NTB-National Tire & Battery

★★☆☆☆
  • 4753 Jonesboro Rd

    Union City, GA 30291

    Cross street: Over 1200 Tire & Service Centers Nationwide!

    Map & Directions
  • 770-969-6311

Automotive

Automotive
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Do NOT waste your time here. Got stuck in the store for 3 solid hours for an alignment. At first they did a half assed job at aligning, and when I asked them to show me the print out they suddenly had to ""take the car back"" to do it again. Once I got out of the store after the second try, I discovered they were trying to align the car to the wrong specs and on top of that, tried to tell me I needed a $450 camber kit to fix it. All the while, Tim snuck in a 3 year service deal that I did not ask for and charged me over 3 times what is normal for a standard alignment. I contacted NTB corporate to ask for assistance in getting some of my money back and didn't even get a response. Don't let them have your money, they don't deserve it.

0
★☆☆☆☆

Do NOT waste your time here. Got stuck in the store for 3 solid hours for an alignment. At first they did a half assed job at aligning, and when I asked them to show me the print out they suddenly had to ""take the car back"" to do it again. Once I got out of the store after the second try, I discovered they were trying to align the car to the wrong specs and on top of that, tried to tell me I needed a $450 camber kit to fix it. All the while, Tim snuck in a 3 year service deal that I did not ask for and charged me over 3 times what is normal for a standard alignment. I contacted NTB corporate to ask for assistance in getting some of my money back and didn't even get a response. Don't let them have your money, they don't deserve it.

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Do NOT waste your time here. Got stuck in the store for 3 solid hours for an alignment. At first they did a half assed job at aligning, and when I asked them to show me the print out they suddenly had to "take the car back" to do it again. Once I got out of the store after the second try, I discovered they were trying to align the car to the wrong specs and on top of that, tried to tell me I needed a $450 camber kit to fix it. All the while, Tim snuck in a 3 year service deal that I did not ask for and charged me over 3 times what is normal for a standard alignment. I contacted NTB corporate to ask for assistance in getting some of my money back and didn't even get a response. Don't let them have your money, they don't deserve it.

1
★☆☆☆☆

Do NOT waste your time here. Got stuck in the store for 3 solid hours for an alignment. At first they did a half assed job at aligning, and when I asked them to show me the print out they suddenly had to "take the car back" to do it again. Once I got out of the store after the second try, I discovered they were trying to align the car to the wrong specs and on top of that, tried to tell me I needed a $450 camber kit to fix it. All the while, Tim snuck in a 3 year service deal that I did not ask for and charged me over 3 times what is normal for a standard alignment. I contacted NTB corporate to ask for assistance in getting some of my money back and didn't even get a response. Don't let them have your money, they don't deserve it.

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After dropping my daughter off to school, I pulled onto the main street to find that I had a flat tire. Luckily, I looked up to find that there was an NTB across the street. I slowly drove over to their location. I told them that we were on our way to breakfast and needed our tire fixed in a hurry. I had my mom and grandmother here visiting for my mom's birthday. The employees were all very nice and helpful. They took about an hour and my car was ready to go. They even threw in free lifetime balance & rotation for all my tires even though I only purchased one tire.

5
★★★★★

After dropping my daughter off to school, I pulled onto the main street to find that I had a flat tire. Luckily, I looked up to find that there was an NTB across the street. I slowly drove over to their location. I told them that we were on our way to breakfast and needed our tire fixed in a hurry. I had my mom and grandmother here visiting for my mom's birthday. The employees were all very nice and helpful. They took about an hour and my car was ready to go. They even threw in free lifetime balance & rotation for all my tires even though I only purchased one tire.

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