Zaxby's Chicken Fingers & Buffalo Wings

★★★☆☆

About Zaxby's Chicken Fingers & Buffalo Wings

Hours
Sun 11am-10pm, Mon-Thu 10:30am-10pm, Fri-Sat 10:30am-11pm

Food

Food
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Zaxby's Chicken Fingers & Buffalo Wings

7035 Concourse Pkwy Douglasville, GA

2.5 4
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I have been a customer at this location for 2 years I always eat from there every day on my lunch break but recently they mess up my orders 3 times and I called in the restaurant to let them know what the problem was and they did not want to replace my food, I am a store manager too and if something goes wrong I fix the problem but the manager at this location is very unprofessional. I like to support local business around the area of Villa Rica but after this incident I will never returned to eat at this location ever again...

POOR CUSTOMER SERVICE, IF FOOD COME OUT WRONGE THEY DONT REPLACE IT, MANAGERS ARE VERY UNPROFESSIONAL...

1
★☆☆☆☆

I have been a customer at this location for 2 years I always eat from there every day on my lunch break but recently they mess up my orders 3 times and I called in the restaurant to let them know what the problem was and they did not want to replace my food, I am a store manager too and if something goes wrong I fix the problem but the manager at this location is very unprofessional. I like to support local business around the area of Villa Rica but after this incident I will never returned to eat at this location ever again...

POOR CUSTOMER SERVICE, IF FOOD COME OUT WRONGE THEY DONT REPLACE IT, MANAGERS ARE VERY UNPROFESSIONAL...

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.

I have never been inside the restaurant, just the drive-thru. The quality of the food varies each visit. The majority of the time the food is decent. But, be careful to check your items before you leave. This place has shorted me food a couple of times.

3
★★★☆☆

I have never been inside the restaurant, just the drive-thru. The quality of the food varies each visit. The majority of the time the food is decent. But, be careful to check your items before you leave. This place has shorted me food a couple of times.

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I guess I've eaten at the VR Zaxby's at least 100 times since it was opened. The food is good and the staff is nice. They do seem to have medium turnover of the staff so the quality does vary somewhat. I have to say that the correctness of my orders rate 5 stars. The drive-thru line is a roll of the dice. I have blazed through in less than 5 minutes and have waited as long as 40. My feeling is that they do everything OK but they don't do anything outstanding. Probably one of the better fast-food chains anyway.

3
★★★☆☆

I guess I've eaten at the VR Zaxby's at least 100 times since it was opened. The food is good and the staff is nice. They do seem to have medium turnover of the staff so the quality does vary somewhat. I have to say that the correctness of my orders rate 5 stars. The drive-thru line is a roll of the dice. I have blazed through in less than 5 minutes and have waited as long as 40. My feeling is that they do everything OK but they don't do anything outstanding. Probably one of the better fast-food chains anyway.

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Clean establishment, consistantly good food. Rarely crowded. Drive thru moves smoothly. Would continue to patronize this place.
They always get our order correct...even in the drive-thru. All workers are very nice and repsectful. The facility is clean. Great to take a 2 year old or baby!!

PROS: wimpy wings and santa fe salad are wonderful
CONS: french fries are horrible

3
★★★☆☆

Clean establishment, consistantly good food. Rarely crowded. Drive thru moves smoothly. Would continue to patronize this place.
They always get our order correct...even in the drive-thru. All workers are very nice and repsectful. The facility is clean. Great to take a 2 year old or baby!!

PROS: wimpy wings and santa fe salad are wonderful
CONS: french fries are horrible

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