Long Branch Steakhouse

★★★★☆

About Long Branch Steakhouse

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I had lunch there on Friday with some of my co-workers. Service was really bad. They got my order wrong, and when I told the mail waiter/busboy. He went and got the tick and said no honey you order french fries, I explain no I ordered onion rings. "He replied to me well the waitress is so damn old she proably did not hear you, honey". I also explain just bring me a to go box because the service was very slow that it had taken my entire lunch break. The female waitress brought back a to go box and offered to take my plate back and bring me out some onion rings. I explained again that I did not have enough time to wait. I can I just pay for the fish and soda that I orderd? She explained "no you can't do that I can get you some onion rings" I said mamn I don't have time for that. Just let me pay for what I orderd. She got real disgruntled and even rude to me and my party. I thing ask for the manager, so the waiter/busboy came back over whom I asumed was the manager. I again ask if I could just pay for the food that I ordered and just take the fries off. They had a real problem with that, They started talking a bout how long they had been in business. I explained I have to go to work , You just keep every thing. as I proceeded to leave and get into my vehicle, as I was backing out the mail /busboy jump onto the side rail of my vehicle screaming at me telling calling me names "you stupid B---!! I am writing down your tag number you stupid B--! At that time I was so fearful for my life, I told him to please get away from my vehicle. I told him to please call the police I work right up the hill. Little did I know while I was going next door to let my manager know what happended and that I had to go back to the resturant because the were threating to call the police. That the rest of the employee's in the resturant was holding my co-workers hostage, threating not let the leave even though they had paid their bill. By the time I was walking out of my office to go back to the resturant the police was at the door. So she and I walked back down the hill to the resturant. I finally go to meet the manager, who never came out when I orignally ask to speak with her to get the bill straight. Of course she told the police a different story. LoL So the officer ask the Manager if I could just pay for what I ordered or if that was possisble? after going back and forth for a couple of minutes. She finally through the ticket up in disgust, saying I tell you what lady! if you agree never to come into my resturant you don't have to pay this bill of $8.75. Wow this could had all been handled without getting our Fayette finest involved they could have been out fighting real crime.
Make sure if you eat there you go well protected. I felt as though I was in the wild wild west! my ratings for the Longbranch steak house in thumbs down they do' deserve any stars.
Terrible service should not be a business like that in our town.

1
★☆☆☆☆

I had lunch there on Friday with some of my co-workers. Service was really bad. They got my order wrong, and when I told the mail waiter/busboy. He went and got the tick and said no honey you order french fries, I explain no I ordered onion rings. "He replied to me well the waitress is so damn old she proably did not hear you, honey". I also explain just bring me a to go box because the service was very slow that it had taken my entire lunch break. The female waitress brought back a to go box and offered to take my plate back and bring me out some onion rings. I explained again that I did not have enough time to wait. I can I just pay for the fish and soda that I orderd? She explained "no you can't do that I can get you some onion rings" I said mamn I don't have time for that. Just let me pay for what I orderd. She got real disgruntled and even rude to me and my party. I thing ask for the manager, so the waiter/busboy came back over whom I asumed was the manager. I again ask if I could just pay for the food that I ordered and just take the fries off. They had a real problem with that, They started talking a bout how long they had been in business. I explained I have to go to work , You just keep every thing. as I proceeded to leave and get into my vehicle, as I was backing out the mail /busboy jump onto the side rail of my vehicle screaming at me telling calling me names "you stupid B---!! I am writing down your tag number you stupid B--! At that time I was so fearful for my life, I told him to please get away from my vehicle. I told him to please call the police I work right up the hill. Little did I know while I was going next door to let my manager know what happended and that I had to go back to the resturant because the were threating to call the police. That the rest of the employee's in the resturant was holding my co-workers hostage, threating not let the leave even though they had paid their bill. By the time I was walking out of my office to go back to the resturant the police was at the door. So she and I walked back down the hill to the resturant. I finally go to meet the manager, who never came out when I orignally ask to speak with her to get the bill straight. Of course she told the police a different story. LoL So the officer ask the Manager if I could just pay for what I ordered or if that was possisble? after going back and forth for a couple of minutes. She finally through the ticket up in disgust, saying I tell you what lady! if you agree never to come into my resturant you don't have to pay this bill of $8.75. Wow this could had all been handled without getting our Fayette finest involved they could have been out fighting real crime.
Make sure if you eat there you go well protected. I felt as though I was in the wild wild west! my ratings for the Longbranch steak house in thumbs down they do' deserve any stars.
Terrible service should not be a business like that in our town.

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.

Great low key, very casual steakhouse. The staff is super friendly and has that small town feel. Great food!

5
★★★★★

Great low key, very casual steakhouse. The staff is super friendly and has that small town feel. Great food!

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.

We started going to this restaurant about 2 yrs ago. It is hidden behind waffle house and it is the best place to go. It is what we call a locals place. The wait staff is so nice there. They will just sit and talk to you when they can.
We like it so much that we go there about every Thursday.

2
★★★★★

We started going to this restaurant about 2 yrs ago. It is hidden behind waffle house and it is the best place to go. It is what we call a locals place. The wait staff is so nice there. They will just sit and talk to you when they can.
We like it so much that we go there about every Thursday.

Pros: hospitaility

Cons: it is hard to find if you are not looking for it

 

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