Carriage Cleaners & Laundry

★★★☆☆
  • 308 Pharr Rd NE

    Atlanta, GA 30305

    Map & Directions
  • 404-467-5200

About Carriage Cleaners & Laundry

Hours
Mon - Fri, 7am - 7pm; Sat, 7am - 5pm; Sun, closed

Personal Services

Personal Services
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Recent problem with a damage issue. Will speak with the manager today by phone. TIP: service recovery is important!
I am very disappointed because the damage to my several of my favorite pieces of clothing seemed almost deliberate. I have used this cleaners since the 80's,,long before the present owner's started running it. My Banana sweater came back scratchy (I wouldn't have even tried it on with this texture). Another sweater was stretched and washed out beyond belief (and scratchy). A Polo sweater dress (among other items) had holes. The staff is rude and condescending. The manager is a twit. The repair/alteration on the Polo dress were little knots all over to patch things up. A silk plaid Prada blouse had a two inch shred in the crook of one sleeve. The patch is so obvious that I have to wear it with an outer garment. The stafff blamed the damage on me and moths. I have never "worn" holes into my clothing, nor have I harbored moths with a taste for designer labels (inexpensive items show no signs of damage??). I won't give them my business again; and I will remain disappointed regarding the destruction of several "key" items in my wardrobe. If you find damage, don't let them fool you into believing the fault is yours.

1
★☆☆☆☆

Recent problem with a damage issue. Will speak with the manager today by phone. TIP: service recovery is important!
I am very disappointed because the damage to my several of my favorite pieces of clothing seemed almost deliberate. I have used this cleaners since the 80's,,long before the present owner's started running it. My Banana sweater came back scratchy (I wouldn't have even tried it on with this texture). Another sweater was stretched and washed out beyond belief (and scratchy). A Polo sweater dress (among other items) had holes. The staff is rude and condescending. The manager is a twit. The repair/alteration on the Polo dress were little knots all over to patch things up. A silk plaid Prada blouse had a two inch shred in the crook of one sleeve. The patch is so obvious that I have to wear it with an outer garment. The stafff blamed the damage on me and moths. I have never "worn" holes into my clothing, nor have I harbored moths with a taste for designer labels (inexpensive items show no signs of damage??). I won't give them my business again; and I will remain disappointed regarding the destruction of several "key" items in my wardrobe. If you find damage, don't let them fool you into believing the fault is yours.

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I must say i used this cleaners until one day i went in and had a run in over a ruined shiurt with a young guy that works there. Essentaily he did the same thing that the other woman who posted on here said; embarrassed me and laughed at my issue.( i wanted to Bi&%H slap him he was so rude! ) Not a very good situation so i empathize with the other poster about this cleaner. I think it has changed hands as all the old staff is gone. I miss the funny big black woman who worked there; sh always wore a crazy wig. She was the best.

2
★★☆☆☆

I must say i used this cleaners until one day i went in and had a run in over a ruined shiurt with a young guy that works there. Essentaily he did the same thing that the other woman who posted on here said; embarrassed me and laughed at my issue.( i wanted to Bi&%H slap him he was so rude! ) Not a very good situation so i empathize with the other poster about this cleaner. I think it has changed hands as all the old staff is gone. I miss the funny big black woman who worked there; sh always wore a crazy wig. She was the best.

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I have been going to this cleaner for 4 years now and they are wonderful. They know me and my fiance by name and always do a great job with all of our clothes.

5
★★★★★

I have been going to this cleaner for 4 years now and they are wonderful. They know me and my fiance by name and always do a great job with all of our clothes.

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I would never use or recommend this cleaners to anyone. They ruined my favorite cocktail dress. They called me a liar & then harrassed me. Do Not Use if you want your clothes back untorn or even pressed.

1
★☆☆☆☆

I would never use or recommend this cleaners to anyone. They ruined my favorite cocktail dress. They called me a liar & then harrassed me. Do Not Use if you want your clothes back untorn or even pressed.

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I have taken clothes here for a few years because it is very close to my home. Although they are very expensive they are a high quality cleaners and really take care of your clothing. They cleaned my wedding dress and preserved it. They got all of the stains out and really made the dress look close to new. They gave me a great deal on the cleaning of the dress. I would use them but they are pricy.

PROS: Excellent quality
CONS: Very expensive

5
★★★★★

I have taken clothes here for a few years because it is very close to my home. Although they are very expensive they are a high quality cleaners and really take care of your clothing. They cleaned my wedding dress and preserved it. They got all of the stains out and really made the dress look close to new. They gave me a great deal on the cleaning of the dress. I would use them but they are pricy.

PROS: Excellent quality
CONS: Very expensive

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