Westside Animal Emergency Clnc

★★★☆☆
  • 591 Thornton Rd

    Lithia Springs, GA 30122

    Map & Directions
  • 770-819-1090

About Westside Animal Emergency Clnc

Hours
Veterinarian Hours: Mon - Fri, 6pm - 8am; Sat, noon - 8am Monday morning. Buisness Hours: Mon - Fri, 9am - 5pm; Sat, Sun, closed

Pets & Animals

Pets & Animals
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On Saturday my poor 9 year old dog couldn't walk anymore. She has congestive heart failure and liver disease. She was taking medication for this. Saturday, She couldn't hardly keep her head up and kept vomiting. My primary vet was closed so I had to go to this horrible place. When I got there no one was there in the front. I had to wait 15 min for someone to come up. I thought this was emergency?? Meanwhile my dog is moaning in pain and very restless. When they finally put me in a room I told her what was going on. I asked her what she think is happening and why she isn't walking. She had no idea! At least my primary vet would have gave me a ball park of what they think is going on. This lady had no clue. I don't know if it was her first day on the job or what. She said she had to run tests and they would keep her over night which would be $1000 just to do so and then I would have to take her to my primary vet on Monday! I only had $1000 and I can't afford to pay them and then take my dog to my primary which I would have to pay more money. My dog was in so much pain I told them we probably will need to have her euthinized because I didn't want her suffering anymore. They then came in with a new quote and told me its $45 for creamation and they keep her or I can by an extra $200 for them to cremate he and I keep her ashes not on top of the other charges they were charging me with the "emergency fee and check up". They never even suggested that I take her home to bury her. I was such in a fragile state I didn't even know how to respond to them. All they want is money. They didn't even have good bed side manner to ease my pain of having to euthinize my dog. My dog was like family to me! I'm devestated! I had her cremated but they didnt even give me a paw print or hair or anything!!! This was a horrible experience and I regret putting her to sleep there and I feel so guilty that they just threw away her ashes. They aren't knowledgeable and all they want is money. This place needs to be shut down. Oh and I agree with the other posts, they had very explisive music playing and my 4 year old step son was there!

1
★☆☆☆☆

On Saturday my poor 9 year old dog couldn't walk anymore. She has congestive heart failure and liver disease. She was taking medication for this. Saturday, She couldn't hardly keep her head up and kept vomiting. My primary vet was closed so I had to go to this horrible place. When I got there no one was there in the front. I had to wait 15 min for someone to come up. I thought this was emergency?? Meanwhile my dog is moaning in pain and very restless. When they finally put me in a room I told her what was going on. I asked her what she think is happening and why she isn't walking. She had no idea! At least my primary vet would have gave me a ball park of what they think is going on. This lady had no clue. I don't know if it was her first day on the job or what. She said she had to run tests and they would keep her over night which would be $1000 just to do so and then I would have to take her to my primary vet on Monday! I only had $1000 and I can't afford to pay them and then take my dog to my primary which I would have to pay more money. My dog was in so much pain I told them we probably will need to have her euthinized because I didn't want her suffering anymore. They then came in with a new quote and told me its $45 for creamation and they keep her or I can by an extra $200 for them to cremate he and I keep her ashes not on top of the other charges they were charging me with the "emergency fee and check up". They never even suggested that I take her home to bury her. I was such in a fragile state I didn't even know how to respond to them. All they want is money. They didn't even have good bed side manner to ease my pain of having to euthinize my dog. My dog was like family to me! I'm devestated! I had her cremated but they didnt even give me a paw print or hair or anything!!! This was a horrible experience and I regret putting her to sleep there and I feel so guilty that they just threw away her ashes. They aren't knowledgeable and all they want is money. This place needs to be shut down. Oh and I agree with the other posts, they had very explisive music playing and my 4 year old step son was there!

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Last week on Thanksgiving around 6 pm, our 2 1/2 year old Saint Bernard developed bloat. At first we didn't know that's what he had he kept stretching so we thought he hurt from playing outside with him. Then he started to cry in pain and moan which wasn't right, then he started vomiting so we took him into this place because we were worried it was bloat. When we walked in there, there was no receptionist, there was another guy in there very irritated saying we're gonna have to yell for someone to come up here. We waited about 20 minutes for someone to come up there. They took their sweet time, they didn't even do an emergency bloat procedure to try to relieve the gas. They printed out an exam plan for our dog and it was about $1000 to do blood work and X-rays and they want the money up front. We decided to not do blood work cause we knew this was bloat so they did the X-rays which took them an hour, they weren't even busy. The let our dog lay in some kennel in pain for a hour not even trying to help him. SO then they came out with the results and it was indeed bloat and something much worse, stomach torsion. We just broke down and were so upset that our 2 1/2 year old dog on Thanksgiving didn't have much time left. One minute he was perfectly fine then the next he was in a lot of pain with a true medical emergency. So they went to print out another sheet with a plan for our dog and it was $3600 for surgery and hospitalization on top of $500 for the x-rays. First off we are a young couple and we didn't have pet insurance. My husbands family was there with us and talked to the people to try to get them to work with us and had no sympathy for us and refused to work with us on the price. Well we had the doctor come in and wanted to know the statistics of the outcome for this surgery and he really had no idea, that's really comforting. He said I need to go look some stuff up in the computer before I give you an answer. I'm sorry but it you are working for an ER you should know a general idea of statistics. When you go to the regular dr for a person the dr never says oh let me go look in my computer... so he goes to look and comes back and it's a 50/50 chance. SO we tried to get them to work on the price with us and they still refused. We had to make a very hard decision to put our 2 1/2 year old dog to sleep, on Thanksgiving of all days. These people only care about your money they don't care about the animals. So we left and my MIL said to the nurse this has been a crappy thanksgiving and the nurse had the audacity to say oh we have a lot to be thankful for... so anyways a few days later I called to possibly get our dogs ashes...$435 dollars... So we decided not to get them...this is such a sad sad place to go to, they don't care about the animals, they shouldn't be vets they are in it for the money and God will take care of them. They sent us a sympathy card yesterday, meant nothing to us and doesn't make up for what they did ...do not go here unless if you have a lot of money..

1
★☆☆☆☆

Last week on Thanksgiving around 6 pm, our 2 1/2 year old Saint Bernard developed bloat. At first we didn't know that's what he had he kept stretching so we thought he hurt from playing outside with him. Then he started to cry in pain and moan which wasn't right, then he started vomiting so we took him into this place because we were worried it was bloat. When we walked in there, there was no receptionist, there was another guy in there very irritated saying we're gonna have to yell for someone to come up here. We waited about 20 minutes for someone to come up there. They took their sweet time, they didn't even do an emergency bloat procedure to try to relieve the gas. They printed out an exam plan for our dog and it was about $1000 to do blood work and X-rays and they want the money up front. We decided to not do blood work cause we knew this was bloat so they did the X-rays which took them an hour, they weren't even busy. The let our dog lay in some kennel in pain for a hour not even trying to help him. SO then they came out with the results and it was indeed bloat and something much worse, stomach torsion. We just broke down and were so upset that our 2 1/2 year old dog on Thanksgiving didn't have much time left. One minute he was perfectly fine then the next he was in a lot of pain with a true medical emergency. So they went to print out another sheet with a plan for our dog and it was $3600 for surgery and hospitalization on top of $500 for the x-rays. First off we are a young couple and we didn't have pet insurance. My husbands family was there with us and talked to the people to try to get them to work with us and had no sympathy for us and refused to work with us on the price. Well we had the doctor come in and wanted to know the statistics of the outcome for this surgery and he really had no idea, that's really comforting. He said I need to go look some stuff up in the computer before I give you an answer. I'm sorry but it you are working for an ER you should know a general idea of statistics. When you go to the regular dr for a person the dr never says oh let me go look in my computer... so he goes to look and comes back and it's a 50/50 chance. SO we tried to get them to work on the price with us and they still refused. We had to make a very hard decision to put our 2 1/2 year old dog to sleep, on Thanksgiving of all days. These people only care about your money they don't care about the animals. So we left and my MIL said to the nurse this has been a crappy thanksgiving and the nurse had the audacity to say oh we have a lot to be thankful for... so anyways a few days later I called to possibly get our dogs ashes...$435 dollars... So we decided not to get them...this is such a sad sad place to go to, they don't care about the animals, they shouldn't be vets they are in it for the money and God will take care of them. They sent us a sympathy card yesterday, meant nothing to us and doesn't make up for what they did ...do not go here unless if you have a lot of money..

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Around 7:30 PM on October 14, my boyfriend texted me at work telling me I needed to call him. When I did he told me that he thought our cat, Jolene, was dying. I left work immediately and when I got home she was lethargic and almost unresponsive to us. We tried calling our local Vet's office in Carrollton with no response or way to reach another facility.

I then tried the Villa Rica office that left a number for the Westside Animal Emergency Clinic. I called them up, and they told us to come in.

We arrived at the clinic around 10PM and left around 11PM. Jade was very polite and friendly and helped keep us at east about our beloved cat. When Dr. Barnes came in she did an inspection and told us she likely had flea anema - which made us feel like terrible pet parents. She left and Jade came back with an estimate, which was somewhat shocking. But then we remembered that it is an emergency facility, but still the price was more for us to afford out of pocket.

Jade told us about CareCredit and with that we were able to make sure Jolene got the care she needed to help her.

Jade made the experience bearable through our stress and worry. If, for some reason we ever have another pet emergency we will be making the hour drive back to the Westside Animal Emergency Clinic.

4
★★★★☆

Around 7:30 PM on October 14, my boyfriend texted me at work telling me I needed to call him. When I did he told me that he thought our cat, Jolene, was dying. I left work immediately and when I got home she was lethargic and almost unresponsive to us. We tried calling our local Vet's office in Carrollton with no response or way to reach another facility.

I then tried the Villa Rica office that left a number for the Westside Animal Emergency Clinic. I called them up, and they told us to come in.

We arrived at the clinic around 10PM and left around 11PM. Jade was very polite and friendly and helped keep us at east about our beloved cat. When Dr. Barnes came in she did an inspection and told us she likely had flea anema - which made us feel like terrible pet parents. She left and Jade came back with an estimate, which was somewhat shocking. But then we remembered that it is an emergency facility, but still the price was more for us to afford out of pocket.

Jade told us about CareCredit and with that we were able to make sure Jolene got the care she needed to help her.

Jade made the experience bearable through our stress and worry. If, for some reason we ever have another pet emergency we will be making the hour drive back to the Westside Animal Emergency Clinic.

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#
User Rating: 5 out of 5 stars
by Tracy S
03/01/2011

It was 4:30 am Saturday night. I woke up to my Great Dane in the beginning stages of bloat - a true vet emergency and one that couldn't be rectified without a knowledgeable vet on hand. I called ahead to let them know what I was dealing with and away we went since this was an issue where time is of the essence.

There I met with Dr. Barnes and Jade, one of the techs. I am sure, due to the fact that I remained calm during my emergency so I could listen to what they were telling me with politeness and consideration, I received the same in return. The staff was not only skilled, but relieved how I chose to conduct myself. Face it, many folks do not come to this conclusion and there is a great deal of abuse they have to put up with from the public with an emergency. As both an EMT and an animal care provider myself, I too have to deal with this everyday. People are human and it is a fact you get out what you put in.

The price? Oh, no. Not cheap. This is an emergency vet. I heartily agree with what Colin shared. You as a consumer able fully capable to look over the estimate, ask pertinent questions concerning treatment choices and have this fully explained to you. You can say no - you may also hear that an expensive part of protocol for your animal in integral to the treatment plan. As a now informed owner you can make choices. Having the experience I have on hand, I didn't like it, but understood why the bill stood where it did.

Dr. Barnes and her staff took time to go over everything with me and saved my dear friend's life and treated him with with the utmost kindness during his stay. I am very impressed with how they handled this case and if I ever have a need to return, I will do so with confidence.

May I also add this suggestion: Just as it is important to have a plan in place concerning various emergencies that my happen to yourself or family, have one in place for your pets as well. Find your closest emergency centers, acquaint yourself with staff, protocols and procedures and be safe. If you can, set aside an account to help you deal with those rainy days. As far as Westside is concerned, right now they are looking for bedding to keep your animals comfortable during their stay - this offers a perfect opportunity to trot over there and with your donation and get to know their facility.

5
★★★★★

#
User Rating: 5 out of 5 stars
by Tracy S
03/01/2011

It was 4:30 am Saturday night. I woke up to my Great Dane in the beginning stages of bloat - a true vet emergency and one that couldn't be rectified without a knowledgeable vet on hand. I called ahead to let them know what I was dealing with and away we went since this was an issue where time is of the essence.

There I met with Dr. Barnes and Jade, one of the techs. I am sure, due to the fact that I remained calm during my emergency so I could listen to what they were telling me with politeness and consideration, I received the same in return. The staff was not only skilled, but relieved how I chose to conduct myself. Face it, many folks do not come to this conclusion and there is a great deal of abuse they have to put up with from the public with an emergency. As both an EMT and an animal care provider myself, I too have to deal with this everyday. People are human and it is a fact you get out what you put in.

The price? Oh, no. Not cheap. This is an emergency vet. I heartily agree with what Colin shared. You as a consumer able fully capable to look over the estimate, ask pertinent questions concerning treatment choices and have this fully explained to you. You can say no - you may also hear that an expensive part of protocol for your animal in integral to the treatment plan. As a now informed owner you can make choices. Having the experience I have on hand, I didn't like it, but understood why the bill stood where it did.

Dr. Barnes and her staff took time to go over everything with me and saved my dear friend's life and treated him with with the utmost kindness during his stay. I am very impressed with how they handled this case and if I ever have a need to return, I will do so with confidence.

May I also add this suggestion: Just as it is important to have a plan in place concerning various emergencies that my happen to yourself or family, have one in place for your pets as well. Find your closest emergency centers, acquaint yourself with staff, protocols and procedures and be safe. If you can, set aside an account to help you deal with those rainy days. As far as Westside is concerned, right now they are looking for bedding to keep your animals comfortable during their stay - this offers a perfect opportunity to trot over there and with your donation and get to know their facility.

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I took one of my dogs, Henry, to Westside when I came home from work to find a large puncture wound in his abdomen. I walked in and Jade, the vet tech, kindly got us into triage right away. Dr. Barnes came in shortly afterward, and after a gentle examination, said that she wanted to do surgery to make sure there was no internal damage. Jade came back in with an estimate - $1500 - and I was on my way. When I picked Henry up the next morning, both Dr. Barnes and the vet tech on duty, Danielle, went over everything that they had done, and detailed what care Henry would need during his recuperation. I decided to take him to our regular vet for a few day, and the paperwork was faxed to them before I got out the door.

Most of the reviews that I have read of Westside seem to focus on price. Of course they are expensive - they offer a specialized service. They stay up all night, ready for any emergency that a pet owner might have. Also, they don't do the kind of volume that a regular vet does, requiring higher prices in order to make the same margins. I would have paid ten times what I did to make sure the Henry was okay.

I highly recommend Westside Animal Emergency Clinic.

4
★★★★☆

I took one of my dogs, Henry, to Westside when I came home from work to find a large puncture wound in his abdomen. I walked in and Jade, the vet tech, kindly got us into triage right away. Dr. Barnes came in shortly afterward, and after a gentle examination, said that she wanted to do surgery to make sure there was no internal damage. Jade came back in with an estimate - $1500 - and I was on my way. When I picked Henry up the next morning, both Dr. Barnes and the vet tech on duty, Danielle, went over everything that they had done, and detailed what care Henry would need during his recuperation. I decided to take him to our regular vet for a few day, and the paperwork was faxed to them before I got out the door.

Most of the reviews that I have read of Westside seem to focus on price. Of course they are expensive - they offer a specialized service. They stay up all night, ready for any emergency that a pet owner might have. Also, they don't do the kind of volume that a regular vet does, requiring higher prices in order to make the same margins. I would have paid ten times what I did to make sure the Henry was okay.

I highly recommend Westside Animal Emergency Clinic.

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DO NOT GO HERE! We had to take our 16 year old dog here on Christmas Eve when we realized that it was time to end her suffering. My Husband sat in the room for over an hour before anyone came in and he was the only one there.. Then asked to speak to the Vet just to ease his mind in having to put her down and he was informed that we would be charged an extra $35 Office Visit?? When the Vet came in she showed no compassion or care in what was happening and on Christmas Eve no less. We have had to put an animal or two down before but never with this kind of experience.
Shameful!
ETA-the young tech there that night was very sweet and tried to be as helpful as she could. Hopefully one day she will find a better Vet to work for

1
★☆☆☆☆

DO NOT GO HERE! We had to take our 16 year old dog here on Christmas Eve when we realized that it was time to end her suffering. My Husband sat in the room for over an hour before anyone came in and he was the only one there.. Then asked to speak to the Vet just to ease his mind in having to put her down and he was informed that we would be charged an extra $35 Office Visit?? When the Vet came in she showed no compassion or care in what was happening and on Christmas Eve no less. We have had to put an animal or two down before but never with this kind of experience.
Shameful!
ETA-the young tech there that night was very sweet and tried to be as helpful as she could. Hopefully one day she will find a better Vet to work for

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WHAT A JOKE!!!! This place is horrible! Our 7 week old puppy contracted parvo and our vet was closed so they recommened westside. From the moment we walked in the door, everyone was extremly rude. They told us if we didnt allow them to hospitalize our dog, she would be dead in a matter of days. Our vet told us to orally administer pedialyte, but westside said that was wrong and said not to give her any fluids or food. Silly cause the number one cause of death in parvo is dehydration!!!! so we agreed to let them administer IV fluids. The vet tech was mean to our puppy and after she forced the fluids, nearly all of them drained out all over the exam table!!! she told us unless we paid for ANOTHER IV, that was the end of their services. HORRIBLE COMPANY!!!! If you love your animal, stay far far away!!!!

1
★☆☆☆☆

WHAT A JOKE!!!! This place is horrible! Our 7 week old puppy contracted parvo and our vet was closed so they recommened westside. From the moment we walked in the door, everyone was extremly rude. They told us if we didnt allow them to hospitalize our dog, she would be dead in a matter of days. Our vet told us to orally administer pedialyte, but westside said that was wrong and said not to give her any fluids or food. Silly cause the number one cause of death in parvo is dehydration!!!! so we agreed to let them administer IV fluids. The vet tech was mean to our puppy and after she forced the fluids, nearly all of them drained out all over the exam table!!! she told us unless we paid for ANOTHER IV, that was the end of their services. HORRIBLE COMPANY!!!! If you love your animal, stay far far away!!!!

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Found them very expensive, the only interest is your wallet. You are there for hours and they are not busy.

1
★☆☆☆☆

Found them very expensive, the only interest is your wallet. You are there for hours and they are not busy.

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I took my cat there this Sunday morning. He had not had a stool movement going on three days, was not eating (but was drinking water OK). I was concerned about a possible blockage as giving him three doses of lactulose did not produce a movement.

They took two XRays and determined he had old feces (which usually grows hard) rather far up into his system. They ended up giving him two enemas (just one didn't work, I guess) and the vet tried getting the rest manually, but it was too far up. So they gave him an antibiotic, shaved his backside, gave a spray to use for the irritated back end, and instructed me to continue giving lactulose at home.

PROS:
Doctor was very thorough and explained things well. He was both professional and friendly. I liked him very much. The staff was also very good.

Most of what they did seemed reasonable.

They told me costs up front of most everything they would do before doing so and got my consent

CONS:

Wasn't sure why they gave him sub-q when I was told he wasn't dehydrated and I had commented he had been drinking water fine. I was not told he'd receive the sub-q before he received it and was charged for it.

Also wasn't sure why they gave the antibiotic and spray when I had asked about him needing the antibiotic or about his hind quarters. These two were administered without my knowledge or consent--I was given these medicines and charged for them accordingly.

(I will say my regular vet probably would have prescribed an antibiotic "in case" of infection for good measure, so I'm not that upset about it--just would have been nice to have been told beforehand).

Seemed a long time to be there (over two hours) and they weren't that busy. I'm not sure what was taking so long.

4
★★★★☆

I took my cat there this Sunday morning. He had not had a stool movement going on three days, was not eating (but was drinking water OK). I was concerned about a possible blockage as giving him three doses of lactulose did not produce a movement.

They took two XRays and determined he had old feces (which usually grows hard) rather far up into his system. They ended up giving him two enemas (just one didn't work, I guess) and the vet tried getting the rest manually, but it was too far up. So they gave him an antibiotic, shaved his backside, gave a spray to use for the irritated back end, and instructed me to continue giving lactulose at home.

PROS:
Doctor was very thorough and explained things well. He was both professional and friendly. I liked him very much. The staff was also very good.

Most of what they did seemed reasonable.

They told me costs up front of most everything they would do before doing so and got my consent

CONS:

Wasn't sure why they gave him sub-q when I was told he wasn't dehydrated and I had commented he had been drinking water fine. I was not told he'd receive the sub-q before he received it and was charged for it.

Also wasn't sure why they gave the antibiotic and spray when I had asked about him needing the antibiotic or about his hind quarters. These two were administered without my knowledge or consent--I was given these medicines and charged for them accordingly.

(I will say my regular vet probably would have prescribed an antibiotic "in case" of infection for good measure, so I'm not that upset about it--just would have been nice to have been told beforehand).

Seemed a long time to be there (over two hours) and they weren't that busy. I'm not sure what was taking so long.

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I have taken my dogs here twice, once due to an allergic reaction to a bug bite, and again when my dog cut her leg open on our fence. I have no complaints. We were seen quickly both times, and the staff was very friendly. Prices for emergency vets are always high, but these seemed in line with what other emergency vets charge. I hope I don't have to go back, but if another emergency arises, I would take my pets in again.

4
★★★★☆

I have taken my dogs here twice, once due to an allergic reaction to a bug bite, and again when my dog cut her leg open on our fence. I have no complaints. We were seen quickly both times, and the staff was very friendly. Prices for emergency vets are always high, but these seemed in line with what other emergency vets charge. I hope I don't have to go back, but if another emergency arises, I would take my pets in again.

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They told us our boxer had gas, after looking at xrays upside down. The next day we took him to GVS (georgia Veterinary Specialists), we knew something was terribly wrong with him. The told us that his stomach had ruptured and we ended up putting him down. GAS! what a joke. Those people at Westside didn't have a clue. they never even offered pain meds. The poor dog was dying and very much in pain. We will NEVER go to this place again.

If you love your pet, take them to GVS. Address says Sandy Springs but take the Roswell Rd. exit of 285 and its about 10 min. Same price but you get an actual HOSPITAL with Real doctors.

1
★☆☆☆☆

They told us our boxer had gas, after looking at xrays upside down. The next day we took him to GVS (georgia Veterinary Specialists), we knew something was terribly wrong with him. The told us that his stomach had ruptured and we ended up putting him down. GAS! what a joke. Those people at Westside didn't have a clue. they never even offered pain meds. The poor dog was dying and very much in pain. We will NEVER go to this place again.

If you love your pet, take them to GVS. Address says Sandy Springs but take the Roswell Rd. exit of 285 and its about 10 min. Same price but you get an actual HOSPITAL with Real doctors.

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There was a very serious emergency with my pet. He had a seizure and this clinic refused to see him because there was an outstanding balance on a previous animal nearly five years ago. In checking this bill it had been paid and it was their error. Just to know that they refused an animal in desparate need sickens me. This country is getting worse and worse on the concerns of fellow man and animal. How can anyone be this inhumane. I do realize that bills should be paid...but to deny a dying animal of attention is just the cruelist thing that could happen. We did find another doctor to come out on his time off to treat my dog, no questions asked. I just hope that if you decide to use this clinic, take into consideration the heartlessness of this situation.

1
★☆☆☆☆

There was a very serious emergency with my pet. He had a seizure and this clinic refused to see him because there was an outstanding balance on a previous animal nearly five years ago. In checking this bill it had been paid and it was their error. Just to know that they refused an animal in desparate need sickens me. This country is getting worse and worse on the concerns of fellow man and animal. How can anyone be this inhumane. I do realize that bills should be paid...but to deny a dying animal of attention is just the cruelist thing that could happen. We did find another doctor to come out on his time off to treat my dog, no questions asked. I just hope that if you decide to use this clinic, take into consideration the heartlessness of this situation.

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My cat was straining in the litter box without being able to urinate and was in obvious distress. I looked online for the number to the only emergency clinic I knew of, the Cobb County emergency clinic on 41 in Marietta. Fortunately, I pulled up the reviews here and saw that they were getting horrifyingly bad reviews. Out of desperation I called Westside Animal Emergency Clinic. (It was 6:30 am on a Sunday.) I told them what was wrong and they told me to bring my cat right in. The visit was $72 including the exam, which is much cheaper than the $95 it costs to walk in the door at the other clinic. As soon as I arrived, my cat was examined. Fortunately he urinated and the blockage came out while he was there and there was no need for surgery. While I waited, I heard meowing from the hallway and a large orange and cream kitty entered the room authoritatively and insisted on sitting on my lap to knead and purr and provide comfort.( I told the woman at the front desk that this was a nice touch, and she said that was the cat's job.) THe vet came out and explained everything to me about what caused the UTI and what it meant that there were crystals in the urine, and what I could do to prevent it in the future. They definitely do not pad the bill with unneeded treatments. In fact, I asked about subQ hydration and anti inflammatory meds, and the vet said the former was not needed because the cat was drinking on his own and was not dehydrated and the antibiotic shot he gave him would take care of the inflammation. He could have just agreed with me and done these things and added to the bill, but he did not. I left with a very relieved kitty and 10 days worth of antibiotics. THe bill came to $206, which is only $35 more than I paid my regular vet for the very same problem 6 months ago. For an emergency clinic this is very reasonable. The clinic far exceeded my expectations and I highly recommend them.

5
★★★★★

My cat was straining in the litter box without being able to urinate and was in obvious distress. I looked online for the number to the only emergency clinic I knew of, the Cobb County emergency clinic on 41 in Marietta. Fortunately, I pulled up the reviews here and saw that they were getting horrifyingly bad reviews. Out of desperation I called Westside Animal Emergency Clinic. (It was 6:30 am on a Sunday.) I told them what was wrong and they told me to bring my cat right in. The visit was $72 including the exam, which is much cheaper than the $95 it costs to walk in the door at the other clinic. As soon as I arrived, my cat was examined. Fortunately he urinated and the blockage came out while he was there and there was no need for surgery. While I waited, I heard meowing from the hallway and a large orange and cream kitty entered the room authoritatively and insisted on sitting on my lap to knead and purr and provide comfort.( I told the woman at the front desk that this was a nice touch, and she said that was the cat's job.) THe vet came out and explained everything to me about what caused the UTI and what it meant that there were crystals in the urine, and what I could do to prevent it in the future. They definitely do not pad the bill with unneeded treatments. In fact, I asked about subQ hydration and anti inflammatory meds, and the vet said the former was not needed because the cat was drinking on his own and was not dehydrated and the antibiotic shot he gave him would take care of the inflammation. He could have just agreed with me and done these things and added to the bill, but he did not. I left with a very relieved kitty and 10 days worth of antibiotics. THe bill came to $206, which is only $35 more than I paid my regular vet for the very same problem 6 months ago. For an emergency clinic this is very reasonable. The clinic far exceeded my expectations and I highly recommend them.

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