Carter Barnes Phipps

★★★★★
  • Phipps Plaza, 3500 Peachtree Rd NE

    Atlanta, GA 30326

    Map & Directions
  • 404-233-0047

About Carter Barnes Phipps

Personal Services

Personal Services
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I visited the newly renovated Carter Barnes in Buckhead for the first time yesterday (3/2/13) and cannot think of one redeeming quality. The front desk is apathetic. I was a new client and no one made any effort to welcome me. In fact,

3
★★★★★

I visited the newly renovated Carter Barnes in Buckhead for the first time yesterday (3/2/13) and cannot think of one redeeming quality. The front desk is apathetic. I was a new client and no one made any effort to welcome me. In fact,

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5 Stars ONLY because of Chad. My amazing stylist who honestly is born with the gift of blowdrying in a way literally no other can. I have tried stylists in many different countries and in 5 star places - no-one can tame my thick frizzy hair except him. When I found out he left suddenly last week I was shocked. But thank god I had his number. If you are trying to track him down you can reach him on 404 660 6796. His departure was unplanned and he would love to hear from anyone who misses his styling like I did!

5
★★★★★

5 Stars ONLY because of Chad. My amazing stylist who honestly is born with the gift of blowdrying in a way literally no other can. I have tried stylists in many different countries and in 5 star places - no-one can tame my thick frizzy hair except him. When I found out he left suddenly last week I was shocked. But thank god I had his number. If you are trying to track him down you can reach him on 404 660 6796. His departure was unplanned and he would love to hear from anyone who misses his styling like I did!

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Nick White at Phipps is the best! he took his time to get my Keratin treatment done, paid attention to the smallest details, my hair feels & looks great thanks to him :)

3
★★★★★

Nick White at Phipps is the best! he took his time to get my Keratin treatment done, paid attention to the smallest details, my hair feels & looks great thanks to him :)

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WOW...come on people...you are slacking at your front desk job !\r
A gentleman working his butt off, and making it look easy !\r
Not sure of his name..maybe Brian...but He is working the desk all by himself "with ease and style" !

3
★★★★★

WOW...come on people...you are slacking at your front desk job !\r
A gentleman working his butt off, and making it look easy !\r
Not sure of his name..maybe Brian...but He is working the desk all by himself "with ease and style" !

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BEST customer service ever (Ask for Brian) !!!
Booking the appointment and complete experience was top notch.
Tall young man named Brian, at the desk was very accommodating, and made me feel welcomed. I will recommend Carter Barnes at

3
★★★★★

BEST customer service ever (Ask for Brian) !!!
Booking the appointment and complete experience was top notch.
Tall young man named Brian, at the desk was very accommodating, and made me feel welcomed. I will recommend Carter Barnes at

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I hate getting my hair done. Really I do. But I also know that it's something a woman just has to do. Thank GOD, for stylists like Ann Durham at Carter Barnes at Phipps. Not only does she give great cuts, but her color is spot on. I love that I don't have to go from person to person to get different things done. (That would just stress me out more.) She's great at both and doesn't make me feel ridiculous when I wait a little too long for a touch up. I always leave feeling beautiful and revived. She actually makes me ENJOY what I dreaded in the past. THANK YOU ANN!

5
★★★★★

I hate getting my hair done. Really I do. But I also know that it's something a woman just has to do. Thank GOD, for stylists like Ann Durham at Carter Barnes at Phipps. Not only does she give great cuts, but her color is spot on. I love that I don't have to go from person to person to get different things done. (That would just stress me out more.) She's great at both and doesn't make me feel ridiculous when I wait a little too long for a touch up. I always leave feeling beautiful and revived. She actually makes me ENJOY what I dreaded in the past. THANK YOU ANN!

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Carter Barnes is like a day at the spa for your hair. The place is elegant and comfortable, with a great staff. Jose does my hair, and I've never seen such passion for the art of styling hair. His vision is true art. Listening to him/

3
★★★★★

Carter Barnes is like a day at the spa for your hair. The place is elegant and comfortable, with a great staff. Jose does my hair, and I've never seen such passion for the art of styling hair. His vision is true art. Listening to him/

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I've heard very good reviews about Carter Barnes. Recently, I saw someone at work and asked where they got their hair cut and the response was - Allen at Carter Barnes. I just called to make an appointment and the phone call ended with no appointment. I asked if I could make an appointment with Allen and said that I would be interested in a Saturday appointment (any Saturday over the next 3 to 4 weeks). The phone attendant replied "I am not sure, but I don't think he works on Saturdays". My response was, how about a week night? The attendant replied "I am not sure, but I don't think he works at night". I explained to the attendant that I work during the week and asked if he had any suggestions? late afternoon appointments?. His reponse "hmmm, I don't know". After a few seconds of silence, I finally asked if I should go somewhere else to get my hair cut? the response from the attendant was "I guess so".

1
★☆☆☆☆

I've heard very good reviews about Carter Barnes. Recently, I saw someone at work and asked where they got their hair cut and the response was - Allen at Carter Barnes. I just called to make an appointment and the phone call ended with no appointment. I asked if I could make an appointment with Allen and said that I would be interested in a Saturday appointment (any Saturday over the next 3 to 4 weeks). The phone attendant replied "I am not sure, but I don't think he works on Saturdays". My response was, how about a week night? The attendant replied "I am not sure, but I don't think he works at night". I explained to the attendant that I work during the week and asked if he had any suggestions? late afternoon appointments?. His reponse "hmmm, I don't know". After a few seconds of silence, I finally asked if I should go somewhere else to get my hair cut? the response from the attendant was "I guess so".

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Finding a great hair stylist can be like finding a needle in a haystack. But if you're still searching, I promise that your search is over! Nick has been my hair stylist for about a year, now, and I cannot say enough wonderful things

3
★★★★★

Finding a great hair stylist can be like finding a needle in a haystack. But if you're still searching, I promise that your search is over! Nick has been my hair stylist for about a year, now, and I cannot say enough wonderful things

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I really love how I can come in on Sunday, and Nick makes me feel like a million bucks when I leave. Nick, knows what hair style, and highlights would look good on me. Carter Barnes is a very nice place in Phipps and anyone would not go wrong, by stopping in and getting a hair cut, or pedicure or browsing . I am satisfied with Nick cutting and styling my hair. Sometimes, I wish I could bring him home to help style my hair the next day. Carter Barne's is a friendly enviroment.

5
★★★★★

I really love how I can come in on Sunday, and Nick makes me feel like a million bucks when I leave. Nick, knows what hair style, and highlights would look good on me. Carter Barnes is a very nice place in Phipps and anyone would not go wrong, by stopping in and getting a hair cut, or pedicure or browsing . I am satisfied with Nick cutting and styling my hair. Sometimes, I wish I could bring him home to help style my hair the next day. Carter Barne's is a friendly enviroment.

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CATER BARNS IS THE PLACE TO GO. I LOVED IT., NICK GAVE ME A . SASSY HAIR CUT AND THE COLOR WAS RIGHT ON . I HAVE BABY FINE HAIR AND IT IS HARD TO STYLE BUT HE DID IT WITH EASE. HE GAVE ME GREAT TIPS HOW TO STYLE MY HAIR SO I COULD KEEP

3
★★★★★

CATER BARNS IS THE PLACE TO GO. I LOVED IT., NICK GAVE ME A . SASSY HAIR CUT AND THE COLOR WAS RIGHT ON . I HAVE BABY FINE HAIR AND IT IS HARD TO STYLE BUT HE DID IT WITH EASE. HE GAVE ME GREAT TIPS HOW TO STYLE MY HAIR SO I COULD KEEP

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Carter Barnes was recommended to me by a friend years ago. It only took one visit for me to realize it is the only place in Atlanta I would ever go to get my hair done. Yang cuts my hair now but I have had a number of the stylists cut my hair over the years. Perri, who is one of the co-owners, is a genius with my color and people frequently comment on how much they like my hair -- little do they know I would be pretty grey without Perri. The place is wonderful. The atmosphere is friendly. Spa services are a dream. I love this place and look forward to going every time!

2
★★★★★

Carter Barnes was recommended to me by a friend years ago. It only took one visit for me to realize it is the only place in Atlanta I would ever go to get my hair done. Yang cuts my hair now but I have had a number of the stylists cut my hair over the years. Perri, who is one of the co-owners, is a genius with my color and people frequently comment on how much they like my hair -- little do they know I would be pretty grey without Perri. The place is wonderful. The atmosphere is friendly. Spa services are a dream. I love this place and look forward to going every time!

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I've been going to Jackie at Carter Barnes for years. I love it!!! They're always professional. My color is fabulous! Jackie really listens to what I want. Corey cuts my hair and also does an amazing job. If you want an upscale salon with very friendly and talented people, you will love Carter Barnes on Paces!!!

2
★★★★★

I've been going to Jackie at Carter Barnes for years. I love it!!! They're always professional. My color is fabulous! Jackie really listens to what I want. Corey cuts my hair and also does an amazing job. If you want an upscale salon with very friendly and talented people, you will love Carter Barnes on Paces!!!

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2
★★★★★

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Pros: m

Cons: m

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I have recently gotten my hair cut at Carter Barnes, and all around, I had a terrific experience! I was planning on getting a very drastic hair cut (used to be down to my chest, now it's above my shoulders! And I absolutely love it!), so naturally I was a little nervous. Gabby, my stylist, made me feel very relaxed and comfortable, though. She asked questions, made plenty of conversation with me and right away, I just felt like a could trust her. The atmosphere was festive and upbeat, and every single stylist was pleasant to be around. I would definitely recommend Carter Barnes at Phipps for anyone looking for a terrific haircut and a great experience!

2
★★★★★

I have recently gotten my hair cut at Carter Barnes, and all around, I had a terrific experience! I was planning on getting a very drastic hair cut (used to be down to my chest, now it's above my shoulders! And I absolutely love it!), so naturally I was a little nervous. Gabby, my stylist, made me feel very relaxed and comfortable, though. She asked questions, made plenty of conversation with me and right away, I just felt like a could trust her. The atmosphere was festive and upbeat, and every single stylist was pleasant to be around. I would definitely recommend Carter Barnes at Phipps for anyone looking for a terrific haircut and a great experience!

Pros: great service, friendly employees, nice atmosphere

Cons: NONE!

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Carter Barnes Phipps was absolutely fantastic!!

I got a cut from Gabby and she was so great I recommend her to everyone. Very funny and made me feel very welcome.

The whole place was so nice and everyone was friendly, the products were amazing and I walked out of there with a great new haircut!

Thanks Carter Barnes!

2
★★★★★

Carter Barnes Phipps was absolutely fantastic!!

I got a cut from Gabby and she was so great I recommend her to everyone. Very funny and made me feel very welcome.

The whole place was so nice and everyone was friendly, the products were amazing and I walked out of there with a great new haircut!

Thanks Carter Barnes!

Pros: beautiful facilities, nice people

Cons: none??

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I have been going to Carter Barns at Phipps almost as long as they have been in business...I usually go on Wednesday's and I always see a lot of the same clientele which shows how great a following they have...I am one of those people that gets bored with her hair and I love to try new things when it comes to color and style, short or long...Over the years I have had long curly hair to the middle of my back and so short of hair that it would be hard to measure...I have gone from dark brunett to bright red...I have also done highlights and lolights...About the only thing I have not done is go full blown blonde because I just don't think it would suit me and Perri agrees...Peri who colors my hair and Tony who cut's it are always open to what I want to try next, but they also tell me if it is not a good idea for me...I would never ever think of going any place else...

2
★★★★★

I have been going to Carter Barns at Phipps almost as long as they have been in business...I usually go on Wednesday's and I always see a lot of the same clientele which shows how great a following they have...I am one of those people that gets bored with her hair and I love to try new things when it comes to color and style, short or long...Over the years I have had long curly hair to the middle of my back and so short of hair that it would be hard to measure...I have gone from dark brunett to bright red...I have also done highlights and lolights...About the only thing I have not done is go full blown blonde because I just don't think it would suit me and Perri agrees...Peri who colors my hair and Tony who cut's it are always open to what I want to try next, but they also tell me if it is not a good idea for me...I would never ever think of going any place else...

Pros: They make you feel like family

Cons: I have to drive over an hour...That's how good they are!

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I have gone to Shelli for about 2 years now. Her service is amazing, she gets you in and out of there!! What I like about her is that she is a universal stylist........

5
★★★★★

I have gone to Shelli for about 2 years now. Her service is amazing, she gets you in and out of there!! What I like about her is that she is a universal stylist........

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Carter Barnes is a 1st class alon in Atlanta!!!

2
★★★★★

Carter Barnes is a 1st class alon in Atlanta!!!

Pros: Client of Perri's for 20 years and she is wonderful!

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Perri is the only colorist ever who is able to give me "swedish ice-blonde" color. I came to her after several color disasters and being told by some of the best stylists that the color I wanted was not attainable.
Perri knew just what I wanted, she gave it to me the first time and consistently does the right color every time. She is so nice too (absolutely no attitude). What a pleasure!

2
★★★★★

Perri is the only colorist ever who is able to give me "swedish ice-blonde" color. I came to her after several color disasters and being told by some of the best stylists that the color I wanted was not attainable.
Perri knew just what I wanted, she gave it to me the first time and consistently does the right color every time. She is so nice too (absolutely no attitude). What a pleasure!

Pros: Perri is a true professional!

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I have been coming to Cater Barnes since 1989. I see Tony for my cut and blowdrys and Perri for color.
I am a true red-head, until Perri I was never able to find someone to match my strawberry blonde color. They give wonderful advice to keep your hair healthy, natural & glowing! They always do what you want and is the best for you.

2
★★★★★

I have been coming to Cater Barnes since 1989. I see Tony for my cut and blowdrys and Perri for color.
I am a true red-head, until Perri I was never able to find someone to match my strawberry blonde color. They give wonderful advice to keep your hair healthy, natural & glowing! They always do what you want and is the best for you.

Pros: Excellent Service!!!

Cons: None

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The BEST in town! Highly competent and professional stylists. This salon offers quality, competence and value. This salon is conveniently located, and offers convenient free parking. It's upscale service in everyway...

2
★★★★★

The BEST in town! Highly competent and professional stylists. This salon offers quality, competence and value. This salon is conveniently located, and offers convenient free parking. It's upscale service in everyway...

Pros: My color, cut, and blowdry!

Cons: None-Service with a SMILE :)

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Always pleasant and professional, I look forward to spending time at the salon. An oasis where I always feel pampered and well taken care of. I constantly receive compliments about my hair and can only attribute that to Charlotte's talent and Carter Barnes:)

Sincerely,
Isabel Bryan

2
★★★★☆

Always pleasant and professional, I look forward to spending time at the salon. An oasis where I always feel pampered and well taken care of. I constantly receive compliments about my hair and can only attribute that to Charlotte's talent and Carter Barnes:)

Sincerely,
Isabel Bryan

Pros: Charlotte is the best at taming curly, frizzy n unruly locks

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Perri is an incredible colorist! A true master at her trade, more mportantly she is a wonderful person :) always totally engage w/her clients in the most caring ways. And, she is so funny & personable! Atlanta is a city of blonds and as a brunett, I can tell you she is one of the few colorists who knows how to make it gorgeous!

2
★★★★★

Perri is an incredible colorist! A true master at her trade, more mportantly she is a wonderful person :) always totally engage w/her clients in the most caring ways. And, she is so funny & personable! Atlanta is a city of blonds and as a brunett, I can tell you she is one of the few colorists who knows how to make it gorgeous!

Pros: The color of my hair;) by Perri Higbie

Cons: Not one!

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No one can color my hair and my daughters hair better than the stylist @ Carter Barnes. After the treatment, the color looks so amazing and very natural, almost as if GOD did it. Thank You CB for making me look wonderful!!!!!!

2
★★★★★

No one can color my hair and my daughters hair better than the stylist @ Carter Barnes. After the treatment, the color looks so amazing and very natural, almost as if GOD did it. Thank You CB for making me look wonderful!!!!!!

Pros: Carey Carter/Amelia

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I'm very satisfied with my experience and the outcome of my keratin treatment. As usual, Roberto was professional and alot of fun :) I would highly recommend Roberto to my friends and colleagues!

2
★★★★★

I'm very satisfied with my experience and the outcome of my keratin treatment. As usual, Roberto was professional and alot of fun :) I would highly recommend Roberto to my friends and colleagues!

Pros: Fun,Fun,Fun

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Allen is amazing! I recommend him to everyone. I've been a client for a longtime and he has ALWAYS done a fablous job. His customer service and warm personality are the Best.

2
★★★★★

Allen is amazing! I recommend him to everyone. I've been a client for a longtime and he has ALWAYS done a fablous job. His customer service and warm personality are the Best.

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I've been going to CB for more then 15 years . I always leave looking fabulous! They make this old bag look as good as she can :) I highly recommend Perri for color, and Yang for haircuts.

2
★★★★★

I've been going to CB for more then 15 years . I always leave looking fabulous! They make this old bag look as good as she can :) I highly recommend Perri for color, and Yang for haircuts.

Pros: Great Service!

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My stylist are Perri and Allen. I've been a client for 5 years! I often changed colorists prior to thus but I have finally found my one stop-luxury stop. And I LOVE IT!

2
★★★★★

My stylist are Perri and Allen. I've been a client for 5 years! I often changed colorists prior to thus but I have finally found my one stop-luxury stop. And I LOVE IT!

Pros: Great Service!

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I've been coming to Carter-Barnes for over 20 years. My color (which is done by Perri) is always perfect!!!
Also the stylists ALWAYS keep in step w/current trends!

It is truely a GREAT salon :)

2
★★★★★

I've been coming to Carter-Barnes for over 20 years. My color (which is done by Perri) is always perfect!!!
Also the stylists ALWAYS keep in step w/current trends!

It is truely a GREAT salon :)

Pros: Wonderful Stylists

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Timothy is best colorist EVER! I always have great service and enough trust to say "do what you think will look good" and have never been disappointed!

2
★★★★★

Timothy is best colorist EVER! I always have great service and enough trust to say "do what you think will look good" and have never been disappointed!

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Marc Moss is a GOD!

2
★★★★★

Marc Moss is a GOD!

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"nobody, but nobody, does cuts or color better: a truly pampering experience" Carole Kay

2
★★★★★

"nobody, but nobody, does cuts or color better: a truly pampering experience" Carole Kay

Pros: cut, color, make-up

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"A visit with this well-trained professional always leaves me happy at appointments' end. It is well worth every dollar and the drive from-out of town!"

2
★★★★★

"A visit with this well-trained professional always leaves me happy at appointments' end. It is well worth every dollar and the drive from-out of town!"

Pros: Ann Durham

Cons: Color/Cut

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Today was my first visit at Carter Barnes and it won't be my last. I have never had better customer service.And what they did today to help those in need do to the economy was heartwarming.Happy Holidays and Thank You Carter Barnes :)

2
★★★★★

Today was my first visit at Carter Barnes and it won't be my last. I have never had better customer service.And what they did today to help those in need do to the economy was heartwarming.Happy Holidays and Thank You Carter Barnes :)

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I read several reviews of how rude the receptionist was; now I know first hand!!!! Did not go, would not go EVER!!!!! If the front people (receptionist) are rude, it reflect on the whole business. Try sympathy instead of rudeness it works better!!!

0
★☆☆☆☆

I read several reviews of how rude the receptionist was; now I know first hand!!!! Did not go, would not go EVER!!!!! If the front people (receptionist) are rude, it reflect on the whole business. Try sympathy instead of rudeness it works better!!!

Pros: None

Cons: Rude

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Amazing salon, stylists and customer service. As the FASHION DIRECTOR of the Atlanta Apparel Mart, Carter Barnes has styled all of our models, designers and celebrities for over a decade! They are the GO-TO salon for high fashion and for all the latest trends! Always on spot, you walk out feeling like a million bucks!

Kaye Davis

2
★★★★★

Amazing salon, stylists and customer service. As the FASHION DIRECTOR of the Atlanta Apparel Mart, Carter Barnes has styled all of our models, designers and celebrities for over a decade! They are the GO-TO salon for high fashion and for all the latest trends! Always on spot, you walk out feeling like a million bucks!

Kaye Davis

Pros: loyal, trendsetter, friendly

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I went to the paces location and had an appointment with Elizabeth. She was truley wonderful and amazing. My hair was going through some changes after my baby and needed some help before my sisters wedding. I recieved the most beautiful hair color and highlights. we didn't change my haircut much since I wasn't ready for a big change. I appriciate the fact that she listened to my needs. I also got a treatment because my hair was lacking everything from baby. I felt so beautiful. I loved everything about Elizabeth that I convinced my sister to come and see her before the wedding. My sister loved her cut that she ended up having Elizabeth do her hair and makeup for the wedding. My sister and I looked marvulous and we owe it all to Elizabeth. We are hooked. Thanks.

2
★★★★☆

I went to the paces location and had an appointment with Elizabeth. She was truley wonderful and amazing. My hair was going through some changes after my baby and needed some help before my sisters wedding. I recieved the most beautiful hair color and highlights. we didn't change my haircut much since I wasn't ready for a big change. I appriciate the fact that she listened to my needs. I also got a treatment because my hair was lacking everything from baby. I felt so beautiful. I loved everything about Elizabeth that I convinced my sister to come and see her before the wedding. My sister loved her cut that she ended up having Elizabeth do her hair and makeup for the wedding. My sister and I looked marvulous and we owe it all to Elizabeth. We are hooked. Thanks.

Pros: location

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I have grown up in the Atlanta area and have used many high end salons. Carter Barnes is by far superior to all the other salons in town.!! I have never gotten any unpleasant surprises, unlike the other salons I have used. Chad colors and cuts both my hair and my teenage daughter's. He listens but also gives his opinion. He does an amazing job and his work is always consistently outstanding. He has never let us down. Thank you Mitchell, Carey, and staff for providing such a professional place. Sandi

2
★★★★★

I have grown up in the Atlanta area and have used many high end salons. Carter Barnes is by far superior to all the other salons in town.!! I have never gotten any unpleasant surprises, unlike the other salons I have used. Chad colors and cuts both my hair and my teenage daughter's. He listens but also gives his opinion. He does an amazing job and his work is always consistently outstanding. He has never let us down. Thank you Mitchell, Carey, and staff for providing such a professional place. Sandi

Pros: DEPENDABILITY!!

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I have been going to Carter Barnes for a few years now. Just wanted to leave a post to say how great Ray is at the Phipps location. He is excellent and very professional. I always leave with a great cut. Ask for him. If he's booked ask for Yang.

2
★★★★★

I have been going to Carter Barnes for a few years now. Just wanted to leave a post to say how great Ray is at the Phipps location. He is excellent and very professional. I always leave with a great cut. Ask for him. If he's booked ask for Yang.

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I don't understand the others reviews on here because everytime I go to Carter Barnes at Phipps Plaza I have an excellent experience. I have gone to this salon for over 15 years. The front desk staff is exceptionally helpful. Especially Cameron-he is the best. He remembers my name everytime I visit the salon. The Stylists are amazing and I also look wonderful when I leave. This salon is a must to go to!

2
★★★★★

I don't understand the others reviews on here because everytime I go to Carter Barnes at Phipps Plaza I have an excellent experience. I have gone to this salon for over 15 years. The front desk staff is exceptionally helpful. Especially Cameron-he is the best. He remembers my name everytime I visit the salon. The Stylists are amazing and I also look wonderful when I leave. This salon is a must to go to!

Pros: EXCELLENT CUSTOMER SERVICE & VERY TALENTED STYLISTS

Cons: NONE!

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I have never been one to write a review but I feel the need to express how upset I am after my first and last haircut at Carter Barnes. The receptionists are rude and unfriendly, the stylist clearly did not listen to what I wanted. I am now out $150 for a simple haircut and waiting for my grow to back! Completely overpriced and just all around not a very good experience! I would NOT recommend this salon to anyone!

0
★☆☆☆☆

I have never been one to write a review but I feel the need to express how upset I am after my first and last haircut at Carter Barnes. The receptionists are rude and unfriendly, the stylist clearly did not listen to what I wanted. I am now out $150 for a simple haircut and waiting for my grow to back! Completely overpriced and just all around not a very good experience! I would NOT recommend this salon to anyone!

Pros: NONE!

Cons: Worst Haircut!

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The alpharetta location was not worth the money or the time. The customer service was the worst I have ever seen. They acted stuck up and much like high schoolers. They just stand in the corner talking amongst themselves and how no concept of work ethics. Did not care about anything other then taking your money. I was unsure of how to get there and the people couldn't help me by any-means because they don't know the area. The stylist did not listen. I will NOT be going back!!!

0
★☆☆☆☆

The alpharetta location was not worth the money or the time. The customer service was the worst I have ever seen. They acted stuck up and much like high schoolers. They just stand in the corner talking amongst themselves and how no concept of work ethics. Did not care about anything other then taking your money. I was unsure of how to get there and the people couldn't help me by any-means because they don't know the area. The stylist did not listen. I will NOT be going back!!!

Cons: COld atmosphere. bad location. VERY UNPROFESSIONAL

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I have been using Ray @ Carter Barnes for over a year. He cuts and colors my hair like no one else. My hair used to be nice but I had to have a regimine every morning to straighten and control it being that it was just frizzy. He started cutting it and put layers into it and showed my how to get it to curl, now I have a full lush curly head of hair with perfect color. I recommended him to everyone that I know and now several of my friends use him and they have never looked better. Great Job Carter Barnes and great job Ray. I read the reviews about the snobby attitude at the salon but have never experienced it before everyone is always super nice and professional.

2
★★★★★

I have been using Ray @ Carter Barnes for over a year. He cuts and colors my hair like no one else. My hair used to be nice but I had to have a regimine every morning to straighten and control it being that it was just frizzy. He started cutting it and put layers into it and showed my how to get it to curl, now I have a full lush curly head of hair with perfect color. I recommended him to everyone that I know and now several of my friends use him and they have never looked better. Great Job Carter Barnes and great job Ray. I read the reviews about the snobby attitude at the salon but have never experienced it before everyone is always super nice and professional.

Pros: Mall location, great stylists,

Cons: pricey

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Carter Barnes at Phipps Plaza, Atlanta. I've gone twice. Prior to visiting Anne for first time, I had gone from long to short, and it's traumatizing. I went there because I saw someone at work whose short hair was cut really well. On my 2nd visit it was late on a weekday (tired, hungry) there wasn't enough time to do anything I expected to get done because the "front desk" only booked a 1/2 -hour for a 1-process color (!). So, I left a bit disappointed. I didn't leave there whistling zippity-doo-da, but I wasn't in tears. So, I booked another appointment a few weeks out to make sure there was plenty of time for the foils and attention that I needed. Anne, the stylist, had the receptionist call to say that she didn't want to do my hair anymore. I was insulted, amused, embarrassed (she's my co-worker's stylist) It's rather new to be rejected by a mediocre stylist. And the funny part is that I ALWAYS tip 20% or more. Money is no object when it comes to my hair. The reason she gave the receptionist to call and tell me is that didn't want to cut my hair but suggested another stylist there who may be better for me (what?!.) That's a total lack of integrity in my book. Also, stylists talk amongst themselves, so I'd never go back. Nor will I refer folks there. I looked on the City Search reviews - they're NOT good, so Carter Barnes can write off not only my $$, but lots of future dollars. She should have at least called and talk to me herself. I will be writing a letter to management to make ME feel better, not that it will change anything.

1
★★★☆☆

Carter Barnes at Phipps Plaza, Atlanta. I've gone twice. Prior to visiting Anne for first time, I had gone from long to short, and it's traumatizing. I went there because I saw someone at work whose short hair was cut really well. On my 2nd visit it was late on a weekday (tired, hungry) there wasn't enough time to do anything I expected to get done because the "front desk" only booked a 1/2 -hour for a 1-process color (!). So, I left a bit disappointed. I didn't leave there whistling zippity-doo-da, but I wasn't in tears. So, I booked another appointment a few weeks out to make sure there was plenty of time for the foils and attention that I needed. Anne, the stylist, had the receptionist call to say that she didn't want to do my hair anymore. I was insulted, amused, embarrassed (she's my co-worker's stylist) It's rather new to be rejected by a mediocre stylist. And the funny part is that I ALWAYS tip 20% or more. Money is no object when it comes to my hair. The reason she gave the receptionist to call and tell me is that didn't want to cut my hair but suggested another stylist there who may be better for me (what?!.) That's a total lack of integrity in my book. Also, stylists talk amongst themselves, so I'd never go back. Nor will I refer folks there. I looked on the City Search reviews - they're NOT good, so Carter Barnes can write off not only my $$, but lots of future dollars. She should have at least called and talk to me herself. I will be writing a letter to management to make ME feel better, not that it will change anything.

Pros: location

Cons: seriously cold attitude, lack of professionalism

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I initially starting going to Carter Barnes because of its convenience to home/work. However, after 2 bad haircuts, I will not go back. I don't even think my hairdresser looked at my hair while he was cutting it. He was too busy talking to other coworkers... And not to mention, the receptionists there are very rude, making the whole experience very impersonal. I would not recommend this salon to anyone.

1
★★☆☆☆

I initially starting going to Carter Barnes because of its convenience to home/work. However, after 2 bad haircuts, I will not go back. I don't even think my hairdresser looked at my hair while he was cutting it. He was too busy talking to other coworkers... And not to mention, the receptionists there are very rude, making the whole experience very impersonal. I would not recommend this salon to anyone.

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Have been using the same eyebrow lady for 15 years, she was the best of the best of Atlanta, unfortunately she worked at Carter Barnes -- I don't look like a homeless, bag lady but somehow I always got treated like one when I went in there. Rude a the front desk, in the back, everywhere, for all the years I've had to go in there to get the best eyebrow arch in Atlanta. Now that Debra has retired, I will have to find a new place to go but am thrilled I don't have to go to Carter Barnes again. Keep in mind ladies, yes, your snobby attitude may give you an air of superiority but you are working behind the counter at a hair salon...

1
★★☆☆☆

Have been using the same eyebrow lady for 15 years, she was the best of the best of Atlanta, unfortunately she worked at Carter Barnes -- I don't look like a homeless, bag lady but somehow I always got treated like one when I went in there. Rude a the front desk, in the back, everywhere, for all the years I've had to go in there to get the best eyebrow arch in Atlanta. Now that Debra has retired, I will have to find a new place to go but am thrilled I don't have to go to Carter Barnes again. Keep in mind ladies, yes, your snobby attitude may give you an air of superiority but you are working behind the counter at a hair salon...

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I was impressed after my first visit to Carter Barnes. The colorist did a great job, she colored my hair exactly like I wanted, and although they were pricey I felt it was worth it.
I was 15 min late to my second appt. My stylist scolded me. The color was good this time, but not as good as the first. When I went to pay, I had been charged more than the first time..only my first visit I got a full foil, this time I got a partial foil. There were charges like hair other and I had been charged for a full foil. When I asked about the charges, the young woman at the register hesitated, and did not initiate asking the stylist about them. She acted like she just wanted me to pay the money and get over it.
After my third visit, I am not going back. The colorist told me that their hair color would not penetrate henna, which I had put in my hair. She should not have colored it, because it did not take. She should have not let me waste my money.
When she went to cut my hair, she literally cut a few pieces of hair. I had never seen any one cut my hair the way she did. She picked small, tiny, pieces, pulled them away from my curly head and snipped the end. She did not cut even 15% of my hair. She said I didnt need any more layers, I just needed "something."
Again, it was overpriced. My boyfriend told me when he went in to grab something from me that they were really stuck up, he never has that impression from people. My girlfriend who used to go there complained of their attitude problem. Her and I frequent high-end retaliers, restaurants, and the creme de la creme in every arena- so we are used to the high-end lifestyle...it is not culture shock. She said the first time she went she loved it. She said the second time it was worse as well as the third, and now she chose another place to go.
It is not about the $, I dont like being taken advantage of. The girl that cut my hair had a brash personality and acted lke she didnt want to cut my hair.

1
★★★☆☆

I was impressed after my first visit to Carter Barnes. The colorist did a great job, she colored my hair exactly like I wanted, and although they were pricey I felt it was worth it.
I was 15 min late to my second appt. My stylist scolded me. The color was good this time, but not as good as the first. When I went to pay, I had been charged more than the first time..only my first visit I got a full foil, this time I got a partial foil. There were charges like hair other and I had been charged for a full foil. When I asked about the charges, the young woman at the register hesitated, and did not initiate asking the stylist about them. She acted like she just wanted me to pay the money and get over it.
After my third visit, I am not going back. The colorist told me that their hair color would not penetrate henna, which I had put in my hair. She should not have colored it, because it did not take. She should have not let me waste my money.
When she went to cut my hair, she literally cut a few pieces of hair. I had never seen any one cut my hair the way she did. She picked small, tiny, pieces, pulled them away from my curly head and snipped the end. She did not cut even 15% of my hair. She said I didnt need any more layers, I just needed "something."
Again, it was overpriced. My boyfriend told me when he went in to grab something from me that they were really stuck up, he never has that impression from people. My girlfriend who used to go there complained of their attitude problem. Her and I frequent high-end retaliers, restaurants, and the creme de la creme in every arena- so we are used to the high-end lifestyle...it is not culture shock. She said the first time she went she loved it. She said the second time it was worse as well as the third, and now she chose another place to go.
It is not about the $, I dont like being taken advantage of. The girl that cut my hair had a brash personality and acted lke she didnt want to cut my hair.

Pros: mall location

Cons: value

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I have been a client at Carter Barnes on Paces for over 5 years. They give beautiful color and cuts. All the stylists are so talented and are very experienced. I never feel uncomfortable in anyone's chair. I have never had a single problem getting an appointment...the receptionists are so helpful and not at all snobby as with so many salons. Now that I found this salon, I will never go anywhere else.

Be sure to try the spa services...the facials are magnificent and the manicure/pedicures devine.

2
★★★★★

I have been a client at Carter Barnes on Paces for over 5 years. They give beautiful color and cuts. All the stylists are so talented and are very experienced. I never feel uncomfortable in anyone's chair. I have never had a single problem getting an appointment...the receptionists are so helpful and not at all snobby as with so many salons. Now that I found this salon, I will never go anywhere else.

Be sure to try the spa services...the facials are magnificent and the manicure/pedicures devine.

Pros: Customer service and talent

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Even the junior staff are really nice, really skilled. I once had a problem with my cut, but I went back and she was very eager to even it out and jumped through hoops to make sure I was happy.

Everyone I've interacted with there is extremely helpful, and I've never once had any problems! Very high quality to make it a good value. - And no problems scheduling appointments.

2
★★★★★

Even the junior staff are really nice, really skilled. I once had a problem with my cut, but I went back and she was very eager to even it out and jumped through hoops to make sure I was happy.

Everyone I've interacted with there is extremely helpful, and I've never once had any problems! Very high quality to make it a good value. - And no problems scheduling appointments.

Pros: Helpful, Good atmosphere, No snobbiness!

Editorial from

High-end salon and spa with a specialization in hair extensions, innovative massage and relaxation therapy.

 

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