Your Cleaners

★☆☆☆☆

About Your Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 9am - 5pm; Sun, closed

Personal Services

Personal Services
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Cleaner Choice

406 Bellemeade St SW Decatur, AL

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Kwik Kleen Cleaners

406 Bellemeade St Sw Decatur, AL

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Wow, what a horrendous dry cleaning experience. Perhaps I caught them on an off day, but the person at the drive thru was neither professional nor friendly. Called first thing in the morning to see what time I needed to have clothes there for same day cleaning and was told 10 a.m. I pulled up at 9:55 a.m., only to be severely chided by the woman at the drive thru for not having the clothes there substantially before 10 a.m. Apparently, "everyone else understands that we need to have the clothes here by 9:45 so that we can tag them for the driver." Let's just say that her tone was a little too condescending for my taste.

I would have pulled the clothes and found another dry cleaner, but we were in a bind with an out-of-town wedding this weekend. So, I left them, only to be robbed upon pickup. Was charged a whopping $28.95 for the cleaning of a dress and a suit. Apparently, "the dress was beaded, so that costs $16.60." Wow. Suit was a cool $11.35. I wasn't told about the cash or check only, so with no checkbook onhand I coughed up all of the cash in my wallet ($28). At least she was kind enough to let the 95 cents slide.

Really, an unbelievably bad experience, especially considering how nice people usually are in Decatur...

0
★☆☆☆☆

Wow, what a horrendous dry cleaning experience. Perhaps I caught them on an off day, but the person at the drive thru was neither professional nor friendly. Called first thing in the morning to see what time I needed to have clothes there for same day cleaning and was told 10 a.m. I pulled up at 9:55 a.m., only to be severely chided by the woman at the drive thru for not having the clothes there substantially before 10 a.m. Apparently, "everyone else understands that we need to have the clothes here by 9:45 so that we can tag them for the driver." Let's just say that her tone was a little too condescending for my taste.

I would have pulled the clothes and found another dry cleaner, but we were in a bind with an out-of-town wedding this weekend. So, I left them, only to be robbed upon pickup. Was charged a whopping $28.95 for the cleaning of a dress and a suit. Apparently, "the dress was beaded, so that costs $16.60." Wow. Suit was a cool $11.35. I wasn't told about the cash or check only, so with no checkbook onhand I coughed up all of the cash in my wallet ($28). At least she was kind enough to let the 95 cents slide.

Really, an unbelievably bad experience, especially considering how nice people usually are in Decatur...

 

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