Donald Trimble Mortuary Inc

★★☆☆☆
33.7367 -84.3096
Map and Directions to Holston Chedonna - Donald Trimble Mortuary Inc

404-371-0772

1876 Second Ave

Decatur, GA

30032

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About Donald Trimble Mortuary Inc

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Reviews 1 - 6 of 6.
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No matter WHAT the detractors say Donald Trimble Moutuary has been , and IS, the BEST funeral home I have ever had the sad privilege to use. Since my 1st encounter, in 1988, when I lost my fiance' , to the present time, neither I , nor ANYONE, I have sent to these fine professional people has had ONE BAD thing to say about thier work!..All I ever get back is glowing praise for thier work, thier continuity, and the way you are treated like ROYALTY during the most diffulcult time in one's life..they are the GOLD STANDARD in funeral service ! BAR NONE!

5
★★★★★

No matter WHAT the detractors say Donald Trimble Moutuary has been , and IS, the BEST funeral home I have ever had the sad privilege to use. Since my 1st encounter, in 1988, when I lost my fiance' , to the present time, neither I , nor ANYONE, I have sent to these fine professional people has had ONE BAD thing to say about thier work!..All I ever get back is glowing praise for thier work, thier continuity, and the way you are treated like ROYALTY during the most diffulcult time in one's life..they are the GOLD STANDARD in funeral service ! BAR NONE!

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Hearing about the treatments of families and consumers at any business don't serve well with consumers. Deceased and their families are supposed to be treated with the utmost respect and professionalism by all of the attending funeral home/mortuary staff. The entire death care industry will have to reevaluate itself because traditional funeral services is soon to fall by the wayside because of the high cost it is charging to make traditional disposal of our love ones. It is easy for families to select cremation over traditional funerals; however, tradtional funerals are deeply rooted in the Africian American community where it is our way of life and showing our love ones (deceased) the respect we have of their passing. Better known as the "Going Home" Service funerals are for the living and it is the job of the Morticians to get the deceased to where they need to be with the utmost care and concerns. Tending and meeting the families needs is one part; securing all of the necessary legal documentation is the most important part; ensuring that at the end all of the needs are met has been the degree of service that the family select and the funeral home staff carry them out without any mistakes! Funerals are beautiful when all those involved do their part and go beyond what is required in every arrangements. To all consumers, people do not decide when they are leaving this earth, funeral home(s) is like many hospitals, they are going to receive clients one right after another, they are indeed working around the clock because people die at home, in the street, hospitals, nursing homes, etc, they know that performing their job is highly important, they must meet every family request to a certain degree and perform their duties with the highest respect. We all have heard about many funeral homes showing lack of performance and sometimes looking non-professional; they too, are human beings, prone to make and will make mistakes at times; we judge funeral home on their service and the merits. The funeral business were not meant to be in the competing arena; it is, and if they can handle every person that dies; you will start to see just how many problems it will encounter in trying to meet every family needs. Like anything else; shop around for funeral care that you might need, called more than one funeral home and then make a selection based on your background investigation. It is up to all of us to select the funeral items goods and services we need and can afford and be able to tell the funeral home staff and ensure they carry out those services we have selected. Finally, when a funeral home staff continues to communicates with you back and forth before a funeral, then you know you have selcted the right one because they are ensuring they are checking doing what you have asked of them not guessing or assuming. Can all funeral home and mortuaries recovery from their mistakes they make with families....yes, would you called upon them again? That is the question you need to ask of yourself and if that funeral home or mortuary has made an effort to come back to you and apologize for it's mistake or error in judgment, if so, then you have a genuine funeral home. If not, then you need to select another death care provider. Funeral Homes who have been in the community for generations are not necessary the best; over time, people, service and income will change the overall business aspect. "Slogans" are not a good reflection on how a business is actually conducted.

1
★☆☆☆☆

Hearing about the treatments of families and consumers at any business don't serve well with consumers. Deceased and their families are supposed to be treated with the utmost respect and professionalism by all of the attending funeral home/mortuary staff. The entire death care industry will have to reevaluate itself because traditional funeral services is soon to fall by the wayside because of the high cost it is charging to make traditional disposal of our love ones. It is easy for families to select cremation over traditional funerals; however, tradtional funerals are deeply rooted in the Africian American community where it is our way of life and showing our love ones (deceased) the respect we have of their passing. Better known as the "Going Home" Service funerals are for the living and it is the job of the Morticians to get the deceased to where they need to be with the utmost care and concerns. Tending and meeting the families needs is one part; securing all of the necessary legal documentation is the most important part; ensuring that at the end all of the needs are met has been the degree of service that the family select and the funeral home staff carry them out without any mistakes! Funerals are beautiful when all those involved do their part and go beyond what is required in every arrangements. To all consumers, people do not decide when they are leaving this earth, funeral home(s) is like many hospitals, they are going to receive clients one right after another, they are indeed working around the clock because people die at home, in the street, hospitals, nursing homes, etc, they know that performing their job is highly important, they must meet every family request to a certain degree and perform their duties with the highest respect. We all have heard about many funeral homes showing lack of performance and sometimes looking non-professional; they too, are human beings, prone to make and will make mistakes at times; we judge funeral home on their service and the merits. The funeral business were not meant to be in the competing arena; it is, and if they can handle every person that dies; you will start to see just how many problems it will encounter in trying to meet every family needs. Like anything else; shop around for funeral care that you might need, called more than one funeral home and then make a selection based on your background investigation. It is up to all of us to select the funeral items goods and services we need and can afford and be able to tell the funeral home staff and ensure they carry out those services we have selected. Finally, when a funeral home staff continues to communicates with you back and forth before a funeral, then you know you have selcted the right one because they are ensuring they are checking doing what you have asked of them not guessing or assuming. Can all funeral home and mortuaries recovery from their mistakes they make with families....yes, would you called upon them again? That is the question you need to ask of yourself and if that funeral home or mortuary has made an effort to come back to you and apologize for it's mistake or error in judgment, if so, then you have a genuine funeral home. If not, then you need to select another death care provider. Funeral Homes who have been in the community for generations are not necessary the best; over time, people, service and income will change the overall business aspect. "Slogans" are not a good reflection on how a business is actually conducted.

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My father passed on 21 Nov 08, his remains and death certificates were released to Donald Trimble Mortuary on 25 Nov 08. The mortuary did not officially report my fathers death to the office of public records until 15 Dec 08 which caused a myriad of problems in dealing with the disbursement of my fathers estate and life insurance. Me and my siblings did not receive official copies of death certificates until that day (15 Dec08). Jessica; the young lady that handles the processing and reporting of death certificates, was nearly impossible to contact during business hours. After weeks of being put on hold (sometimes for 20 minutes), I was able to get her on the phone. She acted as if I didn't have the right to inquire about my fathers death certificates and simply replied "I will have Micheal call you back about the certificates". She then abruptly hung up on me. When my brother went to the mortuary to get the death certificates and my fathers ashes, he was told that a check for the full expense of my fathers cremation, urn and keepsake locket was required. To the date of this review, we have not received the locket, and yet, we have tendered payment in full. I would not recommend this mortuary to anyone. In fact, my most sincere hope is that this review receives maximum circulation, and that other "would-be" patrons of this unscrupulous establishment be forewarned of their shady misdoings.

1
★☆☆☆☆

My father passed on 21 Nov 08, his remains and death certificates were released to Donald Trimble Mortuary on 25 Nov 08. The mortuary did not officially report my fathers death to the office of public records until 15 Dec 08 which caused a myriad of problems in dealing with the disbursement of my fathers estate and life insurance. Me and my siblings did not receive official copies of death certificates until that day (15 Dec08). Jessica; the young lady that handles the processing and reporting of death certificates, was nearly impossible to contact during business hours. After weeks of being put on hold (sometimes for 20 minutes), I was able to get her on the phone. She acted as if I didn't have the right to inquire about my fathers death certificates and simply replied "I will have Micheal call you back about the certificates". She then abruptly hung up on me. When my brother went to the mortuary to get the death certificates and my fathers ashes, he was told that a check for the full expense of my fathers cremation, urn and keepsake locket was required. To the date of this review, we have not received the locket, and yet, we have tendered payment in full. I would not recommend this mortuary to anyone. In fact, my most sincere hope is that this review receives maximum circulation, and that other "would-be" patrons of this unscrupulous establishment be forewarned of their shady misdoings.

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We had service for My cousin this past Sunday. The staff was horrible. Uncaring and unprofessional. I sat and listened to 3 employees talk about customers and how people are always late. My cousin was to be cremated Sunday after her service and the family was told her ashes would be ready for pick up by Wednesday. Well her sister went to pick her up and she was told in a very unprofessional manner that there was a back up at the crematoria. She then called the crematoria and they informed her that they had just received her that day (Wednesday). It saddens me to see this place of business in this shape they have been looked up to by the community for years and now they look down on the community. I do not recommend this mortuary to anyone!

1
★☆☆☆☆

We had service for My cousin this past Sunday. The staff was horrible. Uncaring and unprofessional. I sat and listened to 3 employees talk about customers and how people are always late. My cousin was to be cremated Sunday after her service and the family was told her ashes would be ready for pick up by Wednesday. Well her sister went to pick her up and she was told in a very unprofessional manner that there was a back up at the crematoria. She then called the crematoria and they informed her that they had just received her that day (Wednesday). It saddens me to see this place of business in this shape they have been looked up to by the community for years and now they look down on the community. I do not recommend this mortuary to anyone!

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1 out of 1 people found this review helpful.

.

Donald Trimble Mortuary has set the standard for mortuary care in Atlanta. I have used their services following the death of my father, an uncle and paternal grand mother. Their service, compassion, attention to detail and responsiveness show their dedication to providing exemplary services. They seamlessly coordinate all services (transportation, florist, insurance, etc) related to burial with the utmost professionalism and quiet dignity.

PROS: Amazing compassion
CONS: None

5
★★★★★

Donald Trimble Mortuary has set the standard for mortuary care in Atlanta. I have used their services following the death of my father, an uncle and paternal grand mother. Their service, compassion, attention to detail and responsiveness show their dedication to providing exemplary services. They seamlessly coordinate all services (transportation, florist, insurance, etc) related to burial with the utmost professionalism and quiet dignity.

PROS: Amazing compassion
CONS: None

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

My father passed on 21 Nov 08, his remains and death certificates were released to Donald Trimble Mortuary on 25 Nov 08. The mortuary did not officially report my fathers death to the office of public records until 15 Dec 08 which caused a myriad of problems in the disbursement of my fathers estate and life insurance. Me and my siblings did not receive official copies of death certificates until that day (15 Dec08). Jessica; the young lady that handles the processing and reporting of death certificates, was nearly impossible to contact during business hours. After weeks of being put on hold (sometimes for 20 minutes), I was able to get her on the phone. She acted as if I didn't have the right to inquire about my fathers death certificates and simply replied "I will have Micheal call you back about the certificates". She then abruptly hung up on me. When my brother went to the mortuary to get the death certificates and my fathers ashes, he was told that a check for the full expense of my fathers cremation, urn and keepsake locket was required. To the date of this review, we have not received the locket, and yet, we have tendered payment in full. I would not recommend this mortuary to anyone. In fact, my most sincere hope is that this review receives maximum circulation, and that other "would-be" patrons of this unscrupulous establishment be forewarned of their shady misdoings

1
★☆☆☆☆

My father passed on 21 Nov 08, his remains and death certificates were released to Donald Trimble Mortuary on 25 Nov 08. The mortuary did not officially report my fathers death to the office of public records until 15 Dec 08 which caused a myriad of problems in the disbursement of my fathers estate and life insurance. Me and my siblings did not receive official copies of death certificates until that day (15 Dec08). Jessica; the young lady that handles the processing and reporting of death certificates, was nearly impossible to contact during business hours. After weeks of being put on hold (sometimes for 20 minutes), I was able to get her on the phone. She acted as if I didn't have the right to inquire about my fathers death certificates and simply replied "I will have Micheal call you back about the certificates". She then abruptly hung up on me. When my brother went to the mortuary to get the death certificates and my fathers ashes, he was told that a check for the full expense of my fathers cremation, urn and keepsake locket was required. To the date of this review, we have not received the locket, and yet, we have tendered payment in full. I would not recommend this mortuary to anyone. In fact, my most sincere hope is that this review receives maximum circulation, and that other "would-be" patrons of this unscrupulous establishment be forewarned of their shady misdoings

Pros: Memorial service was decent

Cons: unprofessional staff, billing, did not provide all that was contracted but required payment in full

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