I ordered sod from Sod Atlanta a couple of weeks ago, it was to be a suprise for my wife on our anniversary. I delt with Stephanie there and you could have not ask for somene to be nicer or go the extra mile any further that she did. I was in a total panic trying to pull this off, and in a matter of minutes she had everything on track for me to go through with my plan. The delivery guy even called ahead to make sure he had the all clear to delivery. This was only a small order, but to get that kind of service on a small one, then thats the kind of people I will always deal with and do any referral I can to help their business along. I not only had great sod but GREAT customer service!!!!! Thanks again sod atlanta.
My wife and I bought a house a couple of years back and couldn't decide what to do in the backyard. We tried a couple of things but ultimately decided on sod. Our experience with Sod Atlanta was great. Everyone that we dealt with made it an easy process. Our salesman was very knowledgeable and answered all questions that we had no matter how dumb or repetitive I'm sure they were. We were shown each of the types of sod and told about them before we made a decision. Since the sod has been put down, our salesman has come by the house a couple of times and checked to see how things were going. Our sod is beautiful and a great quality and has done very well since it has been laid. We don't have sod in our front yard but when we come to the point where we're ready for it, I know definitely who will be getting our business.
My husband and I have a very small LS business and have been using Sod Atlanta for several years now. I have had nothing but great customer service with this company. We can call their front office manager anytime morning or evening and we get great service as well as a great product. They even go the extra mile to check in and make sure our projects are going ok. Price is a little higher than others but you always get what you pay for. Sod Atlanta is the best.
We ordered sod from this company, we found them through a google search. First of all, they had a hideous attitude over the phone. The receptionist, manager, whatever-she-is, main lady who answers the phones, has a completely unacceptable attitude and snottiness in her voice. It is not pleasant to do business with them at all.\r
The way she spoke to me made me feel like crap. I didn't understand what I did or why she insisted on being so stuck up and unwilling to help. She didn't want to answer my questions and when she did she gave short responses like I was bothering her. \r
We proceeded with ordering. \r
And when the sod got here it was dry, fragile, and almost breaking apart. \r
We worried about the dryness, but since we had never installed fescue sod we assumed we were being paranoid. \r
About 2 weeks later, the fescue was almost completely brown and very patchy. \r
We don't know if we did something wrong, but it's not a chance we were willing to take again when we had to order sod for the second time. We went with another company, since Sod Atlanta was so unwilling to help or offer any common courtesy. \r
Sod Atlanta needs some serious divine intervention.
Nice, good quality, good looking sod but the customer service we received was horrible. It didn't even qualify as customer service- it was just plain meanness. They were so hateful the sod was not worth dealing with them over. \r
Rebel Supreme has held up very well, however.