LaGrange Toyota

★★★☆☆
Everyone Loves LaGrange Toyota!
  • 1221 LaFayette Pkwy

    Lagrange, GA 30241

    Map & Directions
  • 706-882-2963

About LaGrange Toyota

Categories
Hours
Sales Monday-Friday: 9:00am-7:00pm Saturday: 9:00am-6:00pm Service/Parts/Rental: Monday-Friday: 7:30am-5:30pm Saturday: 7:30am-2:00pm

Automotive

Automotive
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I purchased a 2002 USED Chevy Pickup at this dealership 3 weeks ago. To make a long story short. I had to have all 4 ball joints replaced, the steering column replaced, the rear end was 1 1/2 qts. low on gear oil due to wore out pinion seal and yoke, the 4x4 transfer case was 1 qt. low, and to top it off the air filter was CLOGGED !!! NOT DIRTY BUT CLOGGED !!!
The dint do anything but spray paint the underneath, and change the oil. The sales mgr. told me thatb their used vehicles go through an extensive check list and this truck was in great shape !!!!
NEVER AGAIN WILL I STEP FOOT IN LAGRANGE , GA. TOYOTA ! ALL I was offered was $300 and the right to sue them from a Mr. Miles one of the general mgrs.
I plan on telling as many people as I can NOT to do any business with these animals !!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

I purchased a 2002 USED Chevy Pickup at this dealership 3 weeks ago. To make a long story short. I had to have all 4 ball joints replaced, the steering column replaced, the rear end was 1 1/2 qts. low on gear oil due to wore out pinion seal and yoke, the 4x4 transfer case was 1 qt. low, and to top it off the air filter was CLOGGED !!! NOT DIRTY BUT CLOGGED !!!
The dint do anything but spray paint the underneath, and change the oil. The sales mgr. told me thatb their used vehicles go through an extensive check list and this truck was in great shape !!!!
NEVER AGAIN WILL I STEP FOOT IN LAGRANGE , GA. TOYOTA ! ALL I was offered was $300 and the right to sue them from a Mr. Miles one of the general mgrs.
I plan on telling as many people as I can NOT to do any business with these animals !!!!!!!!!!!!!!!!!!!!!

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I purchased a Tundra from them and purchased the Platinum service plan. Truck came with free tires for life. La Grange Toyota is suppose to have a great service department but all I received was hassle after hassle. Was told the Platinum plan didn't cover everything promised. They would not honor the the free tires. Service would always take twice as long as they said and never used the oil I asked them to use. Very disappointed and will never buy another vehicle from them. There are much better Toyota dealers around that actually care about their customers after the sale. La Grange Toyota would send me a customer service satisfaction survey after each visit. After I complained about their service twice they quit sending them to me. BEWARE!!!! Buy elsewhere!!!!! Contacted the general manager several times but he would never return my calls.

1
★☆☆☆☆

I purchased a Tundra from them and purchased the Platinum service plan. Truck came with free tires for life. La Grange Toyota is suppose to have a great service department but all I received was hassle after hassle. Was told the Platinum plan didn't cover everything promised. They would not honor the the free tires. Service would always take twice as long as they said and never used the oil I asked them to use. Very disappointed and will never buy another vehicle from them. There are much better Toyota dealers around that actually care about their customers after the sale. La Grange Toyota would send me a customer service satisfaction survey after each visit. After I complained about their service twice they quit sending them to me. BEWARE!!!! Buy elsewhere!!!!! Contacted the general manager several times but he would never return my calls.

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1 out of 1 people found this review helpful.

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We recently purchased a new Toyota Tacoma. This is 2nd vehicle we've purchased from LaGrange Toyota and both times we have dealt with the same sales person, Joan Stafford, and had the same excellent service. She was extremely professional and patient during the negotiation process. I would highly recommend the dealership and Ms. Stafford in particular to anyone thinking of purchasing a Toyota!

5
★★★★★

We recently purchased a new Toyota Tacoma. This is 2nd vehicle we've purchased from LaGrange Toyota and both times we have dealt with the same sales person, Joan Stafford, and had the same excellent service. She was extremely professional and patient during the negotiation process. I would highly recommend the dealership and Ms. Stafford in particular to anyone thinking of purchasing a Toyota!

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0 out of 1 people found this review helpful.

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I have purchased 5 vehicles from LaGrange Toyota and have always been pleased with the dealership's professionalism and service. I recently bought a used car and was given pertinent info about the previous owner, the circumstances of the car's being traded in, etc. Joan Stafford has always been my salesperson and she does everything in her power to make certain that the buyer has a positive experience and is satisfied. For example, she ordered me a a much-needed manual for the used car without my asking and has continued to be available for questions after the sale.

I recommend the dealership highly to anyone. The service department is top-notch and will only do repair that is needed.

5
★★★★★

I have purchased 5 vehicles from LaGrange Toyota and have always been pleased with the dealership's professionalism and service. I recently bought a used car and was given pertinent info about the previous owner, the circumstances of the car's being traded in, etc. Joan Stafford has always been my salesperson and she does everything in her power to make certain that the buyer has a positive experience and is satisfied. For example, she ordered me a a much-needed manual for the used car without my asking and has continued to be available for questions after the sale.

I recommend the dealership highly to anyone. The service department is top-notch and will only do repair that is needed.

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0 out of 1 people found this review helpful.

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I have recently been looking for a car and went to Lagrange Toyota. I spoke with a sales person by the name of Charlie Shirey. He was very helpful and I can honestly say my next car will be purchased from toyota. Thanks for your help

5
★★★★★

I have recently been looking for a car and went to Lagrange Toyota. I spoke with a sales person by the name of Charlie Shirey. He was very helpful and I can honestly say my next car will be purchased from toyota. Thanks for your help

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We purchased our SUV elsewhere but used their service department for years with nothing but the BEST service. Extremely friendly and helpful. When we decided to buy our next one we naturally started looking there. They were just as great and had us in our new one and on the road in no time.

5
★★★★★

We purchased our SUV elsewhere but used their service department for years with nothing but the BEST service. Extremely friendly and helpful. When we decided to buy our next one we naturally started looking there. They were just as great and had us in our new one and on the road in no time.

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0 out of 1 people found this review helpful.

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We were going to buy a car from Lagrange Toyaota and it was a mess! We traded in our vehicle, went through all the paperwork and had the new car at home for 4 days. They called and said the deal wasn't going to work and we needed to bring the car back! It seems like that would have been decided before they let us take the car. Overall, a very disappointing experience.

2
★★☆☆☆

We were going to buy a car from Lagrange Toyaota and it was a mess! We traded in our vehicle, went through all the paperwork and had the new car at home for 4 days. They called and said the deal wasn't going to work and we needed to bring the car back! It seems like that would have been decided before they let us take the car. Overall, a very disappointing experience.

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1 out of 1 people found this review helpful.

 

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