C & T Auto Service

★★★☆☆

The Dealer alternative

  • 9336 Main St

    Woodstock, GA 30188-3761

    Cross street: <p>C &amp; T AUTO SERVICE Main Street is located just north of Hwy 92. behind the old Walmart.</p>

    Map & Directions
  • 770-926-4276

About C & T Auto Service

Hours
Mon-Fri 7:30am-6pm ; Sat 12am-12am ; Sun Closed ; Appointments Available
3.0 2
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After being a loyal customer for 7 years, maintaining 3 cars and sending numerous friends to C&T I can no longer stand behind them because they do not stand behind their work.

On 8/16/12, I took my Nissan Titan in for a basic routine transmission flush as I had just hit 100k and planned to take on a trip. That evening as I crossed over Monteagle in TN, the transmission started slipping heavily. As I pulled into a station I noted that my engine compartment was now covered in fluid and the entire truck smelled like it was burning. We limped into a local motel with my 8 month old and 4 year old for the night. The next day we had it towed (at our expense) to the local dealership where they determined the hose had not been connected properly after the flush and the fluid had all leaked out. They replaced the hose and topped it off but stated permanent damage had likely been done and it was a matter of time. The transmission died 8/19/12 on the way home, requiring a complete rebuild ($3200).

Randy stated that he could not afford to help me. He offered to pay for the fluid top off, hose replacement and hotel (250). A mere 8% of the entire repair cost due to their screw up. He said they are running a small business and simply could not afford it. He would not meet us halfway or consider any compromise. Do I think it was an honest mistake? Absolutely! I think Harold does an excellent job. But everyone makes mistakes. How can I trust them when they screw something up in a major way and leave us out in the cold with no help to fix it? My family did not have this $3,433.34 for their mistake in our budget.

1
★☆☆☆☆

After being a loyal customer for 7 years, maintaining 3 cars and sending numerous friends to C&T I can no longer stand behind them because they do not stand behind their work.

On 8/16/12, I took my Nissan Titan in for a basic routine transmission flush as I had just hit 100k and planned to take on a trip. That evening as I crossed over Monteagle in TN, the transmission started slipping heavily. As I pulled into a station I noted that my engine compartment was now covered in fluid and the entire truck smelled like it was burning. We limped into a local motel with my 8 month old and 4 year old for the night. The next day we had it towed (at our expense) to the local dealership where they determined the hose had not been connected properly after the flush and the fluid had all leaked out. They replaced the hose and topped it off but stated permanent damage had likely been done and it was a matter of time. The transmission died 8/19/12 on the way home, requiring a complete rebuild ($3200).

Randy stated that he could not afford to help me. He offered to pay for the fluid top off, hose replacement and hotel (250). A mere 8% of the entire repair cost due to their screw up. He said they are running a small business and simply could not afford it. He would not meet us halfway or consider any compromise. Do I think it was an honest mistake? Absolutely! I think Harold does an excellent job. But everyone makes mistakes. How can I trust them when they screw something up in a major way and leave us out in the cold with no help to fix it? My family did not have this $3,433.34 for their mistake in our budget.

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I've been a customer of C&T since 1993 and have never had a bad experience. They always do good work for a decent price, and almost always finish at or below the estimate they give you. Don't let the appearance of their facility fool you. It's not much to look at, but I suppose that keeps their costs down.

5
★★★★★

I've been a customer of C&T since 1993 and have never had a bad experience. They always do good work for a decent price, and almost always finish at or below the estimate they give you. Don't let the appearance of their facility fool you. It's not much to look at, but I suppose that keeps their costs down.

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Message from C & T Auto Service

Full service repair facility servicing and repairing all makes and model cars, truck, vans ranging from oil changes to engine & transmission repair. State of the art tools and equipment to help diagnose and repair your vehicle. Veteran technicians with 10 years or more average experience with up to date technical skills. Most work is guaranteed for 12 months or 12000 miles.Your one stop auto repair shop.

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We repair all makes and model cars and trucks,from oil lube and filter changes to engine ,transmission repairs and anything in between. A.S.E. certified technicians make sure your vehicle is repaired right the first time and at the best prices.

Key Points

  • The Dealer alternative

 

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