Highway 138 Package Store

★★☆☆☆
  • 1028 Highway 138 W

    Stockbridge, GA 30281

    Map & Directions
  • 678-289-4800

About Highway 138 Package Store

Details
Hours
Sun 12:30pm-7:30pm, Mon-Thu 9am-11pm, Fri-Sat 9am-11:45pm

Food

Food
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138 Package Store\t\n\nI ?frequently patronize the 138 Package Store because of their location, customer service, and product selection. I went to Bermuda last Summer and enjoyed Goslings Black Seal Rum. I was surprised and excited to learn that this rum is regularly stocked at 138 Package Store. Just last week I spent over $100 on the big bottle of Donjulio Tequila and some beer.\n\nLast night, a friend and I went to 138 Package and had a bad customer service experience. We approached the counter to check out with an available cashier. ?This young lady with glasses and long red hair was standing at the register eating a bag of chips. ?(Retail 101 teaches sales staff not to eat or drink on the sales floor or at the cash register) She was facing us and never acknowledged us. We asked her if her register was open. She said yes and put away her chips to ring us up. She handed a bag to my friend for her to bag her own items. I asked to exchange one 99 cent bag of chips for another. She asked me to step aside so she could wait on the customers behind me. She also called the manager, Mike, up to the register to approve the exchange transaction. She rang up the customers behind me and placed their items in a bag. Mike came out and told her to just swap out my chips since they were the same price. I then told the cashier that I was waiting on her to bag my chips. She told me to wait until she was finished with the customers that were behind me. When she finished she handed me a bag instead of placing my chips in the bag. I asked her to call Mike back up to the counter.\n\nI told Mike that this cashier had a bad attitude, ?provided us with poor customer service, and needed to be re-trained. ?Mike offered up an excuse that she was not feeling well. He went back to the back as opposed to hanging out at the register to speak with the cashier.\n\nThis experience may have been an isolated incident. However, 138 Package should be aware that too many experiences like this will send business straight to their competition.\n

0
★☆☆☆☆

138 Package Store\t\n\nI ?frequently patronize the 138 Package Store because of their location, customer service, and product selection. I went to Bermuda last Summer and enjoyed Goslings Black Seal Rum. I was surprised and excited to learn that this rum is regularly stocked at 138 Package Store. Just last week I spent over $100 on the big bottle of Donjulio Tequila and some beer.\n\nLast night, a friend and I went to 138 Package and had a bad customer service experience. We approached the counter to check out with an available cashier. ?This young lady with glasses and long red hair was standing at the register eating a bag of chips. ?(Retail 101 teaches sales staff not to eat or drink on the sales floor or at the cash register) She was facing us and never acknowledged us. We asked her if her register was open. She said yes and put away her chips to ring us up. She handed a bag to my friend for her to bag her own items. I asked to exchange one 99 cent bag of chips for another. She asked me to step aside so she could wait on the customers behind me. She also called the manager, Mike, up to the register to approve the exchange transaction. She rang up the customers behind me and placed their items in a bag. Mike came out and told her to just swap out my chips since they were the same price. I then told the cashier that I was waiting on her to bag my chips. She told me to wait until she was finished with the customers that were behind me. When she finished she handed me a bag instead of placing my chips in the bag. I asked her to call Mike back up to the counter.\n\nI told Mike that this cashier had a bad attitude, ?provided us with poor customer service, and needed to be re-trained. ?Mike offered up an excuse that she was not feeling well. He went back to the back as opposed to hanging out at the register to speak with the cashier.\n\nThis experience may have been an isolated incident. However, 138 Package should be aware that too many experiences like this will send business straight to their competition.\n

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The store is nice, not as big and nice as the one over on exit 224 but it's a liquor store man! The guys on the sales floor weren't that helpful the day I was there last, but I could find everthing I needed. Overall, a little disappointed, but it is closer than the other two stores in Stockbridge. If I had more time I'd go to the one at exit 224.

3
★★★☆☆

The store is nice, not as big and nice as the one over on exit 224 but it's a liquor store man! The guys on the sales floor weren't that helpful the day I was there last, but I could find everthing I needed. Overall, a little disappointed, but it is closer than the other two stores in Stockbridge. If I had more time I'd go to the one at exit 224.

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.

I love this place they have a great variety that makes up for somewhat lazy service if your looking for something specific it might not have it but they will help you find it

3
★★★☆☆

I love this place they have a great variety that makes up for somewhat lazy service if your looking for something specific it might not have it but they will help you find it

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