and not a potential customer. Also, I believe the store should be clear about their policies by making customers aware of them through signs and verbal communication. I would never do business with them and I would not recommend them to any of my friends.

0
★☆☆☆☆

My experience with La Raine was not a positive one. First and foremost I am not from the area, so I was not familiar with the store and I had never been in there before. I am getting married next Spring and I happened to be in the area, so I decided to stop in and check out their selection of dresses. I had no idea you needed an appointment just to look at their selection. I had planned on browsing with that had, and making an appointment to try on dresses later. I was greeted by sales people when I walked in, but no one told me about their appointment only policy. I was simply told I could browse the store, and to come get them if I had questions. I noticed the store had an upstairs, and since there was no signs indicating that section was off limits, I wondered up there. My friend, who was viewing bridal books in the lounge area, was approached by a sales person who frantically asked him where I was. He stated that I was upstairs, according to my friend the sales person came running up the stairs. When she found me, she told me I wasn't allowed upstairs and I would have to make an appointment. I asked how could I make an appointment if I had no idea of what their selections where. Also mind you the store is completely empty at this time. I asked her would it be okay just to look at their selection, that way I can take note of what she could set aside for me later to try on. She stated that it was not possible and that I would have to go back downstairs and make an appointment. I was so enraged at how I was treated that I decided I did not want to make an appointment and that I never wanted to set foot in that store again. I completely understand the need to make an appointment, however I believe you should at least be able to view the merchandise. I was treated as if I was a theft and not a potential customer. Also, I believe the store should be clear about their policies by making customers aware of them through signs and verbal communication. I would never do business with them and I would not recommend them to any of my friends.

Pros: Visually appealing

Cons: Rude Staff, Complete lack of customer service

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I was really nervous about wedding dress shopping until I visited La Raine's Bridal, they made me feel so comfortable. Now I am very happy with my gown and the service I received at La Raine's Bridal Boutique. I recommend them to my friends. Kimberly helped me pick out a really beautiful gown by Cotton Bride, it was different than I envisioned, but my friends say it is stunning and I love it. Even La Raine herself got involved advising me about the best style to suit me. Cool store. Thank you!

2
★★★★★

I was really nervous about wedding dress shopping until I visited La Raine's Bridal, they made me feel so comfortable. Now I am very happy with my gown and the service I received at La Raine's Bridal Boutique. I recommend them to my friends. Kimberly helped me pick out a really beautiful gown by Cotton Bride, it was different than I envisioned, but my friends say it is stunning and I love it. Even La Raine herself got involved advising me about the best style to suit me. Cool store. Thank you!

Pros: the friendly people & gown selection, nearby restaurants

Cons: traffic jam central

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I had an appointment at La Raine's Boutique on a Saturday and of course it's the day that brides bring their entourage with them! I had 5 people with me (My mom of course, 2 bridesmaids,my aunt, and a coworker). I expected that we would be asked to make room for other people that might have less people with them. But that never happened. We were shown a fitting room that had wall to wall mirrors. And a lovely chaise and couch for my guests to sit on. I think I had the last appointment of the day , because the store was emptying out. But our consultant was full of energy and gave us the same service as if we were the first appointment! My family was offered water as a refreshment while they waited as I browsed the gowns with my sales assistant. When we came back to the room I had about 7 gowns to try on. All the gowns were lovely and my heart started to melt as I saw the gown I tried on that caught my eye when I first walked in and it was on a mannequin. My mom started to cry and my bridesmaids were speechless! Needless to say a sale had been made! My sales specialist then helped me pick out a matching veil and jewelery.By this time, it was already 30 minutes past their closing time. AND WE WERE NOT RUSHED LIKE AT SOME OTHER STORES!!!

Before we left my sales girl hugged me and thanked me for allowing her to partake in this experience. I should be thanking her!!! The sales people and managing staff really care about their brides! I would recommend this salon to every bride. From the moment I made my appointment to my dress decision, I felt pampered and listened to. THE SERVICE SPEAKS VOLUMES!!!THANK YOU LA RAINE'S FOR HELPING ME FIND MY DREAM DRESS!!!

2
★★★★★

I had an appointment at La Raine's Boutique on a Saturday and of course it's the day that brides bring their entourage with them! I had 5 people with me (My mom of course, 2 bridesmaids,my aunt, and a coworker). I expected that we would be asked to make room for other people that might have less people with them. But that never happened. We were shown a fitting room that had wall to wall mirrors. And a lovely chaise and couch for my guests to sit on. I think I had the last appointment of the day , because the store was emptying out. But our consultant was full of energy and gave us the same service as if we were the first appointment! My family was offered water as a refreshment while they waited as I browsed the gowns with my sales assistant. When we came back to the room I had about 7 gowns to try on. All the gowns were lovely and my heart started to melt as I saw the gown I tried on that caught my eye when I first walked in and it was on a mannequin. My mom started to cry and my bridesmaids were speechless! Needless to say a sale had been made! My sales specialist then helped me pick out a matching veil and jewelery.By this time, it was already 30 minutes past their closing time. AND WE WERE NOT RUSHED LIKE AT SOME OTHER STORES!!!

Before we left my sales girl hugged me and thanked me for allowing her to partake in this experience. I should be thanking her!!! The sales people and managing staff really care about their brides! I would recommend this salon to every bride. From the moment I made my appointment to my dress decision, I felt pampered and listened to. THE SERVICE SPEAKS VOLUMES!!!THANK YOU LA RAINE'S FOR HELPING ME FIND MY DREAM DRESS!!!

Pros: gowns for all price ranges, intimate fitting rooms, ambiance

Cons: nothing

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I absolutely loved this place! I went in for a bridal appointment as well as a bridesmaid appointment for my upcoming wedding. The lady that helped us was so sweet and she was such a big help! You can tell that she was so excited and happy about her job, which I personally enjoyed because it made my experience as a soon to be bride shopping for her dress, so much better! I have since gone back a couple times to talk with the girls who work there.. the get their advice on some details and they have been great! I would recommend this bridal shop to anyone getting married!

2
★★★★★

I absolutely loved this place! I went in for a bridal appointment as well as a bridesmaid appointment for my upcoming wedding. The lady that helped us was so sweet and she was such a big help! You can tell that she was so excited and happy about her job, which I personally enjoyed because it made my experience as a soon to be bride shopping for her dress, so much better! I have since gone back a couple times to talk with the girls who work there.. the get their advice on some details and they have been great! I would recommend this bridal shop to anyone getting married!

Pros: great staff, prices, selection location

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From the moment that i stepped into La Raine's Boutique I felt at home. The staff was so friendly and warm. It was the first time I had ever tried on gowns and the girls suggested i try on different styles to find out what im liking. My sales consultant actually picked out the gown i purchased. It is a Pattis gown. Everyone should totally check them out. I really do not understand how some one could have a bad experience here. Everyone at La Raines is absolutely amazing. I definitley will recommend them to any bride to be! :)

2
★★★★★

From the moment that i stepped into La Raine's Boutique I felt at home. The staff was so friendly and warm. It was the first time I had ever tried on gowns and the girls suggested i try on different styles to find out what im liking. My sales consultant actually picked out the gown i purchased. It is a Pattis gown. Everyone should totally check them out. I really do not understand how some one could have a bad experience here. Everyone at La Raines is absolutely amazing. I definitley will recommend them to any bride to be! :)

Pros: service, selection, staff, prices

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The other bad reviews listed here do not exaggerate the horrible customer service at La Raines. And the comments about the owner are dead-on. Buying my wedding dress here was the worst experience during all of my wedding planning. Other brides I spoke to while in the shop had bad experiences too. I have many horror stories, but here's just one: I was interested in purchasing my wedding shoes; but they did not have my size in the style I wanted. They ordered my size. When the shoes came in, they didn't fit. I was told that there could be no exchanges or returns! Who charges a customer for shoes when she couldn't try them on beforehand? I was told to go have the shoes adjusted by a shoe repair person. They also sold me the wrong veil and the alterations left much to be desired. Don't even bother looking here.

1
★☆☆☆☆

The other bad reviews listed here do not exaggerate the horrible customer service at La Raines. And the comments about the owner are dead-on. Buying my wedding dress here was the worst experience during all of my wedding planning. Other brides I spoke to while in the shop had bad experiences too. I have many horror stories, but here's just one: I was interested in purchasing my wedding shoes; but they did not have my size in the style I wanted. They ordered my size. When the shoes came in, they didn't fit. I was told that there could be no exchanges or returns! Who charges a customer for shoes when she couldn't try them on beforehand? I was told to go have the shoes adjusted by a shoe repair person. They also sold me the wrong veil and the alterations left much to be desired. Don't even bother looking here.

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La Raine's is definitely the place to go!! I stopped by late on a week night and the owners and sales attendant were awesome!! They spent about an hour with me helping me shop for a dress that would fit in my price range. They even stayed late to have the seamstress look at the dress and price the alterations. They were sweet, honest, and very helpful!! I have been shopping for my dress for months and have visited many different stores. This was by far one of the best! I HIGHLY recommend it! And...I do not have a large budget for my dress. But, they helped me just the same.

5
★★★★★

La Raine's is definitely the place to go!! I stopped by late on a week night and the owners and sales attendant were awesome!! They spent about an hour with me helping me shop for a dress that would fit in my price range. They even stayed late to have the seamstress look at the dress and price the alterations. They were sweet, honest, and very helpful!! I have been shopping for my dress for months and have visited many different stores. This was by far one of the best! I HIGHLY recommend it! And...I do not have a large budget for my dress. But, they helped me just the same.

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I found the owner to be EXTREMELY rude. As I was waiting for a sales person to assist me for my scheduled appointment., the owner was bad mouthing the customer that had just left to one of her staff not TWO feet from me & my maid of honor. I was very embarrassed at what impression this must have made on her. I had stepped in the week before to check out the shop & the man behind the counter was very rude to me when he found out I didn't have an appointment. The owner was standing right there & looked me up & down like I had some nerve coming in without an appt. I thought I might have gotten them on a bad day & decided to make an appt. & give them another try. Had it not been for the sweet girl that helped us, I would have turned around & left immediately. I did not buy a dress there. I would NOT recommend this hoity-toity place to an enemy!

1
★☆☆☆☆

I found the owner to be EXTREMELY rude. As I was waiting for a sales person to assist me for my scheduled appointment., the owner was bad mouthing the customer that had just left to one of her staff not TWO feet from me & my maid of honor. I was very embarrassed at what impression this must have made on her. I had stepped in the week before to check out the shop & the man behind the counter was very rude to me when he found out I didn't have an appointment. The owner was standing right there & looked me up & down like I had some nerve coming in without an appt. I thought I might have gotten them on a bad day & decided to make an appt. & give them another try. Had it not been for the sweet girl that helped us, I would have turned around & left immediately. I did not buy a dress there. I would NOT recommend this hoity-toity place to an enemy!

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LaRaines is the BEST wedding dress shop. The staff there was very helpful. I loved how they had the dresses hanging where you can see and touch them. They aren't hanging in bags. The prices there are AMAZING!!! and not just on wedding gowns. Also on bridesmaids, veils, shoes, jewelery, flower girl. My dress was STUNNING. My bridesmaids were PERFECT. If you are looking for a dress at a reasonable price, GO TO LaRaines . If you are looking for a WONDERFUL and helpful staff, GO TO LaRaines. They are DEFINITLY the one stop shop.

2
★★★★★

LaRaines is the BEST wedding dress shop. The staff there was very helpful. I loved how they had the dresses hanging where you can see and touch them. They aren't hanging in bags. The prices there are AMAZING!!! and not just on wedding gowns. Also on bridesmaids, veils, shoes, jewelery, flower girl. My dress was STUNNING. My bridesmaids were PERFECT. If you are looking for a dress at a reasonable price, GO TO LaRaines . If you are looking for a WONDERFUL and helpful staff, GO TO LaRaines. They are DEFINITLY the one stop shop.

Pros: STAFF, SELECTION, PRICES, OH YEAH..AND THEIR DOG

Cons: parking

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La Raine's Bridal Btq. was the first place I went and I came back because of the nice person helping me and the wonderful gowns they have. I had specific styles and type of gown I wanted and they listened to me and then they made good suggestions as well. Out of all the places I went La Raine's was reasonably priced and cared about what I wanted. We settled on a Rosa Clara gown that I had not considered until I tried it on and I must say it looked stunning. Thank you. MandyR

2
★★★★★

La Raine's Bridal Btq. was the first place I went and I came back because of the nice person helping me and the wonderful gowns they have. I had specific styles and type of gown I wanted and they listened to me and then they made good suggestions as well. Out of all the places I went La Raine's was reasonably priced and cared about what I wanted. We settled on a Rosa Clara gown that I had not considered until I tried it on and I must say it looked stunning. Thank you. MandyR

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I made an appointment to visit La Raine's based on a recommendation from a friend and I could not have been more completely disappointed! Upon entering, we waited for several minutes (maybe 20) before being helped, which is forgivable on a busy day. When we did meet La Raine, she was rude and condescending. She explained she wouldn't be helping us, but asked what I was looking for, where I had been already, and what my budget was. I told her what I was looking for (strapless, minimal beading/ detail, no lace, simple but elegant..) but that I was still not sure of exactly what I wanted. I also told her that I had just begun shopping and had visited 2 stores already (and which ones). She proceeded to give me a sort of mini-lecture that I should know what I want after trying on no more than 6 dresses and that each dress I try on I should learn something from... in a tone that indicated I should either not be looking any longer (especially not at her store) or should know exactly what dress I came in the door to get. She very rudely said "you don't want to be one of those brides that goes around trying on 100 dresses before making a decision". She also gave me a sort of "tour" pointing out which dresses were in the $1500 price range, telling me not to look at certain areas because they cost more. Anyone who sells wedding dresses should know better than that. The 'suggestions' that followed were equally dismissive of my stated tastes and lacked care.
After going to 2 stores and trying on about 8 dresses.. I still may not know what dress I will walk down the isle in, but I am sure it will not come from La Raine's.

0
★☆☆☆☆

I made an appointment to visit La Raine's based on a recommendation from a friend and I could not have been more completely disappointed! Upon entering, we waited for several minutes (maybe 20) before being helped, which is forgivable on a busy day. When we did meet La Raine, she was rude and condescending. She explained she wouldn't be helping us, but asked what I was looking for, where I had been already, and what my budget was. I told her what I was looking for (strapless, minimal beading/ detail, no lace, simple but elegant..) but that I was still not sure of exactly what I wanted. I also told her that I had just begun shopping and had visited 2 stores already (and which ones). She proceeded to give me a sort of mini-lecture that I should know what I want after trying on no more than 6 dresses and that each dress I try on I should learn something from... in a tone that indicated I should either not be looking any longer (especially not at her store) or should know exactly what dress I came in the door to get. She very rudely said "you don't want to be one of those brides that goes around trying on 100 dresses before making a decision". She also gave me a sort of "tour" pointing out which dresses were in the $1500 price range, telling me not to look at certain areas because they cost more. Anyone who sells wedding dresses should know better than that. The 'suggestions' that followed were equally dismissive of my stated tastes and lacked care.
After going to 2 stores and trying on about 8 dresses.. I still may not know what dress I will walk down the isle in, but I am sure it will not come from La Raine's.

Pros: mid-range prices

Cons: poor selection, terrible customer service, rude/ offensive

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My sister initially came into this boutique to look for her wedding gown, but after she did not find a dress that she really liked we went back downstairs to look at the bridesmaid dresses. We ended up finding one that we liked and a few weeks later came back with another bridesmaid to get measured. After telling the person up front why we were there, we were told they were busy and that it would be a while. We ended up waiting for an hour to simply have our measurements taken. This wouldn't have bothered me so much if the staff had actually been friendly and not so dismissive. Weeks later when we got the other girls measurements and called them in to the store, we were told that the file for the bride couldn't be found and they would call us back. 45 minutes later we got a call back stating that the dresses needed to be ordered that week, the whole amount was due, and something needed to be signed - none of this ever mentioned before. With my sister (the bride) extremely stressed out at this point, I decided to call and speak to the owner myself and try to address the problems. The owner was extremely rude interrupting me constantly when I attempted to explain our problems so far. After trying to reason with her that all I wanted was to be treated respectfully she told me that I should take my business elsewhere. Every other bridal shop I have been in touch with has been more than helpful and more importantly incredibly friendly. Perhaps the fact that we did not order the bridal gown here and were just getting the bridesmaid dresses through the store made us less important. Regardless, I was absolutely disgusted with how rude the owner could be, considering I was a potential customer. I wouldn't recommend this boutique to anyone unless they somehow come to the realization that the customers are what keeps them in business.

0
★☆☆☆☆

My sister initially came into this boutique to look for her wedding gown, but after she did not find a dress that she really liked we went back downstairs to look at the bridesmaid dresses. We ended up finding one that we liked and a few weeks later came back with another bridesmaid to get measured. After telling the person up front why we were there, we were told they were busy and that it would be a while. We ended up waiting for an hour to simply have our measurements taken. This wouldn't have bothered me so much if the staff had actually been friendly and not so dismissive. Weeks later when we got the other girls measurements and called them in to the store, we were told that the file for the bride couldn't be found and they would call us back. 45 minutes later we got a call back stating that the dresses needed to be ordered that week, the whole amount was due, and something needed to be signed - none of this ever mentioned before. With my sister (the bride) extremely stressed out at this point, I decided to call and speak to the owner myself and try to address the problems. The owner was extremely rude interrupting me constantly when I attempted to explain our problems so far. After trying to reason with her that all I wanted was to be treated respectfully she told me that I should take my business elsewhere. Every other bridal shop I have been in touch with has been more than helpful and more importantly incredibly friendly. Perhaps the fact that we did not order the bridal gown here and were just getting the bridesmaid dresses through the store made us less important. Regardless, I was absolutely disgusted with how rude the owner could be, considering I was a potential customer. I wouldn't recommend this boutique to anyone unless they somehow come to the realization that the customers are what keeps them in business.

Cons: horrible parking, awful customer service

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I can not believe how anyone could have a bad experience at La Raines. I went to 6 different Atlanta area bridal boutiques in search of my perfect dress. The other places were either way to inexperienced or extremely stuffy. I acutally tried on the dress I ended up buying from LaRaines at another store, but the gown was in such horrible shape (dingy color, broken zipper, broken straps) and was told by an inexperienced sales woman that no changes could be made on the dress. I thought selecting my wedding dress would be so easy and wonderful. Discouraged by the events of the day, and the past visits at salons, I walked into La Raines with a bad attitude and just wanted to go home. I arrived at the store and from the minute I walked in I felt at home. I tried on several dresses, and the last dress I tried on was the gown I had seen in the other store. I walked out and my mother and best friend both began smiling. I found my dress. I then looked to La Raine and requested if a small change could be made to the gown ( just an issue with straps) and she smiled and told me "no problem". She then had her seamtress come up and we discussed several options regarding the change I requested. La Raine was AMAZING and so knowledgeable regarding the brand I was purchasing. I can not say enough how wonderful my experience was. Unlike other shops, the staff were very KNOWLEDGEABLE, TRUTHFUL, and HELPFUL. If you are looking for the experience that every bride dreams of, go to the other salons first, then go to La Raines to discover how wonderful gown shopping should be. La Raines staff really took the time to get to know ME and what I wanted in a wedding dress. Everyone was amazing.

2
★★★★★

I can not believe how anyone could have a bad experience at La Raines. I went to 6 different Atlanta area bridal boutiques in search of my perfect dress. The other places were either way to inexperienced or extremely stuffy. I acutally tried on the dress I ended up buying from LaRaines at another store, but the gown was in such horrible shape (dingy color, broken zipper, broken straps) and was told by an inexperienced sales woman that no changes could be made on the dress. I thought selecting my wedding dress would be so easy and wonderful. Discouraged by the events of the day, and the past visits at salons, I walked into La Raines with a bad attitude and just wanted to go home. I arrived at the store and from the minute I walked in I felt at home. I tried on several dresses, and the last dress I tried on was the gown I had seen in the other store. I walked out and my mother and best friend both began smiling. I found my dress. I then looked to La Raine and requested if a small change could be made to the gown ( just an issue with straps) and she smiled and told me "no problem". She then had her seamtress come up and we discussed several options regarding the change I requested. La Raine was AMAZING and so knowledgeable regarding the brand I was purchasing. I can not say enough how wonderful my experience was. Unlike other shops, the staff were very KNOWLEDGEABLE, TRUTHFUL, and HELPFUL. If you are looking for the experience that every bride dreams of, go to the other salons first, then go to La Raines to discover how wonderful gown shopping should be. La Raines staff really took the time to get to know ME and what I wanted in a wedding dress. Everyone was amazing.

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I recently moved to the Va-Hi neighborhood and was thrilled to learn there was a bridal boutique within walking distance, because I'm getting married in August. My mom and I spontaneously stopped by while running errands because I still need a veil. I guess since we were dressed casually and wearing flip-flops, we were not the type of clientele Ms. La Raine likes to capitalize on. The very first thing she did was inquire what the NAME BRAND of my dress is, as she eyed what my mom and I were wearing. When she learned I had bought a discontinued gown straight off the dressrack, she really lost her composure. La Raine unsolicitedly informed us that we made a huge mistake by buying a 'cheap' dress because any dry cleaner/alterations we use will certainly ruin it. Despite my irritation, I turned the topic to veils. Since she had more than one shade of 'champagne' veils, I remarked that I'd probably need to compare my dress directly to veils. La Raine looked appalled and informed me that I could never be allowed to bring my second rate gown into her shop in order to compare it against veils. We inquired if there was a bridal dry cleaner she could recommend - she said NO and curtly cut us off to go help other customers. No exaggeration, she acted like we were a liability even BEING in her shop. I overheard the syrupy sweet tone she used with the older, better-dressed women she was helping on our way out. Wearing jeans and sandals does not indicate anything about how much money I make or was willing to spend in her store. La Raine will now be missing out on the multitude of bridal purchases I will be making this year, as well the business from all the girls that were in my Georgia Tech sorority - everyone I know will be advised to never use this shop.

1
★☆☆☆☆

I recently moved to the Va-Hi neighborhood and was thrilled to learn there was a bridal boutique within walking distance, because I'm getting married in August. My mom and I spontaneously stopped by while running errands because I still need a veil. I guess since we were dressed casually and wearing flip-flops, we were not the type of clientele Ms. La Raine likes to capitalize on. The very first thing she did was inquire what the NAME BRAND of my dress is, as she eyed what my mom and I were wearing. When she learned I had bought a discontinued gown straight off the dressrack, she really lost her composure. La Raine unsolicitedly informed us that we made a huge mistake by buying a 'cheap' dress because any dry cleaner/alterations we use will certainly ruin it. Despite my irritation, I turned the topic to veils. Since she had more than one shade of 'champagne' veils, I remarked that I'd probably need to compare my dress directly to veils. La Raine looked appalled and informed me that I could never be allowed to bring my second rate gown into her shop in order to compare it against veils. We inquired if there was a bridal dry cleaner she could recommend - she said NO and curtly cut us off to go help other customers. No exaggeration, she acted like we were a liability even BEING in her shop. I overheard the syrupy sweet tone she used with the older, better-dressed women she was helping on our way out. Wearing jeans and sandals does not indicate anything about how much money I make or was willing to spend in her store. La Raine will now be missing out on the multitude of bridal purchases I will be making this year, as well the business from all the girls that were in my Georgia Tech sorority - everyone I know will be advised to never use this shop.

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I recently moved to the Va-Hi neighborhood and was thrilled to learn there was a bridal boutique within walking distance, because I'm getting married in August. My mom and I spontaneously stopped by while running errands because I still need a veil. I guess since we were dressed casually and wearing flip-flops, we were not the type of clientele Ms. La Raine likes to capitalize on.

The very first thing she did was inquire what the NAME BRAND of my dress is, as she eyed what my mom and I were wearing. When she learned I had bought a discontinued gown straight off the dressrack, she really lost her composure. La Raine unsolicitedly informed us that we made a huge mistake by buying a 'cheap' dress because any dry cleaner/alterations we use will certainly ruin it. Despite my irritation, I turned the topic to veils. Since she had more than one shade of 'champagne' veils, I remarked that I'd probably need to compare my dress directly to veils. La Raine looked appalled and informed me that I could never be allowed to bring my second rate gown into her shop in order to compare it against veils. She curtly cut us off and hurried to go help other customers. No exaggeration, she acted like we were a liability even BEING in her shop. I overheard the syrupy sweet tone she used with the older, better-dressed women she was helping on our way out. Wearing jeans and sandals does not indicate anything about how much money I make or was willing to spend in her store. La Raine will now be missing out on the multitude of bridal purchases I will be making this year, as well the business from all the girls that were in my Georgia Tech sorority - everyone I know will be advised to never use this shop.

0
★☆☆☆☆

I recently moved to the Va-Hi neighborhood and was thrilled to learn there was a bridal boutique within walking distance, because I'm getting married in August. My mom and I spontaneously stopped by while running errands because I still need a veil. I guess since we were dressed casually and wearing flip-flops, we were not the type of clientele Ms. La Raine likes to capitalize on.

The very first thing she did was inquire what the NAME BRAND of my dress is, as she eyed what my mom and I were wearing. When she learned I had bought a discontinued gown straight off the dressrack, she really lost her composure. La Raine unsolicitedly informed us that we made a huge mistake by buying a 'cheap' dress because any dry cleaner/alterations we use will certainly ruin it. Despite my irritation, I turned the topic to veils. Since she had more than one shade of 'champagne' veils, I remarked that I'd probably need to compare my dress directly to veils. La Raine looked appalled and informed me that I could never be allowed to bring my second rate gown into her shop in order to compare it against veils. She curtly cut us off and hurried to go help other customers. No exaggeration, she acted like we were a liability even BEING in her shop. I overheard the syrupy sweet tone she used with the older, better-dressed women she was helping on our way out. Wearing jeans and sandals does not indicate anything about how much money I make or was willing to spend in her store. La Raine will now be missing out on the multitude of bridal purchases I will be making this year, as well the business from all the girls that were in my Georgia Tech sorority - everyone I know will be advised to never use this shop.

Pros: Pretty dresses and jewelery

Cons: Bad service, rude, snobby owner, miserable experience

Message from La Raine's Boutique

La Raine's is a family owned and operated full-service bridal boutique. Voted best bridal shop in 2005 and 2008 by voters on Citysearch & on "The Knot," best of Weddings 2007. La Raine's will help you look your best and give you the best experience in a bridal salon. And, free champagne on special occaisions.

More about La Raine's Boutique

wedding gowns, bridesmaids, flowergirls, tuxedos, veils, shoes, headpieces, jewelry and more. full-service alterations.

 

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