Chelsea's Closet

★★★★☆

About Chelsea's Closet

Hours
Mon, Tue, Thu, Fri, 10am - 5:30pm; Wed, 12:30pm - 5:30 pm; Sat, Sun, closed

Shopping

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4.4 15
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THAT IS ALMOST FUNNY--The last comment was WRITTEN BY THE EXTREMELY RUDE MANAGER HERSELF----NEED NEW EMPLOYEES----OR CLOSE THE DANG PLACE

1
★☆☆☆☆

THAT IS ALMOST FUNNY--The last comment was WRITTEN BY THE EXTREMELY RUDE MANAGER HERSELF----NEED NEW EMPLOYEES----OR CLOSE THE DANG PLACE

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What a loss!!!\r
Very RUDE manager--Donna--doesn't even qualify to be a janitor

3
★★★★★

What a loss!!!\r
Very RUDE manager--Donna--doesn't even qualify to be a janitor

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I am fed up with this place. \r
I took some gowns in there a few months ago, then called to ask about payment. The OLD white-hair witch said--nothing sold yet--I know that is a lie. I know the one young lady that bought one of my

3
★★★★★

I am fed up with this place. \r
I took some gowns in there a few months ago, then called to ask about payment. The OLD white-hair witch said--nothing sold yet--I know that is a lie. I know the one young lady that bought one of my

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What a waste. And a shame. Totally Rude manager-Donna. Store should just close. I do not know anybody that likes that place.\r
Do yourself a favor and just avoid!!!!\r
What a bunch of s---

3
★★★★★

What a waste. And a shame. Totally Rude manager-Donna. Store should just close. I do not know anybody that likes that place.\r
Do yourself a favor and just avoid!!!!\r
What a bunch of s---

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my experience at Chelsea's Closet was okay , Donna was a little rude at times but thats how older southern folk are . She loves to help but has a additude at the same time and is always saying"look at me" when she wants to say something:)

3
★★★★★

my experience at Chelsea's Closet was okay , Donna was a little rude at times but thats how older southern folk are . She loves to help but has a additude at the same time and is always saying"look at me" when she wants to say something:)

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my experience at Chelsea's Closet was very tasteful . Donna had great costumer service & she knew exactly what i was looking for ! i will most definitely be back :)

3
★★★★★

my experience at Chelsea's Closet was very tasteful . Donna had great costumer service & she knew exactly what i was looking for ! i will most definitely be back :)

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I am new to the Snellville area and Donna made me feel very welcome and at home.

She is a true southern woman and some people can't handle that (the other reviewers). She speaks her mind, and I admire her for that.

I had such a

3
★★★★★

I am new to the Snellville area and Donna made me feel very welcome and at home.

She is a true southern woman and some people can't handle that (the other reviewers). She speaks her mind, and I admire her for that.

I had such a

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I have been going to Chelseas Closet for quite a while and deem the service, the personnel and the shop to be of high standing. She is friendly, helpful beyond measure, and honest to a fault. Anybody I have talked with feels the same. These people who wrote the bad reviews must have a problem.

5
★★★★★

I have been going to Chelseas Closet for quite a while and deem the service, the personnel and the shop to be of high standing. She is friendly, helpful beyond measure, and honest to a fault. Anybody I have talked with feels the same. These people who wrote the bad reviews must have a problem.

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Bad customer service, the owner i guess her name is Donna is extremly rude, cero people skills, i just stopped by looking for a dress and i felt like she didn't wanted me to be in her store, i was looking at the dresses and she maked the

3
★★★★★

Bad customer service, the owner i guess her name is Donna is extremly rude, cero people skills, i just stopped by looking for a dress and i felt like she didn't wanted me to be in her store, i was looking at the dresses and she maked the

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This is the worst experience with customer service I have ever had! Donna is the most rude person I have ever had an encounter with. The fact that she is in charge and works with customers is a joke. I left 3 dresses there last year and when I did she told me not to call her for 3 months and that when I did call I "was not allowed to speak to anyone else" because they didn??t know anything about keeping the money straight. She also said that her mother was ill and she would be gone a lot so if I called and was not there do not leave a message because "she did not care enough about the place to check in and she would get to it when she got to it." That should have been my red flag but I left them there anyway. About 5 months later we called to check on them and she said I had to leave them there at least 6 months per the contract I signed. When we called back this week she said I had to leave them there 1 year per the contract. When told she had said 6 months not 1 year, she got an attitude and was so RUDE. Finally she allowed us to pick up the dresses but a word to the wise, DO NOT EVER GO HERE!! IT IS AMAZING THIS PLACE IS STILL IN BUISSNESS WITH THIS KIND OF SERVICE!!!

1
★☆☆☆☆

This is the worst experience with customer service I have ever had! Donna is the most rude person I have ever had an encounter with. The fact that she is in charge and works with customers is a joke. I left 3 dresses there last year and when I did she told me not to call her for 3 months and that when I did call I "was not allowed to speak to anyone else" because they didn??t know anything about keeping the money straight. She also said that her mother was ill and she would be gone a lot so if I called and was not there do not leave a message because "she did not care enough about the place to check in and she would get to it when she got to it." That should have been my red flag but I left them there anyway. About 5 months later we called to check on them and she said I had to leave them there at least 6 months per the contract I signed. When we called back this week she said I had to leave them there 1 year per the contract. When told she had said 6 months not 1 year, she got an attitude and was so RUDE. Finally she allowed us to pick up the dresses but a word to the wise, DO NOT EVER GO HERE!! IT IS AMAZING THIS PLACE IS STILL IN BUISSNESS WITH THIS KIND OF SERVICE!!!

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This is the worst experience with customer service I have ever had! Donna is the most rude person I have ever had an encounter with. The fact that she is in charge and works with customers is a joke. I left 3 dresses there last year and

3
★★★★★

This is the worst experience with customer service I have ever had! Donna is the most rude person I have ever had an encounter with. The fact that she is in charge and works with customers is a joke. I left 3 dresses there last year and

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This is a great shop. Has a GREAT selection and the lady that helped us was VERY NICE and helpful. She even went to go get a dress from the back ,which ws VERY nice of her. It ended up being the dress that i got and its BEAUTIFUL.It was also for a very good price. Me and my mom looked EVERYWHERE ,we're so glad that we stopped here.So if you're looking for a place for a beautiful dress at a good price with friendly service, you should DEFINITELY shop here.

5
★★★★★

This is a great shop. Has a GREAT selection and the lady that helped us was VERY NICE and helpful. She even went to go get a dress from the back ,which ws VERY nice of her. It ended up being the dress that i got and its BEAUTIFUL.It was also for a very good price. Me and my mom looked EVERYWHERE ,we're so glad that we stopped here.So if you're looking for a place for a beautiful dress at a good price with friendly service, you should DEFINITELY shop here.

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selection could be better-but who would want to shop at this store. looks ok from the window-pretty good, once you enter the store--all that goes away. do yourself a big favor and just skip this "upscale" used clothing store-it is Used clothes with a manager that thinks she knows everything. over-the-hill, and tries to give customers-girls the "Talk"

1
★☆☆☆☆

selection could be better-but who would want to shop at this store. looks ok from the window-pretty good, once you enter the store--all that goes away. do yourself a big favor and just skip this "upscale" used clothing store-it is Used clothes with a manager that thinks she knows everything. over-the-hill, and tries to give customers-girls the "Talk"

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NO NEED TO SHOP HERE---just not worth the trip-never know when it is open, manager very rude---
Just don't waste your time.

WHAT CRAP--RUDE MANAGER----SNOB!!!!!!!!
STAY AWAY

1
★☆☆☆☆

NO NEED TO SHOP HERE---just not worth the trip-never know when it is open, manager very rude---
Just don't waste your time.

WHAT CRAP--RUDE MANAGER----SNOB!!!!!!!!
STAY AWAY

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1 out of 1 people found this review helpful.

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Great shop. Lots of merchandise to choose from. Everything is very clean and not worn. I would recommend this shop to anyone looking for used items.

4
★★★★☆

Great shop. Lots of merchandise to choose from. Everything is very clean and not worn. I would recommend this shop to anyone looking for used items.

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