Express Oil Change/Tire Engineers

★★★☆☆
  • 3535 Austell Rd SW

    Marietta, GA 30008

    Map & Directions
  • 770-801-1555

Automotive

Automotive
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The staff at this Express Oil Change are all very nice and professional. They have never push additional services and I really appreciate that. The oil change process is quick but thorough.

4
★★★★☆

The staff at this Express Oil Change are all very nice and professional. They have never push additional services and I really appreciate that. The oil change process is quick but thorough.

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3 years of questionable service. Oil changes are ok. The price sheet no good. I had an AC service job the last 3years. AC valve & the compressor was bad, and may be a leak. The first year-a leak (no leak trace ever performed), the second year (bad valve), and the third year (bad compressor). We were an AC service three times. The part provide was defaulted? I replaced the part. A second new compressor was provided. The bolts and screws had been lost or misplaced advised the manager. Tech was not there. He also asked me to call around to locate replacement bolts for the compressor. Parts that they misplaced, I should replace? Well, the saga continues and tomorrow holds the truth. Once this ordeal is over, we will never visit this establishment again!

0
★☆☆☆☆

3 years of questionable service. Oil changes are ok. The price sheet no good. I had an AC service job the last 3years. AC valve & the compressor was bad, and may be a leak. The first year-a leak (no leak trace ever performed), the second year (bad valve), and the third year (bad compressor). We were an AC service three times. The part provide was defaulted? I replaced the part. A second new compressor was provided. The bolts and screws had been lost or misplaced advised the manager. Tech was not there. He also asked me to call around to locate replacement bolts for the compressor. Parts that they misplaced, I should replace? Well, the saga continues and tomorrow holds the truth. Once this ordeal is over, we will never visit this establishment again!

Pros: location, location, location

Cons: poor customer service, fluxuating prices, untrustworthy techs

 

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